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Page 1: Learning from Operational Experience Annual - RSSB · Learning from Operational Experience Annual Report 2013/14 Greg Morse D.Phil Operational Feedback RSSB Block 2, Angel Square
Page 2: Learning from Operational Experience Annual - RSSB · Learning from Operational Experience Annual Report 2013/14 Greg Morse D.Phil Operational Feedback RSSB Block 2, Angel Square
Page 3: Learning from Operational Experience Annual - RSSB · Learning from Operational Experience Annual Report 2013/14 Greg Morse D.Phil Operational Feedback RSSB Block 2, Angel Square

Learning from Operational Experience Annual Report 2013/14

Greg Morse D.Phil Operational Feedback RSSB Block 2, Angel Square 1 Torrens Street London EC1V 1NY 020 3142 5400 [email protected] The report may be downloaded from the RSSB website: www.rssb.co.uk.

Rail Safety and Standards Board 2014

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Contents

Report summary 5

1 Introduction 7

1.1 Purpose 7

1.2 Scope and structure 7

2 How do we learn? 9

3 What can help us learn? 11

3.1 Measuring safety performance 11

3.2 Investigations 13

3.2.1 Incident Factor Classification System 13

3.3 CIRAS 15

3.4 Right Track 15

3.5 Close Call 16

4 Investigations – lessons learnt in 2013/14 17

4.1 RSSB analysis of key RAIB recommendation themes 20

4.2 Incident Factor Classification System 24

5 CIRAS – lessons learnt in 2013/14 27

5.1 Who reports to CIRAS? 27

5.2 Why do people report to CIRAS? 28

5.3 Key issues of concern in CIRAS reports during 2013/14 29

5.4 Positive outcomes from CIRAS reports 30

6 Right Track – lessons taught in 2013/14 31

7 Lessons learnt in 2013/14 – train accidents 33

7.1 Statistical overview 33

7.2 Overseas accidents 33

7.3 Derailments 36

7.3.1 Lac-Mégantic and its implications 36

7.3.2 Freight train derailment at Shrewsbury, 7 July 2012 (pub. 07/13) 39

7.3.3 Freight train derailment at Castle Donington, 21 January 2013 (pub. 01/14) 40

7.3.4 Freight train derailment near Barrow upon Soar, 27 December 2012 (pub. 12/13) 41

7.3.5 Locomotive derailment at Ordsall Lane Junction, Salford, 23 January 2013 (pub. 03/14) 43

7.4 Signals passed at danger 44

7.4.1 Light locomotive SPAD at Stafford, 26 April 2012 (pub. 09/13) 46

7.4.2 SPAD at Norton-on-Tees West, 16 January 2013 – BULLETIN (pub. 05/13) 47

7.4.3 SPAD mitigation 48

7.4.4 Train Protection and Warning System 49

7.4.5 TPWS – ‘reset & continue’ 50

7.4.6 Dispatch against red 51

7.5 Animals on the line 51

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8 Lessons learned in 2013/14 – passengers 57

8.1 Statistical overview 57

8.2 Platform-train interface 57

8.2.1 Fall between train and platform at London Charing Cross, 24 November 2012 (pub. 07/13) 58

8.2.2 Ongoing investigations 59

9 Lessons learnt in 2013/14 – workforce 63

9.1 Statistical overview 63

9.2 Road vehicle driving 63

9.3 Track working 65

9.3.1 Track worker fatality at Saxilby, 4 December 2012 (pub. 08/12) 67

10 Lessons learnt in 2013/14 – members of the public 71

10.1 Statistical overview 71

10.2 Level crossings 71

10.2.1 Fatal collision at Beech Hill level crossing, 4 December 2012 (pub. 09/13) 72

10.2.2 Fatal collision at Motts Lane level crossing, 24 January 2013 (pub. 01/14) 73

10.2.3 Fatal collision at Athelney AHB, near Taunton, 21 March 2013 (pub.02/14) 74

10.2.4 Collision at Buttington Hall UWC, 16 July 2013 (pub.03/14) 76

10.2.5 Other level crossing initiatives 77

11 Lessons learnt – beyond the boundary fence 81

11.1 Case studies 81

11.1.1 Swedish nuclear industry 81

11.1.2 Climbing Mount Everest 82

11.1.3 Industrial radiography 83

11.2 RSSB Operational Feedback summaries 84

12 Learning activities and initiatives 85

Appendix 1. Progress against RAIB recommendations 92

Appendix 2. Glossary 99

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Report summary

If you’ve read our Annual Safety Performance Report, you’ll know the GB rail network has

continued to meet the Railway Safety Directive requirement to maintain safety and improve it

where reasonably practicable. One of the main contributors to this is the learning that flows

from near misses and accidents.

But that doesn’t mean learning is easy – not when companies comprise a number of different

and disparate memories, which do not necessarily interface perfectly, and which are subject

to change as staff retire, move on, or move in from elsewhere. And when you expand the

idea to a complete industry like rail, it becomes even more complicated.

Arguably, the current era of railway safety began after the Clapham Junction multiple train

collision of 1988, the inquiry into which led to changes in signal testing procedures and

working hours for safety critical staff. However, even in the relatively short period since then,

we’ve seen a huge amount of organisational change, and a variety of different regimes and

techniques for capturing (or not capturing) appropriate knowledge and learning.

So where does RSSB fit in? The short answer is that – as both a listening and a learning

organisation – we can help the rail industry put things right when something goes wrong, and

helps it remember the route that led to the solution.

Through our research programme, periodic safety reports, strategic risk papers, publications

on incidents inside and outside the railway, facilitation of the RED DVD series, Right Track

magazine, and the analysis and support we provide to national stakeholder groups, we learn;

through the cross-industry groups, CIRAS and SMIS, we listen.

In addition, we play a part in the accident investigation process by providing statistics to help

the Rail Accident Investigation Branch (RAIB) set incidents into context, by offering RAIB

expert knowledge from staff with extensive industry experience, and by bringing cross-

industry groups together to tackle industry-wide issues.

We also produce this Learning from Operational Experience Annual Report (LOEAR) to look

at some of the tools available to facilitate learning, capture some of the lessons learnt in the

fiscal year and consider specific issues affecting rail users and employees.

Summary of key points arising during 2013/14

Train accidents

The Lessons learnt section of the report deals with the multi-fatality accidents seen across

the world in July 2013, considers the risk from dangerous goods traffic and looks at risks that

can arise from derailments, signals passed at danger and animals on the line.

With specific reference to derailments, investigations have highlighted the intersection

between track and wagons at the outer limits of compliance with standards, while the SPAD

at Stafford in April 2012 drew attention to aspects of driver competence and safety

management systems. Though analysis of animal incursions indicates that the safety risk

from animal strikes is generally low, incidents can still occur, can cause harm, and can

impact on the operational and commercial aspect of the railway, in terms of delays, rolling

stock cleaning and line clearance.

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Passengers

The platform-train interface (PTI) continues to be a key area for industry risk management. A

number of recent events have highlighted areas for learning, including the dispatch

procedure itself, the role of the driver, the behaviour of passengers, and door design and

maintenance. The industry has focused on passenger risk at the PTI over the last two years,

via a dedicated task force.

Workforce

The two rail employee road vehicle-related deaths in 2013/14 highlight the continuing need

for focus on this area. A number of RAIB reports also raised issues for those managing and

working on infrastructure projects. Questions have been asked (inter alia) about worksite

length, the planning of safe systems of work, location knowledge and the competence of

agency staff.

Members of the public

The majority of the risk to members of the public arises from their own behaviour, although

this in no way negates the industry’s duty of care towards people using or interacting with its

environs.

Level crossings are key interfaces between the public and the railway. They represent low

risk to passengers and workforce, but higher risk to members of the public, who are largely

responsible for their own movements, taking account of warning signs and other controls.

The industry has a duty to ensure both that the signs and controls are fit for purpose and that

its operations allow the users to understand and follow them.

Investigations and recommendations

During 2013/14, RAIB published 26 reports, 22 of which involved incidents on the mainline

railway. These 22 led to 88 recommendations (compared to 82 recommendations from 19

RAIB investigations in 2012/13). The area of infrastructure asset management received the

most focus. However, when the causes are analysed along with a set of formal

investigations, safety critical communications rises to the surface.

CIRAS

CIRAS received 978 contacts from rail employees on a diverse range of topics in 2013/14, of

which 216 (22%) became reports after the screening process. Positive results included

(among other things) amendments to a non-compliant coach-lifting procedure, a review of

shunting operations in a large depot and improvements to station dispatch arrangements.

Beyond the railway

The industry is also mindful of the need to look beyond its own operations for insights or

initiatives, and knows that the key to success is not only about sharing lessons, but also best

practice and ideas.

This section of the report therefore presents a number of case studies where this has been

achieved, and links to RSSB’s summaries of some of the major non-rail accident public

inquiries, which can also offer suggestions for how your own learning procedures might be

finessed.

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Hyperlinks (underlined blue text) have been used throughout this document to aid navigation and access to relevant documents and websites. Grey boxes like this one have been provided to aid navigation. Green boxes have been provided to highlight learning points and extra information that readers might like to consider.

1 Introduction

The rail industry learns from operational experience by

investigating specific events and through the regular

monitoring of trends. RSSB is here to help with that process:

This Learning from Operational Experience Annual Report (LOEAR) contributes by summarising some of the learning points arising from investigations and other sources of information;

RSSB’s Annual Safety Performance Report (ASPR) – the ‘sister’ publication to the LOEAR – contributes by providing decision-makers with wide-ranging analyses of safety performance data on the mainline railway.

1.1 Purpose

The primary purpose of LOEAR is to provide learning information to decision makers in

RSSB member organisations. However, like the ASPR, it is also intended to inform rail

employees, passengers, the government and the public at large.

Since 2009, RSSB has worked with industry groups to shape the definition and objectives of

Learning from Operational Experience (LOE) to meet industry requirements. This report

describes the LOE processes and their evolution, while retaining the RSSB

recommendations tracking function of previous documents.

1.2 Scope and structure

The LOEAR considers a range of learning sources – like CIRAS, RAIB and Right Track

magazine – and identifies the key issues that have arisen between 1 April 2013 and 31

March 2014 in the following areas:

Derailments

Signals passed at danger

Animals on the line

The platform-train interface

Road vehicle driving

Track working

Level crossings

LOE also takes a look ‘beyond the boundary fence’ and Chapter 11 considers lessons that

have arisen from non-railway events, like the Fukushima nuclear accident, which came in the

wake of the Great East Japan Earthquake of 2011.

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2 How do we learn?

The railway and its regulatory bodies have been learning

lessons from accidents since William Huskisson MP was struck

and killed by Rocket at the opening of the Liverpool &

Manchester Railway in 1830.

Early incidents like this led to the first Railway Regulation Act

(1840), which required all injurious accidents to be reported to

the Board of Trade. Within 50 years, block signalling,

interlocking and continuous braking on passenger trains had

been made mandatory. The twentieth century saw further

advancements, ranging from continuous welded rails and multi-

aspect signalling, through to automatic train protection

systems.

The cycle of safety planning and performance reporting has become essential to ensuring

that this development continues, but much learning also comes from investigations into

accidents that have occurred, near miss data and reports to the industry’s Confidential

Incident Reporting and Analysis System (CIRAS).

In this report, LOE is defined as the process by which knowledge from the operation of

systems is gained, exchanged and used, leading to continuous improvement and the

development of a positive safety culture.

LOE is discharged through the rail industry’s national stakeholder groups, all of which have

been established by the RSSB Board. During

2013/14, a new meeting structure was introduced

progressively. The System Safety Risk Group

reports to the Board and looks at 100% of the

system safety risk. It is supported by four risk

groups looking at specific elements of the risk.

These are the Level Crossing Strategy Group

(LCSG), the National Suicide Prevention Steering

Group (NSPSG), the People on Trains and in

Stations Risk Group (PTSRG) and the Train

Operations Risk Group (TORG). The first two are

evolutions of existing groups and will become fully

operational in their enhanced role in 2014/15. The

latter two replace earlier groups including the

Community Safety Steering Group, the Rail

Personal Security Group, the Station Safety Group and the Operations Focus Group. In

addition the new Data and Risk Strategy Group looks at the industry’s mechanisms for

capturing and processing risk information.

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National stakeholder groups review the outputs from a number of RSSB activities, including:

Safety performance reporting – information on the latest trends, updated on a regular basis

Operational Feedback – learning from rail and other industry accidents

CIRAS – the rail industry’s Confidential Incident Reporting and Analysis System

Human Factors

Safety Management Systems programme

R&D – RSSB’s management of research and development on behalf of government and the railway industry

RED 37

RED 37 – released October 2013 – builds on the dramatization covered in RED 28.

See Opsweb for details.

An example of this learning loop in action may be seen

in the work the industry has done on reducing the risk at

the platform-train interface.

Since 2007, RSSB has used data from the Safety

Management Information System (SMIS) to provide the

(former) cross-industry Operations Focus Group (OFG)

with regular updates on risk and safety performance. In

2010, this exposed a rise in risk at the platform-train

interface. This prompted RED 28 to feature a poignant

dramatisation on the subject and led OFG to develop a

Station Safety Improvement Programme (SSIP), which

strives to identify and share the many good practice

initiatives that exist within the station operator

community.

At the end of January 2012, RSSB also held the first Station Safety Improvement Workshop.

The purpose of the event was to provide an update on operational risk management

initiatives, promote sharing, encourage good practice and obtain the views of front-line staff

on the issues associated with the management of operational risk at stations.

Though OFG has now been replaced by other bodies, work to improve station safety goes

on. More information on it and the risk at the platform-train interface may be found later in

this report.

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3 What can help us learn?

Just as businesses have to work as one to make a profit, and football teams play as one to

win championships, the rail industry needs to think and act as a cohesive unit to maintain

acceptable levels of safety and performance. This section describes five tools and methods

which will help you benefit from the loop of learning described in the previous section:

Measuring safety performance

Investigations (including the Incident Factor Classification System)

CIRAS

Right Track magazine

Close Call

3.1 Measuring safety performance

If you’re on a diet, you might

measure how much exercise you

do and check your weight. The

exercise is an activity, or an

input to your diet, whilst your

change in weight is an outcome

of dieting.

Transporting the same principle

to safety management, the

activities or resources that we

devote to improve safety are just

as important as the outcomes –

whether or not there are

accidents or operational

incidents.

Focusing on outcomes means

that responses only come after something has gone wrong. If the balance is shifted towards

measuring inputs to safety management, accidents can be pre-empted and avoided.

During 2013/14, RSSB concluded research project T953 Enhancing and Promoting the use

of Safety Performance Indicators. This is the culmination of four years’ work, in which we

sought out best practice from around the world and interpreted it for application in the GB

railway environment. To ensure that it was a good fit, we supported a number of

stakeholders in trialling the resulting guidance document, Measuring Safety Performance.

VolkerRail was one of the stakeholders we worked with in developing safety performance

indicators (SPIs) to support a new initiative: Right First Time (RFT). VolkerRail is a railway

contractor engaged in major infrastructure projects, often working in restricted hours when

trains are not running.

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The aim of RFT is to avoid accidents and disruption through doing a job once, at the right

time, in the right place with the right people and the right equipment. At the heart of this is

planning the works so that when, at site, everything runs smoothly.

By following the process set out in Measuring Safety Performance, VolkerRail quickly

identified potential activity and outcome indicators. The outcome of not achieving RFT was

problems during weekend works; this was recorded using a simple tick list, which was in turn

used as an outcome indicator.

To achieve RFT the team identified work and task planning as a key activity, which was

measured through a ‘readiness review’, an existing process that was not consistently

employed. Therefore an activity indicator was set around the use of readiness reviews; a

series of questions regarding key milestones before going to site. A readiness review score

for a weekends’ work was based around the total score at final completion, taking into

account scores at earlier milestones.

During the pilot stages, a clear correlation was evident between readiness review scores and

RFT scores. The higher the readiness review score the more likely RFT was achieved.

A recent presentation to the Project teams within VolkerRail covered three projects called

‘the Good, the Bad and the Ugly’.

The Good followed the readiness review process and had detailed set-up, delivery and

management of the work resulting in high RFT scores.

The Bad started out without any structure, briefing and roles and responsibilities etc. Through

a robust re-vamp and briefing session the Project Manager turned the project around and

started applying the readiness review process. As a result, the RFT scores for the project

went from a 50-60% success rate to over 90% each weekend.

The Ugly project team arrived on site unable to deliver the work as key assets/engineers

were not available to do it. On reflection, it was stated that if the project team had used the

readiness review process then they would have clearly been able to make informed

decisions weeks before and achieved RFT.

The process is now being incorporated into a company procedure to complement the new

Project Managers’ System.

An output of T953 is a number of supporting resources that have been made available to the

industry in the Measuring Safety Performance toolkit. This includes further details on the

approach that VolkerRail took, written as a supporting case study.

For more information, contact [email protected] or [email protected].

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3.2 Investigations

Though the cycle of safety planning and performance reporting is essential to ensuring that

safety continues to improve, much of the industry’s learning comes from investigations into

accidents and incidents.

The principal investigation of any safety event is conducted by the party immediately

responsible for the activity. To facilitate this, railway companies have their own arrangements

for carrying out internal formal and local investigations, as defined in Railway Group

Standard GO/RT3119 (Accident and incident investigation) and its associated Guidance

Note, GO/GN3519. The outputs are managed by the companies concerned, with actions

being picked up by their own tracking systems. The results of duty holder-led formal

investigations are also summarised in SMIS to give others the opportunity to learn from the

information.

The more significant accidents (involving loss of life or potentially significant consequences)

are investigated by the Office of Rail Regulation (ORR) as safety authority, and the Rail

Accident Investigation Branch (RAIB). RAIB was set up following a recommendation made

by Lord Cullen’s inquiry into the 1999 accident at Ladbroke Grove (a subsequent European

Directive on rail accident investigation also required Member States to create such bodies).

RAIB was fully established in 2005, after which RSSB ceased its accident investigation role.

If an accident involves a derailment or collision which results in, or could result in, the death

of at least one person, serious injury to five or more people or extensive damage to rolling

stock, the infrastructure or the environment, then RAIB will lead an investigation, draw

conclusions and make recommendations.1

RAIB investigates incidents on UK railway infrastructure without apportioning blame or

liability. It is independent of the rail industry and the ORR, with the Chief Inspector of Rail

Accidents reporting directly to the Secretary of State for Transport. RAIB’s recommendations

on the rail industry are addressed to the ORR2, which must then ensure that they are

considered and that, where appropriate, action is taken.

3.2.1 Incident Factor Classification System

As mandated under GO/RT3119, RSSB receives investigation reports from all GB railway

organisations. Currently, around 4,500 are stored, dating back to the late 1990s. The

conclusions therein carry a great deal of valuable information about event causes.

The trouble is, once their recommendations have been acted upon, there’s a danger that

some of their learning points will be lost or will not reach other parties who could benefit from

them.

What to do?

RAIB’s investigation into the Shap rollback incident of 2010 demonstrates why a new way of

capturing how accidents and incidents happen had to be devised.

1 RAIB may also investigate other incidents that have implications for railway safety, including those which, under slightly different circumstances, may have resulted in an accident. 2 RAIB can also address recommendations to other safety authorities and other public bodies, such as the police, the Department for Transport and so on.

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In short, Shap was caused by driver fatigue, but it was not mandatory to flag this factor up in

SMIS. This meant that there was little accurate, tangible evidence available to show the

magnitude of the issue. Clearly, some way of capturing this sort of information was going to

be vital if we, as an industry, were to get to real grips with common themes below the root

causes.

RAIB recommended that RSSB improve rail industry information on fatigue-related accidents

and incidents, although the project to address this – and more – was already under way.

What we did

In 2009, we developed a means to analyse accident reports through an Incident Causal

Classification System (ICCS), using a taxonomy developed by the Rail Accident Investigation

Branch (RAIB), to help us understand (inter alia) what makes operators do certain things at

certain times and what makes certain equipment fail under certain conditions.

Previous editions of the LOEAR featured analysis using the ICCS. More recently, however,

RSSB and Network Rail have worked together with industry to combine the ICCS, human

error and violation taxonomies and the Network Rail ‘10 incident factors’ within SMIS, some

of which are shown graphically, below.

Software for a single module – the Incident Factor Classification System (IFCS) – was

commissioned in November 2012.3 Between January 2013 and March 2014, it was

populated with data by a team of specialists at RSSB to enable:

Cross-Industry learning Causal trends are being identified for all in the industry using a consistent classification for key incidents. The information within the IFCS is heavily used by RSSB and Network Rail learning from operational experience functions in their central reporting and analysis.

3 As part of research project T994: Development of an incident factor classification system module for SMIS

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Incident investigation The IFCS is being used by incident investigators to identify past incidents with similar causes, which not only aids analysis, but also helps prevent previous recommendations being duplicated or contradicted.

In time, the IFCS module will contain causal classifications for all RAIB reports and Formal

Investigations. The risk-based sample also includes causal classifications for some local

investigations (eg for high-risk irregular working incidents). As with the ICCS, the IFCS

module will also include non-GB rail and non-rail investigation reports, in order to ascertain

how other industries learn from safety events which may have parallels with our own.

By February 2014, 235 incidents had been reviewed and classified. The outputs of our initial

analysis may be found here.

3.3 CIRAS

As the focus of Measuring Safety Performance suggests, learning does

not only occur after an event; many valuable lessons are revealed by

what might be termed ‘accidents waiting to happen’.

Reports to the industry’s Confidential Incident Reporting and Analysis

System (CIRAS) focus mainly on such ‘near miss’ events or perceived

deficiencies in safety systems and arrangements, a better

understanding of which provides a solid foundation for shared learning

across different industry sectors.

By capturing this knowledge, which comes from workforce members who have daily

operational contact with the railway, it is possible to identify issues before they cause injury.

Maintaining confidentiality is a key aspect of CIRAS. It is recognised that this may otherwise

restrict the information that can be disclosed. However, the advantage is that reporters may

be able to state their real concerns and describe underlying causes more openly than they

might to their line manager. This gives CIRAS the potential to provide unique insights into

safety issues.

Lessons learnt via CIRAS during 2013-14 may be found here.

3.4 Right Track

In 2012, RSSB launched Right Track, a quarterly magazine aimed at

front-line personnel to capture, share and promote safety learning and

initiatives in a down-to-earth way.

This year, the magazine has focused on station safety, suicide

prevention, SPADs, track worker safety, train dispatch and autumn

adhesion, among many other subjects relevant to drivers, guards, on-

train staff, station staff, dispatchers, signallers, shunters, depot workers

and track workers.

Right Track is available to all RSSB members, London Underground, and other companies

and bodies who have a role in supporting railway operations.

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It is available as a pdf and in paper form. Hard copies are distributed in bulk by arrangement

with individual companies.

A summary of the main themes covered by Right Track during 2013/14 may be found here.

3.5 Close Call

At the request of Network Rail and its contractors, RSSB has developed a new internet-

based Close Call System (CCS) that allows the industry to record and analyse ‘close call

incidents’ centrally.4

A ‘close call’ is defined as ‘an event that had the potential

to cause injury or damage’, like leaving a cable troughing

cover where someone might trip over it, but not a near

miss with a train or on-track plant, both of which will

continue to be reported into SMIS.

Network Rail’s mandate that all principal contractors (PCs) should ‘register’ with CCS has

resulted in a four-fold reporting increase. Of course the dataset is still limited, but this rise

has highlighted the following points:

‘Site welfare and housekeeping’ issues dominates every month, the monthly report showing them to represent more than a third of all records;

The vast majority of risks are categorised as ‘medium’ or ‘low’ risk;

Though all PCs are required to register on the CCS, not all are currently reporting; and

Differing reporting profiles are evident between projects, and the phasing of projects.

4 This was managed as research project T1015: Revision of the close call system.

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4 Investigations – lessons learnt in 2013/14

RAIB published 26 reports between 6 April 2013 and 5 April 2014, covering the following

categories:

Heavy rail – on Network Rail managed infrastructure (NRMI) (22)

Northern Ireland Railways (1)

Metro (2)

Tram (1).

Table 1 (overleaf) lists each of these investigation reports (with links to the reports in

question). Note that:

88 recommendations were issued from 22 RAIB investigations involving incidents on NRMI. This compares to:

82 recommendations from 19 RAIB investigations in 2012/13;

90 recommendations from 23 RAIB investigations in 2011/12;

76 recommendations from 15 RAIB investigations in 2010;

167 recommendations from 27 RAIB investigation reports in 2009;

127 recommendations from 18 RAIB investigation reports in 2008; and

158 recommendations from 22 RAIB investigation reports in 2007.

Tables 1 to 4 contain hyperlinks to aid navigation to RAIB’s investigation reports and bulletins.

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Table 1. RAIB investigations published in 2013/145

Publication Date

Report Title Infrastructure

Owner

REPORTS PUBLISHED IN 2014

02/04/2014 Class investigation into landslips affecting Network Rail infrastructure between June 2012 and February 2013

NRMI

31/03/2014 Locomotive derailment at Ordsall Lane Junction, Salford NRMI

27/03/2014 Collision at Buttington Hall user worked crossing, Welshpool NRMI

06/03/2014 Tram running with doors open on London Tramlink, Croydon London Tramlink

24/02/2014 Fatal accident at Athelney level crossing, near Taunton, Somerset NRMI

13/02/2014 Penetration and obstruction of a tunnel between Old Street and Essex Road stations, London

NRMI

16/01/2014 Derailment at Castle Donington, Leicestershire NRMI

14/01/2014 Fatal accident at Motts Lane level crossing, Witham, Essex NRMI

REPORTS PUBLISHED in 2013

11/12/2013 Derailment of a freight train at Barrow upon Soar, Leicestershire NRMI

29/10/2013 Fatal accident involving a track worker at Saxilby NRMI

03/10/2013 Track worker struck by a train at Bulwell, Nottingham NRMI

26/09/2013 Fatal accident at Bayles and Wylies footpath crossing, Bestwood, Nottingham Metro

25/09/2013 Train fire at South Gosforth

Tyne & Wear Metro

24/09/2013 Collision between a train and a car at Beech Hill level crossing, near Finningley NRMI

16/09/2013 Signal passed at danger at Stafford NRMI

12/09/2013 Dangerous occurrence involving an engineering train at Blatchbridge Junction, near Frome NRMI

02/09/2013 Train ran onto a washed-out embankment near Knockmore, Northern Ireland

Northern Ireland Railways

15/08/2013 Partial failure of a structure inside Balcombe Tunnel, West Sussex NRMI

08/08/2013 Collision between a stoneblower and ballast regulator near Arley, Warwickshire NRMI

29/07/2013 Dangerous occurrence at Lindridge Farm user worked crossing NRMI

25/07/2013 Accident at Charing Cross station NRMI

24/07/2013 Collision of a road-rail vehicle with a buffer stop at Bradford Interchange station NRMI

22/07/2013 Derailment of a freight train at Shrewsbury station NRMI

27/06/2013 Dangerous occurrence involving track workers, near Roydon station, Essex NRMI

20/05/2013 Accident involving a pantograph and the overhead line near Littleport, Cambridge NRMI

25/04/2013 Dangerous occurrence involving engineering possession, near Dunblane, Scotland NRMI

Key:

Off NRMI

5 Source: RAIB website.

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Ongoing RAIB investigations

There were a further 23 events that were still under investigation by RAIB at the end of

March 2014, three of which (shaded) are off-NRMI:

Table 2. Ongoing RAIB investigations (at 5 April 2014)

Incident date RAIB investigation

20/03/2014 Signals passed at danger at Greenford

03/02/2014 Passenger dragged a short distance by a train at Holborn station

22/01/2014 Fatal accident involving a track worker, near Newark Northgate station

16/01/2014 Serious near-miss involving a welding gang at Bridgeway user worked crossing, near Shrewsbury

12/01/2014 Engineering train collision at Kitchen Hill, near Penrith

23/11/2013 Locomotive failure near Winchfield, Hampshire

20/11/2013 Buffer stop collision at Chester station

26/10/2013 Fatal accident at Barratt's Lane No.2 footpath crossing, Attenborough, Nottinghamshire

26/10/2013 Road vehicle incursion onto the railway at Aspatria, Cumbria

15/10/2013 Derailment of a freight train at Camden Road, North London

15/10/2013 Derailment of a freight train at Gloucester

28/08/2013 Wheeled transport rolling off platforms at Southend and Whyteleafe stations

27/08/2013 Derailment of freight train at Stoke Lane level crossing, near Nottingham

25/08/2013 Uncontrolled evacuation of a train at Holland Park station (London Underground)

01/08/2013 Dangerous occurrence at Denmark Hill station, London

14/07/2013 Accident at Jetty Avenue no.18 user-worked level crossing near Woodbridge

25/06/2013 Incident at Butterswood level crossing, near Goxhill, Lincolnshire

06/06/2013 Near-miss at Llandovery level crossing, Carmarthenshire

05/06/2013 Passenger trapped in train doors and dragged a short distance at Newcastle Central station

31/05/2013 Accident at Balnamore level crossing, County Antrim, Northern Ireland

21/04/2013 Accident involving a runaway road-rail vehicle at Glasgow Queen Street High Level station

23/01/2013 Derailment at Liverpool Street station, London

14/09/2012 Broken rail incidents on the East Coast Main Line

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RAIB Bulletins

When RAIB’s preliminary examination of an incident suggests that a full investigation would

not lead to further significant safety lessons for the rail industry, in some cases it provides

related information or advice in the form of a short bulletin.

Between April 2013 and March 2014, RAIB issued four such bulletins:

Table 3. RAIB bulletins published in 2013/14

Publication Date

Title

21/11/2013 Track worker struck and seriously injured at West Drayton, 22 March 2013

14/11/2013 Member of staff struck by train near Poole, Dorset, 12 July 2013

30/05/2013 Signal passed at danger at Norton-on-Tees West, 16 January 2013

30/05/2013 Near miss at Southwark Bridge junction near Elephant and Castle station, 21 January 2013

4.1 RSSB analysis of key RAIB recommendation themes

Recommendations tend to reflect the nature of the incident from which they arise, but the

selection of incidents and the number of recommendations also indicate the weighting given

to the event by the investigating organisation. In other words, only the tip of the

accident/incident/unsafe act or condition ‘pyramid’ is represented by looking at

recommendations in detail.

It should be noted, therefore, that numeric analysis of recommendation trends has little

statistical validity. Indeed, a single report may generate multiple recommendations for one

category. In the interests of continuity, however, we have used the categorisation process

applied in previous years to RAIB recommendations. The results are presented overleaf.

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Table 4. SMIS recommendation categories

Distribution of RAIB recommendations (%) – 2013/14

Cat code Recs category Description

A Signalling system Lineside SPAD controls, signal sighting issues, train

planning and regulation, operation of the signalling

equipment.

B Competence management Training and development, driver management,

competence systems, briefing, assessment, staff

selection procedures, drugs and alcohol, fitness for

duty, fatigue.

C Rules, standards and instructions Modification /development of rules and predefined

standards for operation, standards/process change

management.

D Vehicle operation and integrity Train-borne safety equipment, fire protection, vehicle

maintenance, train data recorders, crashworthiness, in-

cab ergonomics.

E Infrastructure asset management Managing contractors, track/signalling maintenance

operations, work planning, technical specifications,

method statements.

F Event mgmt/investigation/ reporting SPAD management, public accident investigation, site

investigations, post-accident management, formal

investigations, formal inquiries, public inquiries, fault

reporting, emergency procedures.

G Monitoring and audit Monitoring activities, safety performance monitoring,

follow-up processes.

H Research and development Suggested research topics/specific areas of research.

J Safety communications Defining and communicating safety responsibilities,

general safety related communications, meetings,

techniques, methods and equipment.

K Culture Management commitment, organisational change.

Signalling system9%

Competence management

9%

Rules, standards & instructions

14%

Vehicle operation & integrity

2%

Infrastructure asset managment

37%

Event mgmt/investigation/ reporting

5%

Monitoring & audit13%

Research & development2%

Safety communications9%

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The ORR also keeps a record of the status of all RAIB recommendations. This is available on its website.

RSSB’s figures suggest that, in 2013/14, the largest recommendations component was

infrastructure asset management (37%). While a change from the emphasis on safety

communications seen last year, this is in line with the two previous reporting periods.

Recommendation categorisation – by year (%)

Comparing 2013/14 with 2012/13, reductions in the percentage of recommendations can be

seen for:

Vehicle operation and integrity;

Event management/investigation/reporting;

Safety communications; and

Culture.

However, there has been a rise in the percentage of recommendations which deal with:

Signalling system;

Competence management;

Rules, standards and instructions;

Infrastructure asset management;

Monitoring and audit; and

Research and development.

1

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Recommendations issued in:

2009/10

2010/11

2011/12

2012/13

2013/14

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The issue of infrastructure asset management is exemplified by RAIB’s report on the partial

structural failure within Balcombe Tunnel, which occurred early on 23 September 2011.

The crew of an engineering train saw that part of a large steel structure mounted in the roof

of the tunnel, spanning over both lines, was sagging down. An emergency inspection found

that on one side of the structure, three supports had become detached from the tunnel lining

leaving a 12-metre length only partially supported.

The structure, one of six within the tunnel, was intended to catch water dripping from the

tunnel roof. It was supported by anchor studs fixed with polyester resin into holes drilled in

the tunnel’s brick lining. Within the tunnel, 18 studs (5%) were found to be missing and a

further five studs were loose. RAIB’s investigation has found that this connection was

inadequate because the resin was not compatible with the tunnel brickwork and may have

been adversely affected by shrinkage and the damp conditions in the tunnel. It is probable

that the resin was selected using inadequate technical data and that insufficient resin was

placed around some studs.

Although some railway staff were aware that studs had fallen from the structure on more than

one occasion since 2008, this did not result in appropriate risk mitigation. This was because

of inadequacies in the reporting of these events and because there was insufficient support

for a member of railway staff who was managing some aspects of the tunnel maintenance

but had limited experience. Inadequate access for tunnel examinations due to conflicting

demands on the limited available access is considered to be an underlying factor.

RAIB has identified three learning points from this incident: the need to consider the

adequacy of information contained in manufacturers’ data sheets; the need to maintain

awareness of published information; and the benefit of marking significant tunnel defects

such that they are visible from track level.

What’s being done?

Network Rail arranged for temporary brackets to be fabricated and installed to support the

three detached beam-ends in their deflected positions before the tunnel was reopened to

traffic on 24 September 2011.

Further work included the provision of brackets to provide additional support to the

transverse beams remaining in the tunnel.

Immediately after the incident, Network Rail also undertook a review to determine whether

any other tunnels contained structures similar to those at Balcombe. In addition to tunnels

containing overhead line and signalling supports, five tunnels contained minor supporting or

reinforcing structures. Network Rail considered that none of these gave rise to significant

levels of risk.

In addition, Network Rail’s asset management function, which includes the structures

management engineers, has introduced a process to record and track actions requested as a

result of tunnel examinations.

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4.2 Incident Factor Classification System

As noted in section 3.2.1, RSSB and Network Rail have developed a SMIS-based Incident

Factor Classification System (IFCS) to capture the accident causes in RAIB reports and

Formal Investigations. Chart 3 shows the breakdown of the dataset by Network Rail’s ‘ten

incident factors’. Issues around equipment failures, practices and processes and supervision

and management feature most prominently.

IFCS dataset, by Network Rail’s ‘ten incident factors’

However, when we take a closer look – in Chart 4– at all the causes in the IFCS shown to

contribute to accidents, it becomes clear that communications is the dominant factor.

IFCS analysis, by causes and contributory factors

0%

5%

10%

15%

20%

25%

Ten incident factors

Communications31%

Equipment25%

Information5%

Knowledge, skills and experience

6%

Practices and processes16%

Supervision and management

12%

Work environment5% Communications

12%

Equipment22%

Information4%

Knowledge, skills and experience

13%

Personal6%

Practices and processes

16%

Supervision and management

18%

Teamwork3%

Work environment1%

Workload5%

Causal Contributory

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Chart 5 shows there to be a peak in all three industry sub-areas for communications, with

Signalling operations showing the most significant level, featuring (as causes) in almost 40%

of investigation reports classified. We will look at the area of communications in a little more

detail, but note that the IFCS allows each of the 10 factors to be unpacked and reviewed so

that we can identify how, for example, practices and processes or knowledge, skills and

experience can be better managed by the industry.

IFCS analysis, by industry area

0%

10%

20%

30%

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Infrastructuremaintainence

0%

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Communications, by error type and workforce type

Chart 6 (above) shows that the reports currently classified show drivers and signallers to be

involved in the most protocol and content-related errors. This information is being used to

inform Network Rail’s communications strategy.

Note that the IFCS will be used to support RSSB’s forthcoming Human Factors research into

SPADs.

0%

10%

20%

30%

40%

50%

60%

70%

Sending information Communicationprotocols

Receivinginformation

Choice ofcommunication

method

Other/insufficientinformation

Driver

Signaller

Trackside staff

Other

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5 CIRAS – lessons learnt in 2013/14

During 2013/14, CIRAS began implementing a new business plan, focused on multi-level

industry engagement from managing director level right through to front-line staff.

The business plan aims to capture the reasons staff report to CIRAS more effectively. This

will help address the common misperception that staff use CIRAS as an alternative reporting

channel. In fact, evidence is growing that staff normally comply with the need to use internal

reporting channels first, but use CIRAS in a complementary manner where concerns remain

unresolved.

A key development in January 2014 was CIRAS’ selection by the Serco Group as the

external provider of confidential reporting to its staff in the marine and aviation sectors. A full

programme of visits has been organised to effectively launch the scheme, on a trial basis, for

this new business. This is in addition to the extensive, existing commitments CIRAS has to

its stakeholders in the rail industry. (Note, though, that the data in this section refers to the

rail industry only.)

5.1 Who reports to CIRAS?

Chart 7 shows the distribution of reports received in 2013/14, by reporter occupation.

Report distribution 2013/14 – by job category

Train drivers submitted the largest number of reports (79), a trend consistent with previous years.

79

34

14 13 12 11 108

6 6 6 5 53 2 2

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It is, however, particularly positive to note that a diverse range of staff feel able to raise safety issues, including conductors, station staff, managers, signallers, as well as train crew.

5.2 Why do people report to CIRAS?

Of all issues reported to CIRAS in 2013/14, 22% came in because reporters found it difficult

to raise concerns with their managers. However, most (78%) had previously been taken

through internal company channels; this figure remains consistently high from year to year.

Chart 8 provides a picture of why those within the 78% then went on to contact CIRAS.

Reporters’ views of company response after issue raised internally

57% of reporters used CIRAS as they felt the response they had received from their company was inadequate;

28% believed the company response to be adequate, but they had not seen any changes or implementation at work, representing an increase of 7% on the previous year; and

13% claimed they had received no response whatsoever, a fall of 7% on last year’s figure.

It should be noted that concerns which get as far as CIRAS are likely to represent a small

proportion of all the issues that are pursued through a company’s internal processes.

Inadequate57%

Adequate but not implemented

28%

No response13%

Other2%

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5.3 Key issues of concern in CIRAS reports during 2013/14

In 2013/14, CIRAS received 978 contacts on a diverse range of topics. Of these, 216 (22%)

became reports after the screening process.

A breakdown of reports per industry risk category is shown in Chart 9.

Reporters predominantly focussed on the potential for accidents or incidents. The reports

therefore represent the perceived risks identified by reporters in the course of carrying out

their duties.

CIRAS reports against industry risk categories

Workforce safety62%

Passenger safety17%

Train accidents15%

Level crossings4%

Public safety2%

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5.4 Positive outcomes from CIRAS reports

CIRAS monitors the outcomes from the reporting process to ascertain the value and benefits

delivered to the rail industry. Positive outcomes from CIRAS reports, such as an

investigation, briefing, review or change, are recorded. Here are some of the best examples

of a CIRAS report ‘nudging’ management behaviour from 2013/14:

Several practices perceived as unsafe at a major contractor were highlighted. Communication was improved, and further training and briefings were provided.

Contradictory signage on a part of the West Coast Main Line was rectified following a full investigation. Other geographically adjacent areas were also checked for similar issues.

A non-compliant coach lifting procedure at a train operating company’s depot was addressed. The practice immediately ceased, and the correct process was implemented. Improved briefing was also introduced.

Shunting procedures in a large depot were reviewed by a train operating company, resulting in improved briefing being provided.

Station dispatch arrangements were reviewed comprehensively by a train operating company with a specially arranged site test. Improvements have been identified.

CIRAS also compiles statistics on the actions companies take as a result of its reports.

Companies are asked about the actions they have taken in relation to the confidential CIRAS

report they receive, and all response evaluation forms are analysed.

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6 Right Track – lessons taught in 2013/14

Starting with Issue 5, four issues of Right Track were published during 2013/14. Click on the

cover image to link to each on Opsweb.

Issue 5: ‘safety charter’, published May 2013

The cover feature of this issue dealt with the challenge of running

charter services, including handling passengers, dispatching trains

and coping with lengthy train paths. It also considered the ‘stop short’

phenomenon, and what one operator has done about it.

The regular RAIB report summary focused on the James Street fatality

and its aftermath, SPADtalk looked at the re-categorisation of SPADs

to align GB and European practice and the Moorgate buffer stop

collision of 1975 was remembered.

Issue 5 also included an article on the risk from road vehicle driving.

Issue 6: ‘pulp friction’, published July 2013

As the punning subtitle suggested, Issue 6 focused on the railway’s

preparation for autumn leaf fall, and some of the work that is being

done to combat it – like the trials of an ‘in service’ railhead treatment

train utilising equipment fitted to a Mark III Driving Van Trailer. The

chair of the Adhesion Working Group – First Great Western MD Mark

Hopwood – was also interviewed.

Temporary speed restrictions on lines adjacent to those closed for

engineering work were also discussed and track worker safety was

covered in a summary of RAIB’s report on the irregular working

incident at Dunblane on 28 October 2012.

Issue 7: ‘MOM’s the word’, published October 2013

The main feature in Issue 7 shed light on the role of the Mobile

Operations Manager (MOM), by comparing the issues that face those

working in an urban and a rural environment. There’s also an

interview with North Yorkshire Moors Railway operations manager

Norman Hugill about the challenges of running a safe, successful

heritage line.

The wider implications of fatigue – and what the industry is doing

about it – was covered, while the platform train interface was

considered in the summary of RAIB’s report on the fall between train

and platform incident at Charing Cross on 24 November 2012.

Issue 7 also included an article on TPWS ‘reset and continue’.

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Issue 8: ‘signalling change’, published February 2014 went wrong at

Issue 8’s main feature looked at the European Rail Traffic

Management System (ERTMS) in action on the Cambrian line, while

Network Rail’s new approach to ‘urban explorers’ was considered,

along with the role of the company’s Academy system in managing

competence.

There was also more information on the ‘in service treatment train’

referred to in Issue 6, while the RAIB report summary features the

track worker fatality at Saxilby on 4 December 2012. In light of the

Branch’s Stafford report, SPAD talk also considered the question of

light engine SPADs.

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7 Lessons learnt in 2013/14 – train accidents

7.1 Statistical overview

Version 8 of the Safety Risk Model (SRMv8) calculates the risk from train accidents to be 7.8

fatalities and weighted injuries (FWI)6 per annum, which is 5.4% of the total risk (excluding

suicide). Of this, fatality risk is 6.0 per year, which is around 9.1% of the total fatality risk.

There were no train accident passenger or workforce fatalities or major injuries during

2013/14. There have now been seven consecutive years without passenger or workforce

train accident fatalities (the last being the 2007 Grayrigg derailment, in which one passenger

died).

Train accident risk at a glance

Train accident risk in context (SRMv8)

Trends in train accident risk (PIM)

For more statistical analysis on train accidents, see Chapter 8 of the ASPR.

Topics covered in this section:

Overseas accidents

Derailments

Signals passed at danger

Animals on the line

7.2 Overseas accidents

July 2013 saw four major train accidents occur across the world: in Canada on the 6th (47

fatalities), France (12th, 6 fatalities), Spain (25th, 79 fatalities) and Switzerland (29th, 1 fatality).

An expanded consideration of the Canadian incident may be found later in this report, but in

September RSSB produced a paper to assess each of the ‘July four’ and measure them

6 Fatalities, injuries and shock and trauma are combined into a single figure, termed fatalities and weighted injuries (FWI). For more details on the injury classifications and their associated weightings, see the Annual Safety Performance Report.

Passengers 2.0%(2.8 FWI per year)

Public 2.8%(4.0 FWI per year)

Workforce 0.7%(1.0 FWI per year)

Train accident risk = 7.8 FWI per year (5.4% of total risk)

Other risk(not train accidents)

12.3

10.19.7

9.28.6

7.48.1

7.27.9 7.5

0

2

4

6

8

10

12

14

PIM

in

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against GB practices and safety mitigations. The paper may be downloaded from Opsweb,

but a summary of the main discussion points may be found in the table below:

Incident Key issues GB controls/considerations

Lac-Megantic, Quebec, 6 July 2013

RUNAWAY AND DERAILMENT

On 6 July 2013, a train carrying petroleum crude oil ran away on a line unprotected by signals and track circuits. It derailed in the town of Lac-Mégantic, Quebec, and a fire and explosions ensued. Forty-seven people were killed.

The train was planned to be left unattended on a publicly-accessible running line which had no runaway protection (such as trap points, catch points or derailers), despite there being a downhill gradient towards Lac-Mégantic.

Risks: tampering, vandalism, runaway.

The train had been secured using handbrakes and by keeping one of the locomotives running to keep the air brakes operative throughout the train.

Risks: handbrakes known to be inherently weak, unattended locomotive could have shut itself down at any time due to failure.

Loco shut down by the fire service due to a minor fire. Railway employee had been present. Railway control were aware.

Failing: locomotive not re-started after the fire

After about one hour the air brakes leaked off and the handbrake forces were not sufficient to hold the weight on the gradient

Failing: foreseeable consequence

In addition to the points raised above a report just issued from the Canadian Centre for Policy Alternatives7 suggests that ‘Changes to the Canada Transportation Act in the 1990s spurred a major restructuring of large carriers, resulting in a proliferation of smaller railways. One such line, the Montreal, Maine and Atlantic (MMA), which runs through Lac-Mégantic, embarked on a drastic cost-cutting exercise, laying off staff and cutting wages, in an effort to turn a profit.’

In this country, a train (of any kind) is unlikely to be stabled overnight unattended on a running line – said train would be scheduled to run to a specific destination, or at worst a siding or loop. Any stranded train would activate the track circuits, and the normal Rule Book controls would apply, ensuring that the signaller was informed, the train was protected in rear by signals, track circuit clips, detonators etc.

Trap and catch points are widely in use in the UK – particularly at the exit to sidings and the bottom of inclines.

It is especially unlikely that a train would be stabled on a slope on handbrakes only – at the very least, GB operators use wheel scotches on stabled locomotives and rolling stock – regardless of the lie of the land.

The issue of cost reduction pressures on the industry were explicitly considered in the board strategic risk review.2

Breitigny-sur-Orge, France,12 July 2013

DERAILMENT

On Friday 12 July 2013, a derailment occurred at Bretigny-sur-Orge, in which six people were killed and 30 were injured (eight seriously).

Incident highlighted fishplate manufacture and maintenance issues, akin to those found after the derailment at Southall East in 2002.

In GB, fishplates, not welds only, are used at 23 sites on 100mph lines to secure track to switches and crossovers. This allows the rail to expand and contract under prevalent temperature conditions.

This method is effective if well-maintained (including lubrication to ease movement). However, regular ultrasonic-testing is required to aid identification of the development of tiny flaws within steel. Regular rail-head grinding removes these flaws.

Fishplate breaks were a historic problem and have increased 30% over the last three years but reversed in 2012-13. Network Rail has a longer-term plan to remove bolted rail ends and use welded joints for rails and switches and crossings.

7 The Lac-Megantic Disaster ‘Where does the buck stop?’ Bruce Campbell, Canadian Centre for policy Alternatives, October 2013.

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Incident Key issues GB controls/considerations

Lessons from Southall East derailment learned.

Santiago de Compostela, Spain 25 July 2013 DERAILMENT

On 24 July 2013, a passenger train derailed at highspeed on a curve four kilometres from Santiago de Compostela, killing 79 people and injuring over 140.

• No high-to-conventional line-speed design control transition (only effective above 124mph; train passed at 121mph); the driver was the sole speed-transition risk control;

• Driver distraction: he had been on the telephone to the guard seconds before crash;

• Hybrid train-set stability and crashworthiness concerns: top-heavy front diesel generator car seen to topple first and derail set. Articulated mid/rear cars jack-knifed and one lost structural integrity causing fatalities; and

• Poor passenger survivability: 79-deaths; too high for non-head-on derailment/collision.

• Warning signs and TPWS reduce over-speeding approach control at higher risk curves. TPWS fitted to all PSRs were the linespeed is above 60 mph and the speed reduction is more than 1/3 of the linespeed. Trains considered to be able to take a PSR at 50% above the plated speed without derailing.

• Known TPWS weaknesses in relation to overspeed protection:

• Single point speed check • Possible to accelerate after going

over the TPWS OSS at a PSR • Differences for freight trains and

passenger trains

• There is a need for careful risk based consideration of the locations for future ERTMS-to-conventional line speed-transition sites.

• GB uses passive interior passenger survivability approach; this has been resisted in Europe, but supported by the ERA.

• Mobile phone use by drivers is banned in this country (Following the Chatsworth collision). However, cases of driver distraction remain a focus.

Granges-pres-Marnand, Switzerland, 29 July 2013 COLLISION

On 29 July, two passenger trains collided on the single line just outside Granges-près-Marnand station, killing the driver of the incoming train. The collision was caused by the driver of the departing train self-dispatching without waiting for the incoming train to pull into an adjacent loop. • The exit signal is a ‘common signal’, being

situated on the single line, beyond the conflict point. While at danger in this case, the train had not reached it prior to the collision, and in fact had built up some speed.

• The Swiss SIGNUM automatic train protection system is only partially effective at reducing SPAD risk, having only a warning/stop function, no over-speed supervision, and no departure-stop function when combined with a station passing loop. The system is designed to slow down a train passing a red signal, often fails to prevent it from reaching a potential conflict point.

• Confusion is also caused by the simplified station signal layout, which has only one departure signal for all lines.

• The investigation is on-going, but it is understood that SBB plans to accelerate ERTMS fitment.

• In GB, we do not have ‘common signals’. The Driver Reminder Appliance (DRA), which the driver must proactively reset before the train can move, helps prevent ‘dispatch against red incidents’.

• We also have TPWS, which is designed – where track and infrastructure layouts allows – to automatically stop trains within the safety overlaps and before it reaches a potential conflict point.

• However, TPWS does have some known weaknesses in the context of SASSPADs such as:

• Reset and continue

• Often short distances to the conflict point which can be a problem with short trains in a long platforms which can reach higher speeds when they pass the signal.

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7.3 Derailments

Derailments – specifically freight train derailments – received much media attention in

2013/14, initially because of the runaway, derailment and subsequent explosion of an oil train

in Lac-Mégantic, Quebec, on 6 July 2013. However, the incident was followed by a surprising

number of other, similar events, and led to a re-evaluation of how oil is transported across

the North American continent.

7.3.1 Lac-Mégantic and its implications

What happened?

On 6 July 2013, a train carrying petroleum crude oil operated by

the Montréal, Maine & Atlantic Railway (MMA) ran away on a

line unprotected by signals and track circuits. It derailed in the

town of Lac-Mégantic, Quebec, and a fire and explosions

ensued.

At around 23:00, the train stopped at the designated crew

change point near Nantes. The driver secured the train and

departed for the evening, leaving the leading locomotive

unlocked and the train unattended on a main line with a

descending grade of 1.2%.

At about 23:50, a local resident reported a fire on the

locomotive to the emergency services. The local fire brigade

responded, along with another MMA employee. Ten minutes

later, emergency shutdown procedures were initiated on the

locomotive and the fire was extinguished. The second MMA employee and the fire brigade

then left the site, leaving the train unattended once more.

Shortly before 01:00 on 6 July 2013, the train started to move and gathered speed as it rolled

uncontrolled down the grade and into Lac-Mégantic. While travelling well in excess of

linespeed, the train derailed near the centre of the town. The locomotives separated from the

wagons and came to a halt about half a mile east of the point of derailment.

Several of the derailed tank cars released product, resulting in multiple explosions and

subsequent fires causing 47 fatalities (42 confirmed), extensive damage to the town centre

and led to the evacuation of about 2,000 people from the surrounding area.

MMA, the lone driver in charge of the train, the company’s manager of train operations and

its rail traffic controller were charged with criminal negligence in May 2014.

Why did it happen?

In brief, the brake force applied to the train was not sufficient to hold it on the 1.2%

descending slope between Nantes and Lac-Mégantic. However, the Transportation Safety

Board of Canada has determined that MMA’s operating plan was to leave the train on the

main track, unattended, with an unlocked locomotive cab, parked alongside a public highway

where it was accessible to the general public, with no additional protection.

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Furthermore, says the TSBC, the accident has brought into question ‘the effectiveness of the

Transport Canada (TC)8 approved Canadian Rail Operating Rules (CROR)’, which – while

specifying the minimum number of handbrakes needed in general operating conditions – do

not always provide the number of hand brakes required under specific conditions. In many

cases, it is left to staff on the ground to determine the number of hand brakes to apply.

Sometimes, their own technique and physical capabilities can mean that the torque they

apply may not be proportional to the effective brake shoe force actually applied. In other

words, high torque does not necessarily generate a high braking force.

Accidents involving the rail transport of oil have become more common as oil production has

increased in North Dakota and Canada. Indeed, analysts expect up to 40 times more oil to

be transported by trains in North America over the next five years.

What’s being done?

To help combat the problem, the Association of American Railroads (AAR) proposed a

number of measures to bring older, sub-standard, tank wagons into line, including the fitment

of protective steel jackets and pressure relief valves.

The TSBC recommended that Transport Canada and the Pipeline and Hazardous Materials

Safety Administration (PHMSA) place tougher standards on all Class-111 tank wagons, the

Board having determined that older and unprotected Class-111s ruptured and released

crude during the Lac-Mégantic accident.

It also recommended that Transport Canada require rail companies to choose their routes

more carefully and require emergency response assistance plans along routes where large

volumes of liquid hydrocarbons are shipped.

After Lac-Mégantic, the US Department of Transportation (DoT) began its ‘Bakken Blitz’

initiative, which included spot oil train inspections in North Dakota. However, in January

2014, the National Transportation Safety Board (NTSB) issued the following advice to the

Federal Railroad Administration (FRA) and the PHMSA:

Hazardous materials route planning for rail companies should be expanded to avoid populated and other sensitive areas;

An audit programme should be developed to ensure rail companies that carry petroleum products have adequate response capabilities to address worst-case discharges of the entire quantity of product carried on a train; and

Rail companies and shippers should be audited to ensure they're properly classifying hazardous materials, and have adequate safety and security plans in place.

The US DoT then outlined new testing obligations, requiring hauliers to measure the

flashpoint and boiling point of the crude they are shipping (although they will not need to

measure other specifications, such as vapour pressure and corrosiveness, as long as they

are familiar with the characteristics of the oil). The tests will help determine how likely the fuel

is to ignite and will dictate what type of wagon can be used for shipments.

8 Transport Canada is the Canadian government department responsible for transport safety, rules governance, research, etc. For further details, click here.

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Learning points:

Is GB rail ready for an increase in oil traffic?

Unlike most hazardous materials, crude oil is not refined before being loaded onto trains. Its

properties can also vary greatly between shipments. According to the TBSC, the crude that

exploded in Lac-Mégantic had characteristics similar to unleaded petrol. It had been

incorrectly classified as ‘packing group III’ – the least dangerous option crude oil – but should

have been classified as a more dangerous flammable liquid. It had a high vapour pressure

and a low flashpoint, which – together – made it ‘readily ignitable’.

The Federal Railroad Administration (FRA) later announced plans to propose new rules

mandating two-person crews as well as new policies for securing stabled trains.

Immediately after Lac-Megantic, Canadian transportation officials issued an emergency order

prohibiting single-manning on trains hauling hazardous materials. Transportation officials in

the US had hoped that the cross-industry Rail Safety Working Group would come to a

consensus on the issue. The group agreed on other safety recommendations, but hit an

impasse on crew size.

In addition to two-person crews, the FRA plans to propose rules prohibiting freight trains –

including those transporting crude oil – from being left unattended on the main line as well as

in some yards. The proposed rules would also require locomotive cabs to be locked and their

reversers removed or secured.

The GB situation

In Britain, a service train is unlikely to be stabled overnight unattended on a running line –

said train would be scheduled to run to a specific destination, or at worst a siding or loop.

Any stranded train would activate the track circuits, and the normal Rule Book controls would

apply, ensuring that the signaller was informed, the train was protected in rear by signals,

track circuit clips, detonators etc.

Trap and catch points are also widely in use – particularly at the exit to sidings and the

bottom of inclines.

It is especially unlikely that a train would be stabled on a slope on handbrakes only – at the

very least, GB operators use wheel scotches on stabled locomotives and rolling stock –

regardless of the lie of the land.

However, as many of the North American shipments have resulted from a rise in shale oil

(‘fracking’), which poses questions for Britain, whose government is considering a number of

options to increase similar operations.

__________________________________________________________________________

In Great Britain, RAIB’s derailment reports have highlighted issues around:

Track and wagon maintenance;

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Earthworks inspection and maintenance; and

Standards.

The first point was demonstrated by the incidents at Shewsbury and Castle Donington.

7.3.2 Freight train derailment at Shrewsbury, 7 July 2012 (pub. 07/13)

At around 14:13 on 7 July 2012, the leading bogie of the 16th wagon of a freight derailed as

it passed over a set of points at the north end of Shrewsbury station. The bogie ran derailed

for 65 metres causing significant track damage in the process before the train was brought to

a stand. There were no reported injuries.

Causes

RAIB found the immediate cause of the derailment to be that the points were unsafe to

negotiate because of wear and damage. The degradation of the points since the last detailed

inspection had not been prevented by the maintenance regime, nor had it been identified by

the inspection regime.

The inspection regime in place at Shrewsbury at the time of the derailment was inconsistent

with the risk-based approach intended by Network Rail’s standard aimed at preventing

derailment on points.

Shrewsbury maintenance delivery unit misinterpreted the intent of this standard when it was

modified in 2008, and stopped regular detailed inspections of the points, relying instead on a

weekly visual inspection by a patroller and a 13-weekly visual inspection by a supervisor.

Neither of these inspections triggered the need for a detailed inspection which could have

revealed the degradation and the need for remedial actions.

What was done?

Since the derailment, the points have been replaced with vertical curved inset straightcut

switches. The alignment at the rail joint in front of the toe of the points has been reported as

improved. Network Rail expects that these actions will result in a lower wear rate being

experienced on these points and is monitoring these points accordingly. It is considering

making similar modifications to other points in the vicinity.

Network Rail also carried out a full review of rail lubrication in the Shrewsbury area and

agreed to procure new lubrication equipment, with a view to early installation.

The relevant standard has been re-issued and clarifies that the person undertaking the

supervisor’s visual inspection must be competent. The updated standard also clarifies that a

risk-based approach to the management of all track assets (including points) should be

embraced by local management teams.

In addition, the haulier (Freightliner) has improved its processes to monitor wagon

maintenance standards and the process to determine actions required if deficiencies are

identified.

RAIB has also recommended (inter alia):

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Cyclic top is also a causal factor in the derailment at Gloucester, which occurred at around 20:15 on 15 October 2013. The incident train was travelling at around 69 mph when the rear axle of the rear wagon derailed.

The driver was not aware of this and the train continued for some 3.8 miles until the derailed wagon struck a set of facing points. Both wheelsets were torn from the rear bogie and an empty container on the rear wagon was thrown off. The train then continued, causing further damage to the track and wagon, damaging two bridges and throwing debris to the road below. RAIB is seeking to identify the sequence of events leading to the derailment. It will consider how the track was maintained and why the train was permitted to run at a high speed over a section of track with cyclic top. It will also consider the design of the wagon and why the container fell off the wagon.

Identifying any maintenance delivery units that have not correctly adopted the risk-based approach to inspection of points intended by the relevant standard;

Removing inconsistencies between standards, and training and competence assessment materials;

Clarifying that a routine measurement to identify wear is mandatory;

Mandating that the routine measurement should be repeated for points in both normal and reverse positions; and

Ensuring that arrangements are in place to ensure that risks are adequately managed while any disparities identified between working practices and the requirements of the maintenance instructions are being resolved.

7.3.3 Freight train derailment at Castle Donington, 21 January 2013 (pub. 01/14)

At about 19:55 on 21 January 2013, a freight train derailed at Castle Donington. There was

extensive track damage, but no reported injuries.

Causes

RAIB found the immediate cause to be cyclic top

before the point of derailment, which excited the

suspension of the eighteenth wagon causing the left-

hand leading wheel to become unloaded and to

derail to the left. There had been a recurrence of

cyclic top in the vicinity of where the derailment

occurred, and the routine inspection and

maintenance had not kept the track in an acceptable

condition. In particular, planned stoneblowing on 20

November 2012, which should have included the

track through the point of derailment, stopped before

reaching it due to a shortage of time.

An underlying factor was that the ballast supporting

the track was fouled, causing the track to be

inadequately supported and leading to the recurrent

cyclic top. The need to renew the ballast had been

identified, but the work was not programmed to be

carried out until 2016/17.

Although not causal to the derailment, RAIB

observes that – had the signaller not shown vigilance

and returned a signal to danger on the adjacent line –

it is possible that an approaching train could have

collided with the derailed wagon of the incident train,

which was foul of the Down Chellaston line.

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Learning points:

Does your inspection and maintenance programme take a risk-based approach?

Are your standards, training materials and competence assessments consistent?

Do you check the track following the passage of trains, after lifting and packing work?

Is your safety information being communicated clearly so that it is fully understood?

What was done?

Two days after the derailment, Network Rail ran a track geometry recording train over the

Castle Donington route. It also brought forward the reballasting of the up Chellaston line in

the Back Lane area to 2013/14. This was completed on 19 August 2013.

Network Rail’s requirements relating to the competence of those required to raise speeds

have been implemented in the Trent section manager’s organisation.

RAIB also recommended:

Reviewing the planning of stoneblowing so that there is enough time allocated within the duration of a possession to complete the work planned to be carried out;

Reviewing the Rule Book requirements relating to the action taken after an abnormal brake application on a freight train, considering under what circumstances and how quickly the signaller should be contacted and the actions to be taken.

__________________________________________________________________________

The incident at Barrow upon Soar also highlighted problems with inspection and

maintenance, but this time with earthworks, not track and wagons.

7.3.4 Freight train derailment near Barrow upon Soar, 27 December 2012 (pub. 12/13)

At around 04:50 on 27 December 2012, a freight derailed about a mile north of Barrow upon

Soar. One of the rails had dipped because the supporting embankment had failed.

Causes

RAIB found that the embankment failed under the train’s weight as water within the earth had

become unstable and none of Network Rail’s processes had identified the problem. It noted

that an evaluation of the embankment might have identified the reduced stability, but the

circumstances for triggering an evaluation were unclear, and there was no defined process

for reporting ‘trigger events’.

RAIB also observed that the evaluation process did not make use of rainfall data, or data that

showed how the geometry of the track on the embankment was changing over time. An

additional inspection during flooding may have identified the issue, but none was required at

this location, as Network Rail did not consider how the embankment was constructed when

assessing the risk from an earthwork failure due to water. It is also possible that the

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embankment’s reduced stability could have been identified by a routine examination, but

none was due. A basic visual track inspection had been planned for three days before the

accident, but it was not completed.

What was done?

Network Rail investigated the cause of the embankment failure in order to understand what

had happened and to find out how it could be repaired. It duly repaired the embankment by

removing the ash material where it had slipped and by cutting steps into the clay. The

embankment was then rebuilt using stone. New drainage was also installed at its foot.

The Route geotechnical team within Network Rail’s East Midlands Route is continuing its

work using its Washout and Earthflow Risk Mapping system (WERM) to identify those

earthworks that are likely to be flooded and then assess the risk to each of these earthworks

from flooding. The output of this work will be used to populate the flood warning database for

the East Midlands Route.

Network Rail carried out a series of checks during February 2013, including track walks,

paperwork reviews, voice recording analysis and CCTV footage checks. No instances of

inspections not being done were found. Senior managers also carried out spot checks over a

two-week period and in each case found staff carrying out their track inspection activities

where they should be.

Network Rail has since undertaken further verification work and self-assurance checks. It is

satisfied that the track inspection regime for the Leicester area is compliant and has not

found any evidence of a widespread problem with missed inspections.

The company also issued a Safety Bulletin on 29 December 2012 about the actions to be

taken by maintenance staff after flooding at an embankment.

Once Network Rail became aware that some of the track faults found by the track geometry

recording run on 5 November 2012 had been missed, it checked that there were no other

such instances. Staff in the route asset management team responsible for track on the East

Midlands Route checked that all the track faults found by the last track geometry recording

runs over every line on the East Midlands Route had been signed off as repaired. No other

instances of track faults being missed were found. The section manager at Leicester

maintenance depot has since introduced local checks to prevent a recurrence.

RAIB also recommended:

Amending standards so that track maintenance staff are required to notify the Route Geotechnical Team if the foot of an embankment is saturated, flooded or has recently been flooded, and a track geometry defect or loss of ballast is found on top.

Amending processes so that, when assessing whether an embankment should be included in the flood warning database, the assessment should include additional factors relevant to its stability, such as how the embankment was constructed and the history of flooding or ponding at the foot of the embankment.

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Amending standards so that when an evaluation is carried out on an embankment, the evaluation considers how the geometry of the track on top of it has changed over time, using data recorded by Network Rail’s track geometry recording trains.

__________________________________________________________________________

Finally, the derailment at Ordsall Lane Junction gave further evidence of the need for holistic

thinking when dealing with the wheel-rail interface on curves.

7.3.5 Locomotive derailment at Ordsall Lane Junction, Salford, 23 January 2013 (pub. 03/14)

At 14:34 on 23 January 2013, a Class 47 diesel-electric locomotive derailed on a small

radius curve approaching Ordsall Lane Junction in Salford, and caught fire. The locomotive

was being hauled on the rear of an empty train, formed of another ‘47’ and five coaches.

Causes

The immediate cause of the accident was that the lateral forces acting at the wheel-rail

interface as 47500 negotiated the curve were sufficient to cause the flange of the leading

right-hand wheel to climb the outer rail.

RAIB found that the following factors had resulted in these forces being high enough to

initiate wheel climbing conditions:

The dry and clean state of the inside face of the outer rail on the curve that enabled high levels of wheel-rail contact friction to be established; recently-modified arrangements for lubricating the rails did not prevent this.

Machining work that had recently been undertaken to restore the wheel profiles on the locomotive; this removed any pre-existing lubricant and contaminant from the wheels that would otherwise have helped reduce wheel-rail contact friction levels.

The relatively low angle of contact between the wheel and rail associated with the newly-restored wheels on the locomotive; this reduced the locomotive’s ability to resist the climbing forces acting at the wheel-rail interface.

The wider than normal track gauge that had developed on the curve.

The above combined to generate the conditions necessary for derailment, but none of these

factors involved non-compliance with applicable standards.

RAIB noted that the causal factor was that a check rail had not been installed on this curve,

although its location radius met the criteria for fitment. Without a check rail there was nothing

to prevent the lateral wheel-rail forces tending to cause the right-hand wheel flanges to climb

the outer rail and into derailment.

Although it was found that the re-profiling of the wheels had left the wheel surface slightly

rougher than specified, RAIB decided not to investigate this any further. This was because

the surface was only marginally non-compliant and there is contradictory evidence about its

effect on wheel-rail friction.

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The basic approach to managing the risk of derailment on small radius curves on the national

network relies on vehicles and track complying with separate technical standards. However,

because these standards do not require consideration of the worst possible combination of

conditions, there remains a residual risk of derailment. It is generally recognised by the

railway industry that the level of this residual risk is reduced by certain traditional features,

such as check rails and trackside rail lubricators. Therefore, although not generally relied

upon, RAIB observed that any change in the provision of such features has the potential to

reduce the overall level of derailment safety.

What was done?

Network Rail fitted a check rail on the curve where the derailment occurred and also installed

additional rail lubricators in the area. It has also:

Issued a safety bulletin alerting its track engineers to the circumstances of the derailment and highlighting the importance of effective rail lubrication in reducing derailment risk;

Conducted a review of its rail lubricator assets in the Manchester area in order to identify any other associated deficiencies; and

Begun a review of curves on the London North Western (North) route.

Siemens made changes to its wheel re-profiling processes. Wheel lathe operatives are now

required to check every first wheelset that they re-profile on a shift in order to confirm and

record that the resulting surface finish and wheel profile geometry complies with the relevant

specification. It has also specified that operatives use a finer feed rate on the final cut.

RAIB also recommended:

Identifying all curves that are non-compliant with Railway Group Standard GC/RT5021 and Network Rail standard NR/L2/TRK/2102 in respect of the need to fit a check rail;

Reviewing the approach to managing changes that may affect the friction on small radius curves to understand whether any alterations to infrastructure and/or management arrangements have resulted in higher levels of friction;

Developing and implementing criteria for when it is necessary to formally assess the need to bring existing track assets in line with current design standards, and a process to record the findings of such assessments.

7.4 Signals passed at danger

In the aftermath of the high-profile SPAD accidents at Southall (1997) and Ladbroke Grove

(1999), the rail industry took a closer look at the causes of SPADs, the precursors to SPADs

and the risks that surround them. Groups were set up nationally and locally to monitor the

situation and implement various initiatives to bring the risk down. When this work began,

there were over 500 SPADs a year; now there are fewer than 300.

The professionalism of drivers, the relevance of driving policies and practices and the

success of the Train Protection and Warning System (TPWS) have combined to achieve a

situation where:

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Only one SPAD occurs for around every 50,000 red signals approached;

The vast majority of train journeys are SPAD-free; and

Only a small minority of drivers are ever involved in a SPAD.

However, we know that with complacency comes risk, so the SPAD situation continues to be

monitored closely. Indeed, Network Rail undertook a ‘deep dive’ review of the subject in

2013. Some of its findings are listed below:

A high-performance railway presents the fewest red signals to a driver, thus reducing exposure rates and the potential for error. However, there is currently no method to measure a driver’s exposure to red signals accurately;

TPWS has limitations in its effectiveness where train speeds are high, braking force is less than 12g or if railhead adhesion is poor;

Current industry understanding of SPADs suggests that the risk is unlikely to reduce significantly until the introduction of further technical solutions, such as the European Rail Traffic Management System (ERTMS);

Driver error is the single biggest cause of SPADs and it is considered that the limits of human performance are being reached;

There are indications that the rate of ‘avoided SPADs’ through TPWS intervention is increasing;

Light locomotives and empty coaching stock (ECS) moves are involved in a disproportionate number of SPADs – see the Stafford incident, below, for an example of the former;

Freight services in general have a higher number of SPAD incidents compared to passenger services (normalised);

A disproportionately high number of SPADs occur at position light signals (PLSs), linked with freight and ECS SPADs;

Vegetation management can reduce SPAD risk by providing a clear unobstructed view of signals, reduce the effects of low adhesion when braking and provide designed braking force in the event of TPWS intervention.

The picture in 2013/14

At 293, the number of SPADs occurring during 2013/14 was a 17% increase on the 250

occurring during 2012/13. At the end of 2013/14, the estimated level of risk from SPADs was

73% of the September 2006 baseline, compared with 60% at the end of 2011/12.

Measuring SPAD risk

The risk from each SPAD is measured in a consistent and objective way using the SPAD risk

ranking tool (SRRT). The risk ranking scores assigned to all SPADs are then combined to

track changes in the risk over time. The method is designed to assess whether the changes

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Learning points:

Are all your locomotives fit for main line service? This incident highlights that vehicle examination and maintenance regimes based on operating hours may not be appropriate for vehicles that spend a lot of time in sidings and depots.

are representative of any underlying change in risk, rather than just volatility in the data. This

makes the metric not overly vulnerable to one high-risk incident.

It is rare for a SPAD to be the subject of an RAIB investigation, but two reports were

published in the reporting period.

7.4.1 Light locomotive SPAD at Stafford, 26 April 2012 (pub. 09/13)

At about 13:35 on 26 April 2012, a light Class 47 en route from Washwood Heath to Crewe

passed SD4-81 signal at danger without authority. This signal is located on the Down Slow

line south of Stafford on the West Coast Main Line. It controls entry into the station and

protects any train movements traversing Stafford South Junction. The locomotive passed the

signal at a speed of about 30 mph and came to a stand approximately 94 metres beyond.

Although this SPAD was highlighted to the railway industry, it was not until September 2012

that RAIB was notified of the full circumstances behind it. By this time, the incident had

already been the subject of an investigation by an experienced railway professional, which

found that the driver had not responded correctly to the restrictive aspects on the signals

before SD4-81. As a consequence, the locomotive approached Stafford at too high a speed

and there was insufficient distance for it to stop before passing SD4-81.

Causes

RAIB found that the locomotive had been travelling at excessive speed as it approached the

Stafford area. The driver was probably aware that he had been exceeding the maximum

permitted speed for a locomotive running on its own, but he did not make a full brake

application as soon as he saw the double yellow ahead of the red.

The driver probably did not have sufficient experience, competence or route knowledge for

the task he was performing and the operator – Devon & Cornwall Railways (DCR) – had not

followed its own process for managing the competence of drivers. The company also had

insufficient management controls to ensure compliance with its safety management system.

Furthermore, the ORR had not examined the implementation of DCR’s safety management

system following the issue of the company’s safety certificate nearly two years before this

incident.

RAIB also noted that the speedometer in the locomotive cab may have ‘partially misled’ the

driver.

What was done?

The ORR held a number of meetings with DCR to discuss the implementation of its safety

management system (SMS). It also carried out four site inspections of DCR’s operation.

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The ORR established a framework intended to deliver effective safety regulation in the period

between the issue of a new operator’s safety certificate and commencement of its

operations. The new process has been designed to meet the requirements of the common

safety method for supervision (defined in European Regulation No. 1077/2012). It includes

the provision for an ORR inspection of a new operator before issue of a safety certificate, the

capture of follow-up inspection activities into the ORR’s ‘five year inspection plan’ or the

possible refusal by ORR to issue a safety certificate.

The locomotive owner (RTL) clarified its maintenance requirements for locomotives which

are used infrequently on the main line. These include the requirement to confirm that safety

systems have been examined before locomotives are released for operational use.

British and American Railway Services (which owns DCR) brought in a new management

team, audited DCR’s compliance with its SMS and took steps to ensure the competence of

DCR’s own and hired-in drivers.

DCR submitted a new application for a safety certificate to the ORR on 10 July 2013, based

on a revised SMS. It also made changes to its organisation and some of its practices.

RTL temporarily withdrew its locomotives from main line operation while it made changes to

its policy and procedures. These include the introduction of a new hire procedure and

establishing annual reviews of vehicle maintenance issues. An annual speedometer test has

been included in the maintenance requirements for RTL’s locomotives.

The ORR has brought its teams of inspectors that are responsible for heritage and freight

operators together under one Principal Inspector.

RAIB also recommended (inter alia):

Implementing formal competence management processes for all safety-critical staff, taking account of best practice in the industry.

Implementing processes to confirm that locomotives, whether owned or hired-in, have been examined by competent persons and assessed as fit to run before their release for operational use.

Establishing a process for the periodic management review of its assessment of safety certificate applications and the resolution of outstanding issues through supervision.

Amending the rail industry standard for the management of route knowledge for drivers, train managers, guards and driver managers (RIS-3702-TOM) to require an assessment of the training needs of new staff. This should clarify how ‘transferred-in’ route and traction knowledge should be assessed by the new employer.

7.4.2 SPAD at Norton-on-Tees West, 16 January 2013 – BULLETIN (pub. 05/13)

Around 07:45 on 16 January 2013, a Sunderland–King’s Cross service passed NW36 signal

at danger at Norton-on-Tees West and passed over a level crossing adjacent to Norton-on-

Tees West signal box. The barriers were still raised and the crossing was open to road

traffic. The Norton-on-Tees West signaller saw that two cars, one in each direction, had

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stopped at the level crossing as the train was passing over it. The train should have stopped

at NW36. The driver was unaware that he had passed the signal at danger and the train

continued on its journey. It was not stopped until it reached Bowesfield, around 3.5 miles

beyond Norton-on-Tees West. There were no other trains in the area at the time of the

incident, so there was no risk of a collision between trains.

RAIB has noted the following:

Areas currently signalled with semaphores are being progressively converted to colour-light signalling, and drivers may thus be exposed to semaphore signals – and their operational characteristics – less often. This emphasises the need for train operating companies to review training and route assessments for drivers on semaphore signalling, and the need to maintain competence in that area.

Drivers need to be aware when they are approaching parts of a route when enhanced levels of concentration are necessary. A high standard of non-technical skills may assist drivers in improving their awareness of their current situation, and planning the appropriate actions necessary to ensure the continued safe working of the train.

Infrastructure managers need to take the necessary action to ensure they are aware of non-standard signalling practices and consider the potential hazards associated with their use to determine the benefits and the risk.

Simulation provides an opportunity for signallers to practise non-standard and emergency situations that they might encounter rarely, such as a train failing to stop after passing a semaphore stop signal which is on.

7.4.3 SPAD mitigation

Management of the ‘as is’ infrastructure

Managing the infrastructure can reduce the potential for SPADs by making sure signals

display clear, unambiguous aspects to drivers and by reducing the number of red signals

caused by infrastructure failures. There is a requirement to risk assess all signals to identify

those that may have a combination of characterises which makes them more vulnerable to

high-consequence SPAD event and the Signal Overrun Risk Assessment Tool (SORAT) has

been developed for this purpose.

Driver training and management

By far the biggest cause of SPADs is distraction and loss of concentration by the driver when

either approaching the ‘red’ or the sequence leading up to it.

Following its ‘deep dive’ described earlier, Network Rail asked RSSB to undertake a study to:

Improve industry understanding of the human factors issues associated with SPADs;

Draw together information on how industry manages human factors issues associated with SPADs; and

Identify good practices in managing the human factors associated with SPADs and possible areas for improvement.

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The project will achieve this by:

Analysing human factors associated with SPADs, using the IFCS and data from SMIS;

Reviewing the human factors elements of the SPAD investigation process using case studies at a sample of five railway companies; and

Working with industry to review the above with the aims of identifying best practices in the management of human factors SPAD risks and possible gaps in these processes.

The work aims to support the industry SPAD ten-year risk control strategy and is being

sponsored by TORG. The outputs are expected in early 2015.

Non-technical skills

Non-technical skills (NTS) are generic skills that underpin and enhance technical tasks. A

technical task – like train driving – requires a practical understanding of the relevant

techniques, procedures, roles and responsibilities, all of which are formally assessed to

ensure the person can carry out the safety-critical task.

But apart from that specialist, technical knowledge, safety-critical staff will also draw on a

range of NTS to carry out a task. These include the ability to take in information, focus, and

take decisions, and the way they communicate with others.

NTS play a vital role in safety by helping people to anticipate, identify and mitigate errors 0

including SPADs. For more information, click here.

7.4.4 Train Protection and Warning System

The Train Protection and Warning System (TPWS) was implemented in Great Britain as an

interim measure to reduce the consequences of SPADs, pending the implementation of full

protection through systems that monitor driver performance continuously.

It was envisaged that this higher level of protection would be delivered by the roll-out of the

European Rail Traffic Management System (ERTMS). In the intervening period, it has

become clear that this roll-out will take considerably longer than planned, leaving TPWS as

the primary means of mitigating SPAD risk for some time to come.

TPWS is installed on around 13,000 main aspect signals protecting junctions, 650 buffer

stops and 1150 permissible speed reductions, along with a number of other locations where

its fitment has been considered to be reasonably practicable.

Since the completion of installation at the junction signals in 2003, and in conjunction with

other risk reduction measures, SPAD risk has reduced by 90%. Over this period, TPWS has

proved to be a very reliable system, with the probability of it failing to operate on demand

after a SPAD (due to an undetected fault) being around 0.005% (or 1 in 2000 SPADs).

However, an incident in which a passenger train passed two consecutive signals at danger

near Greenford on 20 March 2014, reminds us that we should not be complacent.

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A freight had passed the junction at Greenford shortly before the passenger train was due.

Because this train was still occupying the line between Greenford and South Ruislip, the

signaller at Greenford kept the signal at the junction at danger. The passenger train,

travelling at about 20 mph, passed this signal and the next one, 142 yards further on, which

was also at danger. It passed over the junction and onto the single-track section towards

South Ruislip, which was still occupied by the freight train. The signaller at Greenford was

unable to send an emergency radio message to the driver, but contacted the signaller at

Marylebone signalling centre who was able to do so. The train was stopped after it had

travelled about 1.75 miles past Greenford.

RAIB’s preliminary examination found that the TPWS fitted to the train and the two signals

concerned did not intervene to stop the train. This was because the TPWS equipment had

self-isolated when the driver prepared the train for departure from Paddington. Although the

isolation of the equipment was indicated by a flashing light in the cab, the train was driven

with the TPWS isolated.

RAIB’s investigation will seek to understand why the TPWS self-isolated, why the driver did

not identify that the TPWS equipment was isolated and rectify the problem, and also why he

did not respond to the signals at danger at Greenford. It will consider Chiltern Railways’

arrangements for training, briefing and assessing the competence of drivers. The

investigation will also consider the operation of the signals at Greenford and the reasons why

the signaller could not radio the driver after the train had passed the signals at danger.

7.4.5 TPWS – ‘reset & continue’

A TPWS ‘reset & continue’ incident occurs when a train SPADs a signal, is stopped by

TPWS, but the driver then resets the TPWS and continues without the signaller’s authority.

When this happens, the protection which was provided by TPWS is reduced.

Since the installation of TPWS was completed in 2003, there have been 29 ‘reset & continue’

incidents. None have resulted in either a collision or a derailment, although in one instance

the SPAD train did run through a set of points.

What was done?

After the last ‘reset and continue’ incident (August 2013), RSSB

included an article on the phenomenon in the SPADtalk column of

Right Track 7, published October 2013.

More generally, in November 2009, the TPWS Strategy Group was set

up to help ensure the long-term viability of TPWS.

Part of the remit of the group is to monitor the reliability of the system

with a new programme of work being recently established to ensure

that the industry understands what the reliability requirements of

TPWS should be going forward and how it should monitor against the

requirements.

Completing and promoting the industry response to reset and continue has also been a key

part of the group’s work.

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Learning points:

‘Dispatch against red’ incidents highlight the need to adhere to the Rule Book (SS1, section 3.4), which clearly states that the dispatcher must check that any starter signal is showing a proceed aspect before giving the ‘right away’.

A TPWS strategy action plan may be found on Opsweb, but for more information, contact:

Colin Dennis, Technical Director, RSSB at [email protected].

7.4.6 Dispatch against red

Though cases of trains being dispatched against red signals regularly appear in the daily

control logs, the SMIS database shows only one such dispatch incident in 2012 resulted in a

start against signal (SAS) SPAD: at St Erth on 26 November 2012, when a St Ives service

passed SE63 (bay platform) signal at red by three feet, its driver having received the bell

code from the guard. Note that this incident features in the RED 36 safety DVD.

In this case, the level of risk was low because the track layout at St Erth is such that, had the

train continued beyond the overlap, it would have run down the branch, and not out onto the

main line.

Most ‘dispatch against red’ incidents result in the driver holding the train in the station or

stopping short of the signal. However, the more these ‘near misses’ occur, the more likely we

are to have another passenger service SASSPAD, the perils of which were demonstrated by

the fatal collision at Paisley Gilmour Street on 16 April 1979.

It should also be noted that – even for low risk ranking SPADs like St Erth – ‘dispatch against

reds’ can cause delays and reduce passenger satisfaction.

What was done?

RSSB featured ‘dispatch against red’ in the SPADtalk column of Right Track 4, published in

February 2013. The St Erth incident also features in RED 36.

7.5 Animals on the line

On 13 January 2012, a Hamburg-bound push-pull service running in ‘push mode’ struck a

herd of cattle and derailed. One passenger was killed; the driver and one further passenger

were injured.

For Deutsche Bahn, the accident raised questions about the fencing of main lines. For the

GB rail industry, the obvious question was ‘have we learned from Polmont?’ – Polmont being

the most recent fatal accident to have occurred in this country as the result of a collision

between a train and an animal.

The subsequent investigation centred not only on fencing, but also driving trailer

crashworthiness, radio communications and the rules governing the reporting of animal

sightings.

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Photo: Network Rail.

The pertinence of these lessons grew on 12 July 2012 when a passenger train struck cattle

on the line and derailed at Letterston Junction (see photo).

In response, RAIB produced a bulletin and RSSB produced two editions of a Special Topic

Report on ‘animal on the line’ incidents in Great Britain.

Polmont

On 30 July 1984, a passenger train – lightweight Driving

Brake Second Open (DBSO) leading – struck a cow at 85 mph and derailed. Thirteen people

were killed and 14 suffered major injuries, including the driver. The main lessons learnt were

as follows:

Fencing: the cow had accessed the line through a vandalised fence at an abandoned level crossing.

Rules: the driver of an earlier train had seen the cow on the bank inside the boundary fence. The rules in force at the time only required the reporting of groups of animals, or those actually on the line.

Communication: at the time, there was no way of contacting the driver to stop a train other than via the signalling systems.

DBSO: the vehicles had a light axle weight of 8.4 tonnes, and were not fitted with obstacle deflectors.

Action taken

The Scottish Region of British Rail (BR) used surplus funds to erect new fences along many of its routes. Where push-pull operation was to be introduced, BR also began to consider fencing as part of the route development plan.

A Rule Book change was made to make sure any large animal within the boundary fence was treated as an immediate danger to trains.

The National Radio Network (NRN) was introduced from 1986. (It is now being replaced by GSM-R, whose implementation is due for completion in 2014.)

Obstacle deflectors were fitted to DBSOs, while the carriage of passengers in driving trailers at speeds above 100 mph was banned (hence the Mk III and Mk IV driving van trailerss’ status as luggage vehicles). This was challenged by later designs like the Voyagers and Pendolinos.

DBSOs continued in Scottish front-line passenger service until displaced by new DMUs in the late 1980s. They were cascaded to the Great Eastern Main Line, where they worked until withdrawal in 2006, having been displaced by Mark III DVTs.

Mark III DVTs also remain in use on selected services from London Marylebone, while their Mark IV counterparts continue to be rostered on East Coast Main Line services. Since the late 1980s, however, the move has been towards unit train operation.

In the late 1980s/early 90s, BR fitted its Sprinter multiple units with snowploughs that also had the capability of deflecting minor obstacles on the track.

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Together, improvements in fencing, mobile communications, the rules and rolling stock

design since 1984 explain why the risk from post-animal strike derailment remains low.

Animal strike incidents accounts for an estimated 0.06 FWI/year, which represents 0.7% of all train accident risk (7.8 FWI/year). Around 60% of the risk from animal strikes is associated with the risk from derailment.

The risk is generally low because on-board injuries are rare (although the potential for harm remains when a train derails).

The average FWI level for the period between 2003 and 2014 is 0.03. Most of the harm from animal strikes takes the form of shock/trauma to the train driver. Drivers can also suffer minor injuries when the impact between train and animal breaks the windscreen.

There is also the potential for ill health exposure to employees dealing with the clean-up of cattle strikes. The RSSB Workforce Health & Wellbeing project is under way to help members understand and tackle such issues more effectively.

The total reported number of animal on the line incidents have fallen by 42% since 2003/04. However reported cases of animals being struck by trains have tripled over the same period. (When normalised by train kilometres, this is reduced to a doubling of the rate.)

Animal type

Deer

The report count for deer on the line is low compared to other animal types. However, the proportion of such cases leading to a strike is high (though the derailment consequences are considered to be lower than with cattle, horses and donkeys).9

Although there has been no clear trend in the number of reported cases of deer on the line, there has been a significant rise in the number of cases of deer being struck by trains since 2003/04.

Sheep

Reports of sheep on the line have fallen by 68%. This accounts for most of the overall reduction in ‘on the line’ incidents seen since 2003/04. However, while a large number of sheep are still reported to have accessed the line, fewer than 1% are struck by trains.

Cattle and horses

Reports of cattle, horses or donkeys on the line have fallen by 32% since 2003/04. Of all cattle and horses reported to have accessed the line, 6.9% are struck by trains.

Other10

There has also been a 13% increase in the number of other animals struck by trains since 2003/04. Most are birds, the next highest category being dogs.

Fencing

9 See Railtrack Great Western’s Formal Inquiry into the derailment of 1A91, the 15:30 Penzance–Paddington HST service following an animal strike at 15:52 on 17 August 1999 at Carn Brea (p.15, section 3.6). 10 Animals in the ‘Other’ category include badgers, birds, dogs and foxes.

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The recurring causal theme throughout the analysis is damaged fencing. Sometimes vandalism is to blame, sometimes maintenance.

In at least one case, poor reporting of damage exacerbated the problem; in another, flooding weakened the fence posts. This makes climate change a possible cause in the future.

The quest for food is the main motivator for cattle using holes in fences. However, two reports in SMIS noted herds that had stampeded the boundary fence after being unnerved by criminal activity.

Crime was also thought to be behind at least one horse-related incident.

Deer tend to bound across the railway between areas of natural habitat and grazing.

Train type

Most animal strike incidents involve passenger trains. The increase in incidents is due to a rise in the number of deer incidents since 2006/07.

The number of freight trains involved in strike incidents is reportedly around one-tenth of the number of passenger trains.

Route

Over the period as a whole, London North Western experienced the greatest number of animal strike incidents, with Scotland taking second place.

There was a 190% rise in incidents on the Scotland route in 2009/10, compared to 2008/09. Another peak occurred on the same route in 2012/13, which was 79% up on 2011/12.

Most of the incidents involving deer occur in the Scotland and South East routes, although London North Western has seen an increase since 2007/08. Most trains operating these routes are units (push-pull services now operate primarily on Anglia and London North East).

Cost

On average, 130,000 delay minutes are caused each year by trains striking animals or animals on the line. According to Network Rail, the associated cost of animal on the line incidents was around £4.9 million in 2012/13. In addition, the costs of fencing, clean-up and hidden costs such as passenger claims all have to be considered.

Given that trains striking animals accounts for an estimated 0.06 FWI/year, using the current value of preventing a fatality (VPF) 11 of £1,748,000 (per RSSB, June 2013), it would be justifiable to spend £95,500 per year if the safety risk could be eliminated.

It might therefore be justifiable to spend around £5m per year to eliminate this risk.

Closing remarks

11 Whilst the RSSB figure is considered to be a more up-to-date estimate of the VPF, it is based on

provisional estimates of economic performance and is therefore subject to some uncertainty that you should be kept in mind when evaluating any options. Guidance on how to incorporate the VPF into industry decision making processes can be found in the Taking Safe Decisions document, which RSSB published on behalf of the industry in 2008 and is currently being updated. Copies are available on the Taking Safe Decisions webpage.

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Clearly, many of the risks posed by cattle (and, by implication, other large-boned animals)

were addressed after the Polmont accident of 1984. While such animals can still access the

line, the chance of a derailment has been minimised by the subsequent upgrade, and later

withdrawal, of most lighter passenger driving trailers, along with the general improvement in

train crashworthiness exemplified by Classes 220, 221 and 390.

Regarding older multiple units in the Class 14x and 15x series, the former’s front aprons and

the latter’s snowplough/obstacle deflectors may have strength, but lack any real energy

absorbing capability. Nevertheless, their lower speeds help explain why the derailment risk

remains very low. It may get lower still as more of these designs are withdrawn.

As a result of more recent accidents like Letterston Junction, Network Rail has put standards

in place to mitigate the different types of fence-related risks evident at different locations. The

latest standard for the Management of fencing and other boundary measures will use the

likelihood of unauthorised access, the consequences of unauthorised access, adjacent land

use and the condition of existing boundary measures to determine the initial level of fencing

required and the subsequent level of inspection, repair or replacement needed.

Furthermore, animal incursions are a standing item at Network Rail’s regular boundary risk

management liaison meetings, and will also be covered by an ‘objects on the line’ deep dive

review, which is due to start in July and end in September 2014.

RSSB’s analysis shows that the cattle question has largely been replaced by a deer one. At

two million, the deer population is reportedly higher now than at any time in the last 1000

years. The reasons for this include milder winters, the planting of winter crops, increased

woodland cover and greater connectivity between green spaces in urban areas. Despite the

ability of these animals to jump fences of varying heights in order to access woodland

habitats and so on, the derailment risk is considered to be less than with a cow or horse.

According to the British Deer Society12, there are a number of diverse deterrents – ranging

from the bizarre and erratic (like the use of creosote and moth balls as barrier repellents) to

the bizarre and rather more effective (like spreading a concentrated extract of lion dung

along the perimeter).

However, as these solutions are ephemeral, the best way to deter deer remains ‘properly

erected and maintained deer fences’, although the recommended heights do depend on the

specific subspecies involved. A different approach to risk assessment is therefore advisable,

as these problems can be distinctly localised. RSSB’s work on geo-referenced risk modelling

(T972) may make this possible in the future. Based on the Safety Risk Model (SRM), this will

use the Wessex route as a pilot to demonstrate how comparisons could be drawn between

different locations in order to build up a clearer picture of how risk varies around the system.

Obviously, this will help the industry to focus resource where it is most needed. Network Rail

is already considering mapping the locations where wild deer access the line. Clearly these

two concepts fit together and may – in time – facilitate more targeted, risk-based fencing

programmes.

12 http://www.bds.org.uk/deer_deterrents.html

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It may also be that electrification – coming soon to the Great Western Main Line (inter alia) –

may see the erection of larger, eight-foot, fences, much as it did on the West Coast. This

may in turn see the risk fall yet further.

In summary, the industry can have a degree of confidence that risk from animal incursion has

been reduced by industry improvements in fence management, cab-to-shore

communications, the rules for reporting incidents and the robustness of trains to collision. But

while Network Rail will continue to monitor the situation, it is noted that the occasional

incident can still cause harm, and can impact on the commercial aspect of the railway, in

terms of delays, rolling stock cleaning and line clearance.

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8 Lessons learned in 2013/14 – passengers

8.1 Statistical overview

There were no train accident fatalities to passengers during 2013/14, but four passengers

were fatally injured in separate incidents in stations. In three cases, intoxication was

recorded as a potential contributory factor:

Two people were struck by trains, having fallen from the platform to the track;

One person died after falling backwards on to the line;

One person died from a heart attack, having been struck by a train.

The average level of harm to passengers over the last ten years has been 42.3 FWI per

year, of which 6.6 FWI relates to fatalities. As SMIS data does not contain complete

information on passenger assault, it is likely that the level of harm to passengers is

somewhat higher than this. The modelled risk from assault, as estimated by the SRM is 9.6

FWI, and is based on data obtained from BTP.

Note that research project T992: Safer stairs and escalators in public places has been

published. It was managed by the Construction Industry Research and Information

Association (CIRIA) and co-funded by RSSB and London Underground, among other

partners.

Passenger safety at a glance

Passenger risk in context (SRMv8) Trend in passenger harm

For more statistical analysis on passenger risk, see Chapter 5 of the ASPR.

Topics covered in this section:

The platform-train interface (PTI)

8.2 Platform-train interface

Over the past ten years, there has been an average of 5.4 FWI per year occurring to

passengers while boarding or alighting from trains.

41%(58.4 FWI per year)

Workforce

Public

45.2

42.3

43.4

38.6

38.4

38.8 42.9

42.6 47.4

43.1

0

10

20

30

40

50

60

70

80

20

04

/05

20

05/0

6

20

06/0

7

20

07/0

8

20

08/0

9

20

09/1

0

20

10/1

1

20

11/1

2

20

12/1

3

20

13

/14

FW

I

Weighted injuries

Fatalities

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RED 28

RED 28 – released November 2010 – covered the risks at the platform-train interface.

See Opsweb for details.

Over the same period, other accidents at the PTI (those not occurring during boarding or

alighting) have accounted for an average of 4.5 FWI per year, which is around 11% of the

total average harm to passengers over this period. However, they have accounted for an

average of 3.1 fatalities per year, which is nearly 50% of the average number of passenger

fatalities seen over the last decade.

There are many factors which affect the occurrence of accidents at the PTI. These factors

overlap, making up a complex list of criteria that contribute to the accident rate. The factors

include the age and gender of the passenger, whether or not they are intoxicated, and their

familiarity with rail travel.13 The accident rate varies throughout the year, with changes to the

passenger demographic (and the weather), and also changes according to the time of day or

week that the journey is taking place.

RAIB published one mainline PTI-related report in the year, covering the incident in which a

passenger fell between a train and the platform at London Charing Cross.

8.2.1 Fall between train and platform at London Charing Cross, 24 November 2012 (pub. 07/13)

At 22:26 on 24 November 2012, a member of the public fell between a train and the edge of

Platform 3 at London Charing Cross. The train began to move a few seconds after she fell;

she came into contact with the wheels and suffered life-changing injuries. The train stopped

after moving about 43 metres.

Causes

RAIB found that the person fell against the side of the

train and into the gap just before it started to move,

adding that the gap between the platform edge and the

train was large enough for the person to fall through.

The person’s serious injuries resulted from there being

no means for the customer service agent to stop the

train after the person fell and before it struck her.

The train had been dispatched by a member of staff on

the platform, who operated an indicator which told the

train driver when it was safe to start. The person

approached the train after this indicator had been

operated, and the dispatcher had no means of alerting

the driver to what had happened. The train was stopped

by a passenger on board, who operated the emergency

communication handle. The person who was injured fell into the gap between the platform

and the train at a point between sets of train doors.

RAIB made no recommendations, but provided the following learning point:

13 A commuter who is a more experienced rail user may be able to deal with hazards unique to rail travel better than a tourist who has little experience.

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RED 37

RED 37 – released October 2013 – also covers the risks at the platform-train interface.

See Opsweb for details.

The investigation into Charing Cross has highlighted the risk associated with particular aspects of the train dispatch process, and RAIB believes that the following points should be addressed by the industry in its response to the James Street recommendations:

the possibility of providing a warning to people on the platform that a train is about to move;

a review of the standards relating to the clearance between trains and platforms;

the practicability of adding gap fillers at platforms used only by trains slowly;

the possibility of providing means for platform staff to remove the RA indication after it has been given, possibly also causing the signal at the end of the platform to revert to red, or giving some other indication of an emergency to the train driver; and

the potential for using enhanced radio systems (such as GSM-R) to provide a means for platform staff to send an ‘emergency stop’ message to drivers.

RAIB says it will be writing to the ORR ‘to draw its attention to these learning points as the

ORR is already monitoring the railway industry’s response to the recommendations made by

the RAIB in its James Street investigation’ (which featured in the 2012/13 LOEAR).

A research project to evaluate platform gap fillers is also in development.

8.2.2 Ongoing investigations

At the end of the year, there were also two ongoing RAIB investigations covering the PTI.

‘Trap and drag’

The first involves a passenger being trapped in train doors and dragged a short distance at

Newcastle Central. In common with a number of recent RAIB reports, this highlighted the

‘trap and drag’ phenomenon, which – like fall between train and platform incidents – can also

reveal flaws in the dispatch process (or execution) and the post-incident problem of stopping

moving trains.

In this case, which occurred on 5 June 2013, a passenger tried to board a train at Newcastle

Central as the doors were closing. She put her hand between the leaves expecting them to

re-open, but they closed around her wrist. The train then started to move, forcing her to jog

alongside.

The conductor could not see the trapped passenger due to the curvature of the platform.

Those on board saw what had happened and pulled the emergency door release. The

conductor then applied the emergency brake.

There is a parallel here with metro train operation – doors on much of the older London

Underground stock will re-open if a passenger puts an arm between the leaves. This is also

true of the units used on the Tyne & Wear Metro. On 12 April 2012, a passenger put her arm

in the closing doors of a train at Jarrow just before departure. Instead of re-opening as

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Learning points:

The RAIB reports and investigations discussed in this report raise the following issues:

The importance of fully checking train doors before trains depart;

The need for drivers to stop trains immediately if the passenger alarm is operated when any part of the train is within a station;

The need for the passenger alarm to be fully functioning;

The possibility of providing a warning to people on the platform that a train is about to move; and

The possibility of providing means for platform staff to remove the RA indication after it has been given.

expected, a malfunction meant they trapped her, forcing her to run alongside as the train

pulled out. A passenger on board activated the emergency door release, allowing the woman

to free herself.

RAIB investigated a similar event at King’s Cross on 10 October 2011. A passenger’s hand

became trapped when she tried to board a train as the doors were closing. The train started

to move before her fingers were released and she was dragged along the platform for around

20 metres. A member of platform staff had not fully checked the train doors before giving the

‘right away’. However, when the passenger alarm was operated, the train did not stop

immediately because the driver decided to continue to the next station. This decision had no

effect on the incident, but was contrary to the Rule Book and, in slightly different

circumstances, could have made it worse.

Wheeled transport rolling off platforms

RAIB is also investigating two similar incidents involving wheeled transport rolling off a

station platform and onto the track. In the first (Southend Central, 28 August 2013), the

elderly occupant of a wheelchair suffered a broken hip as a result of the fall. In the second

(Whyteleafe, 27 September 2013), a young child in a pushchair sustained minor injuries. No

trains were present in either case.

Historically, guidance on station design has indicated the desirability of gradients on

platforms falling away from the track. RAIB’s investigation will examine the circumstances

under which both of these platforms had gradients sloping towards the track, and the extent

to which the same situation occurs elsewhere on the railway network. It will also review the

extent to which this hazard is recognised by the railway industry and the steps taken to

manage the risk.

What’s being done?

In light of the fall between train and platform incident at Brentwood in January 2011 (also

featured in the 2012/13 LOEAR), RSSB amended Rail Industry Standard RIS-3703-TOM

(Monitoring the train during train departure) in March 2013 to emphasise that the train

dispatch task should include monitoring the door close process, and ‘should be designed to

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mitigate the risk of staff involved in train dispatch failing to observe a person falling between

the platform and the train or of observing potentially dangerous occurrences taking place.’

In June 2013, the Rule Book was also changed to require guards to stay at the door controls

until the train has completely left the station. This will allow the guard to respond to visual or

audible alarm signals from the platform (from dispatch staff or members of the public).

Dispatch staff must also position themselves on the platform so that they can see the whole

length of the train.

At the September 2013 meeting of the RSSB Board, a proposal for the development of a PTI

strategy for the GB mainline railway was approved. The Board also endorsed the creation of

a cross-industry PTI strategy group to support its production.

The core aim of the PTI strategy is to reduce safety risk and optimise operational

performance and availability of access in a manner that promotes the long-term best

interests of the mainline railway system. The strategy aims to identify both short and long

term deliverables for the mainline railway system as a whole for:

New railway developments/major renewals, and

Existing stations and rolling stock.

The strategy recognises the importance of undertaking detailed data analysis and research

in order to improve our understanding of factors affecting safety risk and operational

performance at the PTI. It has also been recognised that a number of theories identifying

causal factors to risk at the PTI exist across industry. To understand these and build

confidence in the causal factors, the following have been achieved:

Hypotheses to identify contributory factors affecting PTI risk have been developed;

Trials at a small number of stations to support the development of the hypotheses and test the workstream outputs have begun;

Good practice from around the industry is being collected with a view producing a new guidance document;

RSSB’s Special Topic Report on risk at the platform-train interface has been updated. The same data that formed the basis of this report was subject to a SMIS narrative coding exercise, which – along with a passenger behaviours workshop – recommend that the strategy focus upon the following behaviours:

Physical mistake (eg misjudges step, loses balance and illness or collapse leading to physical mistake)

Rushing behaviours

Lack of awareness

Too near the edge

Multiple trips on/off train for luggage

A series of workshops to identify contributing factors to PTI risk have been undertaken.

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A scoping exercise is also under way with a view to developing a media campaign. The latest

idea is to use social media to ‘sell’ safe behaviour and improve awareness amongst the

public of both risk and its mitigations.

A roadshow industry briefing will take place between July and September 2014.This will be a

key opportunity to gain industry buy-in and comment upon the first high-level outline of the

strategy. The presentations will be delivered by members of the strategy group and will

update industry on the key activities and outputs to date.

Research and development

‘T’ no. Title Link

T426 Minimisation of accidents at the platform-train interface – This research investigated PTI accidents, exploring their primary causes and the extent to which they can be reduced in number and severity. It examined public (and staff) behaviours and made recommendations on how minor changes to procedures or designs could make cost-effective improvements.

CLICK

T743 A review of passenger train dispatch from stations – This project reviewed passenger train dispatch arrangements in the light of current operations, taking risk and human factors principles into account.

CLICK

T866 Investigation of platform edge positions on the GB network – This project built on previous RSSB and Department for Transport research to improve the platform/train interface on the existing network, for the benefit of passenger accessibility and compliant stepping distances.

CLICK

T1029 Train dispatch tool. This project will provide a train dispatch risk tool that will be adopted by passenger train operators and widely utilised. Work is underway with Network Rail to establish whether completed risk assessments can be fed into a national database to establish an overview of total dispatch risk.

T1037 Train passenger footsteps investigation to support research into the reduction in passenger stepping distances and gauging constraints. This project examines the range of passenger footstep positions for vehicles in GB in order to inform options for how to best improve stepping distances in terms of infrastructure works, vehicle fleet deployment/cascade/modification and new vehicle design.

T1063 Platform recess. An investigation into whether the minimum recess of 300 mm for new or altered platforms is suitable for people to move into and be clear of a train.

RSSB’s station safety booklet covers slips, trips and falls, PTI risk and mitigation actions, and

related research into issues such as crowd management, tactile edges, wayfinding and

signs, and how to deal with winter conditions. A new edition is in preparation.

The current edition is available from RSSB, or can be downloaded here: LINK

For a ‘snapshot view’ of how passenger risk is being tackled, see Chapter 5 of the latest

ASPR.

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9 Lessons learnt in 2013/14 – workforce

9.1 Statistical overview

There were no workforce fatalities in train accidents during 2013/14, although there were

three workforce fatalities from other causes: two infrastructure workers died as a result of a

road traffic accident while on duty, while another was struck by a train and fatally injured.

When normalised by workforce hours, the rate of harm to the workforce increased by 8% in

2013/14, compared with 2012/13.

Slips, trips, and falls pose the greatest risk to the workforce as a whole. Around 26% of the

total FWI risk is from this source, although the contribution to the fatality risk is relatively low,

at around 1%.

The greatest source of fatality risk is being struck by a train, which accounts for 7% of the

overall workforce risk profile, but 41% of the fatality risk profile. Injuries from this cause have

a high likelihood of being fatal.

The greatest causes of workforce shock or trauma are assault and abuse, and witnessing

suicide and trespass fatalities.

Workforce safety at a glance

Workforce risk in context (SRMv8) Trend in workforce harm

For more statistical analysis on workforce risk, see Chapter 6 of the ASPR.

Topics covered in this section:

Road vehicle driving

Track working

9.2 Road vehicle driving

Many GB rail companies employ large road vehicle fleets to support their operations –

including incident response. Studies have shown that fatigue and accidents are subject to a

wide variety of factors, like irregular working hours, shiftwork, and so on.

Passengers

18%(26.0 FWI per year)

Public

36.8

31.4

25.3 26.2 26.3 25.223.3 24.4

22.825.2

0

5

10

15

20

25

30

35

40

45

20

04

/05

20

05

/06

2006/0

7

20

07

/08

20

08

/09

20

09

/10

20

10

/11

2011/1

2

20

12

/13

20

13

/14

FW

I

Weighted injuries

Fatalities

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The rail employee road vehicle-related deaths in 2011/12 and 2012/13 were joined by two

more on 19 June 2013, when two contracted Network Rail employees were fatally injured in

a car accident whilst on duty. Both had been welding at Langley Junction; on their way back

to the depot, their car is reported to have left the main carriageway and struck the rear of a

parked lorry near Claypole.

What’s being done?

As reported in Right Track 5, the rail industry is intent on tackling the

problem of road vehicle safety more effectively. Experience and

intelligence – including a recent study of CIRAS reports – is

revealing staff concern about the issue, especially where road

driving risk is made worse by journey times and fatigue.

In January 2012, the ORR published Managing rail staff fatigue, a

new guidance for employers, which covers all rail worker types and

includes a useful checklist. RSSB has also published a fatigue

management good practice guide to help industry stakeholders

comply with their obligations in this area.14

An industry steering group, including Network Rail, Balfour Beatty,

the ORR and the Health and Safety Executive, also commissioned

RSSB to undertake research to get a better understanding of the

subject. The project (T997 Managing occupational road risk

associated with road vehicle driver fatigue) has led to the

publication of rail industry-specific guidance documents to help staff

and managers identify the risk of fatigue when driving, how to

recognise the warning signs and cope with this issue. The

documents have been distributed to rail companies, along with

reminder sheets for staff to keep in the car and awareness-raising

posters to put up in canteens, foyers and mess rooms.

Managers will also be encouraged to ensure that the potential for road vehicle driver fatigue

is incorporated into job design, rostering, work risk assessments, and travel planning.

RED 35, issued in January 2013, used its usual format of a dramatic reconstruction to focus

the minds of people at briefings to the issues involved. The reality is that, although often a

‘grey area’, both company and individual have responsibilities to prevent such accidents.

By helping drivers and their managers identify risks and implement mitigations that are

practical and feasible in the rail environment, this project will help reduce fatigue-related road

vehicle accidents, the harm that arises from them, and their associated costs.

14 Namely, the Railways and Other Guided Transport Systems (Safety) Regulations 2006 (as

amended) (ROGS) – ‘Regulation 25 – Fatigue’.

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Learning points:

Do you know that RSSB has produced materials to support you in the fight against road vehicle driving risk?

More information on fatigue – and how to fight it – may be found in RSSB’s leaflet Fatigue

and Shiftwork and on www.opsweb.co.uk.

For a ‘snapshot view’ of how workforce risk is being tackled, see Chapter 12.

9.3 Track working

A number of RAIB reports published during 2013/14 have raised issues for those managing

and working on infrastructure projects. Two of these reports involve incidents with yellow

plant: the incident at Blatchbridge Junction on 19 March 2012 is a maintenance issue,

unheeded bolt fatigue causing a cab to detach in transit, damaging the cab itself and a foot

crossing; however, the other ‘yellow plant’ incident – the collision between a stoneblower and

a stationary ballast regulator at Arley on 10 August 2012 – is more operational in nature.

Overspeeding, long worksites, distraction

Though the stoneblower was being driven too fast due to possible (work-related) mobile

phone distraction, RAIB has determined the underlying cause to be the current tendency for

long worksites, which may encourage faster driving and therefore increase the risk from

collision.

Although not a factor in this accident, RAIB also observed that, for driving at night, the 40

mph maximum speed permitted in engineering worksites is not compatible with the braking

and headlight capabilities of the type of machine involved at Arley.

The Arley report observes a number of non-compliances with railway industry rules and

company procedures during the management of engineering work. Two reports published in

this reporting period highlight similar issues around planning safe systems of work (SSoW).

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The incident in which a signalling technician was struck by a train in Poole on 2 July 2013 highlighted the need for staff to be vigilant at all times when walking or working close to the line. It also highlighted the importance of using authorised access points to get on or off the railway (thus minimising the distance people need to walk alongside the line). Similarly, drivers should sound the train’s horn as it nears each group or individual, unless it is clear that all those on or near the line are aware of the approach. Infrastructure managers should note the importance of controlling vegetation close to the track which may obstruct the safe walking route along the cess.

Mobile phone distraction may also have been a factor in the incident where a lookout was struck by a train at West Drayton on 22 March 2013. The lookout had not anticipated undertaking safety critical duties that day and was transferred, with little warning, from an environment he perceived to be less hazardous in the yard. He said that, while in the yard, he had been using his phone to try and resolve some personal issues. He continued to think about these when deployed as a lookout. His phone was found on the trackside immediately after the accident in a position indicating it was probably in his hand when he was struck by the train. Telephone records show that the mobile phone sent and received a small amount of data during the time the lookout was on the track. Although it is possible that the lookout checked his mobile phone while on track, no other track workers recalled seeing him use his phone and the telephone records indicate little or no interaction with the device. While mobile phone use is likely to act as a distraction to users, RAIB nevertheless concluded that there was no definitive evidence that it was a significant factor in the incident.

SSoW – planning, knowledge of location, lack of experience, workload, safety

monitoring data

On 16 July 2012, a near miss occurred between a train and two track workers just north of

Roydon. At the time of the incident, the workers were working on a line open to traffic. They

were being protected by a system of work which relied on a lookout to warn of approaching

trains. If established correctly, this should have allowed them to reach a position of safety at

least 10 seconds before a train arrived. However, the lookout was unable to give the track

workers sufficiently early warning, because the controller of site safety (COSS) had

implemented a SSoW which was inappropriate,

given the nature of the task and the location in

which it was being undertaken.

The system of work implemented by the COSS

had been issued by a planner, who had selected

it as an appropriate system based on his

knowledge of the location and his previous

experience of working on the track. It is possible

that the incident could have been avoided had

the planner sought approval for the system from

a more senior person before it was issued, as

required by Network Rail’s standards.

The inexperience of the COSS and the group in

implementing this type of system of work was an

underlying factor in the accident. The short time-

frame in which the work was planned and the

experience of the planner were also possible underlying factors.

As a result of the investigation, RAIB identified two key learning points concerning the need

to keep the late planning of work to a minimum and for persons undertaking the duties of a

COSS to follow the requirements of Network Rail’s standards when issued with a system of

work on the same shift that a task is to be undertaken.

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The incident on 6 August 2012, in which an off-track inspector was struck by a train at

Bulwell was also caused in part by the adoption of a SSoW unsuitable for the location.

However, the off-track inspector did not realise that the system he was using was unsuitable,

probably because of the way it was implemented. He had also not realised it was unsuitable

when issued to him prior to the inspection; this was because the information provided to help

him check that it was appropriate did not effectively highlight why it was unsuitable.

This system of work was issued to the off-track inspector because the planner who had

prepared it was unfamiliar with the location. Information provided to support her decisions

about which type of system to use either did not effectively highlight its unsuitability or was

found by her to be impracticable to use given her workload.

In addition, it had become normal practice within the off-track section to plan and implement

the least protective type of system of work for undertaking vegetation inspections. This was,

in part, because the section only had a limited range of systems to choose from, but probably

also because there was an informal agreement within the section to adopt this practice,

which contravened the requirements of Network Rail’s standards. Senior managers were

unaware that this had occurred as they were provided with inaccurate safety monitoring data.

The increased workload of planners within off-track sections was also identified as a factor in

the accident.

__________________________________________________________________________

The fatality at Saxilby on 4 December 2012 was a slightly different case, in that there was a

total absence of a SSoW.

9.3.1 Track worker fatality at Saxilby, 4 December 2012 (pub. 08/12)

The incident occurred at 13:50, when a train travelling from Scunthorpe to Lincoln struck and

fatally injured a COSS working on one of the two lines at this location closed to rail traffic, but

standing close to the adjacent line, which was still open.

Causes

RAIB found that, being involved in the work, the COSS became distracted and stepped back

into the path of the train as it passed the site of work. The COSS had also failed to

implement a safe system of work for the task in hand. None of the other track workers on site

challenged it. They also failed to challenge the COSS for working within an unsafe area.

There were a number of factors which may have influenced the COSS in not requesting the

Protection Controller to seek a blockage of both lines:

His previous experience (before and on the day of the accident) was that it was difficult to obtain a line blockage of one line at this location and that there would be even less chance of getting a double line blockage;

He may have wanted to complete the task as soon as possible and the cold weather may have acted as an additional incentive;

The cold weather may also have affected the clarity of his decision-making processes;

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His familiarity with the location and the long sighting distance that was available for trains approaching on the Up line may have convinced him that he could provide adequate protection to anyone working in the six-foot.

RAIB also found that no effective action had been taken in response to the involvement of

the COSS in two other safety incidents in the two months preceding the accident. Moreover,

the COSS had not been subject to an effective formal performance review by the agency

(SkyBlue) that had hired him for COSS duties for the work taking place on 4 December 2012

and on other occasions. Deficiencies and omissions within SkyBlue’s management systems

had not been identified by its parent company (Carillion).

RAIB observed that the processes employed by the railway industry during its own

investigation into the accident at Saxilby may have taken insufficient account of the trauma

that some of the witnesses were suffering as a result of their proximity to the accident.

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What was done?

Carillion Construction Limited (encompassing Sky Blue) has introduced a requirement for a

manager to review all completed point of work risk assessment forms. The review is intended

to ensure supervisors understand their responsibility to complete the forms and to brief them

to all parties on site. A training programme is being implemented for all supervisors, which

explains the point of work risk assessment process.

Amey Colas has introduced a new procedure to specify how proposed restrictions on the

certification of employees and agency workers arising from investigations into incidents and

accidents should be dealt with.

Carillion Construction Limited has reported that it has:

Established a Competency, Compliance & Rail Training (CCRT) unit to control, monitor and manage compliance with its own procedures and rail industry standards. All requests for temporary suspensions of certification will be made to the CCRT. A programme has been established to ensure all SkyBlue workers are trained and mentored.

Re-briefed SkyBlue rail managers on their responsibilities to manage and develop agency workers to meet the required level.

Employed staff to undertake on-site safety critical observational assessments, mentoring and developing agency workers and support the implementation of safety training and initiatives in conjunction with Carillion’s customers.

Enhanced its incident database to provide an increased level of information relating to rail accidents and incidents involving external contractors.

Nominated a senior management team member as the responsible lead in the event of an incident, responsible for communications with the parties involved and deciding on the course of action to be taken.

Ensured that if an agency worker is involved in a safety critical incident, the worker’s certification will be temporarily limited to track worker level until the outcome of any investigations is known.

Stipulated that a designated manager will undertake a formal review of any findings from incident investigations to record appropriate actions to be taken and by whom.

Network Rail has:

Developed a system to enable all staff (including those who book onto the railway through a site access control point) to have their certification checked prior to working on or near the line;

Introduced the requirement for contractors and agencies to regularly monitor the performance, attitudes and behaviour of agency staff in order to ensure deficiencies are identified and addressed; and

Issued guidance to all contractors and agencies re applying the process for temporary suspension of the individual’s certification within the Sentinel system.

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Amey Colas has:

Re-briefed its investigation process to all safety managers.

Changed its incident logging and tracking database to ensure a nominated safety manager is appointed for an investigation.

Other initiatives

Network Rail has undertaken to achieve zero fatalities and zero life-changing accidents to

infrastructure workers by the end of CP5. This should also mean fewer incidents caused by

poor communications, poor planning, low competence and a lack of local knowledge.

One of the main workstreams to achieve this involves the introduction of a new safety-critical

role – the Safe Work Leader (SWL) – which will (inter alia) limit the role of COSS to Network

Rail and senior contractor staff only. This will give greater clarity on who is in charge, while

engendering improvements in planning and the management of task and operational risk.

Key issues raised by recent RAIB activity:

Overspeeding

Worksite length

Distraction while driving yellow plant

SSoW – planning, knowledge of location, lack of experience, workload, verity of safety

monitoring data

SSoW – absence of, failure to challenge absence of

Competence of agency staff

Compliance with rules and standards

Lookout sighting (vegetation)

Train noise (lack of)

Unfamiliarity with area

Use of authorised access points

Weather conditions and their effect on decision making

The need to remain focused while working on or near the line.

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10 Lessons learnt in 2013/14 – members of the public

10.1 Statistical overview

Excluding suicides and suspected suicides, there were 29 fatalities to members of the public

during 2013/14. When non-fatal injuries are taken into account, the total level of public harm

was 33.8 FWI, compared with a total of 46.7 FWI (42 fatalities) recorded last year.

Of the 29 fatalities, 21 occurred to trespassers and eight occurred at level crossings. In

2012/13, there were 32 trespass fatalities, nine level crossing fatalities, and one public

fatality not involving trespass or level crossings.

Trespass accounts for 76% of risk to members of the public. Accidents at level crossings

account for a further 11%. Of this, about two-thirds occurs to pedestrians struck by trains.

Most of the rest occurs to road vehicle occupants involved in collisions with trains. The small

remainder arises from slips, trips or falls, being hit by level crossing equipment, or being

involved in a road traffic accident at a level crossing.

Public safety at a glance (excluding suicides and suspected suicides)

Public risk in context (SRMv8) Trends in public harm

For more statistical analysis on public risk, see Chapter 7 of the ASPR.

Topics covered in this section:

Level crossings

10.2 Level crossings

Between 2004/05 and 2013/14, the average level of harm to members of the public at level

crossings was 9.2 FWI per year, and the average number of fatalities was 8.5.

At eight, the number of public fatalities at level crossings recorded in 2013/14 is close to the

ten-year average of 8.5, and one fewer than 2012/13. Six of the fatalities were pedestrians.

Passengers

Workforce

41%(59.0 FWIper year)

63.7

47

.5

61

.4

60

.2 65

.0

64

.9

68

.2

41

.1

63

.5

53

.9

0

20

40

60

80

100

20

03

/04

20

04

/05

20

05

/06

20

06

/07

20

07

/08

20

08

/09

20

09

/10

20

10

/11

20

11

/12

20

12

/13

FW

I

Weighted injuries

Fatalities

47

.5

61

.5

61

.2 66

.0

64

.9

64

.3

37

.1

51

.5

46

.7

33

.80

20

40

60

80

100

20

04/0

5

20

05/0

6

20

06/0

7

20

07/0

8

20

08/0

9

20

09/1

0

20

10/1

1

20

11/1

2

20

12/1

3

20

13/1

4

FW

I

Weighted injuries

Fatalities

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At around 07:38 on 22 March 2012, a motorist used the telephone at Lindridge Farm UWC to ask the signaller at the East Midlands Control Centre for authorisation to cross the railway. The signaller checked the indications on workstation, observed that a train had already passed over the crossing, and gave permission to cross. The motorist opened the near gate, crossed the railway line on foot, and while opening the far gate saw a train approaching. RAIB found that the signaller believed the train had already passed the crossing when he gave the motorist permission to cross because his workstation view showed the interface in the wrong place. This error had been present on the workstation view from the time it was commissioned as part of a project to transfer control of the railway from Leicester signal box to the East Midlands Control Centre. This project had redrawn a signalling plan for the Leicester area and introduced an error; a track circuit was incorrectly named. This was not noticed and was copied into a scheme plan, which was subsequently used to check the design of the signaller’s workstation views. During these design checks, the crossing was moved to the wrong track section on the view, so that it corresponded with the error on the scheme plan. The error was not identified during testing so the signaller’s workstation was commissioned with the crossing shown in the wrong place.

The other two fatalities where occupants of the same road vehicle, which was involved in a

collision with a train.

Most accidents at level crossings are caused by user behaviour – whether by error or

deliberate violation. However, a small proportion of the risk is due to workforce error or

equipment failure.

10.2.1 Fatal collision at Beech Hill level crossing, 4 December 2012 (pub. 09/13)

At 12:31, a passenger train struck a car at

Beech Hill level crossing, near Finningley.

One of the occupants of the car, a young

child, was seriously injured in the collision

and later died in hospital.

The crossing was fitted with a data logger

which showed that the crossing was

operating normally at the time of the accident,

with the barriers down as the car approached.

The car driver stated that she did not see that

the wig-wags were flashing as she

approached and only noticed the lights and

barriers when she was very close to the

crossing. The weather was sunny at the time

of the collision but there had been rain

showers earlier and the road surface was

wet, leading to glare from the low winter sun.

Causes

RAIB arranged for the wig-wags to be tested

in an optical laboratory. It was found that they

were fitted with 36 W lamps and an obsolete

design of red lens unit. Their light output was

measured to be well below the specification

for lights of this type. Network Rail had no

plans in place to replace the light units with

brighter ones and had no process to identify

that such replacement was necessary.

RAIB also listed the following causal factors:

The visibility of the wig-wags and barriers was poor, because of the following:

The environmental conditions,

The light output from the red wig-wag light units was lower than specified and was hard to see against the bright sunlight,

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The light output of the lamps was lower than specified and the red lenses fitted to the wig-wags were of an obsolete design that did not meet their specification,

The level crossing barrier was not conspicuous against the background when viewed from the north side of the crossing

Network Rail did not have a process for checking that existing wig-wag lamps and lenses met their specification.

Network Rail’s level crossing management process did not adequately recognise and deal with the effect of sunlight on the visibility of crossing equipment; and

Network Rail had no ongoing plan to replace 36 W wig-wag units.

What was done?

Network Rail replaced the 36 W wig-wag units at Beech Hill with LED units on 16/17

December 2012. It also issued guidance to its signalling maintenance staff and level crossing

inspector maintainers on the risk from wig-wag signals being affected by sunlight. The notice

described how the sun could affect a road user’s ability to see the red lights when shining

from behind the wig-wags or from behind the observer. The remedial action suggested was

to fit longer hoods to the lamp units. However, RAIB notes that this would only be an

effective remedy in situations where the sun is shining from behind the observer.

RAIB also recommended:

Determining which level crossings are fitted with 36 W wig-wag units and draw up a time bound plan so that their replacement with LED units is done as soon as possible;

Putting in place a method of identifying locations where there is a significant risk from sunlight impairing the visibility of level crossing wig-wags and barriers;

Developing and installing a new type of wig-wag with higher luminous intensity than the existing LED units for use at crossings where high background luminance and sunlight glare is a particular problem; and

Enhancing the inspection and maintenance process for wig-wag lamps to provide assurance that they continue to meet their specified performance standard.

10.2.2 Fatal collision at Motts Lane level crossing, 24 January 2013 (pub. 01/14)

At 17:37 – during darkness – on 24 January 2013, a cyclist was struck and fatally injured at

Motts Lane level crossing by a passenger train travelling close to 100 mph. The crossing’s

warning lights were showing red, and the audible warning was sounding. The cyclist was

unaware that the train was so close, probably because it was difficult to pick out the train’s

headlight amongst the lights of Witham station, about 700 metres away.

RAIB says that it is not possible to say why he rode into the path of the train against the red

lights, although it may have been because he was used to seeing the lights at red for long

periods before trains arrived at the crossing, and decided that it was safe to cross.

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Causes

The lights showed red for long periods because there were deficiencies in the design of the

area’s railway signalling system, which was not being used as designed. The cyclist may

also have misjudged the train’s speed and position.

RAIB added that a causal factor was that Motts Lane crossing had not been replaced by a

bridge, despite previous plans to build one. It also observed that Motts Lane crossing is

heavily used, but Network Rail’s figures did not accurately reflect this.

What was done?

The day after the accident, Network Rail instructed the signallers at Liverpool Street IECC to

use the appropriate stopping or non-stopping signalling setting for all trains passing through

Witham. Although this will not fully resolve the extended warning time issue, it will improved

the situation until a bridge is provided.

Network Rail has appointed staff with suitable qualifications to its Liability Negotiation team,

and has changed its internal guidance on level crossing closure processes to address the

problems that were encountered with the initial application to extinguish the bridleway rights

at Motts Lane.

Network Rail plans to close Motts Lane crossing and replace it with a bridleway bridge.

RAIB also recommended:

Reviewing all automatic level crossings to identify locations where complex track and signalling layouts, nearby stations and/or railway operations may lead to the red road/pedestrian lights showing for an excessively long time;

Determining, in the light of the risk that arose from the indiscriminate use of the non-stopping setting at Liverpool Street IECC, whether there are any other locations where local instructions/practices may be at risk of introducing unnecessarily long waiting times at automatic crossings, and taking appropriate action to correct the situation;

Review its processes for designing and implementing Automatic Route Setting where it interacts with level crossing controls, and amending or enhancing them as necessary to produce assurance that the design will result in the crossing operating in accordance with relevant standards and guidance;

Establishing appropriate maximum time(s) for red lights to be designed to be shown at MSL crossings, and acceptable levels of variability for this time, and stopping patterns), in view of the risk that users may become intolerant of extended waiting times.

10.2.3 Fatal collision at Athelney AHB, near Taunton, 21 March 2013 (pub.02/14)

At around 06:23 on Thursday 21 March 2013, a car drove around the barriers of Athelney

AHB crossing, near Taunton. This took the car into the path of a train that was approaching

at high speed. The motorist was killed in the resulting collision.

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Causes

The motorist drove around the barriers without waiting for a train to pass and the barriers to

re-open. The level crossing was closed to road traffic for longer than normal before the

arrival of the train, because of earlier engineering work that had affected its automatic

operation. The motorist may have believed that the crossing had failed with the barriers in

the closed position, or that the approaching train had been delayed. He did not contact the

signaller by telephone before he drove around the barriers

Although not causal to the accident on 21 March 2013, RAIB observes that:

The road markings are not consistent with Network Rail’s ground plan for Athelney level crossing or the ORR’s level crossing guidance.

The emergency call to the signaller, made by the driver of the train after the collision, was incorrectly routed by the GSM-R radio system.

There was no data logging facility at Athelney level crossing or Exeter signal box; this would have facilitated the investigation into the accident and could have provided operational benefits.

What was done?

Network Rail’s internal investigation into the accident has recommended that its Western

Route should consider modifying the strike-in treadles at affected crossings to prevent

crossing controls from becoming ‘out of synchronisation’. Western Route advised in June

2013 that it was in the process of fitting directional strike-in treadles to the eight AHBs within

its area that have independent treadle and track circuit operation.

Network Rail Telecoms also has reconfigured the GSM-R system so that emergency calls

from Athelney are routed to Exeter and Westbury signal boxes.

Network Rail’s Western Route has issued instructions to signallers at Exeter and Gloucester

signal boxes on how to reset crossing controls which have become ‘out of synchronisation’.

This requires the signaller not to clear routes over an AHB until:

A train has been occupying the approach track circuit for 30 seconds; or

The signaller has sent the ‘contact signaller’ message using the GSM-R system and the driver has responded; or

The signaller has received ‘train waiting at signal’ from the protecting signal.

Network Rail’s Western Route has clarified its policy such that all crossings with signalling

equipment controlling them should be equipped with event loggers. Where there is either no

logger or one that is not fully functioning, the Route has provided funding to do this.

RAIB also recommended (inter alia):

Introducing measures to reduce the risk from extended operating times of automatic crossings caused by operation of a strike-in treadle by a train travelling away from the level crossing;

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Reviewing past and current research into level crossing signage and emergency communication with signallers and consider means of improving the presentation of public emergency telephones for non-emergency use at automatic level crossings;

Modifying the location of the pedestrian stop lines at Athelney level crossing as required to make these conform to the current guidance published by the ORR.

10.2.4 Collision at Buttington Hall UWC, 16 July 2013 (pub.03/14)

At 11:44 on 16 July 2013, a collision occurred between a passenger train and a farm trailer at

Buttington Hall farm crossing near Welshpool on the line between Shrewsbury and

Machynlleth. The tractor driver and two other people nearby sustained minor injuries; two

passengers on the train taken to hospital, but were discharged later the same day.

The train was operated by Arriva Trains Wales and consisted of two 2-car units. It was

travelling at 75 mph at the time of the collision. There were 140 passengers and two crew

members on board. On the day of the accident, the farm crossing was being used by tractors

bringing in a harvest from fields on the opposite side of the line. The farmer had appointed a

contractor to do the work, and an attendant had been provided at the crossing to telephone

the signaller and operate the gates.

Causes

The accident occurred because the system of work in use at the crossing was inherently

unsafe, leading to ineffective control of road vehicle movements over the crossing and

frequent use of the crossing without the signaller being contacted. This system broke down.

There were also underlying management factors:

The harvest contractor did not implement an effective safe system of work at the crossing;

Network Rail’s process for risk assessment of these types of crossing did not adequately deal with periods of intensive use; and

Network Rail’s instructions to users of these crossings did not cover periods of intensive use.

The accident occurred due to a combination of the following causal factors:

The system of work in use at the crossing was inherently unsafe. This resulted in:

Ineffective control of road vehicle movements over the crossing; and

Use of the crossing without the signaller being contacted.

The system of work broke down.

The following underlying management factors were also identified:

The farmer did not establish an effective safe system of work at the crossing.

The output of a risk assessment using the ALCRM is based on an estimate of the road traffic, averaged over the whole year. This does not separately identify the risk at times of intensive use, such as at harvest time.

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Network Rail’s instructions to authorised users on the safe use of UWCs did not cover periods of intensive use.

RAIB also noted that the signaller’s method of work did not involve asking the crossing

attendant to confirm that the crossing was clear after a series of crossings by tractors.

Although not linked to the cause of the accident on 16 July, RAIB has observed that the

prolonged closure to road traffic of the nearby Buttington AHB crossing on the A458 road

may have led many road users to ignore the wig-wags and barriers. Finally, RAIB has

identified the following key learning point:

It is important that infrastructure managers, in conjunction with the police, ensure that, when

an automatic crossing is closed across the road for an extended period due to a mishap,

suitable measures are promptly taken to manage the traffic, reopen the road and discourage

road users from passing the illuminated wig-wags without proper authorisation.

What was done?

Network Rail staff at Machynlleth have defined a method of working for use when a UWC is

to be intensively used in their area. They have applied this to a UWC which is being used by

civil engineering contractors working at a sewage works and have also written to the

authorised user of another UWC which has a history of misuse to ask that it be used.

The method of working is based on that given in Rule Book module TS9, but also requires

the crossing user to post an attendant at the crossing to call the signaller for permission to

cross. The signaller then gives a call back time by which the attendant must call the signaller

to confirm that they are clear of the crossing and the gates have been closed. The signaller

applies reminders to the block markers each side of the crossing during the time between

granting permission and receiving the call back.

RAIB also recommended:

Review and improving processes for assessing the risk at user worked crossings so that the increased risk during periods of intensive use is properly taken into account;

Defining one or more safe and practical methods of working that may be adopted at user worked crossings during periods of intensive use; and providing clear information to staff and authorised users on how and when they should be applied; and

Reviewing measures in the level crossing risk management toolkit designed to mitigate the risk at UWCs during times of intensive use.

10.2.5 Other level crossing initiatives

RSSB has published project T984: Research into the causes of pedestrian accidents at level

crossings and potential solutions on behalf of the industry. An early output was advice on

decision points, which has also been published by RSSB: LINK

Network Rail has put a level crossing risk reduction programme in place, and has met the

targeted reduction in level crossing risk of 25% over the course of CP4. A further substantial

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safety improvement in is planned for Control Period 5 (CP5), which runs from April 2014 to

March 2019.

Recruitment has been completed for the 100+ dedicated Level Crossing Managers and

Route Level Crossing Managers. This will support the continued improvement of asset

inspections, as well as data collection for risk assessment and modelling. The role includes

building relationships with authorised users and across the wider community to help improve

rail industry understanding of local risks.

High-risk footpath crossings are also being replaced by footbridges, in line with a policy

decision to remove the need for pedestrians to cross high-speed main lines unprotected by

barriers. Two new modular footbridges were erected to close crossings and detailed plans

have been developed to complete 33 more similar schemes in 2013/14.

Sighting and warning times are being improved at passive level crossings, which has

resulted in enhancements to more than 1,100 crossings since 2010.

Work has continued for the development of red light safety cameras with number plate

recognition technology. Three systems are currently undergoing Home Office Type Approval,

with a view to roll them out at 150 AHB or AOCL crossings during 2013/14.

Thirteen mobile safety vehicles were deployed during 2012/13, covering every route on the

network. The vehicles – which are staffed by British Transport Police – have detected and

prosecuted more than 1,000 motorists responsible for red light violations since 2012.

Audible warning devices have been developed to provide a spoken warning to advise

pedestrians when another train is approaching. These are now being introduced at around

150 station level crossings to help make sure pedestrians understand that it is not safe to

cross when the crossing sequence continues after a first train has entered, or passed

through, the station.

A form of approach locking (barrier inhibition) is being installed at more than 70 high risk

manual crossings to remove the risk from the crossing being opened to road traffic while a

train is approaching (but the signals set to danger behind it).

Network Rail is continuing with two major initiatives to educate level crossing users:

On national television, radio and online during October 2012, the See Track / Think Train campaign delivered the message ‘Distractions can cost you your life, take care at crossings’. The campaign ran again in May 2013 to coincide with spring/summer peak usage and the International Level Crossing Awareness Day (ILCAD).

Rail Life, a primary and secondary school initiative for young people launched in May 2012, continues to support railway safety awareness within schools. A September 2012 digital campaign on Spotify, YouTube and Twitter (featuring rapper Professor Green) highlighted the dangers that distractions like headphones can bring, the key message being ‘Lose your headphones, not your life’.

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Research and development

Road-Rail interface research is conducted in nine main areas:

Understanding the risk at level crossings to enable prioritisation of remedial actions;

Identifying and sharing good practice in Britain and overseas to facilitate the adoption of appropriate solutions;

Identifying new technical and operational solutions to prevent errors and misuse of crossings;

Understanding the costs of level crossings and the benefits of adopting alternatives to optimise societal benefits;

Working in collaboration with highway and planning authorities to design out safety risk and reduce the overall cost to society;

Understanding the needs of vulnerable users at level crossings to facilitate social inclusion;

Review and overhaul of the legislative framework for level crossings to identify legal requirements and consolidate disparate regulations;

Research into bridge strikes and vehicle incursions; and

Research to support inquiry recommendations, government and regulatory policies, proposed and new legislation.

RSSB’s Road-rail interface safety guide pulls together summaries of this research in one

document to provide a useful resource to assist industry with accessing relevant information.

A new edition is in preparation.

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Did you know?

The Federal Aviation Administration runs a website devoted to the lessons learned from aircraft accidents across the world. Accidents can be selected according to three ‘perspectives’: airplane life cycle, accident threat categories, and accident common themes. Follow this link for details.

11 Lessons learnt – beyond the boundary fence

Our industry does not exist in a vacuum. Clearly, there

will be accidents and incidents in other sectors that carry

lessons from which we can all benefit.

It is widely recognised that the Baker Panel review into

the BP Texas City oil refinery disaster of 2005 and the

Haddon-Cave report on the Nimrod accident of 2006

contain lessons from which the rail industry could benefit.

Indeed, as we saw in section 3.2, the Baker review led

our industry to take a closer look at safety performance

indicators and the proactive management of risk.

However, learning is a line signalled for bi-directional

running, as the Buncefield Oil Depot explosion of

December 2005 demonstrated. Included among the investigation report’s recommendations

was a proposal that the oil industry ‘develop incident databases that can be shared across

the entire sector, subject to data protection and other legal requirements’. It added that

examples ‘exist of effective voluntary systems that could provide suitable models’, naming

RSSB’s National Incident Reporting System, NIR-Online, as a worthy model.

This shows both how rail learned from oil and oil learned from rail. It’s something that other

industries would do well to consider. Had the Environment Agency (EA) been aware of the

Hatfield derailment of October 2000, it might have understood the implications that

‘maintenance holidays’ can have on infrastructure. Railtrack stepped back on track repairs

and gauge corner cracking was the result; the EA failed to dredge the Rivers Parret and

Tone and flooding was the result during the storms of early 2014.

Yet the key to success is not only about sharing lessons, but also best practice and ideas –

that is, we need to learn just as much from what we do right as what we’ve done wrong. This

section therefore presents a number of case studies where this has been achieved, and

highlights the occasional summaries of some of the major non-rail accident public inquiries

produced by RSSB which can also offer suggestions for how your own learning procedures

might be finessed.

The industry is also mindful of the need to look beyond its own operations for insights or

initiatives.

11.1 Case studies

11.1.1 Swedish nuclear industry

A study of accident investigation in the Swedish nuclear industry was published in 2011.15 It

is primarily concerned with the application of the MTO concept (man-technology-

organisation) introduced to Swedish nuclear operations in 1979.

15 C Rollenhagen, Event investigations at nuclear power plants in Sweden: reflections about a method and some associated practices (Safety Science, 2011).

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One of the features of MTO was a greater emphasis on event investigations. Of particular

interest is how this new focus affected learning from accidents. This process is described in

the paper as advancing from problem identification to problem solving, and is described as

‘one of the most difficult issues associated with experience feedback’. The paper suggests

that organisations often find that similar events reoccur because recommended actions have

not been implemented or have been ineffective. Many of the recommendations, it notes, are

‘more of the same’, rather than innovative solutions to well-known problems.

This leads to a discussion of the contradiction inherent in the ‘culture of safety’ and ‘the

culture of innovation’. In effect, increasing risk is a factor that supports innovation –

something which has been evident in our own industry, from the application of absolute block

signalling and interlocking, to the development of train protection systems like AWS, TPWS

and ERTMS.

Nevertheless, the paper suggests that some steps have begun to emerge that encourage

processes for finding better solutions. One of these steps has been the creation of ‘system

groups’ that include representatives of the whole system in question. This approach has

shown some success in strengthening the way that plant outages are managed. Again,

parallels may be drawn with our own industry, with the creation of the safety co-operation

groups, systems interface committees and indeed with the existence of RSSB itself.

11.1.2 Climbing Mount Everest

A rather different type of disaster was the subject of a paper by D. Christopher Kayes

published in 2004.16 This examined the underlying reasons for the deaths of eight climbers

who were part of an expedition to climb Mount Everest in 1996. The author was interested in

organisational learning and how this could break down in the face of an organisational

problem.

By 1996, climbing Everest had ceased to be the exclusive domain of adventurous

mountaineers willing to take calculated risks to achieve their goals; in fact, it had become

part of the tourist industry, with companies offering members of the public the opportunity to

ascend the mountain under the guidance of experienced leaders and with the help of teams

of Sherpas. Hazards had not been eliminated, but it was widely believed that they could be

controlled: the route up the mountain was well-established, timings (a critical factor in

reaching the summit and returning safely) were well understood, accurate weather

predictions could be made, and the equipment used was the latest and most sophisticated.

However, for those who attempted the climb from the highest camp to the summit on 10 May

1996, a number of things went wrong. At two points, safety ropes had not been fixed as they

should have been, creating a bottleneck as several teams of climbers had to wait while the

work was completed. Ideally, climbers should reach the summit by 13:00 and start back

down again so as to reach camp before nightfall; in fact, some of the climbers that day did

not reach the summit until 17:00 – far too late for a safe descent. As a result, with a

snowstorm setting in and climbers running out of oxygen supplies, several individuals

became stranded – disorientated or too exhausted to continue – and suffered fatal frostbite in

the severe temperatures.

16 http://www.sagepub.com/isw6/articles/ch9kayes.pdf

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The immediate causes of the disaster were easy to establish. Although an agreement had

been reached between the teams as to what time they should leave camp, at least one team

ignored this. There had been inadequate preparation of the route, with unfixed ropes, and a

series of decisions to continue to the summit long after the time when the attempt should

have been abandoned.

However, the paper explores the underlying causes in detail and is particularly concerned

with the team dynamics. Strong leadership had limited the ability of team members to

respond to changing circumstances – this became critical when the leaders themselves were

incapacitated. Some of the leaders displayed an inappropriate bravado while others, as it

became clear after the event, considered teamwork relatively unimportant. The narrowness

of purpose (the need to reach the summit) was also a factor driving the teams on when they

should have abandoned the attempt – a more broadly defined purpose would have

recognised the necessary contingency of returning down the mountain. Kayes also notes that

the teams faced an ‘ill-defined problem’, one that cannot be answered with current

knowledge. Unfortunately, they did not recognise their problem as ill-defined depending

instead on the knowledge that previous expeditions had enjoyed a 100% success rate.

The general lessons drawn out in the article about how teams operate and organisational

disaster have a relevance to many industrial situations far beyond the extreme environment

of high altitude mountaineering – including (for example) track working and shunting.

11.1.3 Industrial radiography

A paper prepared for the International Atomic Energy Agency examined the lessons from

major radiation accidents; one of the practices considered was industrial radiography.17 The

authors analysed statistics relating to the accidental exposure of industrial radiographers and

found that there was one case of death due to leukaemia caused by chronic excessive

radiation exposure; in about 15% of cases excessive whole body doses caused three

radiographers to suffer acute radiation syndrome, and in about 30% of cases local radiation

doses caused various medical procedures to be necessary for radiographers including

amputation and skin grafts.

A review of these accidents identified a range of causes including a failure to follow

procedures, insufficient training, insufficient regulatory control, inadequate maintenance, and

equipment malfunction. Occasionally there was a deliberate violation of the rules.

However, in virtually all these accidents the radiographer failed to use a survey meter to

confirm that the radiation source was shielded and in some cases switched off their personal

alarm or ignored the signal. The paper notes that radiographers often see safety precautions

as a burden that is not necessary to produce a radiograph and, because radiography is a

competitive business, cutting costs is a matter of survival for some companies.

In the light of this, the following measures were identified as management actions to

implement the lessons learned:

17 P. Ortiz, M. Oresegun and J. Wheatley, Lessons from major radiation accidents (International Atomic Energy Agency).

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Managers need to actively encourage and foster a safety culture. Safe work should be praised and unsafe shortcuts discouraged.

Managers should be aware of the potential for accidents and the consequences for the individual and the company. Training should provide a full knowledge of the consequences of accidents illustrated with pictures of the effects of radiation.

Managers should implement a radiation protection programme ensuring that radiography work is only carried out by fully qualified staff, procedures are followed, supervision is provided, emergency equipment is available, personal monitors and survey meters are used appropriately, and all equipment is correctly maintained and tested regularly.

Appropriate resources should be provided and internal audits/inspections carried out.

11.2 RSSB Operational Feedback summaries

Occasionally, RSSB will produce an ad hoc report to highlight issues raised by inquiries into

non-rail events with a view to promoting pan-industry learning. All maybe found on the LOE

resources page of the RSSB website.

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12 Learning activities and initiatives

During 2013/14, the RSSB Board considered a number of strategic papers and presentations

on the main elements of system risk.18 This chapter presents ‘snapshots’ of that risk – and

some of the initiatives our industry has been working on to help mitigate it – in the following

key areas:

Passenger

Workforce

Public

Chart 10 summarises the system safety risk, and shows that the Board considered 100% of

the modelled residual risk on the mainline railway, as defined by SRMv8.

Each of the risk papers focussed on particular areas of risk within the category under

discussion represented by the darker shades. Risk areas represented by lighter shades

were covered in the main paper or appendices, which showed all of the risk from the SRM,

including summaries of how industry and RSSB address all risk areas. The public risk paper

also addressed suicides (inter alia). Together this shows how the industry is managing all

safety risk.

Annual review of total system risk profile (2013 example).

18 Covering safety, performance and efficiency. Data source: ORR for historical data; SMIS for recent statistics.

14%

6%

39%

3%

28%

11%

19%

61%

100%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Jul 2013 - Workforce Sep 2013 - Public Nov 2013 - Passenger

Cu

mu

lative

pro

po

rtio

n o

f to

tal syste

m r

isk, e

xclu

din

g s

uic

ide

a

nd

su

sp

ecte

d s

uic

ide

Passenger risk (also covered)

Passenger risk (highlighted in paper)

Public risk (also covered)

Public risk (highlighted in paper)

Workforce risk (also covered)

Worforce risk (highlighted in paper)

Assault and abuseRoad traffic accidentsSlips, trips and fallsStruck/crushed by trainTrain accidents

TrespassLevel crossingsVandalism

Platform train interfaceSlips, trips and fallsTrain accidents

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Passenger risk

Risk from Type of event Fatalities

per yr FWI

per yr RSSB R&D projects to support industry Industry co-operative actions Duty holder actions

Passenger

behavio

ur

In stations

Burns; Manual handling; Slips, trips and falls; Platform-train interface accidents

4.64 23.08

T157 on slips etc and falls updated by T829 (published) T426 (published) on platform/train interface. T749 (published) Protection from aerodynamic effects of passing trains T759 (published) Improving the methods used to provide access to and from trains for wheelchair users- good practice guide in preparation T866 published Investigation of platform edge positions on the GB network T978 Development of new ‘Suburban’ passenger vehicle standard gauge T992 on Safer Stairs (published) and escalators (in progress) T1037 (underway) Train passenger footsteps investigation to support research into the reduction in passenger stepping distances and gauging constraints

Under the Modernisation of Safety Cooperation (MoSC) project, the System Safety Risk Group (SSRG) has been created to facilitate and manage 100% of industry system safety risk. Station safety falls within SSRG’s remit and will be reviewed and considered by a sub group moving forward; sub groups are expected to have completed their first meetings by March 2014, and work is currently underway to set up the groups and manage the short term risks. A coherent GB strategy on PTI is being developed by RSSB with the aim of coordinating PTI-related activities towards common industry goals that will improve operational performance, as well as reducing safety risk.

Programme of stairnose marking, increased use of the slip, trip and fall toolkit, passenger safety awareness campaigns. Improved emergency preparedness training of staff, improved winter preparedness, increased CCTV coverage, improved passenger communications..

On trains

Falls from train in running; Slips, trips and falls; Struck against objects

0.17 2.84

T605 (published) crowding covered on-train accidents to some extent. T358 (published) Risk from on-board accidents T052 a/b, T246, T422 (all published) passenger signage T686 (published), T769 (Published) – Guidance on SDO T910 published) Review of interiors crashworthiness research 1989 – 2009 SK&P analysis of injuries associated with internal doors in response to request form VV SIC/Passenger Focus.

A train dispatch risk assessment template and improved guidance on the factors that affect station safety risk has been developed and added to RIS-3703-TOM. Work undertaken with Charter Operators, Network Rail (NR) and TOCs to improve management of passenger risk associated with Heritage Operations. Furthermore, guidance for Station Managers produced to assist duty holders improve the way passenger risk is managed at stations – this includes development of station safety plans, risk identification, target setting and performance measurement techniques.

Passenger safety awareness campaigns, further installation of CCTV , improved emergency preparedness training of staff, enhanced luggage storage space, review of internal door operation, maintaining secure station accreditation and review of processes for ensuring passenger welfare during service disruption

Work

forc

e b

ehavio

ur

Station staff Train despatch; Station management

0.91 14.24

T743 & T132 (published) train despatch/ train despatch risk tool: being updated by T1029 T248 & T425 (published) relating to train slipstream effects on platforms. Station safety issues all covered in station safety research guide (as T828) T881 Evaluating wayfinding systems for blind and partially sighted customers at stations (published)

RIS for Passenger Train Dispatch and Platform Safety Measures (RIS-3703) approved and issued. This standard provides information on factors that should be considered when conducting train dispatch risk assessment and methods by which positive safety behaviours can be engendered in both staff and members of public. The Station Safety Improvement Project has delivered a range of tactical solutions that positively shape workforce behaviour – including development of behavioural markers and guidance on professional behaviours for train dispatch staff.

Hazard awareness and accident prevention campaigns for staff, review of train despatch arrangements, improve safety culture and development of a Station Managers Safety management training programme..

Train crew Evacuation; SPADs; Train despatch

0.59 1.62

Evacuation covered in T626 (published) – for high temperatures only. SPADs covered in some 20+ projects, all published. See RSSB website and Operations safety research guide (published as T838. Fatigue and obstructive sleep apnoea studied in several projects eg T059, T299 (published) and T699 (published) Train despatch – as above. T512 (published) Buffer stops. Crashworthiness and Vehicle Interior research, T118, T189, T310, T424

TPWS initiatives related to fitment of TPWS at PSRs and in-cab modifications are being considered by the TPWS Strategy Group set up in 2009 by the RSSB Board to determine the way forward for TPWS as part of a long term Train Protection Strategy. The latest outputs are a draft handbook on the use of AWS and TPWS and an update to the TPWS Strategy Group’s action plan. Proposals to change GO/RT3119 and to propose a review of the Standard.

Increased use of driving simulators, improved rostering to reduce fatigue, unobtrusive monitoring of driver performance, development of a competency standard for on board hospitality staff, personal development plans for drivers and review of SPADS to ensure all lessons learnt

Signaller 0.25 0.31 Review of Rule Book. NR communication initiatives

Track worker Maintenance work/error; Errors in possessions

0.10 0.13 Detecting rail flaws T060a (published) Maintained by TOM Delivery Unit. ISLG are addressing Occupational Health issues as a programme of wok for 2012/13

Improved briefing and training, increased use of lookout operated warning systems, Improved possession management systems and safety critical communication protocols.

Shunter 0.01 0.02 Shunting safety special topic report, published February 2008. OFG have sponsored the development of a generic shunter training course in DVD format which provides a standardised, modular, and interactive training package. This is now available to the industry.

Commitment to undertake shunting risk assessments.

Environm

ent

Weather Weather 0.09 0.14

T096, T173, T371, T643 (all published) – Weather, climate change, T112, T554 (published) - scour/flood T796 (published) Sanders, T797 (underway) Performance and installation criteria for sanding systems, T959 (underway) Onboard detection of low adhesion T925 TRaCCA (published). Next stage as T1009 (in progress). R573 on movement of trains through flood water in development

Sustainable Development Steering Group is looking at effects of environment on future rail industry. Project 11/005 New guidance on winterisation

Scour/flood and coastal infrastructure – action to take forward resides with NR

Adjacent property/land

Adjacent property/land 0.01 0.02 T360 (published) – management of structures & earthworks T679 (underway) – The effects of railway traffic on embankment stability

NR infrastructure management processes.

Engin

eerin

g f

ailu

res

Infrastructure

Bridges; Broken rail; Buckled rail; Drainage; Fire or explosion; Stations; Track twist; Points failure

0.86 1.64

T078, T207, T330, T357 (published) – derailment risk Station roof design and maintenance covered by CIRIA-managed project T038 Crashworthiness and Vehicle Interior research, T118, T189, T310, T424 T854 Reducing the number and impact of vehicle strikes on railway underline bridges (published) T988 (developing) Bridge design requirements

Input to RGS and TSIs.

Improved management processes for bridge strikes, mitigation of risk from buckled rails, improved management of sleepers to reduce risk from gauge spread, improved analysis and intervention from use of the New Measurement Train and improved signalling maintenance.

Rolling stock Bogie/suspension; Brakes; Electrical; Interior; Other

0.24 1.15

T209, T356, T550, T551, T607 (published); T774 (underway) – Human factors in axle inspection T201, T314, T424 (all published) Windows T118, T189, T310, T424 (all published) Crashworthiness ,Vehicle Interior research, T988 (developing) Bridge design requirements T860 (published) All electric braking T843 (published) / T1018 (underway) Fire standards T1024 (underway) Procedures for dealing with bodyside windows broken in service

RISAS accredits Approval Bodies (RISABs) who in turn assess and, where suitable, certify suppliers involved in train maintenance. This process is designed to encourage and promote the continuous improvement of products supplied. Following the publication of T883 which highlighted the potential for significant savings resulting from a review of major supplier approval systems. T908 initiated, to set up a framework to realise these savings. Input to RGS and TSIs.

Fitment of laminated windows, improved interior design and crashworthiness, consider further installation of CCTV and ongoing modifications to address specific risks and improving the man/machine interface of TPWS

Level X’ings 0.00 0.00 Covered by the Road Rail Interface Safety Group / Network Rail Level Crossing Strategy Group (successor body)

Covered by Network Rail Level Crossing Strategy Group

Public

behavio

ur

Crime Arson; Assault; Objects thrown at trains; Passenger trespass

1.74 8.49 Assaults, trespass and vandalism all covered in large number of published projects, mostly supported by RPSG and RDG Police and Security Steering Group. Covered by T846: A guide to RSSB research in community safety.

Crime topics are reviewed nationally, enabling industry organisations to consider local measures working in partnership with local authorities. SSRG sponsors the annual Community Safety forum to inform industry and share good practice. Good practice is also shared via the community safety resource centre website. Rail. A guide to the new anti-social behaviour (ASB) legislation has been produced. BTP launched Operation Avert to minimise the disruption due to trespass/suicide. Network Rail and TOCs work together at a local level to tackle railway crime. Initiatives often using diversionary activities such as football that are offered to youngsters alongside rail safety messages.

Rail enforcement officers (REOs) given direct access to BTP radio network. Improved conflict training for members of staff using SWeRVe. The industry is working hard to prevent cable theft. Scrap Metal Dealers Act 2013 was given Royal assent in February 2013. Network Rail has a series of initiatives running to tackle railway crime, including trespass. The latest ‘track test’ demonstrates that it is hard to predict which direction a train is coming from when trespassing on the track. Several TOCs have working groups to manage assault risk in their areas.

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RSSB workshop for TOCs/NR to learn and share good practice in implementing and enforcing an alcohol ban on trains, to counter assaults, ASB and STF.

RVs at LX Road users at level crossings

0.22 0.31 Large number of research projects published and eight in progress covering all areas of road /rail interface T757 on Public road level crossing signs and T984 on private road signs in progress

Covered by the RRISG including industry participation in the International Level Crossing Awareness Day (ILCAD) and the NR Don’t Run the Risk campaign. RSSB hosts an RR forum and European Level Crossing Forum.

NR appointed a Head of LX, produced a policy on management of LX to reduce train and accident risk by 25%, by the end of CP4. NR continuing with awareness campaigns and manages Road-Rail Partnership Groups with local authorities. BTP operate NR funded mobile camera fitted vans which have been operating in various areas which can issue Fixed Penalty Notice letters. BTP and CPS to produce guidance for prosecutors on careless/dangerous driving at LX.

Pedestrian Passengers on footpath crossings

0.64 0.66

T332 (published) on station crossings T652 (published) on another train coming warnings T730 (published) on Elsenham RAIB recommendations. T984The causes of pedestrian accidents at LX and potential solutions (in progress)

Covered by the RRISG including industry participation in the European Awareness day and the Network Rail Don’t Run the Risk campaign

NR is risk assessing all crossings and trying to educate users through signs, etc. The four highest risk/busiest station crossings have been or are due to be closed. A new awareness campaign will focus on distraction events.

Total 10.5 54.7

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Workforce risk

Key risk areas (risk from):

Main groups affected (risk to):

Main types of event relevant to workforce risk

Fatals FWI RSSB actions to support industry Industry co-operative actions Duty holder actions

Passr

actio

ns

At stations

Train drivers, station staff Attending to or witnessing passenger accidents.

0.00 0.04 Station Safety Improvement project

Specific research and topic reports.

Red 28 focussed on the platform-train interface using a fictional dramatisation.

A Rail Industry Standard (RIS) for passenger train dispatch and platform safety (RIS-3703-TOM) completed in June 2011.

Passenger safety awareness campaign for boarding/alighting trains. Improvements to customer display screens and public address systems to reduce crowding around signs and late rushes to trains. Review of incidents of passengers being taken ill on trains to establish common causes and develop plans to reduce the numbers of such incidents.

On trains 0.00 0.00

Work

forc

e b

ehavio

ur

Station staff Station staff Personal injuries. Accidents related to train despatch and station management.

0.13 1.95

RSSB facilitation of OFG and SSRG

Station Safety Improvement project

Specific research

Aerodynamics Project

Enhancement of train dispatch RIS

Continued use of the slips, trips and falls toolkit and the HSE’s ‘shattered lives' campaign, review workforce footwear and communication campaigns. Training needs analysis for conductor and train dispatch staff duties and use outputs to update training courses. Publicity campaign highlighting the hazards to station staff of doors, drawers and floors. Improve Driver Only Operation (DOO) dispatch equipment on stations. Provision of mobile panic attack alarms for use when staff open and close offices and stations.

Train crew Train crew Personal injuries. SPADs. Accidents related to train dispatch

0.58 5.61

Facilitation of OFG / SSRG

TPWS strategy support

Personal track safety of train crew

New approach to rules project

RED, Right Track and OPSWEB

Specific research e.g. T940 - Identifying, quantifying & managing the risk of musculoskeletal injuries & illness among train drivers

National Operators Risk Conference and workshops

New approach to route learning

TPWS risk management

Good practice share

ATOC Safety Forum

NR level crossing strategy

Station safety improvement project

Individual company injury prevention

Fatigue management

Signaller Signaller / crossing keepers

Personal injuries. Miscommunication; and the operation of level crossings

0.04 0.19 RSSB facilitation of CSSG and RPSG

SWeRVe II

BTP Annual Plan Objectives NR internal communication and line management

Infrastructure workers

Infrastructure workers, including OTP crew

Occupational hazards including electrocution and being struck by trains. Train accidents caused by maintenance errors. Road vehicle safety, working with plant and at height.

2.74 13.41

Facilitation of ISLG and OFG

Workforce health project

New approach to rules project

CIRAS

Road driving risk project

Specific research e.g. T997 - Managing occupational road risk associated with road vehicle driver fatigue

Network Rail PSLG

M & EE Group

Modernisation of Safety co-operation

New Close Call System

RED 35 – driving fatigue

Common Inductions

National Skills Academy

Ballast Dust Working Group

NR Vision and Strategy for ‘Transforming Safety and Well Being 2012-2024’

NR Life Saving Rules

NR RRV Improvement programmes

NR track safety strategy

Contractor culture and leadership programmes

Fatigue control improvements

Shunters Shunters Personal injuries (including crushed by trains). Coupling / train preparation errors.

0.03 0.04

RSSB facilitation of OFG

Shunter Interactive training DVD

National Freight Safety Group Developing and reviewing individual training plans and examining supervision and monitoring guidelines for shunters. Introduction of unobtrusive monitoring. Development of a manual handling brief. Improvement to loading and train preparation processes.

Environm

ent Weather

Train crew, track workers Train accidents due to effects of high winds, flooding, snow & ice etc.

0.01 0.04 Sustainable Rail Programme TSLG and technical strategy NR Asset Management plan

Improved drainage management

Operational client controls

Adjacent property/land

0.00 0.01

Engin

eerin

g f

ailu

res

Infrastructure Infrastructure workers, train crew

Problems with the track, signalling systems, or bridges, embankments, tunnels etc.

0.19 1.05

Specific research

Specific standards

Industry co-operative input to Railway Group Standards and Technical Specifications for Interoperability.

Strategic replacement of softwood sleepers. Application of latest technology to monitor and reduce track defects. Focussed risk assessment on track stressing & effects of weather on embankments and structures. Identification and remedy of ‘rough-ride’ sites. Bridge examination intervals based on risk.

Trains Train crew Faults with train interior (including seats and windows). Electrical faults. Brakes, bogies etc.

0.06 0.70

Specific research

Specific standards

RISAS

ATOC Engineering Council

ROSCO collaboration

Introduction of a digital reader to measure axle box temperatures and new rolling stock with improved interior design. Fit high intensity headlights to class 142 and 143 fleet to enable increased visibility to track workers and people working on or near the line. Improve cab environment of class 66 locomotives to minimise fatigue levels. Fitment of a second interlock switch to class 150 to reduced the risk of ‘wrong-side’ door interlock failure.

Public

behavio

ur Crime

Station staff, train crew, crossing keepers

Assaults. Arson, missiles thrown at trains, objects on the line and other acts of vandalism. Witnessing

0.07 3.52 SWeRVe II

Facilitation of CSSG and RPSG

Track off

NR trespass campaigns

General improvements made to CCTV systems across a number of stations. Rail enforcement officers given direct access to the BTP radio network. Improved conflict training for members of staff. Fencing priorities matched

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suicides and accidents to / near misses with trespassers.

Specific research e.g. T901 - Understanding guidance surrounding the personal security issues of lone working and T845 - Improving suicide prevention measures on the rail network in Great Britain

National Suicide Prevention Group

BTP Annual Plan

with trespass hotspots. Campaign run during school holidays to deter trespass and anti-social behaviour. Closure of access to unused platforms. Placing of Samaritans posters around stations and additional staff training to identify potentially suicidal people. Utilise SWeRVe v2.0 to educate staff on conflict avoidance and management.

Level crossings Crossing keepers, train crew, infrastructure workers

Accidents at level crossings. Road vehicle incursions. Bridge bashes.

0.07 0.17

RSSB facilitation of CSSG and RRISG

ALCR model

Specific research

Chair of European LX forum

DfT and ORR follow up to risk assessment

Participation in ILCAD

BTP Annual Police Plan Objectives

Continued development of NR’s ‘Don’t Run the Risk’ campaign with a new strapline ‘ lifesavers not time wasters’. NR risk assessment of crossings through the Level Crossing Risk Model. Cameras installed at all level crossings and deployment of enforcement vehicles. Strategy to upgrade AOCLs and close UWCs when possible.

General Train drivers, station staff Attending to or witnessing accidents similar to passenger accidents in stations

0.00 0.15

Specific research

Facilitation of CSSG

Annual Community Safety Forum

Station Safety Improvement project

T845 is also evaluating the Network Rail campaign with Samaritans which is raising awareness of the hazards of railways.

Individual company programmes

Station enhancement programmes

Total 3.93 26.9

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Public risk

Risk from Main types of event Fatal FWI RSSB actions to support industry Industry co-operative actions Actions by individual organisations

Public behaviour

Crime

Trespasser struck by train or electrocuted. Assaults, threats and verbal abuse

42.13 45.25

A large portfolio of previously published research on trespass issues is available from the RSSB website. More recently published: T704: The contribution of alcohol to personal safety and security risk on the railways (Including Good Practice Guide); T723: Making the most of data associated with railway crime; T943 Addressing crime and disorder through planning and design; T954 Evaluating measures to improve personal security and the value of their benefits. The Trackoff website supplies educational materials to teachers to enable them to warn their students of the dangers of inappropriate behaviour on the railway network. During 2009 a DVD was sent to more than 30,000 schools throughout the country. RSSB manages the annual Community Safety Forum, Newsletter and Resource Centre website to inform industry and share good practice.

Crime topics reviewed nationally by the System Safety Risk Group and regionally by Community Safety Partnership Groups, which enable industry organisations to consider local measures and work in partnership with local authorities. Operation Tornado is a BTP scheme involving scrap metal recyclers that is designed to crack down on metal theft. Following a successful pilot in the North East of England Operation Tornado is being rolled out across the UK

General improvements made to CCTV systems across a number of stations; general management and maintenance of systems also upgraded. Rail enforcement officers given direct access to the BTP radio network, enabling them to contact BTP immediately when necessary. TOCs, Network Rail and BTP use a variety of staffing measures including security guards, rail enforcement officers, special constables and police community support officers. BTP is the ACPO lead on metal theft. Use of mini-helicopters and regular visits to scrap dealers, to combat cable theft. Network Rail is working hard to prevent cable theft: Funding extra, dedicated British Transport Police officers around the country; using CCTV to detect people are on the network and to support the police; trialling methods of securing cables; using forensic marking agents; introducing cables which are harder to steal and easier to identify; setting up dedicated security teams. A new bill that legislates scrap metal dealers is now on the statute. Fencing priorities matched with trespass hotspots. Network Rail has a series of initiatives running to tackle railway crime, including trespass. Some examples are: Rail Life, a website aimed at teaching young people about the dangers of misusing the railway; media campaign with 400m hurdler Dai Greene – this showed that if an athlete at the peak of fitness cannot outrun a train, an average person will not stand a chance; Partnership with Streetgames – offering local kids the chance to engage in sport and not mess around on the tracks; Rail Reps – a mentoring relationship between school and BTP volunteers. Network Rail’s Partnership Awards recognize work by groups to encourage the public to act responsibly when using the railway.

Pedestrian Pedestrian struck by train at (footpath) level crossing

5.71 6.11

Published: T335, Improving road user and pedestrian behaviour at level crossings, T650 Improving safety and accessibility at level crossings T653, Safer European level crossing assessment and technology (SELCAT); and T730 Understanding human factors and developing risk reduction solutions for pedestrian crossings at railway stations. In progress T984 Research into the causes of pedestrian accidents at level crossings and potential solutions. In 2011, a new level crossing teaching package was added to the Trackoff website.

The Road-Rail Interface Safety Group (managed by RSSB, includes representation by ADEPT) has a broad remit, eg covering level crossings, incursions and bridge strikes. Supported at local level by Road Rail Partnership groups involving local authorities. Al railway organisations are working with BTP and CPS, providing evidence to prepare Impact Statements for courts. Network Rail, helped by BTP, has had several awareness days in support of ILCAD to inform the public of the need to act safely at level crossings. BTP are operating vans with ANPR cameras to detect red light running at level crossings, funded by Network Rail. RSSB hosted the 12th Global Level Crossing Symposium in October 2012, in partnership with Network Rail and the ORR.

Network Rail risk assessment of crossings through the Level Crossing Risk Model. Network Rail has developed a new communications plan to address the issue of pedestrian safety at crossings and a specific campaign targeting schoolchildren has been launched. Network Rail has engaged a theatre company to perform ‘off the level’ a play highlighting the dangers of misusing a level crossing. This initiative is being considered nationally. Network Rail has produced a new level crossing safety leaflet to hand out during awareness days to both pedestrians and road vehicle drivers. Offending drivers now given the option of attending a training course rather than points on their licence. Cameras installed at level crossing to identify incidents of road vehicle misuse. Network Rail has centralized level crossing management into a single system considered as a separate asset. There are programmes to the end of CP5 to reduce the risk. Opportunities to close private level crossings are pursued with landowners, leading to over 700 being closed in recent years. Network Rail manages the Bridge Strike Prevention Group (BSPG) working with the Road Haulage Association, Highways Agency, ADEPT, LUL and others to reduce the frequency of bridge strikes through information booklets, awareness/education events for lorry drivers, producing a database of low bridges for truckers’ atlases, correct signing of bridges and other initiatives. Network Rail is continuing to work with DfT and ORR, to implement the protocol of “Managing the accidental obstruction of the railway by road vehicles”.

Road vehicle

Train collision with road vehicle at level crossing; road vehicle incursion not at level crossing and bridge strikes

2.81 3.15

Published: T729: Further work on obstacle detection at level crossings; T737: Documenting the All Level Crossing Risk Model; T863: Updating the Level Crossing Risk Management Toolkit, T738: Trialling the national roll out of the level crossing cost model; and T854: Reducing the number and impact of road vehicle strikes on railway underline bridges. In progress: T756: Research into traffic signs at level crossings (second stage) and T983: Research into signs at private level crossings. RSSB chairs the European Level Crossing Forum, to share good practice and coordinate public awareness campaigns (ILCAD) and encourages the EU to hold workshops on managing risk at level crossings. RSSB holds an annual road-rail information forum to update public groups on safety at the road-rail interface.

General Non-trespass related slips, trips and falls at stations

0.64 1.28

Published research projects: T157a: The best flooring materials for stations; T157b: Safer surfaces to walk on - reducing the risk of slipping; T158: The use of tactile surfaces at rail stations; T532: An evaluation of frost, ice and snow precautions at stations; T829: Safer surfaces to walk on: an updated guide. T834 Reducing accidents through inclusive design: steps, stairs and ramps T749, Guidance on protecting people from the aerodynamic effects of passing trains in progress. . In progress: T992 Safer stairs and escalators in public places

Industry groups looking a similar risk to passengers, eg Operations Focus Group (OFG), will also address same risks to members of the public.

Covered by individual duty holder actions aimed at reducing passenger risk at stations.

Engineering

Level crossing LX equipment malfunctions

0.10 0.22 No research specifically addressing public risk. The work of systems interface committees and standards committees related to engineering issues.

Obstacle detectors have been developed and trailed. Warnings on approach to level crossings have put into Garmin satellite navigation systems.

Rolling stock Third party injury from train accidents

0.21 0.25 Engineering research predominantly focused on rolling stock itself and passengers.

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Risk from Main types of event Fatal FWI RSSB actions to support industry Industry co-operative actions Actions by individual organisations

Infrastructure Third party injury from train accidents

0.28 0.35

T359: Management of stressed continuously welded track, T569: Development of risk based examination intervals for Network Rail bridges, T696: Appraisal of Eurocodes for Railway Loading, T683: Research to investigate and advise on optimisation of close- and long-range viewing of signals, T804: Automatic Warning System (AWS) Infrastructure Characterisation all completed;, and T808, AWS Testing - the way forward in progress.

RSSB has worked closely with Network Rail and appropriate European committees (CEN/UIC) to establish requirements that are relevant to the GB railway industry in the Structural Eurocodes.

In addition to internal studies and the development of standards and management processes, Network Rail have actively participated as a stakeholder representative on research project steering groups and the review of project outputs. Following the publication of T569, Network Rail has used the guidance provided to establish examination intervals for their bridge assets on the basis of risk. Work is also targeted at reducing the frequency and consequences of bridge strikes.

Workforce behaviour19

Station staff Non-trespass related slips, trips and falls at stations

0.03 0.42 Published: T743, Improving the arrangements for train dispatch from stations. T749, Guidance on protecting people from the aerodynamic effects of passing trains in progress.

Duty holder responsibilities and initiatives related to competence management and development that address the prevention of train accidents will be relevant here.

Train crew

Third party injury from train accident

0.13 0.16 No research specifically addressing public risk Initiatives such ATOC Driver Managers group.

Track worker 0.01 0.01 No research specifically addressing public risk

Signaller 0.25 0.27 No research specifically addressing public risk

52.4 57.7

Public behaviour

Suicide Suicide, suspected or attempted suicide

219.5 224.3 Project T845 Improving suicide prevention measures on the rail network in Great Britain, in progress

Working with Samaritans to train rail staff to recognise behaviour that might lead to suicide. Two courses are available: managing suicidal contacts and trauma support. Network Rail’s cross-industry National Suicide Prevention Steering Group and Working Group addresses suicide prevention.. Emotional Support Outside the Branch (ESOB) – All Network Rail priority locations are covered by local Samaritans branches. The Samaritans/Network Rail suicide reduction campaign was refreshed and re-launched in September 2012.

Closure of access to unused platforms. Placing of Samaritans posters around stations and additional staff training to identify potentially suicidal people. Network Rail are working as part of the European RESTRail project to tackle trespass and suicide prevention. Network Rail has produced a Drivers Guidance document outlining the behavioural impacts and strategies for recovery should a driver be involved in a suicide event. In addition they have also produce Memorials Guidance on how to deal with requests for memorials. BTP have launched a new fatality guidance document that has already had a positive impact on the delay impact of events. British Transport Police Referral Scheme – this is being piloted in the London North area but will be rolled out this year to all areas. BTP officers are able to refer individuals to the service through the Central London Samaritans branch.

19 Third party risk also has the potential to arise from workforce activity away from the mainline railway, for example road traffic accidents whilst driving between sites. This is not covered by the SRM.

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Appendix 1. Progress against RAIB recommendations

Table 5. RAIB recommendations (NRMI) closed out (all years) – per ORR

Incident date

Recs issued

RAIB investigation Total recs

Recs in progress

Recs closed

18/10/2005 14/07/2006 Freight train derailment at Hatherley, near Cheltenham Spa

5 0 5

19/10/2005 21/07/2006 Collision at Black Horse Drove Crossing, near Littleport, Cambridgeshire

4 0 4

26/10/2005 11/08/2006 Derailment near Liverpool Central 8 0 8

26/10/2005 25/08/2006 Track worker fatality at Trafford Park 9 0 9

28/10/2005 28/03/2006 Derailment at Watford Junction Yard 4 0 4

02/11/2005 02/11/2006 Runaway manually-propelled trolley between Larkhall and Barncluith Tunnel

16 0 16

04/11/2005 02/11/2006 Derailment at Oubeck North, near Lancaster 6 0 6

26/11/2005 29/11/2006 Derailment of a train at Moy 10 1 9

03/12/2005 11/12/2006 Investigation in station pedestrian crossings initiated by a fatality at Elsenham Station

10 0 10

05/01/2006 20/12/2006 Broken rails at Urchfont and Kennington after transit of freight train

6 0 6

11/01/2006 18/08/2006 Cutting of rail from a line that was still open to traffic, near Thirsk station

8 0 8

12/01/2006 20/07/2006 Station over-run at Haywards Heath 2 0 2

18/01/2006 14/11/2006 Derailment at York 4 0 4

27/01/2006 20/12/2006 Collision between train and buffer stops at Sudbury 2 0 2

06/02/2006 19/09/2006 Derailment of a Ballast Plough Brake Van at Carlisle 6 0 6

Recs issued 2006 Total 100 1 99

25/11/2005 08/01/2007 Autumn Adhesion incidents 2005 including Esher and Lewes. Reports 1, 2 and 3

25 2 23

14/01/2006 30/01/2007 Derailment incident at Edinburgh Haymarket 3 0 3

21/01/2006 30/01/2007 Derailment incident at Waterside, East Ayreshire 7 0 7

31/01/2006 23/01/2007 Derailment incident at Cricklewood 6 0 6

09/02/2006 23/01/2007 Derailment at Brentingby Junction, near Melton Mowbray

10 0 10

15/02/2006 30/04/2007 Train door incident at Huntingdon 6 0 6

21/02/2006 21/02/2007 Unsecure load incident at Basford Hall 5 0 5

19/03/2006 25/07/2007 Near miss involving track workers at Manor Park 3 0 3

07/04/2006 30/04/2007 SPAD incident at Camden Road 9 0 9

01/05/2006 29/05/2007 Near miss incidents at Crofton Old Station Level Crossing

6 0 6

22/05/2006 26/04/2007 Train collision with a road vehicle at Bratts Blackhouse Level Crossing

8 0 8

10/06/2006 30/08/2007 Power door incident at Desborough 9 0 9

28/06/2006 18/07/2007 Derailment at Maltby Colliery 4 0 4

17/07/2006 12/07/2007 Fatal accident to shunter at Dagenham Dock 7 0 7

29/07/2006 29/05/2007 Fatal accident at Deal 9 0 9

18/08/2006 08/08/2007 SPAD incident at Purley 5 0 5

27/08/2006 24/05/2007 Runaway incident at East Didsbury 8 1 7

08/09/2006 21/09/2007 Derailment at Washwood Heath 4 0 4

11/09/2006 18/12/2007 Derailment at London Waterloo 14 0 14

12/09/2006 13/09/2007 Derailment at Epsom 3 0 3

25/09/2006 05/09/2007 Collision at Copmanthorpe 2 0 2

31/10/2006 22/08/2007 Collision at Badminton 4 0 4

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17/03/2007 18/12/2007 Near miss at Tinsley Green 8 0 8

Recs issued 2007 Total 165 5 160

12/09/2006 13/05/2008 Derailment at Croxton Level Crossing 11 0 11

13/01/2007 28/02/2008 Derailments at Merstham, near Redhill and Kemble 9 0 9

28/02/2008 23/12/2008 Network Rail's management of existing earthworks / Kemble (15/01/2007)

6 0 6

15/01/2007 27/03/2008 Derailment of a passenger train near Kemble 2 0 2

28/01/2007 24/04/2008 Runaway wagon at Armathwaite 3 0 3

23/02/2007 23/10/2008 Derailment at Grayrigg in Cumbria 29 1 28

29/04/2007 28/02/2008 Fatal accident at Ruscombe 7 0 7

10/05/2007 31/01/2008 Derailment at King Edward Bridge, Newcastle Upon Tyne

4 1 3

01/08/2007 10/01/2008 Collision near Burton on Trent 4 0 4

10/08/2007 31/07/2008 Derailment at Duddeston Junction 8 0 8

22/08/2007 20/11/2008 Incident at Didcot North Junction 9 0 9

27/08/2007 11/06/2008 Incident at Aylesbury North 4 0 4

29/08/2007 30/10/2008 Incident at Ty Mawr 7 0 7

29/08/2007 23/10/2008 Accident at Leatherhead 6 0 6

29/11/2007 28/10/2008 Member of staff hit by a train at Reading East 5 0 5

01/02/2008 25/09/2008 Damaged footbridge at Barrow on Soar 4 0 4

20/01/2008 23/12/2008 Near miss at Bishop's Stortford 5 0 5

16/04/2008 23/12/2008 Fatal level crossing accident at Staines, Surrey 4 0 4

Recs issued 2008 Total 127 2 124

04/07/2009 19/11/2009 Collisions between container doors and passenger trains at Eden Valley

3 0 3

30/03/2009 19/11/2009 Track worker injury near Dalston Kingsland Station 3 0 3

19/12/2008 12/08/2009 Incident involving a container train at Basingstoke Station

3 0 3

18/12/2008 14/12/2009 Collision and derailment of a passenger train at North Rode

3 0 3

07/12/2008 27/08/2009 Workforce struck by a train at Stevenage 6 0 6

22/11/2008 19/11/2009 Fatality at Bayles and Wylies footpath crossing 8 1 7

10/11/2008 10/11/2009 Derailment at East Somerset Junction 11 0 11

03/11/2008 07/10/2009 Level crossing fatality at Wraysholme 5 0 5

21/10/2008 28/07/2009 Near miss at Llanbadarn Level Crossing 8 1 7

27/07/2008 24/06/2009 Incident at New Southgate 5 0 5

01/07/2008 11/06/2009 Incident at Poplar Farm level crossing 2 0 2

18/07/2008 29/10/2009 Collisions and runaways involving road-rail engineering machines / Whinhill (18/07/2008)

3 0 3

24/06/2008 18/06/2009 Collision at Acton West 8 3 5

19/06/2008 06/03/2009 Investigation into User Worked Crossings / Loover Barn Level Crossing (19/06/2008)

8 1 7

28/05/2008 20/08/2009 Incident at Bridge GE19 near London Liverpool Street station

7 1 6

23/05/2008 12/11/2009 Workforce hit by a train at Kennington Junction 3 0 3

26/04/2008 14/09/2009 Collision at Leigh on Sea 7 0 7

31/03/2008 30/03/2009 Level crossing fatality at Tackley station 6 0 6

25/03/2008 18/03/2009 Derailment of a freight train at Moor Street station 3 0 3

01/03/2008 29/05/2009 Two incidents at Cheddington and Hardendale 10 0 10

22/01/2008 20/01/2009 Level crossing fatality near Haltwhistle 4 0 4

25/01/2008 30/04/2009 Derailment at Scunthorpe 9 1 8

05/12/2007 25/02/2009 Collision at Glen Garry 7 0 7

13/11/2007 16/07/2009 Workforce struck by a train at London Victoria 9 0 9

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04/11/2007 27/05/2009 Runaway engineering machine at Romford, Essex 6 0 6

03/09/2007 12/02/2009 Derailment at Glasgow 4 0 4

22/06/2007 22/01/2009 Derailment at Ely 16 0 16

Recs issued 2009 Total 167 8 159

12/06/2008 14/01/2010 Derailment of a freight train at Marks Tey 7 0 7

27/01/2009 03/02/2010 Derailment of a freight train near Stewarton 12 0 12

22/03/2009 18/03/2010 Incident at Greenhill Upper Junction, near Falkirk 6 0 6

06/05/2009 12/05/2010 Fatal accident at Fairfield level crossing 3 0 3

01/06/2009 25/03/2010 Derailment of a passenger train near Cummersdale 5 0 5

25/08/2009 18/08/2010 Derailment at Wigan North Western station 4 1 3

23/09/2009 05/08/2010 Overhead line failure, St Pancras International 7 0 7

29/09/2009 23/09/2010 Fatal accident at Halkirk level crossing 6 0 6

11/10/2009 05/08/2010 Derailment at Windsor and Eton Riverside station 3 0 3

14/11/2009 23/09/2010 Failure of Bridge RDG1 48 (River Crane) between Whitton and Feltham 6 1 5

28/11/2009 28/10/2010 Derailment near Gillingham tunnel, Dorset 5 0 5

02/12/2009 02/09/2010 Fatal accident at Whitehall West Junction 2 0 2

19/12/2009 07/10/2010 Near-miss at Victory level crossing 4 0 4

04/01/2010 21/06/2010 Collision at Exeter St Davids station 1 0 1

14/02/2010 09/12/2010 Incident at Romford station 5 0 5

Recs issued in 2010 Total 76 2 74

23/03/2011 15/12/2011 Train passed over Lydney level crossing with crossing barriers raised 3 1 2

28/01/2011 28/11/2011 Passenger accident at Brentwood station 5 0 5

08/11/2010 17/11/2011 Station overrun at Stonegate, East Sussex 3 0 3

05/02/2011 20/10/2011 Derailment of a passenger train near Dryclough Junction, Halifax 5 0 5

28/12/2010 29/09/2011 Derailment in Summit tunnel, near Todmorden, West Yorkshire 5 1 4

17/08/2010 15/08/2011 Uncontrolled freight train run-back between Shap and Tebay Cumbria 4 3 1

17/08/2010 11/082011 Collision between an articulated tanker and a passenger train at Sewage Works Lane UWC 6 1 5

05/11/2010 04/08/2011 Bridge strike and road vehicle incursion onto the roof of a passing train near Oxshott station 5 2 3

29/09/2009 & 03/11/2008

28/07/2011 AOCL Class Investigation 4 1 3

06/06/2010 14/07/2011 Accident at Falls of Cruachan Argyll 6 0 6

20/07/2010 11/07/2011 Runaway and collision of a road-rail vehicle near Raigmore, Inverness 4 0 4

10/07/2010 07/042011 Collision between train 1C84 and a tree at Lavington, Wiltshire 4 0 4

04/05/2010 24/03/2011 Runaway and derailment of wagons at Ashburys 6 0 6

30/03/2010 23/03/2011 Track worker struck by a train at Cheshunt Junction 2 0 2

16/01/2010 28/02/2011 Fatal accident at Moreton-on-Lugg, near Hereford 4 3 1

04/01/2010 24/02/2011 Derailment of a freight train at Carrbridge, Badenoch and Strathspey 4 0 4

22/12/2009 31/01/2011 Near miss involving a freight train and two passenger trains, Carstairs

3 0 3

06/03/2010 24/01/2011 Passenger train struck by object at Washwood Heath 4 0 4

Recs issued 2011 Total 77 12 65

04/09/2011 20/12/2012 Near miss incident at Ufton automatic half barrier level crossing, Berkshire

7 6 1

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28/01/2012 13/12/2012 Fatal accident at a footpath crossing near Bishop’s Stortford

3 2 1

12/04/2012 03/12/2012 Person trapped in a train door and dragged at Jarrow station, Tyne and Wear Metro

5 4 1

30/11/2011 21/11/2012 Road vehicle incursion and subsequent collision with a train, at Stowmarket Road

9 7 2

03/02/2012 21/11/2012 Derailment at Bletchley Junction, Bletchley 3 1 2

22/10/2011 27/11/2012 Fatal accident at James Street station, Liverpool 3 1 2

19/12/2011 27/09/2012 Collision between a train and a lorry and trailer on Llanboidy automatic half barrier level crossing

6 2 4

26/08/2011 19/09/2012 Derailment at Bordesley Junction, Birmingham 4 4 0

27/07/2011 30/08/2012 Derailment at Princes Street Gardens, Edinburgh 5 5 0

18/07/2011 09/08/2012 Container train accident near Althorpe Park, Northamptonshire

4 3 1

12/06/2011 06/08/2012 Track worker struck by a train at Stoats Nest Junction

1 0 1

24/08/2011 18/07/2012 Fatal accident at Gipsy Lane footpath crossing, Needham Market, Suffolk

4 1 3

10/09/2011 12/07/2012 Incident involving a runaway track maintenance trolley near Haslemere, Surrey

6 2 4

10/04/2011 02/07/2012 Detachment of a cardan shaft at Durham Station 6 0 6

19/06/2011 27/06/2012 Incident at Llanbadarn Automatic Barrier Crossing (local monitored), near Aberystwyth

6 3 3

03/10/2011 21/06/2012 Fatal accident at Mexico footpath crossing (near Penzance)

5 1 4

10/10/2011 30/05/2012 Person trapped in doors and pulled along platform at King's Cross Station

1 1 0

26/05/2011 23/05/2012 Safety incident between Dock Junction and Kentish Town

3 1 2

25/09/2011 29/03/2012 Collision between a train and tractor at White House Farm User Worked Crossing 0 0 0

06/04/2011 22/03/2012 Partial failure of Bridge 94, near Bromsgrove 3 0 2

08/03/2011 27/02/2012 Two incidents involving track workers between Clapham Junction and Earlsfield 5 2 3

08/01/2011 15/02/2012 Tamper driver struck by a train at Torworth level crossing 1 0 1

20/02/2010 30/01/2012 Passenger train derailment near East Langton, Leicestershire 4 0 4

Recs issued 2012 Total 94 46 48

23/08/2011 15/08/2013 Partial structural failure in Balcombe Tunnel 9 0 9

20/08/2012 08/08/2013 Collision at Arley 3 0 3

22/03/2012 29/07/2013 Incident at Lindridge Farm UWC 5 1 4

25/03/2012 24/07/2013 Buffer stop collision at Bradford Interchange 5 0 5

07/07/2012 27/07/2013 Derailment at Shrewsbury 4 0 4

16/07/2012 27/06/2013 Dangerous incident at Roydon 2 0 2

05/01/2012 20/05/2013 Dewirement at Littleport 2 0 2

25/04/2013 28/10/2012 Dangerous occurrence involving engineering possession, near Dunblane 0 0 0

28/01/2012 28/01/2013 Freight train derailment at Reading West Junction 5 5 0

02/05/2012 14/01/2013 Fatal accident at Kings Mill No.1 level crossing, Mansfield 1 0 1

Recs issued 2013-14 Total 36 6 42

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Table 6. RAIB recommendations on RSSB to 30/04/14

Incident date

Published date

Type of report and location Rec. no.

Accepted by RSSB?

Action plan in

progress?

Closed in SMIS

Closure accepted by ORR

11/01/06 18/06/06 Cutting of rail on line still open to traffic near Thirsk

1 28/03/07 16/01/09

04/11/05 02/11/06 Derailment near Oubeck North, Lancaster

4 13/08/07 01/11/07

25/11/05 08/01/07 Autumn Adhesion

8 N/A 17/11/08 15/11/11

10 N/A 17/11/08 15/11/11

11 N/A 17/11/08 15/11/11

12 N/A 17/11/08 15/11/11

15 N/A 17/11/08 In progress

16 N/A 17/11/08 In progress

17 N/A 27/02/08 08/12/09

18 07/09/12 15/11/11

02/11/05 02/11/06 Trolley runaway, Larkhall

2 19/12/08 09/09/08

9 28/03/07 19/10/10

26/11/05 29/11/06 Derailment near Moy 10 13/08/07 16/01/09

09/02/06 23/01/07 Derailment near Brentingby, Melton Mowbray

3 13/01/09 30/04/08

4 02/06/08 30/04/08

7 02/06/08 30/04/08

14/01/06 30/01/07 Derailment at Haymarket, Edinburgh

1 28/03/07 19/10/10

16/04/06 30/01/07 Blowback of loco fire at Grosmont

9 15/11/08 16/06/10

15/02/06 30/04/07 Train door incident at Huntingdon 5

18/07/07 06/04/08

29/07/06 29/05/07 Fatal accident at Deal

1 25/07/08 09/11/09

4 19/03/08 09/11/09

5 11/03/08 09/11/09

8 25/07/08 09/11/09

18/08/06 08/08/07 SPAD at Purley 4 02/05/08 30/06/09

31/10/06 22/08/07 Collision at Badminton 1 07/07/08 06/11/08

3 N/A 03/11/07 01/10/10

10/06/06 30/08/07 Train door incident at Desborough

9 19/12/08 08/12/09

29/04/07 28/02/08 Track worker fatality at Ruscombe Junction

4 N/A 04/08/08 02/11/1220

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27/08/07 11/06/08 Two trains in the same section at Aylesbury

3 08/09/09 18/09/09

01/02/08 25/09/08 Collision of a train with a demolished footbridge, Barrow upon Soar

3 15/06/09 08/12/09

23/02/07 23/10/08 Derailment at Grayrigg

22 N/A 31/07/09 08/12/09

23 N/A 31/07/09 08/12/09

25a21 N/A 31/07/09 25/01/11

25b N/A 31/07/09 25/01/11

25c N/A 31/07/09 25/01/11

25d N/A 31/07/09 25/01/11

25e N/A 31/07/09 25/01/11

27/08/07 30/10/08 Train overspeeding through an emergency speed restriction at Ty Mawr Farm Crossing

1 N/A 14/01/09 13/11/08

22/08/07 20/11/08 Signal passed at danger and subsequent near miss at Didcot North junction

3 N/A 18/09/09 26/01/10

4 N/A 18/09/09 26/01/10

8 09/11/09 09/11/09

01/03/08 27/05/09 Detachment of containers from freight wagons near Cheddington and Hardendale

6 N/A 14/10/09 01/02/10

7 N/A 14/10/09 19/10/10

9 N/A 14/10/09 01/02/10

21/10/08 28/07/09 Near miss at Llanbadarn AOCL near Aberystwyth

3 05/10/09 05/05/10

26/04/08 14/09/09 Freight train collision at Leigh-on-Sea on 26 April 2008

6 N/A 08/02/10 22/01/10

7 N/A 08/02/10 22/01/10

22/11/08 19/11/09 Double fatality at Bayles & Wylies Crossing, Bestwood, Nottingham

7 In progress In progress

04/05/10 24/03/11 Runaway and derailment of wagons at Ashburys

4 27/05/2011 In progress

17/08/10 15/08/11 Uncontrolled freight train run-back between Shap and Tebay, Cumbria

4 In progress In progress

28/01/11 28/11/11 Passenger accident at Brentwood station

2 02/09/13 16/09/13

03/10/11 21/06/12

Fatal accident at Mexico footpath crossing (near Penzance), 3 October 2011

2 In progress In progress

19/06/11 27/06/12

Incident at Llanbadarn Automatic Barrier Crossing (Locally Monitored), near

6 02/07/13 In progress

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Appendix 2. Glossary

For a full list of definitions, see the Annual Safety Performance Report.

Acronym Expansion

AHB automatic half-barrier crossing

ALARP as low as reasonably practicable

AOCL automatic open crossing, locally monitored

ASPR Annual Safety Performance Report

ATOC Association of Train Operating Companies

BTP British Transport Police

CCS Close call system

CCTV closed circuit television

CIRAS Confidential Incident Reporting and Analysis System

COSS controller of site safety

ECS empty coaching stock

ERA European Railway Agency

ERTMS European Rail Traffic Management System

FOC freight operating company

FWI fatalities and weighted injuries

GB Great Britain

GSM-R Global System for Mobile communications – Railway

HSE Health & Safety Executive

ICCS incident causal classification system

IFCS incident factor classification system

INES International Nuclear Event Scale

ISLG Infrastructure Safety Liaison Group

LOE Learning from operational experience

LUL London Underground Ltd

MOM mobile operations manager

NRMI Network Rail managed infrastructure

NRV national reference values

OFG Operations Focus Group

OHLE overhead line equipment

ORR Office of Rail Regulation

PHRTA potentially higher-risk train accident

PICOP person in charge of possession

PIM Precursor Indicator Model

PTI platform train interface

RAIB Rail Accident Investigation Branch

RGS Railway Group Standard

RIDDOR Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995

ROGS Railway and Other Guided Transport Systems (Safety) Regulations 2006

RRISG Road Rail Interface Safety Group

RRV road–rail vehicle

RSSB Rail Safety and Standards Board

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Acronym Expansion

SMIS Safety Management Information System

SPAD Signal Passed At Danger (without authority)

SRM Safety Risk Model

TOC train operating company

TPWS train protection and warning system

UK United Kingdom of Great Britain and Northern Ireland

UWC user-worked crossing

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Page 104: Learning from Operational Experience Annual - RSSB · Learning from Operational Experience Annual Report 2013/14 Greg Morse D.Phil Operational Feedback RSSB Block 2, Angel Square