lean six sigma: inside€¦ · in 25 cities across the u.s., 3m sales ... next level. lean six...

28
3 May 22-June 11, 2012 Sections Inside Pg. 4 — Fresh perspectives from the ‘Frontline’ The Frontline Sales Initiative brings high- potential college students and graduates to 3M for sales internships. For some, this experience leads to an offer of full- time employment at 3M. Pg. 5 — 3M™ Tegaderm™ is 3M’s newest strategic brand 3M’s Health Care Business is rightfully proud of the 3M™ Tegaderm™ brand, its first strategic brand. Highly valued by clinicians everywhere, the product line has come to define the standard of care for intravenous sites. Pg. 6 — Bringing interactivity to new places Wherever people want to interact with a display, 3M wants to be there with its products. That’s how 3M Touch Systems, Inc., is positioning itself in the market. Pg. 8 — Nine teams, one individual gain EHS recognition Meet the recipients of 3M’s Environ- mental, Health and Safety Achievement Awards. Pg. 14 — 3M Sales Connection connects with kids In 25 cities across the U.S., 3M sales reps and sales managers are contrib- uting their time and talent, as well as company resources, to local Boys & Girls Clubs of America to help steer kids in a good direction. Pg. 20 — A waterless wash Meguiar’s ® Ultimate Wash & Wax Anywhere gives drivers an easy way to keep their cars clean and shiny without the need for water, a hose, or a bucket. Read about this and other 3M products in this is- sue’s Product Focus section. Pg. 2 News Pg. 20 Product Focus Pg. 22 Home & Life Pg. 24 People & Events Something new to smile about Page 10 Closing the service gap in Latin America Page 16 Lean Six Sigma-driven operational excellence contributed $1.35 billion to 3M in 2011, and is on track to deliver more in 2012. In the following interview, Jim Welsh, vice president, Manufacturing and Supply Chain Services and Lean Six Sigma, describes Lean Six Sigma’s role in “Big B” successes and the company’s growth, present and future. Q: Lean Six Sigma’s contributions to 3M have been great. Last year, $1.35 billion was saved. And over the past 10 years, the total savings were $9.5 billion. Can you comment on these impressive results? A: These results are due to the amazing work of our master black belts and black belts as they led our green belts. By being aligned with ‘Big B’ business strategies, and constantly adding to our project hoppers, they helped 3M divisions face the economic and market challenges through the years. And by building on the successes of previous years, their efforts continue to generate great cost- and cash-savings for the company, which are integral to 3M’s continued financial strength. So I would like to say to our belts, ‘Fantastic job and thanks.’ It is a privilege to work with such a highly talented team. At the same time, the challenges the company faces continue, and we are expected to grow along with them by staying aligned with the needs of the businesses. Q: Can you reiterate the value and importance of Lean Six Sigma to 3M? A: Our employees tell us that Lean Six Sigma has been so great because it has provided consistent method- ologies and a common language across the company. You can go to a 3M company anywhere in the world and, because of Lean Six Sigma, the conversations will involve the same definitions, methodologies and tools. It has provided a common framework for going after the challenging business issues we all face. Q: It has been said that there is a need to re-energize Lean Six Sigma at 3M. What do you say? A: With the appointment of a new president and chief executive officer at 3M, I think it’s an appropriate time to ask ourselves how to take Lean Six Sigma to the next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress. But there are areas where we see more opportunity and could do more. Not surprisingly, we did see a reduction in the number of belts globally through this recession. However, I am confident that our business leaders see the benefits that our belts provide, and these posi- tions are now being filled again. For example, Patrick Deconinck [now senior vice president, West Europe] has told me that the strong results during his tenure in the Industrial Adhesives and Tapes Division were achieved through Lean Six Sigma. He is now taking a similar approach in West Europe and is adding a number of belts to drive results there. (See related sidebar, page 7.) Q: Can you comment briefly on how Lean Six Sigma and related methodologies have evolved over the years? A: We started our Six Sigma journey at 3M in 2001, and in 2006 we integrated Lean. Adding Lean was a very critical part of our evolution process because Six Sigma in itself does not provide all the tools necessary to deliver lower costs and reduced cycle times. Lean is all about driving speed and removing waste. Six Sigma is all about reducing variability, so these are very complementary processes. To get the best of both worlds, we need Lean as much as Six Sigma. In 2006, when we integrated Lean, we made the fundamental change of moving from a ‘push’ to a ‘pull’ strategy. Before 2006, there was a concerted effort to ‘push’ Lean and Six Sigma into all parts of the company. As Lean Six Sigma became ‘how we do business,’ it began to be pulled in by the businesses in support of their critical needs. Within Lean Six Sigma, we evolved, too, and developed the skills and tools needed to support the businesses in their growth objectives. We don’t just focus on cost reductions. We are also providing skills and tools for new product commercialization efforts and new technology (Continued on page 7) Lean Six Sigma: Driving greater contributions in 2012 “The challenges we face always grow, and we are expected to grow along with them. There are many opportunities and challenges ahead of us, and we will use Lean Six Sigma to meet them successfully by staying aligned with the needs of the divisions and Big Businesses.” Jim Welsh, vice president, Manufacturing and Supply Chain Services and Lean Six Sigma

Upload: others

Post on 11-Aug-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

3May 22-June 11, 2012

Sections

InsidePg. 4 — Fresh perspectives from the ‘Frontline’The Frontline Sales Initiative brings high-potential college students and graduates to 3M for sales internships. For some, this experience leads to an offer of full-time employment at 3M.

Pg. 5 — 3M™ Tegaderm™ is 3M’s newest strategic brand3M’s Health Care Business is rightfully proud of the 3M™ Tegaderm™ brand, its first strategic brand. Highly valued by clinicians everywhere, the product line has come to define the standard of care for intravenous sites.

Pg. 6 — Bringing interactivity to new placesWherever people want to interact with a display, 3M wants to be there with its products. That’s how 3M Touch Systems, Inc., is positioning itself in the market.

Pg. 8 — Nine teams, oneindividual gain EHS recognitionMeet the recipients of 3M’s Environ-mental, Health and Safety Achievement Awards.

Pg. 14 — 3M Sales Connection connects with kidsIn 25 cities across the U.S., 3M sales reps and sales managers are contrib-uting their time and talent, as well as company resources, to local Boys & Girls Clubs of America to help steer kids in a good direction.

Pg. 20 — A waterless washMeguiar’s® Ultimate Wash & Wax Anywhere gives drivers an easy way to keep their cars clean and shiny without the need for water, a hose, or a bucket. Read about this and other 3M products in this is-sue’s Product Focus section.

Pg. 2 News

Pg. 20 Product Focus

Pg. 22 Home & Life

Pg. 24 People & Events

Something new to smile aboutPage 10

Closing the service gap in Latin AmericaPage 16

Lean Six Sigma-driven operational excellence contributed $1.35 billion to 3M in 2011, and is on track to deliver more in 2012.In the following interview, Jim Welsh, vice president, Manufacturing and Supply Chain Services and Lean Six Sigma, describes Lean Six Sigma’s role in “Big B” successes and the company’s growth, present and future.

Q: Lean Six Sigma’s contributions to 3M have been great. Last year, $1.35 billion was saved. And over the past 10 years, the total savings were $9.5 billion. Can you comment on these impressive results?A: These results are due to the amazing work of our master black belts and black belts as they led our green belts. By being aligned with ‘Big B’ business strategies, and constantly adding to our project hoppers, they helped 3M divisions face the economic and market challenges through the years. And by building on the successes of previous years, their efforts continue to generate great cost- and cash-savings for the company, which are integral to 3M’s continued financial strength. So I would like to say to our belts, ‘Fantastic job and thanks.’ It is a privilege to work with such a highly talented team. At the same time, the challenges the company faces continue, and we are expected to grow along with them by staying aligned with the needs of the businesses. Q: Can you reiterate the value and importance of Lean Six Sigma to 3M? A: Our employees tell us that Lean Six Sigma has been so great because it has provided consistent method-ologies and a common language across the company. You can go to a 3M company anywhere in the world and, because of Lean Six Sigma, the conversations will involve the same definitions, methodologies and tools. It has provided a common framework for going after the challenging business issues we all face. Q: It has been said that there is a need to re-energize Lean Six Sigma at 3M. What do you say?A: With the appointment of a new president and chief executive officer at 3M, I think it’s an appropriate time to ask ourselves how to take Lean Six Sigma to the next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress. But there are areas where we see more opportunity and could do more. Not surprisingly, we did see a reduction in the number of belts globally through this recession. However, I am confident that our business leaders see the benefits that our belts provide, and these posi-tions are now being filled again. For example, Patrick Deconinck [now senior vice president, West Europe] has told me that the strong results during his tenure in the Industrial Adhesives and Tapes Division were achieved through Lean Six Sigma. He is now taking

a similar approach in West Europe and is adding a number of belts to drive results there. (See related sidebar, page 7.)

Q: Can you comment briefly on how Lean Six Sigma and related methodologies have evolved over the years?A: We started our Six Sigma journey at 3M in 2001, and in 2006 we integrated Lean. Adding Lean was a very critical part of our evolution process because Six Sigma in itself does not provide all the tools necessary to deliver lower costs and reduced cycle times. Lean is all about driving speed and removing waste. Six Sigma is all about reducing variability, so these are very complementary processes. To get the best of both worlds, we need Lean as much as Six Sigma. In 2006, when we integrated Lean, we made the fundamental change of moving from a ‘push’ to a ‘pull’ strategy. Before 2006, there was a concerted effort to ‘push’ Lean and Six Sigma into all parts of the company. As Lean Six Sigma became ‘how we do business,’ it began to be pulled in by the businesses in support of their critical needs. Within Lean Six Sigma, we evolved, too, and developed the skills and tools needed to support the businesses in their growth objectives. We don’t just focus on cost reductions. We are also providing skills and tools for new product commercialization efforts and new technology

(Continued on page 7)

Lean Six Sigma: Driving greater contributions in 2012

“The challenges we face always grow, and we are expected to grow along with them. There are many opportunities and challenges ahead of us, and we will use Lean Six Sigma to meet them successfully by staying aligned with the needs of the divisions and Big Businesses.”

Jim Welsh, vice president,Manufacturing and Supply Chain Services and Lean Six Sigma

Page 2: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

News2 3M Stemwinder May 22-June 11, 2012

‘Euro-Area Economy Avoids Second Recession on German GDP’(Bloomberg.com, May 15, 2012) “Germany helped the euro area avoid its second recession in three years as growth in the region’s largest economy offset contrac-tions in peripheral countries. Gross domestic product in the 17-nation euro region stagnated in the latest quarter compared with the prior three months, the European Union’s statistics office in Luxembourg said May 15. The median forecast of economists surveyed by Bloomberg was for a 0.2 percent contraction. The German economy expanded 0.5 percent, compared with the 0.1 percent median estimate by economists in a separate survey. Germany’s expansion is helping counter declining GDP in the euro area’s peripheral economies amid a deepening debt crisis. “European finance ministers meeting in Brussels are pondering the prospect of Greece exiting the currency union, while voters from France to Greece rejected austerity plans by punishing administrations at the ballot box. ‘Germany is holding up the rest of the euro zone,’ said Nick Kounis, head of macroeco-nomic research at ABN Amro in Amsterdam. ‘While it will remain the outperformer, I doubt this will happen again in the second quarter,’ he said, adding that for the euro area “the second quarter is likely to be negative.’”

‘Greece Teeters as Talks Fail’(The Wall Street Journal, May 16, 2012) “Greece’s future in Europe’s common currency was in doubt after a last-ditch effort to form a new government failed and the country’s political turmoil sparked a dramatic increase in bank withdrawals. After a week of fruitless negotiations, Greece’s political parties couldn’t agree on a governing coalition, leaving the country in political limbo until new elections next month. The delay could deprive Athens of badly needed international aid and deepen Greece’s economic depression. “In a potent sign of Greeks’ rising anxiety, depositors withdrew €700 million ($898 million) from local banks on Monday alone, according to the country’s national bank — a significant escalation in capital flight from the country. Greece’s President Karolos Papoulias told

party leaders that the situation facing Greece’s lenders was very difficult and that ‘the strength of banks is very weak right now,’ according to a transcript released May 15.”

‘Japan’s Inpex to Boost Energy Exploration’(The Wall Street Journal, May 13, 2012) “Inpex Corp. plans to double its investment in energy exploration to ¥300 billion ($3.75 billion) over the next five years to meet Japan’s rising demand for fossil fuel in the aftermath of last year’s Fukushima Daiichi nuclear accident. ‘Our mission is to own stakes in energy proj-ects, hopefully as an operator,’ Inpex President Toshiaki Kitamura said May 11. Inpex expects its overall investment in the next five years, including for research and development, to total ¥3.5 trillion. “The decision comes as Japanese compa-nies try to secure great supplies of liquefied natural gas amid government plans to reducing Japan’s reliance on nuclear power. Inpex aims to achieve output of one million barrels of oil equivalent a day as early as 2020 from 400,000 barrels currently. The company’s focus will be on LNG, a fuel Japan desperately is seeking to narrow an energy-supply gap caused by closing all the country’s nuclear reactors just over a year after the world’s worst atomic nuclear [incident] in a quarter-century.”

‘April consumer prices flat as gasoline drops’(Reuters.com, May 15, 2012) “Consumer prices were flat in April as house-holds paid less for gasoline and natural gas, possibly giving the U.S. Federal Reserve more room to help economic growth should the recovery stumble. The Labor Department said on May 15 its Consumer Price Index (CPI) was unchanged last month after rising 0.3 percent in March. April’s increase was in line with econo-mists’ expectations. “Outside the volatile food and energy category, inflation pressures also appeared to be modest. Core CPI edged up 0.2 percent, matching the increase posted in March. A number of officials at the Fed appear loath to take further action to help the economy, with some arguing the central bank needs to get ready to start removing monetary stimulus.”

‘Industrial Production in U.S. Climbs More Than Forecast’(Bloomberg.com, May 16, 2012) “Industrial production in the U.S. climbed more than forecast in April, propelled by gains in auto manufacturing and utility use. Output at factories, mines and utilities increased 1.1 percent last month, the most since December 2010, after a 0.6 percent decline in March that was revised from no change, the Federal Reserve reported May 16 in Washington. Economists forecast a 0.6 percent gain, according to the Bloomberg News survey median. Manufacturing, which makes up about 75 percent of total production, rose 0.6 percent. Utility output climbed the most in two years. Motor vehicles sales in the first quarter that were the strongest in four years have buoyed manufacturing, helping make up for a slow-down in corporate equipment purchases. While U.S. exports accelerated during the first three months of 2012, weaker economies in Europe and parts of Asia remain a hurdle for American factories.”

‘South Africa Unveils $700 Million Manufacturing Support’(Bloomberg.com, May 15, 2012) “South Africa announced a 5.75 billion rand ($700 million), three-year program to boost investment in manufacturing and raise economic growth in Africa’s biggest economy. Eligible companies can apply for capital-investment grants and funding to improve their competitiveness and energy efficiency, Trade and Industry Minister Rob Davies said in a speech in Cape Town May 15. “The Industrial Development Corp., a state lender, will also set up a loan facility for manu-facturers seeking to modernize and expand, he said. ‘The manufacturing sector has expe-rienced a number of challenges’ such as rising electricity prices and a volatile currency, Davies said. ‘Many manufacturers are wary about considering investments. We want to work with manufacturers, to support manufacturers, to make the kinds of investments that are going to raise competitiveness.’ Manufacturing accounts for about 15 percent of South Africa’s gross domestic product, down from 21 percent in 1977.”

Economic realities: What’s happeningFollowing is a compilation of news reports about the current economic environment.

Directory

© 2012 3M

3M Stemwinder is a hub of relevant and timely information for employees and retirees that promotes 3M’s innovative culture, values and strengths. Key features are stories about 3M’s businesses, technologies, products and people. The publication’s aim is to help readers understand and connect to what is happening in the company. 3M Stemwinder is published twice a month and is distributed worldwide. Story ideas are welcomed. Advertising is solicited and accepted for products and services that may be of interest to readers, but 3M reserves the right to reject any advertising. Publication of an advertisement does not imply endorsement by 3M. 3M Stemwinder is produced by 3M Corporate Communications. Business and editorial offices: 3M Center, Building 225-01-S-15, St. Paul, MN 55144-1000.

May 22-June 11, 2012 Vol. 26, No. 10

General comments: (651) 737-2266 or contact StemwinderMail via Lotus Notes

Editor-in-chief:Linda Branch (651) 733-9993

Editor:Vicki Engelen (651) 737-0053

Business manager:Marilyn Naglak (651) 733-2920

Coordinator:Suzanne Lewis (651) 733-9241

Design:Judie Birk and Jacqueline Hagyard (651) 733-2717

Business ads: Contact Stefani Pennaz or Rachel Phelan at Tiger Oak Publications (612) 548-3180

Ad design: Jacqueline Hagyard (612) 548-3214

Story Ideas: Send ideas via Lotus Notes to Lori Anderson, communications manager

People on the Move/Anniversaries/Retirements:Barb Breault (651) 737-4262

Distribution/mailing lists: Employees call (651) 733-3248

Report a retiree death: 3M FiRST Line Center 1-888-611-5500 Online access to 3M Stemwinder• Employees Look for the Stemwinder link on the right side of the 3M Source US Home page, or go to http://3MSource.mmm.com/Stemwinder This site has links to: – 3M Stemwinder digital edition – submit 3M Stemwinder announcements: • PeopleontheMove • retirement • serviceanniversary – story database – submit story ideas• Retirees www.3M.com/us/retiree• Advertisersandothers http://eStemwinder.3M.com

Page 3: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

News May 22-June 11, 2012 3M Stemwinder 3

A fluffy fightOn international Pillow Fight Day (Saturday, April 7), there were massive pillow fights in 115 cities around the world. This annual event, in its fifth year, is part of the Urban Playground Movement, which promotes groups organizing free, fun, public events for all ages. Groups can sign on to organize the event locally. For example, 3M Taiwan and Carrefour Taiwan Textile jointly sponsored Pillow Fight Day in Taiwan. it was the first time the two conducted a public relations event together. Pillow fights took place at 27 Carrefour hypermarkets. Hundreds of people were involved. During the 15-minute pillow fights, feathers flew. in conjunction with this event, 3M promoted its Filtrete™ Pillows (with allergen barrier) at Carrefour, and sold out 332 pillows at the 27 stores combined within a day following the event. in 2012, through April, 3M had sold nearly 30,000 Filtrete pillows in Carrefour.

CALL651-482-1322

www.maplewoodtoyota.com · Check Out: www.whytundra.com · Just South of 694 on Hwy 61 at Beam Ave. · MaplewoodSales Hours: Mon-Thurs 8:30am - 9pm, Fri-Sat 8:30am - 6pm · Service Open until Midnight Mon-Thurs

CALL 651-455-6000

Fastest Growing Dealership in MN*

www.invergrovetoyota.com · www.invergrovescion.com · 1037 Hwy 110 · Inver Grove Heights*Toyota dealership for Toyota Sales 2010

3M SPECIAL OIL & FILTER CHANGE WITH 21-POINT INSPECTION$1888*Excludes synthetic and trucks. Toyota only. Must present coupon when order is written. Not valid with any other offers. Valid at Inver Grove Toyota and Maplewood Toyota. Prior Sales Excluded. Offer Expires June 30, 2012.

INCLUDES · Oil fi lter change · 21- Point Inspection · Engine oil change (up to 5 qts.)

*36 months, 12,000 miles per year. 1st payment & license Fees Upfront, Taxes & $75 doc fee included. No security deposit. On approved credit. **Covers normal factory scheduled service. Plan is 2 years or 25k miles, whichever comes � rst. The new Toyota vehicle cannot be part of a rental or commercial � eet or a livery or taxi vehicle. See participating Toyota dealer for details. †$75 doc fee. On approved credit. ∆See dealer for ticket details. All offers expire 5-31-2012

*Toyota is the #1 choice among customers based on Toyota retail brand sales CY2010

OVER 900 NEW VEHICLES AVAILABLE!OVER 900 NEW VEHICLES AVAILABLE! 0% APR0% APR

NEW 2012 TUNDRA NEW 2012 VENZANEW 2012 SIENNA NEW 2012 RAV4

NEW 2012 HIGHLANDER

AVALIABLE ON ALL 5 MODELS!0% FOR 60 MONTHS! 0% FOR 60 MONTHS!

2012 SIENNA NEW NEW 2012 HIGHLANDER

NEW NEW 2012 RAV4

AVALIABLE ON ALL

NEW 2012 TUNDRANEW 2012 TUNDRA

0% FOR 60 MONTHS!

2012 TUNDRA

Page 4: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

News4 3M Stemwinder May 22-June 11, 2012

Fresh perspectives from the ‘Frontline’College graduates who enter 3M’s sales internship program often join the company. Here’s what four say about the experience.

“Exceptional sales talent is coming to us from university campuses today, and that’s pretty exciting for 3M,” said Candace Mailand, sales innovation manager, U.S. Sales Excellence. Mailand oversees 3M’s Frontline Sales Initiative, a program launched in 1996 to establish relationships with select universities to develop accredited sales curricula. Over the years, the Frontline Sales Initiative has done that and much more. Besides building 3M brand awareness and reputation, Frontline identifies and places qualified candidates in 3M-sponsored internships. This year, 23 3M businesses are participating in the Frontline program, and 28 students or recent graduates began their internships this month.

(The interns first attended the Frontline Sales Conference, which was hosted by Baylor University in Waco, Texas, in April.) During the 10-week internships, participants gain hands-on sales experience. At the conclusion of their internships, the fledgling salespeople present a wrap-up of “lessons learned” to division leaders. The internships also present an opportunity to network within the organization, and many interns turn their experience into full-time 3M employment. Here’s what four former Frontline interns — now 3M employees — have to say.

Ricky Bennettabrasives specialist,Northeast Georgia (Atlanta Zone),Abrasive Systems Division(intern, Industrial and Transportation Business, 2006)

Based in the Memphis Zone, Bennett worked with small woodworking and metalworking accounts during his internship. Part of his assignment was creating “WOW” bags of approximately 20 3M products to generate introductory conversation. “Being an intern gave me a chance to be in a real-world working environment,” Bennett said. “I returned to school and applied [what I learned during my internship] in the classroom.” Bennett said he was surprised by how excited people were to be working for 3M after 25 or 30 years. For him, that was a strong “selling point.” And he joined the company upon graduation. Today, he sells surface conditioning, coated abrasives, super abrasives and power tools to the woodworking and metalworking industries. “The difference between 3M and other companies is that we have so many resources to help us be successful,” said Bennett. “I never feel like I’m alone.”

Sally CookSt. Paul-based sales representative,Customer Contact Center,Commercial Graphics Division(intern, Commercial Graphics, 2011)

The Frontline internship “taught me confidence,” said Cook. “I really love selling. And working for 3M, many divisions are market leaders. When a customer asks me for something that isn’t in my division, with over 60,000 products and 40-plus technology platforms, 3M has the solution.” Cook spent her internship cold-calling 30 to 50 customers per day, selling 3M™ Scotchprint® Wrap Film Series 1080 (wrap film for vehicles). By summer’s end, she had generated approximately $200,000 in sales. She stayed with the division and today sells the complete line. “I love Commercial Graphics,” Cook said. “But one of the best things about 3M is that you have the opportunity to grow horizontally, not just vertically. The sky really is the limit, and that makes 3M pretty amazing.”

Catherine Lopezwestern sales representative,Occupational Health and Environmental Safety Division(intern, Safety, Security and Protection Services Business, 2011)

“I was pretty lucky. I was given the opportunity to work on a new product introduction,” said Catherine Lopez. Assigned to the 3M™ Cloud Library, an emergent business, Lopez was involved in both inside and outside sales and marketing. Remaining in the “Big B,” she now sells a wide range of safety and security equipment, from earplugs to eyewear, and hard hats to harnesses. Said Lopez, “Every time I walk into an account, they love it because I’m 3M. The custom-er’s confidence and loyalty, and knowing that our products are protecting people, is very rewarding.”

Luis Moctezumasales representative, Midwestern U.S.,Construction and Home Improvement Markets Division(intern, Construction and Home Improvement Markets, 2010)

Moctezuma interned in the Baltimore and Washington, D.C., area, working with the Home Depot team and calling on smaller hardware stores, including Ace and True Value. His objective was to educate customers on various 3M technologies and introduce them to new products. “In my first week, I handled customers and was expected to deliver results. It felt really good that 3M trusted me,” Moctezuma said. He received an offer from Construction and Home Improvement Markets during the course of his internship, and when it was over he relocated to Chicago. “Selling never gets old,” said Moctezuma, now a top performer in his territory. “3M continually introduces new products, and I always have something new to discuss with customers.”

Page 5: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

News May 22-June 11, 2012 3M Stemwinder 5

3M™ Tegaderm™ Dressings have long been making a difference in patient care, for securing and protecting I.V. (intravenous) and wound sites. 3M™ Tegaderm™ products are now avail-able in more than 75 countries, and the brand has achieved more than $3 billion in cumulative sales. Its phenomenal success is one reason the brand was recently added to 3M’s exclusive list of strategic brands. “It’s a great honor for Tegaderm to be selected as the 12th strategic brand for 3M and the first for the Health Care Business,” said Paul Keel, vice president and general manager, Skin and Wound Care Division. “Tegaderm is one of 3M’s true, enduring franchises — a category-defining brand, a source of continuous innovation and the standard of care around the world.” The story of the 3M™ Tegaderm™ brand began 30 years ago and it’s a classic example of identifying a customer need before the customer has articulated it. Steve Heinecke, division scientist, Skin and Wound Care, realized, during time spent with clinicians, that the ability to see the site of an I.V. insertion would benefit both patient and health care professional. The result of that insight was a market-changing solution, according to Mojdeh Poul, vice president, global marketing, Skin and Wound Care Division. Heinecke’s work led to the development of an entire product category — he is respectfully known as “the father of Tegaderm” — which now includes basic, standard film, advanced I.V., and antimicrobial dressings.

“Tegaderm is a great brand that’s trusted by doctors, nurses and other health care profes-sionals; it has become synonymous with quality, ease-of-use and better patient care,” said Brad Sauer, executive vice president, Health Care Business. “It is 3M innovation — based on core 3M technology and expertise in films and adhe-sives — that’s making a difference in people’s lives, every day, in hospitals, clinics and homes all over the world.” The Tegaderm brand will continue making that difference, and on a wider scale. There is opportunity in emerging economies, where tape and gauze are still being used for wound care and to secure I.V.s. There is also increased

demand in developed economies, where a rapid increase is being seen in chronic health condi-tions, such as obesity and diabetes. “Reflective of its enormous clinical, market and financial impact, Tegaderm is a priority brand for Skin and Wound Care in all major markets,” Keel said. Commenting on Tegaderm’s new strategic brand status, Sauer noted, “Achieving this is a testament to the ingenuity and dedication of our global team. We’ll build on this momentum by investing even more in the Tegaderm brand globally, to further accelerate growth and to continue transforming health care delivery for people worldwide.”

3M™ Tegaderm™ is 3M’s newest strategic brand The 3M™ Tegaderm™ brand — in health care settings, a name synonymous with quality — has been named a 3M strategic brand.

3M Tegaderm™™

Dressings

3M’s strategic brands now number 12

ACE™Command™Filtrete™Futuro™

Nexcare™Post-it®Scotch®ScotchBlue™

Scotch-Brite™Scotchgard™Scotchprint®3M™ Tegaderm™

Achieving strategic brand status requires market leadership, customer relevance, an ability to differentiate the brand from competitors, and reaching defined financial thresholds. In meeting those criteria, the 3M™ Tegaderm™ brand increases the number of 3M strategic brands to 12. They are:

Page 6: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

News6 3M Stemwinder May 22-June 11, 2012

3M Touch Systems brings interactivity to new placesFrom ‘virtual concierges’ to retail customer experience and next-generation ATM systems, touch-display apps are multiplying.

Something new is greeting guests at Court-yard by Marriott hotels this year, with 3M’s help. In select locations, 55-inch 3M touch screens are acting as “virtual concierges” to provide guests with maps, restaurant guides and other travel information. For Diego Romeu, business operations manager, 3M Touch Systems, Inc., this is just one example of the business’s expanding capa-bilities. In addition to making single- and multi-touch displays and components, 3M Touch Systems is positioning itself as a major provider of technologies that enable interactivity. “Thanks to the smart phone and tablet revo-lution, whenever people see an LCD display they expect it to have touch functionality, and we want them to use our products for all these needs,” he said.The ‘wow factor’ One of the most exciting applications for the business’s newest interactive technologies — large format 3M multi-touch displays — will soon be coming to a mall near you. 3M Touch Systems is providing products for a number of unique solutions for retail, all designed to enhance the shopping experience. For example, retailers are installing 3M multi-touch displays so shoppers can use them to morph room colors for interactive paint selection, for children’s in-store “safe play” centers while parents shop nearby, and even for trying on clothes virtually. Elsewhere, auto dealerships are using similar screens as product selectors to help potential buyers select from various car interiors and customization options. “Retailers can use our displays to show shop-pers the unique and exciting things that happen in their stores and reinforce their customers’

brand experience,” said Romeu. “We help trans-form the store experience.”The future of interactive banking However, retail isn’t the only place where 3M Touch Systems’ multi-touch products are finding a home. “Banking will change in the future, with more customers expecting the interactive experience of their personal smart devices,” Romeu explained. “We’re working with ATM manufacturers to develop more immersive, interactive touch solutions tailored to their needs.” These next-generation displays represent the new wave of multi-touch banking interactivity soon to flood the market. Nevertheless, 3M Touch Systems has begun anticipating where the market might head next. “We see the long-term trend in personal banking being influenced by off-screen inter-faces, such as has been popularized by Micro-soft’s Kinect interface, where users gesture in front of the display to make on-screen selec-tions as if they were touching the display,” said Romeu. “This motion-sensing interface is a wave of the future and we’re working on tech-nology to enable that kind of indirect touch interface.”Enabling tablet-like PCs As more and more people become accus-tomed to using touch screens on tablets and smart phones, PC manufacturers are moving toward using them on their products as well. Recently, demand for these screens has acceler-ated as Microsoft prepares to integrate touch functionality into its upcoming Windows 8 operating system. “More consumers are looking for all-in-one

computers that drop the keyboard and mouse in favor of touch only,” Romeu said. 3M is in a particularly good position to ride this trend. In 2011, 3M signed a business agree-ment with Quanta, a supplier of components to the PC industry. This means that high-perfor-mance sensors made by 3M PC Touch (based in Singapore) may soon find their way into computers designed especially for use with the new Microsoft operating system.Good impressions Touch may be the future, but that doesn’t mean that it doesn’t need to be promoted. To make sure prospective customers are aware of what its products can do, 3M Touch Systems has been committed to demonstrating their capabilities — with hands-on experience — at leading trade shows. This year, they were a big hit at CES and the Digital Signage Exposition, both the largest international trade shows of their kind, by featuring a 46-inch, 40-touch, multi-user concept touch table and a family of multi-touch displays ranging from 18.5 inches to 32 inches. “Demonstrations at events like these can help persuade companies to embrace touch technology,” said Tim Holt, communications manager, 3M Touch Systems. “Sometimes, you don’t really understand the potential of these products until you see them and use them yourself.” “It’s about making an impression,” added Romeu. “We have dozens of demo applications, and it’s not unusual for customers to tell us that they didn’t know what’s even possible until they saw our displays in action.”

Pyramid of Excellence program expands globally This year, the Pyramid of Excellence award program celebrates 20 years, and has expanded globally to be consistent with 3M’s other corporate recognition programs. The Pyramid of Excellence award recognizes employees who work in various administrative functions throughout the world. Globally 20,330 employees were eligible for recognition. Of these, there were 522 individual and 128 team nominations. From this field of nominees, 207 individuals and 43 teams are being recognized at the business unit and area levels. The awardees are personally recognized within their business units and/or 3M location. From this group, corporate-level awardees will be identified by a screening committee and will be announced in the coming weeks. For a list of the 2011 business unit/area awardees, go to the Pyramid of Excellence page on 3M Source.

Page 7: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

News May 22-June 11, 2012 3M Stemwinder 7

Lean Six Sigma: Driving greater contributions in 2012(Continued from page 1)

introductions. We developed processes like ‘Jump Start’ to get projects moving ahead, and the ‘Strategic Solution Design’ to resolve complex business challenges.

Q: How will Lean Six Sigma continue to evolve and grow as 3M grows? A: Just as we evolved in the past by staying aligned with 3M businesses, we will continue to grow and stay relevant as 3M continues to grow. We will continue to work to achieve our cost, cash and growth targets, but also be ready to change focus and go wherever the ‘pull’ takes us. Within Lean Six Sigma we are committed to the continued development of the skill sets and tools needed to support business growth and help 3M achieve its financial targets. Q: How is the implementation of the Busi-ness Execution Process going? A: 3M’s Business Execution Process [BEP] is not an initiative, though it sounds like one. In fact, it’s one of our newer Lean Six Sigma tools for helping 3M businesses with their strategic planning and alignment of resources. BEP is a 3M-adapted version of Hoshin Kanri, a management system of Japanese origin. Its intent is to funda-mentally improve the way employee teams interact and manage our businesses on a day-to-day, weekly and overall project basis. The implementation of BEP is going very well around the world. H.C. Shin, executive vice president, International Operations, is

a firm believer in BEP and is supporting its rollout globally as a tool to align business activities and drive results.

Q: What are your expectations for Lean Six Sigma this year?A: My expectations are that we stay aligned to our businesses and work on projects and improvements that matter to their customers. It’s all about staying relevant in today’s business environment. An example of this is a major effort we’re leading called ‘High Impact Supply Chains.’ We’re working with the Big B’s to map out the value streams of the top 18 supply chains in the company, as selected by the Big B’s. ‘Operational Excellence’ is defined as providing the lowest possible unit cost, at the highest possible quality, in the shortest possible cycle time — and that’s our aim. 3M must continue to strive to be world class in saving costs and in driving speed. That is the formula for 3M’s continued long-term success.

Lean Six Sigma in West Europe Patrick Deconinck, senior vice president, West Europe, has raised this area’s Lean Six Sigma goal for 2012, almost doubling last year’s target. Here is what he had to say about the importance of Lean Six Sigma to achiev-ing business results:

“In the Industrial Adhesives and Tapes Division, and now in West Europe, we are using Lean Six Sigma DMAIC methodology to aggressively address our Cost of Poor Quality challenges. In three years’ time, we reduced it by 50 percent in the division, and we are now replicating this approach in West Europe. However, our goal here is to achieve this in just two years, not three. And we are measuring our savings through our Busi-ness Execution Process. To help us achieve these results, we have added 10 new Lean Six Sigma black belts to the area, reflecting again at least one per plant. As of March year-to-date, we are running at 135 percent to plan.”

Patrick Deconinck, senior vice president, West Europe

Technical Outsourcing…An alliance for the future.

AP Engineering ServicesCentury & 94

6053 Hudson Road, Suite 350St. Paul, MN 55125

Toll Free: 866-303-2331

We are Engineering Specialists in:

FOR MORE INFORMATION CALL: Brett Belschner 651-739-6523 or Greg Potasek 651-739- 6534

W W W . A P E N G I N E E R I N G . C O M

· Mechanical Engineering· Electrical Engineering· Design of Capital Equipment

· New Product Development· Automation Controls Design and Integration

· Design/Build Solutions· Documentation Services· Project Management

What is...?

Business Execution Process (BEP) A 3M-adapted version of Hoshin Kanri, a management system of Japanese origin.

Operational Excellence Defined as providing the lowest possible unit cost, at the highest possible quality, in the shortest possible cycle time.

Page 8: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

News8 3M Stemwinder May 22-June 11, 2012

Publication of paid advertisements does not imply endorsement by 3M.

Teams, individual gain highest EHS recognitionNine teams and one individual, selected from among more than 120 nominations, earned 2011-2012 3M EHS Achievement Awards.

The most recent Environmental, Health and Safety Award winners represent achievements that aim to keep people safer, meet demand for sustainable products and operations, and add to 3M’s financial bottom line. More than 120 teams and individuals were nominated for the annual honor. Award winners and their achieve-ments are highlighted below.

Low Environmental Impact Granule Treatment Technology Design and DeploymentIndustrial Mineral Products Division, St. Paul, Minn. For nearly 80 years, managing airborne dust during the manufacture of ceramic-coated granules used in the roofing industry was done by applying a petroleum-based oil, which released volatile organic compounds during production. The remaining oil weathered off within several months, ending up in the environ-ment. The weathering also discolored the roofs, leading to premature roof replacement. The process to manufacture these granules recently was reinvented, yielding environmental benefits, cost savings and customer excitement. By replacing the oil with a new acrylic adhesive material, releases into the environment, from roofing granules are reduced by millions of pounds per year. This project has also resulted in raw material cost savings, performance advantages and new sales.

New Non-halogenated Resins for Brightness Enhancement FilmOptical Systems Division, St. Paul, Minn. Anticipating a demand for “greener” elec-tronics in the LCD market, the team developed a halogen-free resin for Brightness Enhance-ment Films without compromising film perfor-mance, cost, manufacturability, optical and physical characteristics, and EHS criteria. Today, customers can choose from more than 30 non-halogenated films, enabling 3M to maintain market share in a very competi-tive electronics industry, while reaffirming 3M’s commitment to developing greener chemistry.

Materials Resource Division Fluorochemical Emission Reduction ProgramMaterials Resource Division, Cordova, Ill.; Decatur, Ala.; Cottage Grove, Minn.; and Antwerp, Belgium The Materials Resource Division imple-mented a division-wide program to signifi-cantly reduce greenhouse gas emissions and waste from its fluorochemical manufacturing operations, enabling sustainable growth in this market and yield improvements. The work has resulted in a 76 percent reduc-tion in greenhouse gas emissions, 64 percent reduction in air emissions and 40 percent reduction in wastewater discharges since 2006. These reductions were achieved in the midst of growing global fluorochemical production.

Multiple steps were required over years to accomplish the reductions, including opera-tional improvements, emissions capture, improved yield and reduced waste generation.

New Scotch® Magic™ Greener Tape and Scotch® Transparent Greener TapeStationery and Office Supplies Division, St. Paul, Minn. A cross-functional team developed new eco-conscious versions of the original matte-finish invisible tape and the classic glossy-finish transparent tape, with the same great quality and performance. The plant-based adhesive is a renewable alternative to petroleum-derived adhesives. To reduce waste, the tape core and refillable dispenser are both made from 100 percent recy-cled plastic. Tape refills are sold in boxes made from 100 percent recycled paper or cardboard. Scotch® Greener Tapes have the potential to further reduce the use of petroleum-derived adhesives as the use of plant-based adhesives expands to other tapes, building even more brand equity along the way.

Product Reformulation of FC1100 to Reduce Exposure Risks and Improve ProductivityMaterials Resource Division, 3M Decatur, Ala. FC1100 is a fluorochemical additive that protects workers from sulfuric acid mist in the copper electrowinning (copper mining) industry.

651-735-4661 www.toothbuilder.com

At Sedation & Implant Dentistry we believe that the science of dentistry has expanded beyond the teeth.

Our focus is to provide optimal dental care while improving oral and overall body health.

Full Range of Dental Services. Located near 3M St Paul. In Network Provider for Delta Dental.

1815 Suburban Avenue, St. Paul, MN 55119

Page 9: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

News May 22-June 11, 2012 3M Stemwinder 9

Publication of paid advertisements does not imply endorsement by 3M.

Without FC1100 in the electrolyte solution, bubbles can burst and release sulfuric acid into the air, creating a hazard to workers. The reformulated FC1100 has eliminated a highly toxic solvent/base, reduced product cycle time, improved product quality, and improved EHS conditions for 3M manufacturing employees. Customer evaluation of the new formulation has confirmed the acid mist suppressant main-tained its robust functionality.

3M Brazil Product Reformulation to Remove Lead from Inks in Infection Prevention Products3M Brazil – Sumare This team developed a new indicator tape to respond to temperature and moisture during the sterilization of health care products. The new formulation is based on 3M U.S. patents, though it required the team to make changes to both the formulation and manufacturing process to meet 3M Brazil customer require-ments. It has reduced the ink and tape manu-facturing processes from days to hours. Lead exposure in the making and final use of the chemical indicators has been eliminated. And there is less hazardous process waste and solid waste in the final disposal of the product by customers. Also, the product now meets IS0 11140 requirements.

Two Teams Support 3M Japan During the Earthquake and Subsequent Radiation Releases3M Japan Team Response, 3M Japan Following the 9.0 magnitude earthquake on the eastern coast of Japan, releases from the damaged reactors at the Fukushima Daiichi Nuclear Power Plant resulted in radioactive contamination over part of Japan. The affected areas included 3M Japan manufacturing sites, employees and vendors.

Dealing with unprecedented issues, 3M Japan quickly analyzed, consulted and took action on a broad scale, including environmental, customer, employee, supply and product safety, and global regulatory compliance. This team created new standards and protocols for measuring radioactivity in raw materials, pack-aging supplies and finished goods. Employee training and the new protocols at all manufac-turing plants and warehouses helped ensure the safety of employees and products. All this was done with minimal business interruption.

3M Center EHS Support: Medical Department, General Counsel, Public Relations, Sourcing Operations, Personal Care Division, 3M Purifi-cation Inc. St. Paul 3Mers from the areas listed above helped colleagues in Japan on many fronts. The team provided a new website and up-to-date scientific information about radiation levels and health effects, and personal protective equip-ment. Potassium iodide tablets were sent for employees and their families, along with radia-tion measurement devices and cumulative dose monitors. A team member provided details to 3M Japan, where the local team launched testing protocols to ensure safe working condi-tions and products. The U.S. team also worked with vendors, customers and the media.

3M Brazil Industrial Hygiene Program Excellence3M Brazil: Sumaré, Ribeirão Preto, Itapetininga, Mairinque, São José do Rio Preto, Manaus and Bom Princípio In an initial three-year project, EHS efforts at three large manufacturing sites in Brazil resulted in significant reductions in employee exposure to chemicals and noise. The project

was then replicated in all seven manufacturing sites. To reduce air contaminants, engineering controls were implemented or upgraded and appropriate chemical substitutions were made where possible. Noise exposure was reduced through engi-neering controls that isolated or modified noise sources, enclosed machines or substituted quieter components. There are now fewer tasks that require mandatory use of respiratory and hearing protection. And by creating a safer working environment with fewer interruptions, production is more efficient and sustainable.

Lifetime Achievement Award in Leadership and Technical ContributionsJohn Butenhoff, corporate scientist, Medical Department, St. Paul, Minn. John Butenhoff has spent his 35-year career at 3M creating many “firsts” in the field of toxicology to keep employees healthy and products safe. He developed 3M’s first stan-dardized guidelines and computerized system for hazard evaluation and communication, and 3M’s primary chemical regulatory management system. Among other things, he helped launch the 3M Strategic Toxicology Laboratory, which works on new material development and gener-ates data on existing products and exposure guidelines for 3M’s “Big B’s.” Butenhoff is an international expert in the toxicology of perflu-oroalkyls and human health risk. He also has provided important toxicological support for replacement product chemistry. As author or co-author of more than 60 scientific papers on perfluoroalkyls, Butenhoff’s work is often cited in scientific literature and used by government regulators, academicians, judges and other corporations.

www.lakeviewhealth.org

563 Bielenberg Dr. Suite 210Woodbury, MN 55125

(651) 414-0208 www.serenitydentalwoodbury.com

Family and Cosmetic DentistryDelta Dental Provider

Serenity Dental welcomes the innovative CEREC CAD/CAM technology that designs and mills a custom ceramic restoration in less than 20 minutes. No temporaries, No impressions, No crown

seat appointment. Gets you back to whatever you’d rather be doing.

Movies, Massaging Treatment Chair, Spa-Like, and More …Experience the Difference!

Dr. Ellie Mahmoodi

3M EMPloyEE SPECial

Complimentary Custom Whitening

For new patients. a $400 value.

Come Visit Our Website at : www.woodgrovedentalpa.com

Treating kids to seniors since 1970

Delta Dental Plan ProviderFull range of cosmetic services

We use 3M products

Dr. Paul HenselDr. Shannon Cunningham

Dr. Vicki RaitorDr. Eric Knaff

Two convenient locations in Woodbury and Cottage Grove, open Mon-Fri 8am-5pm

Oak Park Commons7430 80th Street S., Suite #202

Cottage Grove, MN 55016(P) 651-459-6884(F) 651-459-5670

Woodlane Professional Center1789 Woodlane Drive, Suite D

Woodbury, MN 55125(P) 651-738-1284(F) 651-738-0072

Page 10: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

News10 3M Stemwinder May 22-June 11, 2012

Something new to smile aboutExtra-small and translucent, Clarity™ ADVANCED Ceramic Braces are 3M Unitek’s newest aesthetic treatment, at a mid-range cost.

Imagine translucent orthodontic brackets small enough to be barely noticeable when bonded to teeth. 3M developers did. And after leveraging several “Big 3M” technology plat-forms, 3M Unitek Corporation introduced Clarity™ ADVANCED Ceramic Braces in September 2011. “One doctor said this is the best product 3M has launched in 12 years,” noted Barbie Filmalter, senior global brand manager, orth-odontic products, 3M Unitek, noting the feed-back received during a field test for Clarity ADVANCED Ceramic Braces. The product has exceeded initial sales expec-tations and is expected to gather even more momentum following the Association of Amer-ican Orthodontists’ annual meeting, where it was showcased in early May. The success of Clarity ADVANCED Ceramic Braces can be attributed to a combina-tion of new product features that offer benefits to both patients and doctors, and a marketing strategy that fills a void in the orthodontic continuum. Aesthetic solution, at lower cost “Aesthetics are becoming increasingly impor-tant, as we’ve seen with Incognito™ Hidden Braces,” Filmalter said, referring to 3M Unitek’s hidden brackets, placed on the back side of teeth and directed at adults who prefer to down-play their orthodontia. “There remained a real need for a less expensive option, though. Clarity ADVANCED Ceramic Braces is this aesthetic, but lower-cost, treatment.” Made of a new translucent ceramic mate-rial, the brackets are designed to blend with the patient’s natural tooth color. That and the extra-small size of the brackets gives Clarity ADVANCED Ceramic Braces an attractive “low profile” appearance. The brackets also feature rounded corners, giving a more precise fit with the teeth and a more comfortable feel to the wearer (by minimizing rubbing and contact with soft tissue in the mouth). “Doctors are impressed with how small the bracket is,” said Jim Hansen, technical director, orthodontic products, 3M Unitek. “The first ceramic brackets that came out didn’t have the detailed features of metal brackets and weren’t as strong. Now, using state-of-the-art computer engineering and a strong, injection-molded ceramic, we’ve been able to design a bracket that resists the stresses of orthodontic treatment

at the absolute minimum size, is nearly invisible and handles as well as a metal bracket.” The ceramic material used in Clarity ADVANCED Ceramic Braces is an innovation based on one of 3M’s core technologies, which grew out of 3M’s long history in inorganic ceramics and had its origins in the Corporate Research Materials Laboratory. It is an example of how 3M’s culture of collaboration produces innovation using existing technologies.Easy on, easy off In addition to their aesthetic benefits, Clarity ADVANCED Ceramic Braces offer ortho-dontists easy placement and removal of the brackets. “Because the brackets are so small and aesthetic, they almost disappear, which would make it difficult for the orthodontist to place them on the teeth,” Hansen said. “To remedy that, Susan Tzou, advanced product develop-ment specialist, 3M Unitek, and Matt Scholz, corporate scientist, Infection Prevention Divi-sion, collaborated to develop an easy-to-remove ink indicator, so the orthodontist knows where to place each bracket, and on which tooth. The

ink washes off with water when the bonding is complete, so the ink is gone by the end of the patient’s appointment.” Removal of the brackets at the end of treat-ment is similarly easy. A patented “stress concentrator” allows the doctor to squeeze the bracket (which collapses it), to simply separate it from the tooth.The next generation The 15-year-old Clarity brand is well-known and respected by orthodontists. “It’s generally referred to as the aesthetic brand of choice,” Filmalter said, noting, though, that it was time to reinvigorate the brand. “We were starting to lose some ground,” she said. “With Clarity ADVANCED Ceramic Braces, we’ve developed a product that delivers what the market wants, meeting the needs of the customer [the orthodontist] and the patient. This has rejuvenated the brand.” Since this is a lower-cost aesthetic treatment, Clarity ADVANCED Ceramic Braces appeal to a broad range of patients. This includes adults, teens — and Hansen’s 10-year-old daughter, who sports them on her upper arch.

Aloha, Clarity™ ADVANCED Ceramic Braces Clarity™ ADVANCED Ceramic Braces made their formal global debut at the Association of American Orthodontists annual meeting, May 4 through May 8, 2012, in Honolulu. The show drew a large international audience, including more than 14,000 orthodontic professionals. With the theme “The Choice for Aesthetics,” 3M Unitek Corporation highlighted its platform of aesthetic offerings, including the Clarity™ brand and the incognito™ brand of braces.

Publication of paid advertisements does not imply endorsement by 3M.

A healthy, beautiful smile is priceless.

Proudly Serving Your Community for Over 25 Years

So is your initial consultation with us.Call today for your complimentary consultation.

Orthodontics by HippleDelta Dental Provider

Gregg G. Hipple DDS, MS

www.orthoboy.com

Cottage Grove 651-459-6674

Eagan 651-452-3333

GentleL O O K I N G F O R A Dentist?

Are you tired of being a number? Then we’re for you! We are not a spa, however you will receive the finest, most thorough dental evaluation and advice anywhere. Call us; you’ll be glad you did!

Did you know, even though we are not in network Delta Dental providers, your insurance still works here and you will haveexcellent benefits? We will file all the paper work for you.No hassles no problem!

p R e v e N T A T I v e • R e s T O R A T I v e • C O s m e T I C • O R T h O D O N T I C

Richard P. Timm, D.D.S.

Master in the Academy of

General Dentistry

A L L F A M I L Y D E N T A L1075 Hadley Avenue N., • Oakdale, MN651.731.2141 • www.AFDsmiles.com

Page 11: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

News May 22-June 11, 2012 3M Stemwinder 11

Looking for the secret to a confident smile? 3M Unitek can help you unlock the smile

of your dreams with Clarity ADVANCED Braces. Created with the quality and trust of

3M innovation, Clarity ADVANCED Braces offer a comfortable and virtually unnoticeable

solution for anyone looking to obtain a life-changing smile. Want to learn more about

what Clarity ADVANCED Ceramic Braces can do for you? Visit 3MBraces.com for more

information or to find an orthodontist today.

Clarity™ ADVANCED Ceramic Braces. Perfect For Patients of Any Age Who Are Looking For The Freedom And Confidence to Smile On Any Occasion.

The Clarity™ ADVANCED Ceramic Braces Smile.

© 3M 2012. All rights reserved. 1205

Follow 3M Braces on

The Perfect Choice for The Perfect Smile.2 Color

Pantone 187 Pantone 640

2 Color

Pantone 187 Pantone 424

2 Color

Pantone 187 Pantone Black

1 Color

Pantone Black

advanced ceramic braces

advanced ceramic braces

advanced ceramic braces

advanced ceramic braces

advanced ceramic braces

The Choice For Aesthetics.

Scan this code with any QR code app.

Page 12: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

News12 3M Stemwinder May 22-June 11, 2012

Scotch® Magic™ Greener Tape and Scotch® Transparent Greener Tape are two great examples of taking existing 3M products and making them more eco-conscious. These two tapes are “greener” versions of the original matte-finish and transparent tapes, yet deliver the same great quality, performance and value to the consumer. The adhesive used in Scotch® Greener Tapes contains greater than 65 percent plant-based materials. The cross-functional team that developed the two tapes recently received an Environmental, Health and Safety (EHS) Achievement Award (see article on page 8 of this issue). “Our mandate was to develop a product that looked and performed the same as the iconic Scotch® Magic™ Tape that 3M has sold for decades,” said Mike Rock, senior research specialist, Stationery and Office Supplies Division. “We faced technical and manufacturing challenges along the way, but our focused efforts over the final 18 months ensured that this new-to-the-world product met every performance target.” Moving from petroleum-based to plant-based materials was important, Rock said. “My hope is that, someday, Scotch® Magic™ Greener Tape will become the new ‘Scotch Tape.’ ” In addition, the greener tapes’ plastic dispensers and circular cores are made from 100 percent recycled plastic — as is the classic black

Scotch® Desk Tape Dispenser C-38 that holds Scotch® Transparent Tape. Since 2009, the Scotch® Brand has partnered with TerraCycle, a nationwide company that collects hard-to-recycle materials. TerraCycle works with more than 8,000 schools, charities and offices that are collection points for the dispensers and cores. “More than 120,000 used tape dispensers have been collected since late 2009, reducing the need to use our precious natural resources,” said TerraCycle CEO Tom Szaky. “It’s a great example of how TerraCycle helps manufacturers connect with consumers, take responsibility for packaging waste and increase supply stream security. Collecting and recycling school and office products to make new tape dispensers is a prime example of cradle-to-cradle manufacturing — a key tenet in sustainable business.” Developing a greener product from an iconic existing product is no small task, but it is an important one for the business. “The greener tapes are one of our division’s main focuses,” said Carter Reese, marketing manager, Stationery and Office Supplies. “Laying out a new technology platform for a product we’ve had for 50 years is a game-changer. It raises the bar for performance and technology and differentiates 3M in the marketplace.”

It’s a bold and risky move, because the bar is so high. It can be done, though. Two Scotch® Greener Tapes are a case in point.

Adding greener attributes to iconic products

online: www.scotchbrand.com

www.trimlok.com

Page 13: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

News May 22-June 11, 2012 3M Stemwinder 13

‘Frontiers in Photopolymerization’

Speaking before an audience of nearly 150 at the “Frontiers in Photopolymerization” Sympo-sium on April 4, Larry Wendling, vice president, Corporate Research Laboratory and Interna-tional Technical Operations, couldn’t help but show his enthusiasm. His keynote address at the 3M Innovation Center touched on over 100 years of company history and delivered this message: 3M never stops inventing. “We devote twice the resources to R&D as our peer companies do, and the technologies we develop end up helping a wide range of indus-tries,” he said. “Innovation is alive and well here.” This was an important message for the symposium’s attendees. Many were members of the Industry/University Cooperative Research Center (IUCRC), a group that was formed to promote technological innovation in photo-polymerization by bringing together industrial researchers from several companies, and univer-sity researchers (faculty and graduate students).

Chain reactions Most consumers may never have heard of it, but many products they value (and perhaps take for granted) are manufactured using processes that depend on photopolymerization. “Photopolymerization is a process that uses light energy to rapidly convert a liquid into an adhesive or cured plastic material,” explained Kathleen Shafer, senior research chemist, Adhe-sives and Advanced Materials Group, Corporate Research Materials Laboratory. “The light acti-vates an initiator molecule, starting a chain reac-tion that links small molecule monomers into chains of much larger ones (called polymers).” At 3M, the process is used to make high-performance adhesives, light management films for LCD displays, and fiber optic products. It is also essential for dental repair products like Scotchbond™ Universal Adhesive, which is light cured (photopolymerized) during use. “Photopolymerization impacts literally

billions of dollars worth of business,” said Kristin Thunhorst, senior research specialist, Industrial Adhesives and Tapes Division.A valuable partnership The “Frontiers in Photopolymerization” Symposium gave IUCRC graduate students and university faculty members the chance to network with researchers from top companies, and vice versa. For Thunhorst, this partnership is vital for ensuring that 3M continues to have access to the field’s latest discoveries. “Universities conduct more fundamental research than we have the resources to pursue, but we’ve been able to use that research to develop new products,” she said. “We’ve also leveraged our IUCRC interactions to hire seven students from the center’s academic research groups.” A valuable partnership, indeed.

draws enthusiasts

A two-day symposium at the 3M Innovation Center brought together industrial and academic researchers in the field.

* As low as 3.9% APR OAC. Must fi nance with Fury. Expire May 31, 2012. See dealer for details. Chrysler, Jeep, Dodge and Ram are registered trademarks of Chrysler Group LLC. #1 Volume based on 2011 sales data from Chrysler.

FURY SOUTH ST. PAULWe appreciate your business!

651-451-1313Karen Garcia or Dick Waldhauser

www.furymotors.com | 1000 South Concord St.

94

35E35W

35

494

N

Con

cord

St.

CHRYSLER

DODGE • JEEP

SO. ST. PAUL

in thein theSTATEof

in thein the

LARGESTINVENTORYSTATE

of

MINNESOTA

2012 RAM 1500 CREW CAB SXT 4X4MSRP ................................................................. $34,305Cash Allowance ...................................................-$3,5003M Supplier Discount...........................................-$3,407Fury Finance Cash* ..............................................-$1,000

29 At this Price Only $26,398

2012 RAM 1500 QUAD CAB 4X4MSRP ................................................................. $32,965Cash Allowance ...................................................-$3,5003M Supplier Discount...........................................-$3,467Fury Finance Cash* ..............................................-$1,000

Only $24,998#N1360

#N1257

2012 RAM 1500 CREW CAB SXT 4X4

for

for2011

forfor

making us the

LARGEST VOLUME DEALER

for2011

forVOLUME DEALER

IN MINNESO

TA

forforformaking us themaking us themaking us theformaking us thefor

LARGESTTHANK YOU

Publication of paid advertisements does not imply endorsement by 3M.

Page 14: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

News14 3M Stemwinder May 22-June 11, 2012

3M Sales Connection connects with kidsVolunteers from regional 3M Sales Connection groups work with Boys & Girls Clubs across the country to give kids a boost.

There are numerous ways to take the measure of a company: Obviously, by gauging its financial health (revenue and profits). And other, softer measurements, such as reputa-tion, brand awareness and innovation rank-ings, add value too, underpinning a company’s financial health. But how is the heart of an organization measured? That is, how is the ethic of a corporate culture to be measured? One might point to a company’s community involvement — the ways in which a company interfaces with citizens in their everyday lives (beyond commerce). In 2011, 3M’s sales professionals became involved in a number of coordinated activi-ties throughout the United States, working with local chapters of the Boys & Girls Clubs

of America. The effort is called “3M Sales … Force for Kids.” “Our goal is to drive connections within the local communities where 3M has operations,” said Celeste Hughes, sales operations manager and program coordinator. “We want to invest in the communities where we live and work. In their own way, these activities are a response to such questions as ‘How do we make our communities better? How do we make an impact on the next generation, on the future workforce?’ ”A good fit with 3M Sales management began by selecting a nationally known organization that the regional 3M’s Sales Connection chapters could connect with for community activities. “When the possibility of working with the Boys & Girls Clubs first came up, we

thought they would be a good fit for what we were trying to accomplish with this initia-tive,” Hughes said. “The Boys & Girls Clubs are in all of our Sales Connection regions. They’re focused on the future of children, taking them out of poverty, and they’re fully focused on giving children a greater chance of success. Their mission is well-aligned with 3M’s community-giving strategy in health and human services, with a focus on youth development.” 3M Sales Connections is a St. Paul-coor-dinated organization of the company’s more than 2,000 U.S. sales representatives and sales managers from across 3M’s businesses and divisions. Sales reps and managers gather in their own Sales Connection regions on a quar-terly basis. (There are 28 regional locations.) The meetings are a source of sales-focused

JOSEPH CONSTRUCTIONOF ST. PAUL, INC.C

OLOR S

CONCRETE

FREE ESTIMATESLicensed • Bonded • Insured

[email protected]

RESIDENTIAL COMMERCIAL

DRIVEWAYSCONCRETE INSTALLERS

“Exposed Aggregate Specialists”

Licensed forCITY SIDEWALKS & DRIVE APPROACHES

MN License #20139567

www.concretedrivewayco.com

• Stamped and Colored Concrete

• Driveways• Walkways• Patios• Steps• Aprons• Retaining Walls• Block Work• Additions• Will Tear Out and

Replace Anything• Fully Insured

32 Years Experience(651) 780-9031

www.rivardconcrete.com

Quality Comes First

RivaRdCement Contracting LLC

“We Make Old Garage Floors New” - Sparta Coat Toppings

Atlanta Sales Connection St. Paul Sales Connection Phoenix Sales Connection

Page 15: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

News May 22-June 11, 2012 3M Stemwinder 15

corporate and business-related information. And because most of the sales reps work out of their own homes, the networking aspects of quarterly meetings are important.Creating a deeper connection “Based on comments from the Sales Connection regions, networking is one of the greatest outcomes that the sales reps look for from their Sales Connection group,” Hughes said. “A good way to create opportunities for this is to work side-by-side with others in a volunteer activity. Sales Connection team activities help us grow and thrive as individ-uals, and at the same time they help us grow the 3M brand. These youth are now aware of 3M and they have an ‘image’ of what the 3M brand is to them.” Hughes said that group activities can ulti-

mately have a positive effect on the company’s future growth. “Going back to the purpose of the Sales Connection, we want sales reps to get to know one another in a setting where they can talk about things other than work, or in addition to work, and form a working relationship at a deeper level,” she said. “The sense of camara-derie this creates leads, in time, to a stronger bond. We’re of the mind that those who play together stay together.” Activities with the local Boys & Girls Clubs range from improving or beautifying the clubhouses to being directly involved with the children in “hot topic” educational programs and recreational activities (see sidebar).Positively affecting 13,000 kids Last year more than 450 3M sales reps and sales managers were involved in activities that affected, directly or indirectly, 13,000 children across the U.S. In addition to the volunteer assistance they received, many of the partici-pating Boys & Girls Clubs were given indi-vidual grants and 3M product donations. “We know that the local Boys & Girls Clubs get a wonderful boost from our participation and involvement. But what we, as an orga-nization, get out of this can’t be overlooked either,” Hughes said. “These activities change the lives of the 3M participants as well. As so often happens at a volunteer event, you go into it thinking you’re helping others, and you

come out feeling that you benefited as much as the program recipients did, if not more. “After all, how do you measure the value of a smile?” Visit the link below to view video highlights of last year’s Sales Connection volunteer proj-ects with the Boys & Girls Club of America.

“3M Sales … Force for Kids” Highlights of the 3M Sales Connection’s 2011 activities include: •InAtlanta,23salesvolunteersassistedwithanti-

bullying education activities, reaching out to 150 children.

•InChicago,20salesvolunteersgatheredtohelpwith back-to-school activities, affecting more than 1,500 students.

•InCleveland,19salesvolunteersparticipatedin an annual summer festival, overseeing the activities of 75 children.

•InHouston,17salesvolunteersworkedwith100children, educating them on science and 3M technologies.

•InSt.Paul,closeto30salesvolunteersmadeinterior and exterior improvements to the clubhouse, and also participated in a National Night Out event.

The 3M Sales Connection regions are working with the Boys & Girls Clubs of America again this year.

Design Plans and/or ConsultationInstallation and/or Site Layout

· Driveways· Entry Walks/Courts· Stoops/Step

Improvements· Plantings (All Types)· Lighting – Accent & Safety

· Lawn Irrigation· Arbors, Lattices, Fences

· Decks, Pergolas, Gazebos

· Patios – single/multilevel

· Fire Pits/Fireplaces· Outdoor Living Spaces

· BBQ & Dining Spaces

· Entertainment Spaces

· Recreation Spaces· Retaining Walls· Free Standing Benches

· Columns/Pillars· Ponds, Streams, Waterfalls

· Hot Tub / Swim Spas· Swimming Pools· Cabanas / Pavilions· Seasonal Enclosures

www.NextStepLandscape.com

651-768-0529 · [email protected]

Call or E-mail for Your 2 Hour No Cost On-Site Consultation

Jim Christensen – Licensed Landscape Architect and President

Next Step Landscape, Inc.

www.jjremodelers.com ◆ 612-710-4388

custom remodelingkitchens

additionswhole house

lower levelsbaths

License # 20634437

new homes

Salt Lake City Sales Connection

online: http://vl.mmm.com/view.aspx?m=F3S0K

Page 16: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

News16 3M Stemwinder May 22-June 11, 2012

“Heavy competition is the nature of the electronics business,” said Terry Vanderloop. “Our customers are global, and they have strict requirements when it comes to cycle time and product services.” For Vanderloop, vice president, Supply Chain and Lean Six Sigma, Electro and Communications Business, success and service are inextricably linked. You can’t have one without the other. As part of its ongoing effort to improve service to its customers worldwide, the

Communication Markets Division has deployed a new manufacturing and supply chain team in Panama. This Center of Excellence will bring the division closer to regional 3M companies and customers in Latin America. A one-stop skill center The new Center of Excellence is the first of its kind in Latin America, but it mirrors another of the division’s success stories. “The project in Panama is very similar to what we

did in Singapore for the Asia-Pacific region,” said John Riccardi, manufacturing director, Communication Markets, 3M Austin Center. “It’s all related to our ongoing effort to untangle and shorten our supply chains.” According to Riccardi, “value chain speed and simplicity” were the main objectives of the project in Singapore. Before that initiative, many regional supply chain operations in Asia were supported from 3M Austin Center. The time zone difference between Austin and

The Communication Markets Division created a new manufacturing and supply chain team in Panama. This Center of Excellence brings the division closer to regional 3M companies and customers in Latin America. The team includes, from left: Ariel Ceballos, Camila Rivera, Viviana Guillen, Einer Patino, Jason Breitweiser, Mary Molina, Yuritzel Campos, ingrid Zamora and Eric Lee.

Closing the service gap in Latin America The Communication Markets Division recently opened a new Center of Excellence in Panama to serve the Latin America region.

S T A R T - T O - F I N I S H W I N D O W & D O O R R E P L A C E M E N T

Discount Program for 3M Employees

*DETAILS OF OFFER – Offer expires December 31, 2012. Not valid with other offers or prior purchases. Financing available with approved credit only. Available only at participating locations. See your local Renewal by Andersen location for details. Some Renewal by Andersen locations are independently owned and operated. License number MN: BC20130983/WI: 266951, MHIC 121441, CSLB 946675.“Renewal by Andersen” and all other marks where denoted are trademarks of Andersen Corporation. © 2011 Andersen Corporation. All rights reserved.

www.renewalbyandersen.com/partners/3m/default/aspx

SPECIAL OFFER

when you buy any combination of 4 or more

1-866-713-4667Visit a showroomRoseville: 1920 County Rd. C Edina: Hwy. 169 & Londonderry Rd. (5828 Lincoln Drive)

Burnsville: 14270 Buck Hill Rd. (By Burnsville Center)

Cottage Grove: 9900 Jamaica Ave. S.

Page 17: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

News May 22-June 11, 2012 3M Stemwinder 17

the APAC region often meant a long wait for support whenever a problem arose, which reduced overall speed. To better serve these customers, Communication Markets opened the Singapore supply chain center as a regional base and brought manufacturing engineers, supply chain specialists and other experts into the area. “Everything begins and ends with service,” said Vanderloop. “Bringing our engineers closer to our customers allows us to streamline our support and provide a one-stop skill center that meets their needs.” 3M international companies in Asia are pleased with the change, and 2011 proved to be a very successful year for the team. “Singapore’s Center of Excellence brought us several million dollars of cost savings last year,” said Riccardi. “Feedback from our subsidiary teams in the region has also been excellent — much improved from a few years ago.”Stepping up service The same drive to reduce costs and provide better service was behind the division’s decision to open the new department in Panama. “A similar gap exists in Latin America,” explained Riccardi. “We want to deploy more capabilities to the region, so we have used Panama as a beachhead and modeled the deployment there on our Singapore experience.” The Center of Excellence in Panama will lend support to manufacturing operations in Latin America by regionalizing supply chain management and improving communication. “There really wasn’t much of a supply chain infrastructure in Panama before this initiative,” said Vanderloop. “It was primarily a sales hub.” The team in Panama hit the ground running

and has already developed better operational alignment between Communication Markets headquarters and 3M companies in Latin America. For example, the Panama supply chain team is implementing and improving region-specific sales and operations planning and sharing the information it collects about demand in Latin America with the other division supply chain hubs worldwide. According to Jason Breitweiser, manager, Manufacturing and Supply Chain, Communication Markets, Latin America, Panama, this kind of communication helps the division know and understand its customer requirements far better, thereby decreasing inventory cost and improving service. “This collaborative effort also gives us better insight into key business opportunities,” he said.Competitive advantages For Vanderloop, this initiative comes with clear competitive advantages. “Improving global interoperability gives us more contact with our customers and supports our effort to increase our investments in the region,” he said. Because Latin America is a significant emerging market, it is critical that 3M continues to build a strong presence there.

One Latin America company that has already benefited from the team’s many-faceted capabilities is 3M Argentina, which recently won a valuable contract to supply a local communications operator with 3M™ Integrated Splitter Block BRCP-SP components (used in high-speed Internet transmission). The bidding process was highly competitive, and the Center of Excellence in Panama was instrumental in supporting plans to localize some key manufacturing operations in Argentina. This gave 3M a clear advantage over companies that were offering imported products. “Localization like this will provide significant cost savings and pricing incentives when bidding other new business,” explained Breitweiser. A work in progress According to Breitweiser, the Center of Excellence in Panama handles order fulfillment, supplier management, demand planning, cost reduction, quality corrective action, supply chain logistics and other support services for Communication Markets in Latin America. And other divisions have started to take note of the team’s work, making it likely that the Panama center’s role will only increase in the coming years. “The team contributed nearly $1 million in cost savings during 2011, and close to $2 million is projected for this year,” said Riccardi. “We are very satisfied with the results so far. And we are looking forward to making many more improvements to our supply chain and sales capabilities in the region as the project moves ahead.”

“Everything begins and ends with service. Bringing our engineers closer to our customers allows us to streamline our support and provide a one-stop skill center that meets their needs.”

Terry Vanderloop, vice president, Supply Chain and Lean Six Sigma, Electro and Communications Business

We Make Math Make Sense

[email protected] – 12th Grades · ACT/SAT Prep · Homework HelpWoodbury Village Shopping Center between Rainbow and Kohl’s

Summer Session Enrolling NOW!Our � exible math workout program is a perfect � t for your busy summer schedule. Sessions run June 11—August 24. Package includes 15 - 90 minute workout sessions.

Register by May 30 and SAVE!

[email protected] – 12th Grades · ACT/SAT Prep · Homework HelpWoodbury Village Shopping Center between Rainbow and Kohl’s

Summer Session Enrolling NOW!Our � exible math workout program is a perfect � t for your busy summer schedule. Sessions run June 11—August 24. Package includes 15 - 90 minute workout sessions.

Page 18: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

News18 3M Stemwinder May 22-June 11, 2012

New app streamlines service processThe 3M United Kingdom Service Centre launches a mobile app to help its engineers work smarter.

The 3M United Kingdom Service Centre team provides a range of laboratory services. The team includes office and field-based technicians. The team recently expanded the range of products they install, maintain and repair, and they now support 12 business lines. The most recent additions are Arizant patient warming products and Quest products, such as noise-level readers. “We install and support a diverse range of products and this service offering is a key differentiator when it comes to customers choosing 3M solutions,” said Stuart Miller, operations, sales and business development manager, 3M Service. To enhance service levels they worked with local Information Technology (IT) staff to develop Remedy Handheld, a new mobile communication tool to help field-based engineers work more efficiently. This mobile phone app is linked to the Remedy database and enables new jobs to be sent from the central service desk directly to the engineer’s smart phone, rather than via e-mail or a phone call. “This means that the engineer can contact the customer directly from the app to make the appointment and link to the phone’s navigation capabilities

to get directions,” explained Paul Cardno, front office manager, IT. “The app automatically updates the office team on the status of the job, recording any parts that need to be ordered, and enables the engineer to close the job on site,” he added. In addition to providing more responsive service for customers, the new app results in faster billing. “The idea originally came out of a software project developing mobile data to support Library Systems,” said Paul Tomlinson, senior technical service engineer, 3M Service. He played a key role in the development of the app. Developers adapted the concept for 3M Service and worked with the team throughout the development and testing phase. “Using an automated system that enables us to enter data about our calls directly into the app is making much better use of our time. And it saves us having to complete paperwork when we get home at night,” Tomlinson added. “This is one of the first apps to take advantage of the new smart phones. The project demonstrates the value of IT and businesses working together to develop innovative technical solutions to make our operations more efficient.”

Paul Tomlinson uses the Remedy Handheld mobile phone app during a call to service a 3M™ SelfCheck™ Library System kiosk at a university library in Camberwell, U.K.

NO, WE’RE BEING SERIOUS.WE’RE CREATIVE

ADVERTISING IS ACTUALLY A PRETTY GREAT WAY TO MAKE A LIVING.

OUR JOB STARTS WHEN WE TALK TO A CLIENT.

WE’LL LEARN WHAT THEY WANT ALONG WITH ONLY TO REMEMBER THAT WE’RE THE ONES WHO SHOULD BE LISTENING.

WHAT THEY ACTUALLY NEED :)

THAT’S WHAT YOU WOULD EXPECT FROM PEOPLE WHO CALL THEMSELVES, “CREATIVE.”

NOW LET’S RACE AWAY TO WHERE ALL OF OUR IDEAS LIVE. WE’LL STARE OFF INTO SPACE. WAITING FOR A TOUCH OF GENIUS. BRAINSTORM

THAT WE’LL PROCEED TO FORGET. ONLY TO THEN REMEMBER AND

HAVE THE COMMON SENSE TO WRITE IT DOWN. ON A WALL, WITH A

MAGIC MARKER™. THAT JUST SO HAPPENS TO BE PURPLE.

WE’LL SIT IN FRONT OF AN ELECTRONIC SCREEN TO ILLUSTRATE, DESIGN AND REFINE TILL WE’VE GOT THE MESSAGE

WE’LL TAKETHIS SPARK

AND FIND THE RIGHT WORDS. IDEALLY ARRANGED IN A WITTY AND THOUGHTFUL FORM.

JUST RIGHT. FOR BOTH PRINT AND WEB AND SOCIAL NETWORKS TOO!

GET CREATIVE

EACH PERFECTLY FITTED INTO A TIMELINE THAT'LL KEEP US ALL ON TASK.

NEXT WE’LL MAKE A STRATEGIC PLAN

OBJECTIVESFILLED WITH

CALL MACKENZIE 651.414.3705 SCALESADVERTISING.COM

SJOBERG TEBELIUSSJOBERG TEBELIUSATTORNEYS & COUNSELORS

AT LAW

Estate Planning & Business Law Since 1982

Sjoberg & Tebelius, P.A.Woodhill Offi ce Park — 2145 Woodlane Drive, Suite 101 · Woodbury, MN 55125

www.stlawfi rm · 651-738-3433Licensed in Wisconsin, Minnesota and North Dakota

Sjoberg & Tebelius, P.A. combines the friendliness of a small fi rm with the specialized experience usually found at a much larger fi rm. The combination of personal service and extensive knowledge ensures that your association with us will be a rewarding one.

ESTATE PLANNING FAMILY LAW LITIGATION

◆ Trusts & Wills◆ Asset Protection Planning◆ Probate/Probate Avoidance◆ Advanced Planning

Techniques◆ Marital Property

Agreements◆ Charitable Trusts◆ Executive Benefi t

Retirement Planning

◆ Personal Injury◆ Employment Disputes◆ Business/Commercial◆ Real Estate◆ Mold Moisture Intrusion◆ Professional Licensing◆ Probate and Trust Disputes◆ Criminal Defense/

Juvenile

◆ Marital Dissolution◆ Child Support◆ Grandparents Rights◆ Domestic Abuse◆ Custody/Parental

Access◆ Spousal Maintenance◆ Adoption◆ Paternity

This is a paid advertisement. 3M has neither reviewed this company’s information nor endorsed its services.

Page 19: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

News May 22-June 11, 2012 3M Stemwinder 19

3M plastic bonding adhesive products help reduce ‘e-waste’3M plastic bonding adhesives enable more electronic device components to be reworked, repaired and recycled. Consumers love having the latest and most powerful gadgets, and the electronics industry is quick to satisfy their needs by bringing a steady stream of new devices to market. However, this trend comes with environmental trade-offs. The United Nations Environ-ment Programme reports that the United States alone produces 3 million tons of “e-waste” annu-ally, and it expects that number to keep rising. What’s more, the U.S. Environmental Protection Agency estimates that only 25 percent of this e-waste is recycled. The rest ends up in landfills. “3M is doing everything it can to enable recycling and rework of e-waste,” said Julie Liong, business development manager, Electronics Markets Materials Division. “To celebrate Earth Day [April 22, 2012], we wanted to highlight applications for 3M™ Thermal Bonding Film and 3M™ Plastic Bonding Adhesive that will give our customers every-where an easier way to rework, repair and recycle consumer devices.”Recycling challenges One of the biggest opportuni-ties for the bonding applications is their potential for more efficient electronics recycling. Metals used in electronic devices are usually recycled by smelting — that is, by melting them down so they can be reused in other products. However, because most devices contain more than one type of metal, it is often difficult to recycle them efficiently. According to data provided by Electronics Markets Materials, devices that contain both magne-sium and aluminum pose special challenges because the melting points of the two metals are very similar (650 degrees Celsius for magnesium; 660 degrees Celsius for aluminum), making them difficult to separate during the smelting process. Ideally, to prevent impuri-ties from contaminating recycled materials, metals in e-waste should be separated before recycling. However, some of today’s devices are constructed in such a way that this is difficult to do. For example, many newer notebook computers feature an aluminum faceplate that’s bonded directly onto a magnesium frame, which can be difficult to pull apart. The use of 3M Thermal Bonding Film or 3M Plastic Bonding Adhesive in their manufacture can make that separa-tion easier.

‘Reversible’ bonds “3M Thermal Bonding Film and 3M Plastic Bonding Adhe-sive share a unique property,” said Liong. “They both soften when heated, making it easy to reverse the bonding process.” Liong explained that this prop-erty makes it possible to disas-semble devices in the same equip-ment used for production. That means different metals, such as the aluminum and magnesium in notebook computers, can now be separated in one simple step. “With 3M’s adhesives, all customers need is a heat source,” she said. According to Electronics Markets Materials, more efficient recycling can help companies improve their compliance with regulations such as the European Union’s Waste Electrical and Electronic Equipment Directive (WEEE).Easier repair and rework, too However, making devices more recyclable is only one of the good reasons for using these bonding products. 3M has also developed a process that makes it easier to repair and reuse electronic components, further reducing the amount of e-waste. “Our customers in the electronics industry are very interested in building devices that can be easily taken apart for repair or rework,” said Liong. The 3M process uses either pressure or a vacuum to separate parts bonded with a 3M plastic bonding adhesive, after heating the parts to release the adhesive. This is an especially useful solution for smart phone manufacturers. When using 3M Plastic Bonding Adhesive, they can safely separate the delicate touch panels from the rigid metal chassis found on many phones. The panels can then be placed in reworked devices. “Our process can help our customers become more efficient in separating metals,” said Liong. “And if manufacturers can reuse expensive parts like touch panels, they can save money and reduce waste there, too.”

This is a paid advertisement. 3M has neither reviewed this company’s information nor endorsed its services.

651.739.8080 | 320.587.4666 | 800.369.6628

www.novati on.org

Earn Double Points

We feel your pain at the pump. That’s why we’re offering Double Points on gas purchases when you use your Novation Debit Card or Visa® Platinum Rewards Credit Card.

Go ahead – reward yourself. It’s that simple. And easy.

Platinum Rewards Visa = Earn 2 Points for every $1. Debit Card = Earn 1 Point for every $2. Promotion ends June 1, 2012.

Licensed General Contractor #20515367

INeedaNewKITCHEN.com

REBATE TO HOMEOWNER $50 per cabinet

651.275.0700 1933 S. Greeley St.(Next to the Elks Club)

651.600.3310 1740 Weir Drive

(Near Keys Café)

All inclusive remodeling or Ala Carte

Page 20: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

Product Focus20 3M Stemwinder May 22-June 11, 2012

New cable assemblies for ‘always-on’ world Two new cable assemblies from 3M help transmit data at faster speeds while using less power to do so. Introduced at DesignCon 2012, 3M™ Active Optical Cable (AOC) Assemblies for QSFP+ applications and 3M™ Active Optical Cable (AOC) Assemblies for CX4 appli-cations are ideal for use within systems such as high-performance computing, and high-perfor-mance data center networks where parallel architectures are deployed. The 3M QSFP+ cable assembly offers four channels of bi-directional data at speeds of up to 10 Gbps (gigabits per second), while the 3M CX4 cable assembly gives customers using legacy systems improved speeds of up to 5 Gbps. Both new assemblies are lightweight and flexible, with a highly routable design that helps makes installation simple.

Lead-free wheel weights for larger wheels 3M™ Wheel Weight TN4029 is the newest profile in the family of lead-free wheel weight products, this one being designed for larger-sized wheels. Like other wheel weights, it is used on vehicles to balance wheels and maintain alignment. But it uses a flexible and conformable composite material instead of lead, which can have a negative impact on the environment. 3M wheel weight TN4029 is an all-in-one solution that installs easily with 3M™ Automotive Attachment Tape. The material is cut to the exact weight required for each wheel, which helps improve balance and reduce the rate of rejects. It is available in shorter rolls for the service market and in much longer level-wound rolls for use with automated equipment in automotive assembly plants or wheel processing centers. Recently 3M and Esys Automation, a leading innovator of full-service automation and software solutions for manufacturers, were recognized for the automated precision wheel balance system AutoW8t, which installs 3M wheel weights. They were both named 2012 Automotive News PACE Award winners for their joint submission. Oil control film helps eliminate

shine 3M™ Oil Control Film is an innovative product developed using proprietary microporous film technology. Able to absorb and remove excess oil from the face without disturbing makeup, it eliminates shine and helps keep skin looking healthy. Users know that it works, since it instantly changes color as it absorbs oil. It is hypoallergenic and safe to use on all skin types. And studies have shown that it is more effective than traditional paper blotting sheets for keeping skin free of shine. 3M oil control film is sold on a private-label basis to companies that have their own brand names. It comes in an easy-to-use package that can be customized with brand logos. Printed or scented versions of the film are also available.

Polyurethane tapes help protect aircraft from corrosion Protecting aircraft from corrosion caused by recurring moisture in areas such as lavatories, galleys and doorways is a major concern in the aerospace industry. Repairs due to corrosion can be very expensive, costing anywhere from $30,000 to $100,000 per aircraft. Thanks to newly improved 3M™ Polyurethane Protective Tape 8658DL and 3M™ Polyurethane Protec-tive Tape 8657DL, however, help is at hand. These flame-retardant tapes provide an excel-lent moisture barrier and are effective over a long period of time. Their unique dual-liner construction helps make them easy to apply, and the transparency of the seam-sealing tape allows for quick visual inspection of floor panel sealants. The wide-area tape provides a durable, solid barrier for larger areas.

Wash your car anywhere without water New Meguiar’s® Ultimate Wash & Wax Anywhere gives on-the-go drivers an easy way to keep their cars clean and shiny without the need for water, hose or bucket. Utilizing a specially designed formula that safely loosens and gently removes dirt, it cleans in as little as 15 minutes and leaves behind a protective layer of hydrophobic wax. To use, simply mist it onto the vehicle and wipe it away using a high-quality microfiber cloth such as Meguiar’s® Supreme Shine®. After a quick wipe with a clean, dry towel, the car is left with a glossy, just-waxed finish. This product is safe to use on all wheel types, plus rubber, vinyl and glass.

Page 21: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

Product Focus May 22-June 11, 2012 3M Stemwinder 21

Sometimes, getting the quality you need

can be an uphill battle. But whatever the

challenge, when it comes to specialty

converting applications, one source stands

alone in proven performance and quality—

Wilson Manufacturing.

In fact, thanks to 30 years of experience and technical expertise, we

deliver the highest quality specialty dies on the market. For rugged

durability, we use only premium quality raw materials and exclusive

hardening processes. And for guaranteed accuracy, all our products

are precision-tooled on state-of-the-art CNC equipment and triple-

checked for quality.

So from gaskets to foam insulators to a myriad of materials, always

count on Wilson for your specialty converting projects—and get

ready to reach new heights in lasting performance and productivity!

© 2012 Wilson Manufacturing Company

800.634.5248 • St. Louis, Missouri • wilsonmfg.com

In your quest for the best, be sure to contact Mari Werner to learn more about Wilson.

314.416.8900 ext. 1224

Email: [email protected]

Page 22: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

Home & Life22 3M Stemwinder May 22-June 11, 2012

It is possible to have fun and be safe in the great outdoors. A little preparation is key. On its website, the Nexcare™ brand offers the following seasonal tips.Family camping trips When planning a camping trip, a little prepa-ration can go a long way toward making the trip a safe one. Knowing your limits, taking time to plan ahead, and packing the right items will help your adventure go off without a hitch.Common camping dangers Being aware of the following can help you prevent these things from happening. •Excessiveheatcanbeaproblemforyoung

children. So on hot days, hike in the morning and evening, when it’s cooler.

•It’snofungettinglost.Teachyourchildrenhow to recognize landmarks and familiarize themselves with their surroundings. Children should wear whistles and know the universal help signal of three blows or loud sounds.

•Toprotectagainstsuddentemperatureand weather changes, wear multi-layered clothing so you can remove or reduce clothing as needed. Wear comfortable hiking shoes to prevent blistering. Children should also wear brightly colored clothing to increase visibility.

Be prepared for emergencies Pack essential first-aid supplies, and know how to use them. This should include: •Adhesivebandages,includingNexcare™

Waterproof Bandages, to cover cuts and scrapes

•Sterilegauzepads,tocoverorcleanwounds •Largewounddressings,suchasNexcare™

Tegaderm™ Waterproof Transparent Dress-ings, to cover blisters

•First-aidtape,suchasNexcare™DurableCloth First Aid Tape, to secure splints or gauze pads

•Instanticepack,toreducepainandswellingor to cool burns

•Self-adheringathleticwrap,suchasNexcare™ No Hurt Wrap, to support sprains or secure dressings

•Topicalantibioticcream,topreventinfec-tion in cuts or scrapes

•Oralantihistamine,totreatallergicreactions •Painrelievers,suchasacetaminophenor

ibuprofen •Hydrocortisonecream(1%),torelieve

itching from bug bites •Calaminelotion,torelieveitchingfrom

poison ivy •Alcoholpads,tocleancuts,scrapesora

caregiver’s hands •Thermometer,tocheckbodytemperature •Latexgloves,toprotectagainstdisease

transmission

•Scissors,tocuttapeandgauze •Tweezersandneedles,toremovesplintersor

ticks Always stay on the safe side when setting boundaries for family camping; the more remote you are, the more care you should take in choosing your activities. With the right plan-ning and preparation, children can learn about the world around them while exploring the outdoors, and you can enjoy camping and the woods safely.Gearing up for summer sports Sports help you keep fit, relieve stress and have fun. But a sports injury can put you on the sidelines. Whether you participate regularly in a formal league, or simply join some friends a few times a year, keep in mind these important injury-prevention tips. •Themorecontactinasport,thegreaterthe

risk of injury. •Mostoccurtoligaments,tendonsand

muscles. Only about 5 percent involve broken bones. Most frequent are sprains (injuries to ligaments), and strains (injuries to muscles), caused when too much stress is placed on tendons, joints, bones and muscle.

Tips to help reduce injury •Wear the right gear. No matter what the

sport, players should wear appropriate protective equipment such as pads (neck, shoulder, elbow, chest, knee, shin), helmets, mouthpieces, face guards, protective cups and eyewear.

•Increase flexibility. Do stretching and warm-up exercises before and after games.

•Strengthen muscles. Do conditioning exer-cises during practice and before games.

•Use the proper techniques. These should be reinforced during the playing season, with drills or workshops, if possible.

•Take breaks. Rest periods during practice and games can reduce injuries.

•Play safe. No headfirst sliding (baseball and softball), spearing (football) or hitting from behind (ice hockey).

•Stop the activity if there is pain. It’s a sure sign your body is telling you to stop.

•Avoid overheating. Drink plenty of fluids before, during and after exercise. Decrease or stop practices during high heat and humidity; wear light clothing.

•Know your limits. It’ easy to get caught up in the spirit of the sport, or want to impress your teammates. But remember what your body can and cannot do. An impressive move now could mean six weeks on the couch to recover.

’Tis the season for outdoor fun — and fumbles

Blister prevention tipsTo help prevent blisters and keep you moving, wear Nexcare™ Blister Waterproof Bandages and follow these helpful tips:•Wearcomfortableshoeswithextraroominthetoes

and heels•Feetswellasthedaywearson,soshopforshoes

later in the day to fit to your “true” shoe size, to prevent blisters from a tight fit.

•Keepyourshoesdry(ablistercanformwhenyourshoes are wet and your feet slip around inside your shoes).

•Avoidcottonsocks(cottonholdsmoisturenexttoyour skin).

Page 23: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

Home & Life May 22-June 11, 2012 3M Stemwinder 23

Do you have gaps in your child care arrangements this summer? If so, you’re not alone. Many 3Mers experience unexpected breaks in their child care routine during the summer. That’s why 3M Healthy Living wants to inform all 3M Twin Cities employees

that you can obtain affordable back-up child care through Bright Hori-zons Family Solutions when your regular child care is unavailable and you need to work. 3M Healthy Living has partnered with Bright Horizons to offer back-up child care. This care can be arranged up to 20 times per year, per child, and for up to five consecutive days, for only a $15 co-pay per visit, per child, not to exceed $25 per family. To use the center, employees must pre-register their children and make reservations. Reservations can be made the morning the care is needed, or up to 30 days in advance. Bright Horizons offers dedicated back-up centers where space is set aside for 3M families in Woodbury, Minneapolis and Minnetonka. Each dedicated center provides care for children ages six weeks to 13 years and is open from 7:30 a.m. until 6 p.m., Monday through Friday. If you have school-age children, keep in mind that Bright Horizons Woodbury will again be hosting a summer camp from Aug. 27 through Aug. 31. They will also be offering special activities and events for school-age children throughout the summer in addition to their regular program-ming for all ages. Watch for more details or call Bright Horizons Wood-bury at (651) 501-7722 for more information. For more information about the back-up child care benefit or to learn how you can register your child, follow this path from the 3M Source home page: Life & Career, Healthy Living, For Your Personal and Family Life, Child Care and Adult (Elder) Care, Back-up Child Care.

©Bi

GST

OCK

PHO

TO.C

OM

/SER

G_P

OZN

YAKO

V

Back-up child care helps in a pinchLooking to fill summer child care gaps? 3M’s relationship with Bright Horizons can help.

Page 24: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

24 3M Stemwinder May 22-June 11, 2012

People & Events

Publication of paid advertisements does not imply endorsement by 3M.

Page 25: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

May 22-June 11, 2012 3M Stemwinder 25

People & Events

The actual number of new appointments in April for employees in the Twin Cities metro area, Austin and among U.S. sales employees was 126.

Notice of individual job changes or new appointments are not published automatically in 3M Stemwinder. It is strictly a voluntary process. If you wish to have a recent job change or new appointment published, follow the instructions below.

To learn more …Submit your announcement online:

If you wish to have your photo published along with your announcement, attach a digital photo when you submit your announcement online, or send a black-and-white portrait photo, preferably head and shoulders, to People On The Move/ 3M Stemwinder, Building 225-1S-15.

Questions? Contact Barb Breault, People on the Move coordinator, (651) 737-4262

Who’s eligible People On The Move is open to all employees in the Twin Cities area, 3M Austin Center, U.S. sales employees and all international employees who report directly to St. Paul management.

online: http://3MSource.mmm.com/Stemwinder

Consumer and Office Business

Corporate Services

Display and Graphics Business

Sandra Goebel to advanced sourcing analyst, Sourcing Operations

Art Kotz to senior manufacturing de-velopment specialist, Film Manufacturing and Supply Chain Operations

Michelle Baratto to key account mar-keting, Stationery and Office Supplies Division

People on the move

Tom Herzberg to division scientist, Materials Resource Division

Russell Payne to procurement analyst, Sourcing Operations

Tyson Kratz to foreign exchange and risk analyst, Finance

Jay Leach to division quality manager, Materials Resource Division

Angela McGee to freight bill auditor, Manufacturing and Supply Chain Services and Lean Six Sigma

William Mentzer to advanced project engineer, Engineering

Verlin Schelhaas to systems engineering specialist, Engineering

Suad Sherif to senior systems engineer, Engineering

Sara Zientek to para-legal, Legal Affairs and General Counsel

No Photo

Mike Bannink to advanced systems engineer, Engineering

Dipankar Ghosh to research specialist, Research and Devel-opment

Jessica Howden to technology supervisor, Engineering

No Photo

Kevin Bloom to ad-vanced manufacturing technology special-ist, Optical Systems Division

Kenneth Hanley to laboratory manager, Optical Systems Division

No Photo

Misato Hajime to product responsibility specialist, Home Care Division

HARDER than bone…Softer than a rubber band

POLYURETHANE c u s t o m c a s t p r o d u c t s

www.plasticsintl.com/3m.htm7600 Anagram Dr., Eden Prairie, MN 55344

Toll-free: 800.776.7769 or 952.934.2303

Resistant to abrasion · Won’t swell or deteriorate in water Highly resistant to impact · Bonds to wood, metals and most plasticsNoise reduction formulations available · Low mold and tooling costs

Call Plastics International for applications requiring the abrasion resistance of polyurethane and the lubricity of UHMW.

Plastics international is available to assist you with all

of your Plastic needs

Page 26: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

26 3M Stemwinder May 22-June 11, 2012

People & EventsPeople on the move

No Photo

Jodi Linder to executive assistant II, Research and De-velopment, Safety, Se-curity and Protection Services Business

No Photo

Sheila Carlson to senior business com-munications coordina-tor, Skin and Wound Care Division

Paul Klaiber to senior product developer, 3M ESPE Division

Yizhong Wang to advanced develop-ment specialist, 3M ESPE Division

Becca Watrel to senior quality engi-neer microbiologist, Infection Prevention Division

Stephanie Ben-egas to supply chain analyst, Automotive Aftermarket Division

Industrial and Transportation Business

Health Care Business

Safety, Security and Protection Services Business

Loni Mentone to ac-countant, Automotive Aftermarket Division

No Photo

Alonzo Knowles to product responsibility specialist, Automotive Aftermarket Division

Electro and Communications Business

Jennifer Cortilet to customer care repre-sentative, 3M ESPE Division

Doug Devens to senior technical manager, Sterilization Assurance, Infection Prevention Division

Joan Moseman to senior product development engi-neer, Drug Delivery Systems Division

Neal Rakow to product development manager, Asia Pacific, Health Care Business

No Photo

Anthony Afflitto to customer operations supervisor, Com-munication Markets Division

100997 -

Financing to make you feel at homeThe personal and financial rewards of owning a home are many. And you want to be sure your financing works for your home and your life, for today and tomorrow.

So, whether you’re buying your first home, a second home or refinancing your current one, a Wells Fargo Home Mortgage consultant will listen to your goals and help you choose the financing that can help you enjoy a lifetime of homeownership.

Contact your Wells Fargo Home Mortgage consultant today.

TIM MAYEKMortgage ConsultantTel (651) 205-8315 | Fax [email protected]/timothy-mayekNMLSR ID 424882

NICK GIBBSMortgage ConsultantTel (651) 205-6520 | Fax [email protected]/loans/nicholas-gibbsNMLSR ID 687250

This is a paid advertisement. 3M has neither reviewed this company’s information nor endorsed its services.

Wells Fargo Home Mortgage 670 Mcknight Rd N | Saint Paul, MN 55119MAC N9141-011

Page 27: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

May 22-June 11, 2012 3M Stemwinder 27

People & EventsSt. Paul

3M EmployeePricingContact Tim Pope

[email protected]

Acura Service:Monday thru Friday

7am to 6pmSaturday

7:30am to 4:30pm

3M Employee PricingOn Pre-Owned Vehicles

*On approved credit. See dealer for details.

10% OffService Repairs

For 3M Employees with mention of this ad.*

COME SEE THE ALL NEW 2013 RDX AND COMING SOON:

THE ALL NEW 2013 ILX

LARGE SELECTION OF NEW 2012 MDX’S

ALL NEW 2012 ACURAS END OF MONTH SALE

3525 North Highway 61 — White Bear Lake651.481.7000 | WhiteBearAcura.com

[email protected]

3M EmployeePricing

Available at White Bear Subaru.Ask for Sam Shouman.

Take advantage of a large inventory of New 2012 vehicles

New body style, more ef� cient, available now!

Choice of several colors, in stock now!

40 Available!

NEW 2012 SUBARU LEGACY

2012 SUBARU IMPREZA AWD

NEW 2012 SUBARU OUTBACK

NEW 2012 SUBARU FORESTER

2012 SUBARU IMPREZA AWD

UP TO 36 MPG*

Safety Is What Subaru Is All About!All 2012 Subaru vehicles haveIIHS Top Safety Pick Award!*

*Top Safety Picks include the 2010 Subaru Legacy, Outback, Forester, Impreza and Tribeca. Gas mileage based on 2010 EPA fuel estimate. Actual mileage may vary.

EPA estimates with manual transmission. See dealer for details.

Subaru Service:Monday thru Friday

7am to 6pmSaturday

7:30am to 4:30pm

APR AVAILABLE!

AS LOW AS 0.9%

APR 24-36 months

OR APR 37-60 months

0.9%

1.9%

3525 North Highway 61 — White Bear Lake651.481.7000 | White-Bear.Subaru.com

[email protected]

MAKE YOUR MOVE MAKE YOUR MOVE

Situated on private, gorgeously-wooded, 5+ acre lot with 300ft of sandy shoreline on pristine Long Lake. 3+ bedroom. The perfect

retreat for year round or seasonal living. $314,900. For full features watch the visual tour http://www.visualtour.com/show.asp?sk=13&t=2436588

Contact Tracy Ramsay Today 218-390-6747

Great home newly remodeled ready for rent! A 3BR, 2BTH, 2 car garage, 1500sq ft house

located within walking distance from 3Min St. Paul is available for rent. Features

generous oak kitchen cabinets, new stainless steel appliances, hardwood floors, patio & decent size back yard overlooking mature

trees. $1400.00 monthly rent. For more inquires please email

[email protected] or call 651-253-4659

6043 Morley Beach Road Cotton, MN.

Meetings/Seminars/Events at 3M CenterJune 5 — Car Show 11-1, Parking lot 277. Open to 3M employees and retirees only. Sponsored by

DES and the Engineering Community Giving team. For entry details call Brock (651) 737-4139. Now — AARP Driver Safety Classes for 2012 available thru the CARES Office. Save 10% on auto

insurance by taking a class. Open to 3Mers, retirees and partners. Call (651) 736-4247.

Events at Tartan Park Clubhouse For complete information, visit the 3M Club web site: TartanPark.com.May/June — Luncheon Buffet, 11:15 a.m.-1:30 p.m., each week day. Includes two entrees, soup

du jour, salad, bread, dessert, and beverage. Reservations recommended (651) 733-3476June 16 — 8th Annual Novation Golf Classic at Tartan Park. Open to 3M employees, retirees, fam-

ily & friends. Visit TartanPark.com for registration form.

3M Club Sports & Activity ClubsFor complete information, visit the 3M Club website: TartanPark.com - Sports & Activity Clubs, or call

(651) 733-3466Now — 3M Club Activity Clubs, post your activities, meetings, and membership drives here and on

TartanPark.com. Contact: (651) 733-3466 or send an email to [email protected] — Tennis Lessons: Contact Tom Bauman at: [email protected] — 3M Club Flag Football Club, Spring season starting soon. Contact Megan at (651) 733-

1838 or via Lotus NotesNow — Retiree Women’s Golf, Nine-hole league looking for members. Contact Janine Peterson

(651) 777-8509. Now — Join the 9-hole Men’s retiree league on Wed. morning. Contact Ted Testen (651) 771-8386

or [email protected] or Dick Lee (651) 342-1833.Now — Join the Wed. morning 18-hole golf league. To sign up, contact Chuck Hutchings at

[email protected] — Join the 3M Club Women’s Golf League. For details, contact Linda DeKlotz at (651) 733-

0752.Now — Pickleball – at Tartan Park. Learn a new sport and meet new people! Contact Sandy at:

[email protected] — Need a Clown? Hire a 3M Club Clown to face paint or make balloons for your picnic event.

Call Mary at (715) 386-8470 or email: [email protected]. June 2 — Everything Under the Sun Sale, 224 Emp. Parking Lot, 8 a.m.-1 p.m. Registration forms

available at TartanPark.com. Sponsored by the Amateur Radio Club. Contact (651) 737-4229.June 7 — 3M Table Tennis Club, Summer session begins soon! Thurs. nights until Aug. 30. Every-

one welcome. Contact Mark VandenHeuvel via Lotus Notes.June 13 — 3M Thread Arts Club Meeting, 11:30 at 275-NE-200. Bring your lunch and projects to

show. Teach or learn from others. Contact RuthAnn Duda or Juliette Smith via Lotus Notes.June 19 — 3M Mining Amateur Radio Club Meeting (always the 3rd Tuesday of the month), Tartan

Park Clubhouse, Contact: John Warinsky (651) 737-4229.

3M Club Tickets, Discounts & More For complete information, visit the 3M Club website: TartanPark.com or call (651) 733-3466Now — Join the 3M Club for 2012! For membership information, go to TartanPark.com – About Us

or send an email to [email protected] Now — During the Headquarters Transformation 3M Club tickets & discounts will be available at

Tartan Park, everyday; 222 Café on Thursdays, 10:30 a.m.-1 p.m.; and 275 Employee Store, 1:30-3 p.m. Cash or check only, please, at the 222 or 275 locations.

Now — MN Viking Season Ticket Drawing. Visit TartanPark.com for a drawing entry form.Now — MN Twins single game tickets available for June 9, 14, 16, Aug. 10 and Sept. 25. Visit

TartanPark.com to order or call (651) 736-2716.Aug. 2 — Il Divo & Orchestra in Concert at US Bank Theater at Target Center, $82 each. Visit Tar-

tanPark.com for more details and ticket order form.Sept. 16 — Batman Live – World Arena Tour at Xcel Energy Center. Visit TartanPark.com for more

details and ticket order form.

Groups3M CARES (Retiree Volunteer Opportunities) — (651) 736-4247 or e-mail [email protected]

with your e-mail address. Receive Encore & other 3M Community & book AARP Driving Classes. 3M Engineering E-CAP Consulting Service — (651) 733-65013M GRIT (Grass Roots Innovation Team) — Teri Fick, (651) 575-31823M Lactation Committee — Kathy Schakel-Carlson, (651) 733-6253; and Amy Halling, (651) 575-

5000, co-chairs. For more info, go to 3M Source and search for lactation.Bible Study/Prayer Group — Theresa Ecker, (651) 733-4336, or Judy Skenandore, (651) 733-

9800Bible Study/Prayer Group — Building 225, Thursdays, 11:30 a.m., contact Lynn, (651) 736-4582Bible Study/Prayer Group — Mondays, 12:15-1p.m., Building 235-N102B, contact Jeff Linert

(651) 592-2908Bible Study/Prayer Group — Building 230, Wednesdays, 11:30 a.m, Building 230 CR S171, con-

tact Jenny Buechler (651) 733-6245 Disability Advisory Committee — http://3MSource.mmm.com/disability

RetireesRetirees can now access 3M Club and Tartan Park Web site links at http://www.3M.com/US/retiree

VanpoolsContact Tom Seidenkranz, fleet coordinator, (651) 733-4556

3M Club/Tartan Park listings should be submitted to Connie Hill for inclusion in this section. All other an-nouncements can be submitted to Judie Birk via Lotus Notes. Deadline is noon on Friday, 11 days prior to issue date. Announcements need to be no longer than 180 characters, following format shown above. All listings need to be 3M related events and will be reviewed before publishing.

Page 28: Lean Six Sigma: Inside€¦ · In 25 cities across the U.S., 3M sales ... next level. Lean Six Sigma is very well established, and I am very pleased with our continued progress

28 3M Stemwinder May 22-June 11, 2012