Learning in Groups and Learning in Groups and Teams Teams

Session 12Session 12

April 19, 2011April 19, 2011

The Goals of Our Class The Goals of Our Class

To acquire knowledge of the processes and dynamics that To acquire knowledge of the processes and dynamics that occur within groups and teamsoccur within groups and teams

To use video and film to analyze team processes and To use video and film to analyze team processes and gain practice in developing facilitation skillsgain practice in developing facilitation skills

To experience group dynamics within your own project To experience group dynamics within your own project teamteam

To enable you to reflect To enable you to reflect as a group as a group on your intra-team on your intra-team dynamics dynamics

To reflect individually on your role as a team member, and To reflect individually on your role as a team member, and as a facilitator of group process as a facilitator of group process

How We Contribute to ProblemsHow We Contribute to Problems

We make inferences and assumptions without testing We make inferences and assumptions without testing themthem

We withhold information about others’ behavior that We withhold information about others’ behavior that would enable them to changewould enable them to change

We withhold information about our own interests and We withhold information about our own interests and needsneeds

We fail to take into account others’ needs and interestsWe fail to take into account others’ needs and interests

We give people mixed messagesWe give people mixed messages

Facing Challenges in FacilitationFacing Challenges in Facilitation

Chapter 29Chapter 29, , Exploring Your Contributions to Exploring Your Contributions to ProblemsProblems

Chapter 30Chapter 30, , Moving Toward DifficultyMoving Toward Difficulty

Chapter 31Chapter 31, , Responding to Silence, Interruptions, Responding to Silence, Interruptions, and Enabling Group Members to Talk to One and Enabling Group Members to Talk to One AnotherAnother

Chapter 32Chapter 32, , Raising Issues In or Out of the GroupRaising Issues In or Out of the Group

Your TaskYour Task

Choose one of the 4 text chaptersChoose one of the 4 text chapters

Work within your team to read the chapter and Work within your team to read the chapter and summarize the major pointssummarize the major points

Report out and tell usReport out and tell us

What is the most What is the most difficultdifficult aspect of this facilitation aspect of this facilitation strategy?strategy?

What is the most What is the most importantimportant aspect of this strategy aspect of this strategy and why?and why?

What “Rules of Thumb” Can You What “Rules of Thumb” Can You Now Say Apply to Successful Now Say Apply to Successful

Facilitation?Facilitation?

The Johari WindowThe Johari Window

SELF

Known Unknown

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HE

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Unk

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The Johari WindowThe Johari Window

SELF

Known Unknown

OT

HE

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Unk

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K

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By disclosing to others,we reveal what we previously kept hidden

The Johari WindowThe Johari Window

SELF

Known Unknown

OT

HE

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Unk

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K

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When we receive feedbackfrom others, we reduceour own blind spots

The Johari WindowThe Johari Window

SELF

Known Unknown

OT

HE

RS

Unk

now

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K

now

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Giving and receivingfeedback thusenlarges the openSelf …

and enables us to operate in our interpersonal relationships in a more authenticmanner

Group ContributionsGroup Contributions

1.1. What are you most proud about in your contribution to What are you most proud about in your contribution to the success of your team?the success of your team?

2.2. What is your biggest regret in terms of your What is your biggest regret in terms of your contributions to your team? contributions to your team? (ownership!)(ownership!)

3.3. How do you think your team perceives your How do you think your team perceives your contributions? contributions? ((If you don’t know, ask them!)If you don’t know, ask them!)

4.4. What do you wish others in your team had done What do you wish others in your team had done differently to enable the team to achieve its goals? differently to enable the team to achieve its goals? (Are you willing to have this conversation?)(Are you willing to have this conversation?)