lebanon-support ar presentation (1)

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    Lebanon-Support

    112007

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    2- Main objectives

    Assist civil society in Lebanon in providing integrated relief includingin particular the provision of coordination services.

    Create a comprehensive information collection system at the field levelto be shared with stakeholders and public at large.

    Ensure proper information flow between INGOs and CSOs. Provide civil society organizations with services related to collection,

    management, and analysis of information.

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    3- Steps and actions: Developing the portal

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    4- Coordination mechanism with other institutions

    Created a call center to reach out to civil society organizations and provideuser support.

    Publicized the portal in all coordination meetings by providing practicalguidelines and offering services to enhance coordination process.

    Provided on-site technical assistance for organizations in data collection andmanagement during crisis. Organized regular coordination meetings on the issue of data collection.

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    5- Process

    Daily contacts with active actors through the call center, the field staff, and thecoordination unit.

    Participation in other coordination mechanisms. Conducting surveys in partnership with relevant organizations on the particular

    issue at hand. Providing space and services for management of data, thus encouraging

    organizations to use the portal Yearly evaluation workshop for organizations participating in the portal.

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    6- Main constraints

    Lack of mechanisms for sharing information among actors working on relief,recovery, and development.

    Equal lack of transparency on all levels: UN, intergovernmental,governmental, International NGOs, Local NGOs, and community initiatives.

    Lack of skills related to information gathering and management.

    Lack of legal frameworks for access to information, especially on thegovernmental and intergovernmental side thus lack of legal framework foraccountability of donors and large operations.

    Competitive nature of grant bidding leads to organizations unwilling to shareimportant information.

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    7- Main facilitating factors Strength of civil society organizations. Diversity of partners (Implementing: local NGO-MADA, International

    NGO-HI, Popular campaign-SAMIDOUN, institutional: ECHO, UN,MoSA).

    Data was collected and organized in a participatory manner, allowingcross-checking of information, reducing gaps and duplication, andenhancing transparency of process.

    Needs-based approach was used to identify pockets of data, allowingdirect access through local bodies and practical continuity of datacollected.

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    8- Services Provided

    I- Coordination

    1- Profiles Give an introduction about each and every organization

    working in Lebanon (from Intl NGOs/Associations, to LocalNGOs/Associations, UN Agencies, Social DevelopmentCentersSDCs, etc..), in addition to a briefing about eachones current projects, in reason of avoiding work duplication.Not to mention that such tool may help any organization getthe financial support it needs in order to pursue with its ownprojects or even start new ones.

    Provide important information about each organization: addresses,phone numbers, contact persons, projects, etc. in order to facilitate thecoordination process among them.

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    : ) (

    :- Stakeholders:

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    Projects :

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    Reports :

    8- Services Provided

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    II- CooperationNews and Announcements

    Provide the different NGOs/Organizations with an advertising tool

    through which they may publish any news or announcementsrelated to their work, projects and activities.Resources Provide organizations and agencies with different resources that may

    help them get all the information they need about the current projectsand activities implemented in the different fields of intervention, i.e.health, shelter, protection, NFI, etc. and once provided with the latest

    updates, the work shall be more fluent and effective. Moreover, this section can provide further data concerning any

    emergency case that may arise in Lebanon. In order to, enhance thecoordination process among organizations and help them be effective.For example, upon the clashes between the Lebanese Army andFateh Al Islam group in Nahr El Bared, a customized section hasbeen created. Thus, organizations were able to work with each otherand to organize their activities and relief distributions.

    8- Services Provided

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    : :

    News :

    Resources :

    (NFI)

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    8- Services Provided

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    III- Job Opportunities

    This section has mainly two positiveeffects:

    It helps NGOs recruit professional andeducated people who are ready to work in the

    humanitarian field. It provides Lebanese youth and unemployed

    with job opportunities, each in his/herspecializations.

    8- Services Provided

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    Vacancies

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    8- Services Provided

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    IV- Transparency Zone / DonorsTransparency Zone

    It helps establishing transparent relations among thedifferent NGOs/Associations on one hand, and

    between NGOs/Associations and the donors on theother hand.

    Donors

    This section helps the different NGOs/Associationsto find the financial support it needs in order tolaunch new projects or pursue with its old ones, as

    well as to enhance the transparency process.

    8- Services Provided

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    Donors.

    8- Services Provided

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    9- Added value

    Clear map of who is doing what and where, especially in areas undergoingrecovery.

    Providing an open space for information sharing between the various actors. Identifying gaps and duplications.

    Encouraging different actors to coordinate on the field level. Providing civil society organizations with tools and skills required forcoordination and knowledge-building.

    Linking various initiatives together, thus increasing efficiency of serviceprovision.

    Enhancing transparency of the service provision process. .

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    10- Lessons learned Urgent need to enhance transparency of UN and

    governmental agencies.

    Civil society organizations are willing to enhancethe transparency of their transactions andprograms but lack the needed tools and skills.

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