Staff Reps Conference Wednesday 27th April 2016

Westwood Network Rail Training and Management

Centre, Coventry

Agenda Registration 08.00 - 09.00 Westwood introduction and Safety Brief Video 09.00 - 09.05

Welcome and introduction – Gerry Moy TSA Chairman – Bill Cooke 09.05 - 09.15

What’s on my Mind - Steve Featherstone 09.15 - 09.45 A commercial and Development overview Infrastructure Projects - Neil Thompson 09.45 - 10.15 What's your view, Bill Cooke - Andy Pheby 10.15- 10.40 Tea & Coffee Break 10.40 - 11.00 RSSB T1082 Fatigue Projects update /Overview - Charlotte Morrison 11.00 - 11.15 Breakout Session 1 - RSSB 11.15 - 12.30 Lunch (Buffet served outside the auditorium (45 Mins) 12.30 - 13.15

Breakout session 2, RSSB 13.15 - 14.30 RSSB recap/summary, auditorium – Charlotte Morrison 14.30 - 14.45 Close Call Champions within the TSA , Mark wright, Emma Ivory, Andy Boyater 14.45 - 15.00 Your Thoughts Voting buttons Morning feedback – Andy Pheby 15.00 - 15.15

Questions and Answer session - Open Forum 15.15 - 15.30

Closing comments and thoughts of the day – Gerry Moy TSA Chairman 15.30 - 15.45

Throughout the day we will be conducting some research with 50 randomly selected attendees on the effect of wearing a Beanie hat under a Hard Hat to establish whether it has any effect on the persons hearing. This will be measured by us using a Mobile Hearing Van / Booth the same as used in Railway Medicals.

We have various exhibitors available for you to visit during the Day you will find

them in Rooms E4 – E5

RSSB workshops

• 2/3 tools will be explained during each workshop and participants will be given the opportunity to ask questions and discuss the tools

• Participants will be asked to complete an evaluation worksheet for each tool discussed

• Facilitators will be required to help document the comments/thoughts and pros/cons brought up in discussions and to assist in handing out/collecting in the worksheets

• Projectors will be required to show our slides illustrating how to use the tools

• Participants will return to the same room for the second break out session and facilitators will rotate so that each workshop group covers at least 4 different tools

Westwood Safety Video

Gerry Moy - Bill Cooke

Welcome to the TSA

“The Staff reps Conference 27th April 2016”

Why we are here today

Exhibitors attending today • Selectequip Draegar

• Safe Aid Body Guard

• Uvex Tower Supplies

• Cardiac Science Reatec.com

• Co Channel AJC Retail solutions

• Hilti Uk Heart plus

• Worlifts Rock Fall

• Jefco Tools Stronghold

• 8Point8 Vanguard

Steve Featherstone

Programme Director IP Track

April 2016

Let’s start with Safety

Talking Heads offer a new

way of making the safety

message real

Jerzy Jamroz TRS 2 assistant systems manager

Darren Phillips systems manager BCS1

What’s on my mind

Safety

Standards

Customers

People

Supply chain

Costs

Continuous

Improvement

Safety

21% improvement Lost Time Injury Frequency Rate

Mark Carne said “This really shows what is possible with strong committed

leadership. Your team must be proud of this achievement - I know I am!

I will keep my fingers crossed on the British Safety Council Sword of

Honour.

These are hard to win - which is why they are so sought after - and it will

be a tremendous achievement if you make it on first submission!

Well done to the Track Safety Alliance. Brilliant work.”

► Prep4Safety

► Industry Common Induction

► Safety Leadership

► Track Safety Alliance

Safety

Fatigue Welfare

Close Calls PPE

Working at Height Mental Health, Wellbeing &

Literacy

Occupational Health ALO

Fair Culture Sustainability

Track Safety Alliance work streams

Standards

► Grip4Track

► Plant reliability

Customers

► Don’t overrun

► Get the base plan right

► Robust contingency

plans

► QRSA lite

► Target setting

People

► Competency

► Capacity

► Culture

Suppliers

Costs

► Reduce costs

► Deliver efficiencies

► Improve performance

Continuous Improvement

Project Jedi

4% challenge across Track

Continuous improvement?

Don’t be scared to get things wrong!

Steve Featherstone

Programme Director IP Track

Staff Reps Conference Wednesday 27th April

Neil Thompson Programme, Development & Commercial Director

REGIONS

Central GW&C SNE Southern

MAJOR PROGRAMMES

NP Signalling TLP Track

FUNCTION

Programme, Commercial & Development

Engineering

Safety & Sustainability

Finance and Audit

Human Resources

24

My Current Role

My Construction Safety Journey • 1978 – Starting work on site as labourer

• 1984 - First graduate project on site with Balfour Beatty

• 1988 - Fatality on my project Crystal Palace Hotel

• 1988 - Fatality on my project Crystal Palace Hotel

• 1989 - Fatality on my project Crystal Palace Hotel

• 1996 – Fatality on my project, the Arlesey bypass, Bedfordshire

• 2006 – Cricklewood Curve De-Railment

• 2006 - Lead Investigator Fatality Waverley Station (Neil Martin)

• 2007 – Led recovery programme on the Grayrigg de-Railment

• 2008 – Fatality on my Project Brigg Lincolnshire (David Salkeld)

• 2008 - Visit Site Fatality Rugby Station (Mark Murray)

• 2010 – Fatality on my Project Forth Bridge (Robert McDonald)

• 2010 - Fatality on my Project Tay Bridge (David Rogers)

• 2012 – Lead Investigator Saxilby Fatality (Scott Dobson)

• 2014 - Visit Shell Qatar (Life Saving Rules)

How to Act • Be authentic as a leader. • Provide the Basic Needs – funding, welfare, and PPE.

Would you put your family to work in the environment you have created?

• Be less prescriptive in what we want done – less generic method statements and more in-situ risk based assessments. The guys on site know better than us how to construct.

• Be caring in particular health, travel time, and accommodation.

• Plan, Plan & Plan.

How to Act on Site

• Look after yourself and your colleagues.

• Don’t be accepting of poor standards.

• Speak up and report anything that’s not right.

• Always follow the life saving rules.

Leadership Development as our People Mature

How I Focus on Safety • Planning a. Strategic

b. Resource

c. Sponsorship & Development

d. Procurement i.e. Prequalification to Tender to Award to Delivery

e. DWWP

• Incentivise Good Safety Performance

• Employ Competent Suppliers a. PQ & ITT weightings

b. Supplier accreditation

• Change Reduction not Change Control

Conclusion - What I’ve Learnt

• Don’t learn safety by accident

• Incentivise don’t punish

• Everyone has a duty to look after themselves.

• Those with the answers are on site not in the office.

• Safety and Performance goes hand in hand.

“What's your view”

Bill Cooke and Andy Pheby

/ 9-May-16 33

What do you think?

Andy Pheby

/ 9-May-16 34

“Millionaire” voting buttons

We are after your opinion

Voting is anonymous and we can not see your

answer

(cover the LED if you want to hide your answer from

neighbour)

We are after your thoughts, not a test

If you press the wrong button, just re press.

/ 9-May-16 35

30%

12%

14%

17%

15%

13%

What time did you set off to attend today's event?

1. Before 4am

2. 4am-5am

3. 5am-6am

4. 6am-7am

5. 7am-8am

6. Stayed on site/locally

/ 9-May-16 36

39%

23%

18%

20%

What is your main work activity?

1. Track worker

2. Supervisory/Technical (COSS/MC/CC)

3. Plant/Machine Operator

4. Off site support/managerial role

/ 9-May-16 37

32%

15%

14%

11%

16%

13%

How long have you known about the TSA?

1. Today

2. Less than a year

3. Year

4. 2 years

5. 3 years

6. 4 years

/ 9-May-16 38

31%

14%

16%

13%

12%

13%

How long have you worked in the rail industry?

1. Under a year

2. 1-3 years

3. 3-5 years

4. 5-10 years

5. 10- 15 years

6. 15 years plus

/ 9-May-16 39

73%

27%

Do you think Safety has improved?

1. Yes

2. No

/ 9-May-16 40

64%

36%

In your opinion has Welfare approved?

1. Yes

2. No

/ 9-May-16 41

69%

31%

In your opinion has PPE improved?

1. Yes

2. No

/ 9-May-16 42

65%

35%

In your opinion has the recognition and

awareness of Mental Health and wellbeing

improved?

1. Yes

2. No

/ 9-May-16 43

71%

29%

In your opinion has Fatigue Management

improved?

1. Yes

2. No

/ 9-May-16 44

66%

34%

In your opinion has working at height become

safer?

1. Yes

2. No

/ 9-May-16 45

69%

31%

In your opinion has occupational health on site

improved (HAVS, Noise, Ballast Dust, Asbestos)?

1. Yes

2. No

/ 9-May-16 46

66%

34%

Do you believe general housekeeping track side

has improved?

1. Yes

2. No

/ 9-May-16 47

68%

32%

Is it time for a cup of tea?

1. Yes

2. No

Tea and Coffee Break 20 mins

10.4O – 11.00

No drinks allowed in the auditorium

RSSB T1082 Fatigue Projects Update and Overview

Charlotte Morrison

The story so far…

Tools Workshops

In scope Out of scope Given the job you do, could you use this tool?

How will management and others respond to the use of the tool?

Is it clear what information the tool requires?

How will management and others respond to the results from the tool?

Is it easy to understand the results?

How will the tool be rolled out?

How could the tool be changed and improved?

How accurate is the tool in measuring fatigue?

52

1. Charlotte M – auditorium

2. Dan – E9

3. Priya – E1

4. Nic – E10

5. Charlotte K – E11

Groups

Rooms E1, E9, E10, E11, Auditorium

Room E1 Facilitator's: Priya Shah (RSSB) Room E9 Facilitator's: Dan Basacik (RSSB) Auditorium Facilitator's: Charlotte Morrison (RSSB) Room E10 Facilitator's: Nicholas Bowler (RSSB) Room E11 Facilitator's: Charlotte Kaul (RSSB)

Breakout session 1

Research into Fitness for Duty

Checks and Predicting the Likelihood of Experiencing Fatigue

Workshop

11.15 – 12.30

Buffet style Lunch served outside

the auditorium 12.3O – 13.15

Exhibitors in Rooms

E4 – E5

Breakout session 2

Research into Fitness for Duty

Checks and Predicting the Likelihood of Experiencing Fatigue

Workshop

13.15 – 14.30 Discussion

Welcome back!

Next steps

Thank You charlotte.morrison@rssb.co.uk

Close Call Champions within the TSA

Mark Wright, Emma Ivory, Andy Boyater

Close Call Champions: The Journey so Far…….

• Following the TSA’s initiative to train Close Call Champions; the S&C North Alliance (Doncaster) managed to get 4 Champions trained.

• Between these Champions they have been accountable for approximately 1 third of all

the Close Calls raised throughout 2015/16. Bearing in mind they weren’t trained until Summer 2015.

• At the beginning of 2016 the TSA held a 1 day ‘Train the Trainer’ session to allow us to

deliver our own courses, at our own depots, in our own time. Reducing travel costs, lost time through travelling, at a time convenient to our work banks and allowing them to maintain their work/life balance, being closer to their normal place of work.

• In April the Doncaster depot delivered it’s first course with 4 further Champions trained. The first course was fun, interesting, educational and rewarding – but that’s just the trainers views!!

• Lets see what some of the candidates thought:

Close Call Champions: The Journey so Far…….

What they thought before: “As a new PTS holder I thought that the close call procedure is a good system put in place and that it is easy to use. The only downfall is when you first start work at your workplace maybe there should be some sort of induction in to how to report a close so that everyone has the knowledge going forward.” “Prior to attending the course I thought a lot of the close calls that where submitted were just to get the numbers up and some of them could have got dealt with on site and closed out straight away. I also thought that some close calls where pretty vague on the information.” What they thought about the course: “Course content was good and the duration was the correct amount to process the information giving also that the trainer was exceptional and delivered the course in a professional fun way of learning where everyone was involved at every point.” “The course was a lot better than I expected. I thought it would be boring and that the day would drag. The trainer got us all involved and it wasn’t just a “death by power point” day, the groups discussions, videos and games kept us interested and open to other peoplse views on scenarios. I believe doing the training over 2 days is the best scenario as if you try and squeeze everything all in one day it may become overloaded. Having the chance to go away for the night and come back the next day can help the trainer see if we have understood and gained knowledge by asking questions in the morning.”

Close Call Champions: The Journey so Far…….

And how are they going to take this forward?: “Going forward I believe I can make a difference as I feel a lot more confident in challenging unsafe practices and behaviours. A Close Call ain’t “grassing your mate up”, it’s giving you the opportunity to educate others on something that went wrong, that you reported it and that got put right, which in effect could one day “save your mate” from accidents or injuries.” “Now that I have a better understanding of what a close call should be and what makes a quality close call I will take this into my team and co-workers and help them make close calls that will make the workplace a safer environment to work in.”

Next steps: As you read this we will just be completing our 2nd Close Call Champion training course up in Glasgow where we will have another 6 Champions ready to take forward this great initiative!! These are a mixture of AmeySersa and Torrent staff.

These are all genuine comments from our newly trained CCC’s.

IP Track Finance

‘Prep4Safety’ in the

office environment

• The IP Track Finance team have made a

number of commitments to safety and close

calls.

• An example of this was demonstrated at the

bi-annual Finance team meeting where the

team carried out ……

‘Prep4Safety’ in an office

environment’

Prep4Safety

The whole team got involved preparing the room and

making any potential hazards safe…

Fire door closed

Coat stand moved to a

safe position in the room

Tables re-positioned so

access to fire exits were

clear

Surfaces tidied

trip hazards were identified and made safe…

BEFORE

trip hazards removed

AFTER

The Finance team have committed to do this

preparation for all future meetings they attend.

5 minutes is all it took to ensure the

environment was safe and to make a

difference to keeping people safe and

preventing harm and injury…

“Your Thoughts” Morning Feedback results

Andy Pheby - Bill Cooke

How we worked this out.

•Two questions answered earlier

•“main work activity”

•“Length of time in rail industry”

•Allowed the data to be broken down

•Could not see how you individually answer

9-May-16

9-May-16

Do you think that Safety has improved? 6% Answered No = 10

9-May-16

Do you think Safety has improved? 6% Answered No = 10

9-May-16

30% of you set off this morning before 6am.

9-May-16

Do you think Fatigue Management has improved? 53% Answered No = 86

9-May-16

How long have you worked in the rail industry?- 38% answered off site

support = 63

9-May-16

Are we continuously improving? How Yes was answered?

0 10 20 30 40 50 60 70 80 90 100

15 years plus

Under a year

80

83

88

100

61

33

46

17

73

33

60

40

50

57

housekeeping

Occ Health

Height

Fatigue

Mental Health

PPE

welfare

To Be(anie) or Not to Be(anie)

That is the question?

9-May-16

TSA Website

www.tracksafetyalliance.co.uk

•www.facebook.com/tracksafetyalliance

• @TSA_NWR 9-May-16

Questions and Answer session Open forum

Bill Cooke

Closing Comments and thoughts on the day

Gerry Moy