leading 5 generations in the workplace: the generational secret nobody is talking about

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#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace The generational secret that nobody is talking about Bill Sheridan, CAE Oct. 23 and 25, 2017

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Page 1: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com

Leading 5 Generationsin the WorkplaceThe generational secretthat nobody is talking about

Bill Sheridan, CAEOct. 23 and 25, 2017

Page 2: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com

bli.cnf.io

Page 3: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com

Session No. 1: Oct. 23, 1:20 p.m. Session No. 2: Oct. 25, 8 a.m.

Page 4: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 4

Page 5: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 5

“Children love luxury; they have bad

manners, contempt for authority; they

show disrespect for elders and love

chatter in place of exercise. Children are

now tyrants … They no longer rise when

elders enter the room. They contradict

their parents, chatter before company …

and tyrannize their teachers.”

Who said it

Page 6: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 6

Socrates… as quoted by Plato

Page 7: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 7

“Nothing in life is to be

feared; it is only to be

understood. Now is the

time to understand

more, so that we may

fear less.”

Marie Curie

Marie Curie

Page 8: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 8Marie Curie

Leading

5Generations in the Workplace

Page 9: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 9Marie Curie

Photo from Getty Images

Traditionalists

Born between 1925-45

Dedicated

Pay your dues

Work hard

Respect authority

Age = seniority

Company first

Loyal

Page 10: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 10Marie Curie

Photo from BoomerCafe.com

Boomers

Born between 1946-64

Anti-government

Challenges authority

“Don’t trust anyone over 30”

Driven

Workaholics

Long hours = self worth

Team-oriented

Focused on quality

Page 11: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 11Marie Curie

Photo from Clypd.com

Gen Xers

Born between 1965-80

Balance, diversity

Work smarter, not longer

Independent

Informal

Want structure, direction

Skeptical / suspicious

Page 12: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 12Marie Curie

Photo from Getty Images

Millennials

Born between 1981-95

Ambitious

What’s next?

Multitasking

Tenacious

Entrepreneurial

Digital

Sheltered

Page 13: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 13Marie Curie

Photo from Getty Images

Gen Z

Born between 1996-2012

Cynical

Private

Entrepreneurial

Multi-taskers

Hyper-aware / savvy

Tech-reliant / always on

Pragmatic

Live in the now

Page 14: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 14Marie Curie

Page 15: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 15Marie Curie

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#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 16Marie Curie

“The way we lead and manage organizations

is going to take on a radical new look over the

next several years.”

Page 17: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 17Marie Curie

Revolutionary War1775-1783

Page 18: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 18Marie Curie

Civil War1861-1865

Page 19: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 19Marie Curie

Great Depression /

World War II

1929-1945

Page 20: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 20Marie Curie

??????????2020-2030

Page 21: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 21Marie Curie

Page 22: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 22Marie Curie

Page 23: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 23Marie Curie

Page 24: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 24Marie Curie

Keys to managing five

generations in the

workplace

1. Understand

individual differences

2. No stereotypes

3. Cross-mentor

4. Collaborate

5. Engage

Page 25: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 25Marie Curie

Autonomy

Mastery

Purpose

What do people

really want?

Page 26: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 26Marie Curie

Page 27: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Title of presentation 27

High purpose Low purpose

High passion

Low passion 10th percentile

80th percentile 20th percentile

64th percentile

Page 28: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 28Marie Curie

Collaboration

Cloud

Infrastructure

Mobile

Page 29: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 29Marie Curie

Page 30: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Title of presentation 30

“None of this is true.

… (M)illennials are

the first cohort in

American history to

enjoy lower living

standards than their

parents. Not buying

napkins is a pretty

painless way to save

money.”

New Republic

Page 31: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 31Marie Curie

Questions?

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#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 31

Page 33: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading Five Generations in the Workplace 33Marie Curie

Books These are among the resources that were discussed during

the our “Future-Ready CPA” programs.

The Future of the Professions: How

Technology Will Transform the Work of

Human Experts

By Richard and Daniel Susskind

www.susskind.com

When Millennials Take Over: Preparing

for the Ridiculously Optimistic Future of

Business

By Jamie Notter and Maddie Grant

bit.ly/2h7IDge

Flash Foresight: How To See The

Invisible And Do The Impossible

By Daniel Burrus

bit.ly/1SOn7FG

The Power of Moments: Why Certain

Experiences Have Extraordinary Impact

By Chip Heath and Dan Heath

heathbrothers.com/the-power-of-moments/

The Industries Of The Future

By Alec Ross

bit.ly/2fP8cnU

Thank You For Being Late: An

Optimist’s Guide to Thriving in the Age

of Accelerations

By Thomas Friedman

bit.ly/2hag0Rg

Page 34: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading Five Generations in the Workplace 34Marie Curie

Whitepapers These are among the resources discussed

during the our “Future-Ready CPA” programs.

What SMBs Want From Their

Accountant

From The Sleeter Group

bit.ly/2fCsvkc

Welcome to the Fast Future

From CPA.com

bit.ly/2gdHlBj

The Future of Employment: How Susceptible

Are Jobs To Computerization?

By Carl Benedikt Frey and Michael Osborne

bit.ly/1kre5T6

CPA Horizons 2025

From the American Institute

of CPAs

bit.ly/1UEN1x2

Innovation Killers: How Financial Tools

Destroy Your Capacity To Do New Things

By Clayton Christensen, Stephen P.

Kaufman, and Willy Shih

bit.ly/1JtBxfG

Ready-Now Leaders: Meeting

Tomorrow’s Business Challenges

From DDI

bit.ly/V05HQ6

Page 35: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com Leading 5 Generations in the Workplace 35Marie Curie

Contect with

me MACPA’s blog: CPASuccess.com

Facebook.com/BillSheridan

LinkedIn.com/in/BillDSheridan

Twitter.com/BillSheridan

YouTube.com/BillSheridan

SlideShare.net/BillSheridan

Instagram: BDSheridan

Download these slides:

Slideshare.net/BillSheridan

Page 36: Leading 5 Generations in the Workplace: The Generational Secret Nobody is Talking About

#CCHUC17 | CCHUserConference.com

Leading 5 Generationsin the WorkplaceThe generational secretthat nobody is talking about

Bill Sheridan, CAEOct. 23 and 25, 2017