lean & agile project managementdavidfrico.com/rico15j.pdfscrum-xp hybrid augustine, s. (2008)....
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Lean & AgileProject ManagementFor Leading Large & Complex
Programs & ProjectsDr. David F. Rico, PMP, CSEP, ACP, CSM, SAFe
Twitter: @dr_david_f_ricoWebsite: http://www.davidfrico.com
LinkedIn: http://www.linkedin.com/in/davidfricoAgile Capabilities: http://davidfrico.com/rico-capability-agile.pdf
Agile Resources: http://www.davidfrico.com/daves-agile-resources.htmAgile Cheat Sheet: http://davidfrico.com/key-agile-theories-ideas-and-principles.pdf
Author Background Gov’t contractor with 32+ years of IT experience B.S. Comp. Sci., M.S. Soft. Eng., & D.M. Info. Sys. Large gov’t projects in U.S., Far/Mid-East, & Europe
2
Career systems & software engineering methodologist Lean-Agile, Six Sigma, CMMI, ISO 9001, DoD 5000NASA, USAF, Navy, Army, DISA, & DARPA projects Published seven books & numerous journal articles Intn’l keynote speaker, 125+ talks to 12,000 people Specializes in metrics, models, & cost engineeringCloud Computing, SOA, Web Services, FOSS, etc. Adjunct at five Washington, DC-area universities
Agenda
3
• Introduction• Models• Stories• Phases• Frameworks
• SAFe• Metrics• Tools• Leading• Summary
What is Agile Project Mgt.? A-P-M (ā-pē-ĕm): Light, flexible, collaborative, and
adaptive; Market-centric project management model: Sound, yet flexible process to manage projects under
uncertainty, urgency, and a need for unique expertise Values, principles, and practices to help project teams
in coming to grips with a challenging environment Managing the flow of human thoughts, emotions, and
interactions in a way that produces business value Rapidly and reliably creating value by engaging
customers, continuously learning, and adapting Lightweight, yet disciplined project management model
for building high-quality technology-intensive systemsAugustine, S. (2005). Managing agile projects. Upper Saddle River, NJ: Pearson Education.Chin, G. (2004). Agile project management: How to succeed in the face of changing project requirements. Broadway, NY: Amacom.DeCarlo, D. (2004). Extreme project management: Using leadership, principles, and tools to deliver value in the face of volatility. San Francisco, CA: Jossey-Bass.Highsmith, J. A. (2010). Agile project management: Creating innovative products. Boston, MA: Pearson Education. 4
Pine, B. J. (1993). Mass customization: The new frontier in business competition. Boston, MA: Harvard Business School Press.Rico, D. F. (2012). Agile vs. traditional projects. Retrieved February 6, 2013, from http://davidfrico.com/tpm-vs-apm-ii.pdf
Agile Project Management
High levels of uncertainty and unpredictability
High technology projects
Fast paced, highly competitive industries
Rapid pace of technological change
Research oriented, discovery projects
Large fluctuations in project performance
Shorter term, performance based RDT&E contracts
Achieving high impact product/service effectiveness
Highly creative new product development contracts
Customer intensive, one off product/service solutions
Highly volatile and unstable market conditions
High margin, intellectually intensive industries
Delivering value at the point of sale
Traditional Project Management
Predictable situations
Low technology projects
Stable, slow moving industries
Low levels of technological change
Repeatable operations
Low rates of changing project performance
Long term, fixed price production contracts
Achieving concise economic efficiency goals
Highly administrative contracts
Mass production and high volume manufacturing
Highly predictable and stable market conditions
Low margin industries such as commodities
Delivering value at the point of plan
5
Exploratory or research/development projects When fast customer responsiveness is paramount In organizations that are highly innovative/creative
When to use Agile Project Mgt.?
Agenda
6
• Introduction• Models• Stories• Phases• Frameworks
• SAFe• Metrics• Tools• Leading• Summary
Models of Agile Project Mgt.
7
Schwaber, K., & Beedle, M. (2001). Agile software development with scrum. Upper Saddle River, NJ: Prentice-Hall.Beck, K., & Fowler, M. (2001). Planning extreme programming. Upper Saddle River, NJ: Addison-Wesley.Augustine, S. (2008). Certified scrum master training: Not just how, buy why. Herndon, VA: LitheSpeed.Wysocki, R.F. (2010). Adaptive project framework: Managing complexity in the face of uncertainty. Boston, MA: Pearson Education.Highsmith, J. A. (2010). Agile project management: Creating innovative products. Boston, MA: Pearson Education.Layton, M. C., & Maurer, R. (2011). Agile project management for dummies. Hoboken, NJ: Wiley Publishing.
Scrum- 1994 -
XP- 1998 -
XP-Scrum- 2008 -
Adaptive- 2010 -
APM- 2010 -
sAPM- 2011 -
Product BL
Sprint BL
Sprints
Daily standup
Sprint Review
Retrospective
User stories
Estimating
Release plan
Iteration plan
Task plan
Iterating
Release plan
Sprint plan
Sprinting
Daily standup
Sprint review
Retrospective
Scoping
Planning
Feasibility
Cyclical dev.
Checkpoint
Review
Envision
Speculate
Explore
Iteration
Launch
Close
Vision
Roadmap
Release plan
Sprint plan
Daily Scrum
Review-Retro
Dozens of Agile project management models emerged Stem from XP, Scrum, and new product development Vision, release, iteration, and learning are common
Scrum
Schwaber, K., & Beedle, M. (2001). Agile software development with scrum. Upper Saddle River, NJ: Prentice-Hall.
Created by Jeff Sutherland at Easel in 1993 Product backlog comprised of needed features Sprint-to-sprint, iterative, adaptive emergent model
8
Extreme Programming
Beck, K., & Fowler, M. (2001). Planning extreme programming. Upper Saddle River, NJ: Addison-Wesley.
Created by Kent Beck at Chrysler in 1998 Release plan is comprised of customer needs Lightweight, rigorous near-term planning element
9
UserStories
ArchitecturalSpike
ReleasePlanning Iteration Acceptance
TestsSmall
Releases
Spike
TestScenarios
SystemMetaphor
CustomerApproval
LatestVersion
ReleasePlan
NextIteration
BugsNewStoriesRequirements
UncertainEstimates
ConfidentEstimates
Extreme Programming
Scrum-XP Hybrid
Augustine, S. (2008). Certified scrum master training: Not just how, buy why. Herndon, VA: LitheSpeed.
Created by Sanjiv Augustine of Lithespeed in 2008 Release planning used to create product backlog Extends Scrum beyond Sprint-to-sprint planning
Initial Planning Sprint Cycle
Discovery Session
Agile Training Project Discovery Process Discovery Team Discovery Initial Backlog
Release Planning
Business Case Desired Backlog Hi-Level Estimates Prioritize Backlog Finalize Backlog
Product Backlog
Prioritized Requirements
Sprint Planning
Set Sprint Capacity Identify Tasks Estimate Tasks
Sprint Review
Present Backlog Items Record Feedback Adjust Backlog
Daily Scrum
Completed Backlog Items Planned Backlog Items Impediments to Progress
Sprint Backlog
List of Technical Tasks Assigned to a Sprint
Potentially Shippable Product
Working Operational Software
Sprint
Select Tasks and Create Tests Create Simple Designs Code and Test Software Units Perform Integration Testing Maintain Daily Burndown Chart Update Sprint Backlog
Sprint Retrospective
10
Adaptive Project Framework
Wysocki, R.F. (2010). Adaptive project framework: Managing complexity in the face of uncertainty. Boston, MA: Pearson Education.
Created by Bob Wysocki for consulting in 2008 Designed to be a generic model for non-IT projects Lightweight traditional project management approach
Adaptive Project Framework
Scoping
Identify Opportunity Develop CoS Write PoS Document Needs Stage Gate 1 Review
Planning
Identify Project Type Prioritize Constraints Develop WBS Team Formation Stage Gate 2 Review
Feasibility
Develop Prototype Reprioritize Needs Detailed WBS Estimate Resources Stage Gate 3 Review
Checkpoint
Analyze Needs Evaluation Solution Estimate Value Determine Success Stage Gate 4 Review
Review
Finalize Documents Lessons Learned Process Changes Final Report Stage Gate 5 Review
Cyclical Product or Service Implementation
Cycle Planning
Responsibilities Timelines Work Packages Communications Governance
Continually improve process, documents, team, architecture, designs, implementation, tests, etc.Stage Gate 3.n
Review
Cycle Reviews
Update Requirements Update Scope Update Schedules Update Plans Inform Stakeholders
Daily Meetings
Arrange Facilities Prepare Agendas Send Meeting Notices Facilitate Meetings Record Action Items
Product or Service Implementation
Select Personnel with Needed Skills Identify Detailed Technical Tasks Create Detailed Architectures and Designs Select and Implement Technical Solutions Perform Development and Operational Tests
Continuous Improvement
11
Agile Project Management
Highsmith, J. A. (2010). Agile project management: Creating innovative products. Boston, MA: Pearson Education.
Created by Jim Highsmith of Cutter in 2010 Front-end visions and architectures and final QA Light project model wrapped around agile practices
Innovation Lifecycle
Envision
Product Vision Product Architecture Project Objectives Project Community Delivery Approach
Speculate
Gather Requirements Product Backlog Release Planning Risk Planning Cost Estimation
Explore
Iteration Management Technical Practices Team Development Team Decisions Collaboration
Launch
Final Review Final Acceptance Final QA Final Documentation Final Deployment
Close
Clean Up Open Items Support Material Final Retrospective Final Reports Project Celebration
Iterative Delivery
Technical Planning
Story Analysis Task Development Task Estimation Task Splitting Task Planning
Standups, Architecture, Design, Build, Integration, Documentation, Change, Migration, and IntegrationStory Deployment
Adapt
Focus Groups Technical Reviews Team Evaluations Project Reporting Adaptive Action
Operational Testing
Integration Testing System Testing Operational Testing Usability Testing Acceptance Testing
Development, Test, & Evaluation
Development Pairing Unit Test Development Simple Designs Coding and Refactoring Unit and Component Testing
Continuous
12
Layton, M. C., & Maurer, R. (2011). Agile project management for dummies. Hoboken, NJ: Wiley Publishing.
Created by Mark Layton at PlatinumEdge in 2012 Mix of new product development, XP, and Scrum Simple codification of common XP-Scrum hybrid
13
Agile Project Management“Simplified”
Agenda
14
• Introduction• Models• Stories• Phases• Frameworks
• SAFe• Metrics• Tools• Leading• Summary
User Story
Beck, K., & Fowler, M. (2004). Planning extreme programming. Upper Saddle River, NJ: Addison-Wesley.
A function or feature of value to a customer An estimable and testable system requirement 7 to 15 stories should be implemented per iteration
15
Epics Epics are very large enterprise requirements They are often called capabilities or feature sets A very-large unit of work that must be decomposed
16Cohn, M. (2004). User stories applied: For agile software development. Boston, MA: Addison-Wesley.
Detailed Sub-Stories Details can be added in smaller sub-stories Good way to functionally-decompose user stories May also represent an object-oriented point-of-view
17Cohn, M. (2004). User stories applied: For agile software development. Boston, MA: Addison-Wesley.
Agenda
18
• Introduction• Models• Stories• Phases• Frameworks
• SAFe• Metrics• Tools• Leading• Summary
Layton, M. C., & Maurer, R. (2011). Agile project management for dummies. Hoboken, NJ: Wiley Publishing.
Created by Mark Layton at PlatinumEdge in 2012 Mix of new product development, XP, and Scrum Simple codification of common XP-Scrum hybrid
19
Agile Project Management“Simplified”
Process Steps
1. Develop product objective.
2. Create draft vision statement.
3. Validate and revise vision statement.
4. Finalize vision statement.
Stage 1—Vision Description. Product goals aligned with strategy Owner. Product Owner Frequency. At least annually [1-2 hours]
20
Product owner identifies product vision. Vision is project's destination. It defines what product is, how it supports organization strategy, who will use it, and why people will use it.
Vision
Example
• For. <target customer>• Who. <needs it>• The. <product name>• Is a. <product category>• That. <product benefit, reason to buy>• Unlike. <competitors>• Our product. <differentiator, value added>
• For. Bank customers• Who. Want mobile banking• The. Mobile banking application• Is a. Mobile device enable banking app• That. Provides secure, 24x7 mobile banking• Unlike. Brick-and-mortar access points• Our product. Enable 24-hour a day services
Stage 2—Product Roadmap Description. Holistic view of product features Owner. Product Owner Frequency. At least biannually [2-4 hours]
21
Process Steps
1. Identify product features.
2. Arrange product features.
3. Estimate and order product features.
4. Determine high-level time frames.
Product owner creates product roadmap. Roadmap is high-level view of product requirements with loose timeframe for development. Identify, estimate, valuate, prioritize, and schedule themes.
Features
Roadmap
Account•Open acct.•Modify acct.•Close acct.
Transaction•Deposit•Withdrawal•Transfer
Status•Login•Balances•Statements
1Q 2Q 3Q 4Q 5Q
Transaction
Status
Account
Stage 3—Release Planning Description. Release timing for product functions Owner. Product Owner Frequency. At least quarterly [4-8 hours]
22
Process Steps
1. Decompose product features.
2. Create release plan.
Establish release goal. Prioritize or order user stories. Set release date. Refine user stories. Verify release plan.
Product owner creates release plan. Release plan identifies high-level timetable for releasing functions. Mid-term goals that team mobilizes around. There are many releases in priority order.
Decomposition
Release Plan
Account
ModifyOpen Close
• Create• Login• Setup
• Password• Address• Type
• Notify• Refund• Rationale
Sprint 1 Sprint 2 Sprint 3 Release 1
• Story 1
• Story 11
• Story 1
• Story 11
• Story 1
• Story 11
• Story 1
• Story 11
Stage 4—Sprint Planning Description. Specific iteration goals and tasks Owner. Product Owner and Development Team Frequency. At the start of each sprint [2-4 hours]
23
Process Steps
1. Establish goals and choose user stories.
2. Decompose stories into tasks and create sprint backlog.
Product owner, Scrum Master, and Developers create sprint plan. Sprint planning done at start of sprint. Product backlog must be ready. Developers select sprint goal and what can be done.
Goals & User Stories
Sprint Backlog
As a mobile banking customer, I want to create an account so I can write personal checks
•Create account.•Login to account.•Setup checking account.
Task Pri Status Who App. M T W T F
• Create account: Setup 1 Done Sue Joe 4 4 0 0 0 Install 2 Done Sue Joe 4 4 0 0 0 Schema 3 Done John Joe 0 0 8 0 0 Queries 4 In-work Bob - 0 0 0 8 0 Forms 5 N/S Patty - 0 0 0 0 0 Test 6 N/S Sam - 0 0 0 0 0
Stage 5—Daily Scrum Description. Establish & coordinate daily priorities Owner. Development Team Frequency. Daily [15-minutes]
24
Developers hold daily standup meetings. Purpose is to coordinate daily priorities. Identify what was done, what will be done, and impediments. Task boards and Sprint burndown are updated.
Daily Standup
Sprint Burndown
Process Steps
1. Hold daily standup meeting.
2. Update sprint burndown chart.
3. Perform design, development, test, and evaluation.
All Developers on Team Answer ThreeQuestions in Round-Robin Style
•What has been done since the last meeting?•What will be done before the next meeting?•What obstacles are in my way?
Stage 6—Sprint Review Description. Demonstration of working product Owner. Product Owner and Development Team Frequency. At the end of each sprint [2-4 hours]
25
Process Steps
1. Prepare sprint review meeting.
2. Hold sprint review meeting.
3. Collect feedback from stakeholders.
Developers hold a sprint review. Sprint review performed at end of sprint. Developers demo validated code to stakeholders. Stakeholders vote on demo outcome. Product backlog reprioritized.
Product Demonstration
Stakeholder Feedback
Developers Perform a Live Demo Target Hardware and Answer Stakeholder Questions
• What was the goal of the sprint?• What user stories were attempted?• What user stories were implemented?
Poll Stakeholders One-by-One in Round-Robin Style to Solicit their Feedback
• Is the product acceptable as implemented?• Is the product acceptable with modifications?• Is the product unacceptable as implemented?
Stage 7—Sprint Retrospective Description. Refine environment and processes Owner. Development Team Frequency. At the end of each sprint [1-2 hours]
26
Process Steps
1. Plan sprint retrospective meeting.
2. Hold sprint retrospective meeting.
3. Inspect and adapt.
Developers hold sprint retrospective. Retrospective held at end of sprint. Developers identify the good and bad. Scrum master records results. Processes, tools, and backlog may be adjusted.
Sprint Retrospective
Process Improvements
Developers Perform a Live Demo Target Hardware and Answer Stakeholder Questions
• What went well in the last sprint?• What could be improved in the next sprint?• What people, process, and tools should change?
Scrum Master Records Action Items and Prepares Process Improvement Plan
• Scrum master records suggested improvements.• Developers prioritize suggested improvements.• Add high-priority non-functional items to backlog.
Agenda
27
• Introduction• Models• Stories• Phases• Frameworks
• SAFe• Metrics• Tools• Leading• Summary
Agile Enterprise Frameworks
28
Dozens of Agile enterprise frameworks have emerged Many stem from principles of Extreme Programming All include product, project, & team management
Schwaber, K. (2007). The enterprise and scrum. Redmond, WA: Microsoft Press.Leffingwell, D. (2007). Scaling software agility: Best practices for large enterprises. Boston, MA: Pearson Education.Larman, C., & Vodde, B. (2008). Scaling lean and agile development: Thinking and organizational tools for large-scale scrum. Boston, MA: Addison-Wesley.Ambler, S. W., & Lines, M. (2012). Disciplined agile delivery: A practitioner's guide to agile software delivery in the enterprise. Boston, MA: Pearson Education.Thompson, K. (2013). cPrime’s R.A.G.E. is unleashed: Agile leaders rejoice! Retrieved March 28, 2014, from http://www.cprime.com/tag/agile-governance
ESCRUM- 2007 -
SAFE- 2007 -
LESS- 2007 -
DAD- 2012 -
RAGE- 2013 -
Product Mgt
Program Mgt
Project Mgt
Process Mgt
Business Mgt
Market Mgt
Strategic Mgt
Portfolio Mgt
Program Mgt
Team Mgt
Quality Mgt
Delivery Mgt
Business Mgt
Portfolio Mgt
Product Mgt
Area Mgt
Sprint Mgt
Release Mgt
Business Mgt
Portfolio Mgt
Inception
Construction
Iterations
Transition
Business
Governance
Portfolio
Program
Project
Delivery
Enterprise Scrum (ESCRUM)
Schwaber, K. (2007). The enterprise and scrum. Redmond, WA: Microsoft Press.
Created by Ken Schwaber of Scrum Alliance in 2007 Application of Scrum at any place in the enterprise Basic Scrum with extensive backlog grooming
29
Scaled Agile Framework (SAFE) Created by Dean Leffingwell of Rally in 2007 Knowledge to scale agile practices to enterprise Hybrid of Kanban, XP release planning, and Scrum
30Leffingwell, D. (2007). Scaling software agility: Best practices for large enterprises. Boston, MA: Pearson Education.
Large Scale Scrum (LESS) Created by Craig Larman of Valtech in 2008 Scrum for larger projects of 500 to 1,500 people Model to nest product owners, backlogs, and teams
31Larman, C., & Vodde, B. (2008). Scaling lean and agile development: Thinking and organizational tools for large-scale scrum. Boston, MA: Addison-Wesley.
ProductOwner
ProductBacklog
AreaProductOwner
AreaProductBacklog
Daily Scrum15 minutes
Product Backlog Refinement5 - 10% of Sprint
2 - 4 Week Sprint
1 DayFeature Team +Scrum Master
Sprint Planning II2 - 4 hours
SprintPlanning I2 - 4 hours
Potentially ShippableProduct Increment
SprintReview
JointSprint
Review
Sprint Retrospective
SprintBacklog
Disciplined Agile Delivery (DAD) Created by Scott Ambler of IBM in 2012 People, learning-centric hybrid agile IT delivery Scrum mapping to a model-driven RUP framework
32Ambler, S. W., & Lines, M. (2012). Disciplined agile delivery: A practitioner's guide to agile software delivery in the enterprise. Boston, MA: Pearson Education.
Recipes for Agile Governance (RAGE) Created by Kevin Thompson of cPrime in 2013 Agile governance model for large Scrum projects Traditional-agile hybrid of portfolio-project planning
33Thompson, K. (2013). cPrime’s R.A.G.E. is unleashed: Agile leaders rejoice! Retrieved March 28, 2014, from http://www.cprime.com/tag/agile-governance
Factor eScrum SAFe LeSS DaD RAGESimple
Well-Defined Web Portal
Books Measurable
Results Training & Cert
Consultants Tools
Popularity International Fortune 500 Government Lean-Kanban
Agile Enterprise F/W COMPARISON Numerous lean-agile enterprise frameworks emerging eScrum & LeSS were 1st (but SAFe & DaD dominate) SAFe is the most widely-used (with ample resources)
34Rico, D. F. (2014). Scaled agile framework (SAFe) comparison. Retrieved June 4, 2014 from http://davidfrico.com/safe-comparison.xls
Agenda
35
• Introduction• Models• Stories• Phases• Scaling
• SAFe• Metrics• Tools• Leading• Summary
Scaled Agile Framework (SAFe) Proven, public well-defined F/W for scaling Lean-Agile Synchronizes alignment, collaboration, and deliveries Quality, execution, alignment, & transparency focus
36Leffingwell, D. (2014). Scaled agile framework (SAFe). Retrieved June 2, 1024 from http://www.scaledagileframework.com
Portfolio
Team
Program
SAFe—Scaling at PORTFOLIO Level Vision, central strategy, and decentralized control Investment themes, Kanban, and objective metrics Value delivery via epics, streams, and release trains
37Leffingwell, D. (2007). Scaling software agility: Best practices for large enterprises. Boston, MA: Pearson Education.
AGILE PORTFOLIO MANAGEMENT● Decentralized decision making● Demand-based continuous flow● Lightweight epic business cases● Decentralized rolling wave planning● Objective measures & milestones● Agile estimating and planning
Strategy InvestmentFunding
Governance ProgramManagement
SAFe—Scaling at PROGRAM Level Product and release management team-of-team Common mission, backlog, estimates, and sprints Value delivery via program-level epics and features
38Leffingwell, D. (2007). Scaling software agility: Best practices for large enterprises. Boston, MA: Pearson Education.
AGILE RELEASE TRAINS● Driven by vision and roadmap● Lean, economic prioritization● Frequent, quality deliveries● Fast customer feedback● Fixed, reliable cadence● Regular inspect & adapt CI
Alignment Collaboration
Synchronization ValueDelivery
SAFe—Scaling at TEAM Level Empowered, self-organizing cross-functional teams Hybrid of Scrum PM & XP technical best practices Value delivery via empowerment, quality, and CI
39Leffingwell, D. (2007). Scaling software agility: Best practices for large enterprises. Boston, MA: Pearson Education.
AGILE CODE QUALITY● Pair development● Emergent design● Test-first● Refactoring● Continuous integration● Collective ownership
ProductQuality
CustomerSatisfaction
Predictability Speed
SAFe Case Studies Most U.S. Fortune 500 companies adopting SAFe Goal to integrate enterprise, portfolios, and systems Capital One going through end-to-end SAFe adoption
40
John Deere Spotify Comcast• Agricultural automation
• 800 developers on 80 teams
• Rolled out SAFe in one year
• Transitioned to open spaces
• Field issue resolution up 42%
• Quality improvement up 50%
• Warranty expense down 50%
• Time to production down 20%
• Time to market down 20%
• Job engagement up 10%
• Television cable/DVR boxes
• Embedded & server-side
• 150 developers on 15 teams
• Cycle time - 12 to 4 months
• Support 11 million+ DVRs
• Design features vs. layers
• Releases delivered on-time
• 100% capabilities delivered
• 95% requirements delivered
• Fully automated sprint tests
• GUI-based point of sale sys
• Switched from CMMI to SAFe
• 120 developers on 12 teams
• QA to new feature focus
• Used Rally adoption model
• 10% productivity improvement
• 10% cost of quality reduction
• 200% improved defect density
• Production defects down 50%
• Value vs. compliance focus
Leffingwell, D. (2014). Scaled agile framework (SAFe) case studies. Denver, CO: Leffingwell, LLC.Rico, D. F. (2014). Scaled agile framework (SAFe) benefits. Retrieved June 2, 2014, from http://davidfrico.com/safe-benefits.txt
SAFe Benefits
41Leffingwell, D. (2014). Scaled agile framework (SAFe) case studies. Denver, CO: Leffingwell, LLC.Rico, D. F. (2014). Scaled agile framework (SAFe) benefits. Retrieved June 2, 2014, from http://davidfrico.com/safe-benefits.txt
Cycle time and quality are most notable improvement Productivity on par with Scrum at 10X above normal Data shows SAFe scales to teams of 1,000+ people
Benefit Nokia SEI Telstra BMCTrade
StationDiscount
TireValpak Mitchell
John Deere
Spotify Comcast Average
App Maps Trading DW IT Trading Retail Market Insurance Agricult. Cable PoS
Weeks 95.3 2 52 52 52 52 51
People 520 400 75 300 100 90 300 800 150 120 286
Teams 66 30 9 10 10 9 60 80 15 12 30
Satis 25% 29% 15% 23%
Costs 50% 10% 30%
Product 2000% 25% 10% 678%
Quality 95% 44% 50% 50% 60%
Cycle 600% 600% 300% 50% 300% 370%
ROI 2500% 200% 1350%
Morale 43% 63% 10% 39%
SAFe Summary Lean-agile frameworks & tools emerging in droves Focus on scaling agility to enterprises & portfolios SAFe emerging as the clear international leader
42Rico, D. F. (2014). Dave's Notes: For Scaling with SAFe, DaD, LeSS, RAGE, ScrumPLoP, Enterprise Scrum, etc. Retrieved March 28, 2014 from http://davidfrico.com
SAFe is extremely well-defined in books and InternetSAFe has ample training, certification, consulting, etc.SAFe leads to increased productivity and qualitySAFe is scalable to teams of up to 1,000+ developersSAFe is preferred agile approach of Global 500 firmsSAFe is agile choice for public sector IT acquisitionsSAFe cases and performance data rapidly emerging
Agenda
43
• Introduction• Models• Stories• Phases• Frameworks
• SAFe• Metrics• Tools• Leading• Summary
Agile Metrics Taxonomy Agile methods are based on traditional measures Story points, velocity, and burndown basic metrics Experts use Agile EVM, test, ROI & portfolio metrics
44Rico, D. F., Sayani, H. H., & Sone, S. (2009). The business value of agile software methods. Ft. Lauderdale, FL: J. Ross Publishing.
AGILE METRICS1. Agile CODE Metrics2. Agile PROJECT Metrics3. Agile TRACKING Metrics4. Agile TESTING Metrics5. Agile VALUE Metrics6. Agile HEALTH Metrics7. Agile PORTFOLIO Metrics
1. Agile CODE Metrics Code Size Code Complexity Object Oriented Code Coverage Code Defects Relational Design
2. Agile PROJECT Metrics Software Size Software Productivity Software Effort Software Quality Software Schedule Software Success
3. Agile TRACKING Metrics Story Points Sprint Burndown Release Burndown Velocity Feature Progress Agile Earned Value
4. Agile TESTING Metrics Test Coverage Test Automation Integration Builds Running Tested Features DevOps Automation Deployment Frequency
7. Agile PORTFOLIO Metrics Portfolio Kanban Epic Progress Portfolio Radar Release Train Radar Lean Portfolio Metrics Enterprise Scorecard
6. Agile HEALTH Metrics Teamwork Quality Collaboration Quality Agile Process Maturity Agile Adoption Rate Degree of Agility Product Flexibility
5. Agile VALUE Metrics Total Lifecycle Costs Total Lifecycle Benefits Benefit to Cost Ratio Return on Investment Net Present Value Real Options Analysis
45
Agile Performance MeasurementW
ork
(Sto
ry, P
oint
, Tas
k)or
Eff
ort
(Wee
k, D
ay, H
our)
Time Unit (Roadmap, Release, Iteration, Month, Week, Day, Hour, etc.)
Burndown
Wor
k (S
tory
, Poi
nt, T
ask)
or E
ffor
t (W
eek,
Day
, Hou
r)
Time Unit (Roadmap, Release, Iteration, Month, Week, Day, Hour, etc.)
Cumulative Flow
Wor
k (S
tory
, Poi
nt, T
ask)
or E
ffor
t (W
eek,
Day
, Hou
r)
Time Unit (Roadmap, Release, Iteration, Month, Week, Day, Hour, etc.)
Earned Value Management - EVMCPI
SPI
PPC
APC
Wor
k (S
tory
, Poi
nt, T
ask)
or E
ffor
t (W
eek,
Day
, Hou
r)
Time Unit (Roadmap, Release, Iteration, Month, Week, Day, Hour, etc.)
Earned Business Value - EBV
Agenda
46
• Introduction• Models• Stories• Phases• Frameworks
• SAFe• Metrics• Tools• Leading• Summary
Enables enterprises to be flexible but disciplined Allows enterprises to distribute project work teams Ensures distributed project teams are collaborating
47
Agile Tools“Across the Life Cycle”
Project Management
RequirementsDOORSRequisite ProSLATE
DesignRhapsodyTelelogic System ArchitectRational System Architect
CodingEclipseVisual StudioSun Studio
TestingJUnitNUnitXunitCPPUnit
GtestFitFitnesseSelenium
Quality AssuranceCheckStylePMDEMMAJdependCoberturaGcov
Configuration MgtSubversion (SVN)Concurrent Versions Sys.ClearCase
Build AutomationAntNAntMavenMake
Continuous Integ.Cruise ControlHudsonBuildBot
CollaborationWebExSkypeMeetMeWimba
WikiMediaWikiTracWikiPhpWiki
DocumentationNDocJavadocDoxygeniText
Version OneRallyScrum WorksVSTS
Agile TeamAgile EnterpriseScope ManagerStory Studio
XP Plan ItIterateXP TrackerAgilo
XP CGIXP WebXplannerIce Scrum
Project CardsTarget ProcessXtreme PlannerTeam System
CommunityEnterpriseMingleHansoft
Agenda
48
• Introduction• Models• Stories• Phases• Frameworks
• SAFe• Metrics• Tools• Leading• Summary
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Numerous theories of agile leadership have emerged Many have to do with delegation and empowerment Leaders have major roles in visioning and enabling
AGILE- 2005 -
EMPLOYEE- 2009 -
RADICAL- 2010 -
LEAN- 2010 -
LEADERSHIP 3.0- 2011 -
Organic Teams
Guiding Vision
Transparency
Light Touch
Simple Rules
Improvement
Autonomy
Alignment
Transparency
Purpose
Mastery
Improvement
Self Org. Teams
Communication
Transparency
Iterative Value
Delight Clients
Improvement
Talented Teams
Alignment
Systems View
Reliability
Excellence
Improvement
Empowerment
Alignment
Motivation
Scaling
Competency
Improvement
Augustine, S. (2005). Managing agile projects. Upper Saddle River, NJ: Pearson Education.Pink, D. H. (2009). Drive: The surprising truth about what motivates us. New York, NY: Penguin Books.Denning, S. (2010). The leader’s guide to radical management: Reinventing the workplace for the 21st century. San Francisco, CA: John Wiley & Sons.Poppendieck, M, & Poppendieck, T. (2010). Leading lean software development: Results are not the point. Boston, MA: Pearson Education.Appelo, J. (2011). Management 3.0: Leading agile developers and developing agile leaders. Boston, MA: Pearson Education.
Models of AGILE LEADERSHIP
TO SELL IS HUMAN
Reduce Your Power Take Their Perspective Use Strategic Mimicry
Use Interrogative Self-Talk Opt. Positivity Ratios Offer Explanatory Style
Find the Right Problem Find Your Frames Find an Easy Path
ATTUNEMENT
BUOYANCY
CLARITY
Heath, C., & Heath, D. (2010). Switch: How to change things when change is hard. New York, NY: Random House.Patterson, K., et al. (2008). Influencer: The power to change anything: New York, NY: McGraw-Hill.Pink, D. H. (2009). Drive: The surprising truth about what motivates us. New York, NY: Riverhead Books.Pink, D. H. (2012). To sell is human: The surprising truth about moving others. New York, NY: Riverhead Books.Heath, C., & Heath, D. (2013). Decisive: How to make better choices in life and work. New York, NY: Random House.
Change, no matter how small or large, is difficult Smaller focused changes help to cross the chasm Simplifying, motivating, and validation key factors
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SWITCH
Follow the bright spots Script the critical moves Point to the destination
Find the feeling Shrink the change Grow your people
Tweak the environment Build habits Rally the herd
DIRECT THE RIDER
MOTIVATE ELEPHANT
SHAPE PATH
INFLUENCER
Create new experiences Create new motives
Perfect complex skills Build emotional skills
Recruit public figures Recruit influential leaders
Utilize teamwork Power of social capital
Use incentives wisely Use punishment sparingly
Make it easy Make it unavoidable
MAKE IT DESIRABLE
SURPASS YOUR LIMITS
USE PEER PRESSURE
STRENGTH IN NUMBERS
DESIGN REWARDS
CHANGE ENVIRONMENT
DRIVE
PURPOSE
AUTONOMY
MASTERY
Purpose-profit equality Business& societal benefit Share control of profits Delegate implementation Culture & goal alignment Remake society-globe
Accountable to someone Self-select work tasks Self-directed work tasks Self-selected timelines Self-selected teams Self-selected implement.
Experiment & innovate Align tasks to abilities Continuously improve Learning over profits Create challenging tasks Set high expectations
DECISIVE
COMMON ERRORS Narrow framing Confirmation bias Short term emotion Over confidence
WIDEN OPTIONS Avoid a narrow frame Multi-track Find out who solved it
TEST ASSUMPTIONS Consider the opposite Zoom out & zoom in Ooch
ATTAIN DISTANCE Overcome emotion Gather & shift perspective Self-directed work tasks
PREPARE TO BE WRONG Bookend the future Set a tripwire Trust the process
Models of AGILE ORG. CHANGE
Rico, D. F. (2011). The necessity of new contract models for agile project management. Fairfax, VA: Gantthead.Com.Rico, D. F. (2013). Agile vs. traditional contract manifesto. Retrieved March 28, 2013 from http://www.davidfrico.com 51
Dynamic Value Performance Based Target Cost Optional Scope Collaborative
Business & Mission Value OVER Scope, Processes, & Deliverables
Personal Interactions OVER Contract, Auditor, & Legal Interactions
Conversations and Consensus OVER Contract Negotiations & Control
Collaboration & Co-Dependency OVER Methodology & Adversarialism
Exploration, Evolution, & Emergence OVER Forecasting & Control
Early Continuous Quality Solutions OVER Late, Long-Term Deliveries
Entrepreneurialism & Openness OVER Compliance & Self-Interest
Customer Satisfaction and Quality OVER Policies & Governance
Communication, cooperation, and interaction key Shared responsibility vs. blame and adversarialism Needs greater focus on collaboration vs. legal terms
Models of AGILE ACQUISITION MGT.
Agenda
52
• Introduction• Models• Stories• Phases• Frameworks
• SAFe• Metrics• Tools• Leading• Summary
Conclusion One must think and act small to accomplish big things Slow down to speed up, speed up ‘til wheels come off Scaling up lowers productivity, quality, & business value
53Rico, D. F. (2014). Dave's Notes: For Scaling with SAFe, DaD, LeSS, RAGE, ScrumPLoP, Enterprise Scrum, etc. Retrieved March 28, 2014 from http://davidfrico.com
EMPOWER WORKFORCE - Allow workers to help establish enterprise business goals and objectives.
ALIGN BUSINESS VALUE - Align and focus agile teams on delivering business value to the enterprise.
PERFORM VISIONING - Frequently communicate portfolio, project, and team vision on continuous basis.
REDUCE SIZE - Reduce sizes of agile portfolios, acquisitions, products, programs, projects, and teams.
ACT SMALL - Get large agile teams to act, behave, collaborate, communicate, and perform like small ones.
BE SMALL - Get small projects to act, behave, and collaborate like small ones instead of trying to act larger.
ACT COLLOCATED - Get virtual distributed teams to act, behave, communicate and perform like collocated ones.
USE SMALL ACQUISITION BATCHES - Organize suppliers to rapidly deliver new capabilities and quickly reprioritize.
USE LEAN-AGILE CONTRACTS - Use collaborative contracts to share responsibility instead of adversarial legal ones.
USE ENTERPRISE AUTOMATION - Automate everything with Continuous Integration, Continuous Delivery, & DevOps.
Dave’s Professional Capabilities
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SoftwareQuality
Mgt.
TechnicalProject
Mgt.
SoftwareDevelopment
Methods
OrganizationChange
SystemsEngineering
CostEstimating
GovernmentContracting
GovernmentAcquisitions
LeanKanban
Big Data,Cloud, NoSQL
WorkflowAutomation
Metrics,Models, & SPC
SixSigma
BPR, IDEF0,& DoDAF
DoD 5000,TRA, & SRA
PSP, TSP, &Code Reviews
CMMI &ISO 9001
InnovationManagement
Statistics, CFA,EFA, & SEM
ResearchMethods
EvolutionaryDesign
Valuation — Cost-Benefit Analysis, B/CR, ROI, NPV, BEP, Real Options, etc.
Lean-Agile — Scrum, SAFe, Continuous Integration & Delivery, DevOps, etc.
STRENGTHS – Data Mining Gathering & Reporting Performance Data Strategic Planning Executive & Manage-ment Briefs Brownbags & Webinars White Papers Tiger-Teams Short-Fuse Tasking Audits & Reviews Etc.
● Action-oriented. Do first (talk about it later).● Data-mining/analysis. Collect facts (then report findings).● Simplification. Communicating complex ideas (in simple terms).● Git-r-done. Prefer short, high-priority tasks (vs. long bureaucratic projects).● Team player. Consensus-oriented collaboration (vs. top-down autocratic control).
PMP, CSEP,ACP, CSM,
& SAFE
32 YEARSIN IT
INDUSTRY
Books on ROI of SW Methods Guides to software methods for business leaders Communicates the business value of IT approaches Rosetta stones to unlocking ROI of software methods
http://davidfrico.com/agile-book.htm (Description) http://davidfrico.com/roi-book.htm (Description)
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