Leadership Program Contact

Gladys Williams-Tillmon

2nd VP, Learning & Development

Phone: 1-800-992-3522

Fax: (706) 596-2955

E-mail: gtillmon@aflac.com

1932 Wynnton Rd

Columbus, GA 31999

Phone: 1-800-992-3522

www.aflac.com

Locations

Columbus, GA (HQ)

Albany, NY

Omaha, NE

Japan

Aflac

Defining Leadership

How does your company define leadership?

Aflac defines leadership as more than the ability to manage processes. Instead the

company defines a leader as someone with the ability to be a visionary who is

capable of effectively disseminating a strategic vision or goal throughout the

organization so that the workforce can effectively execute.

Leadership Programs and Training

What is the program called?

Aflac’s corporate training department facilitates two employee learning initiatives.

The first is a leadership development program, which offers on-site courses for all

employees from entry-level to senior management. There are three levels of classes,

some of which require employees to have taken prerequisite courses that are a part of

the offered curriculum. The instructor-led classes provide a variety of subject matter

for workers seeking both career and personal development and are designed to help

employees achieve a quality work/life balance. Course topics range from “Managing

Your Career” to “Preventing Diabetes.”

In addition to the on-site courses, the company also facilitates a training program

called Aflac Leadership Academy which provides a curriculum designed especially

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for managers and officers of the company including senior management. Aflac

Leadership Academy provides middle and upper management with off-site training,

discussion and activities all designed to promote action-learning. Aflac provides

experienced external consultants to instruct the classes for the leadership academy.

What is the duration of the program?

Onsite courses available through Aflac’s corporate training department are offered on

an ongoing basis. At anytime throughout the year, employees interested in attending

a class can review the listing of available courses and register as a student.

Describe how your program(s) differ at different levels of leadership.

Aflac leadership development classes are offered at levels I, II and III. The courses

are customized for employees at varying career stages. For instance, there are classes

that are offered for new managers as well as courses that are designed with the entry-

level employee in mind. Additionally, the leadership academy program is modified

to fit the specific needs of the varying levels of management including supervisors,

middle-managers and company officers.

What are the goals of the program?

The overall goal of Aflac’s leadership development program is to take the

organization from good to great. The specific goal of Aflac’s Leadership Academy

program is to help the organization’s management to become successful at achieving

several core competencies. These include: strategic agility; managing vision and

purpose; perspective; business and financial acumen; learning on the fly; drive for

results; informing; sizing up people; developing direct reports; motivating others;

hiring and staffing; building effective teams; listening; integrity and trust;

adaptability; ethics and values; action orientation; and customer focus.

Qualifications of the candidate:

• All employees are eligible to participate in Aflac’s corporate training program.

• A variety of courses are available to employees of all levels who are interested in

career development.

• On-site courses are available in levels 1 through 3 and are designed for entry-level

to senior executive management.

Does the program have a special recruiting relationship with particularuniversities/colleges/ grad programs?

No. Aflac’s corporate training and employee learning programs are managed in-

house and are made available to any employee who wants to attend a class.

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Aflac

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How many people are accepted into the program annually?

Classes are open to any employee pending course availability. (Depending on the

class, some pre-requisite classes may apply)

What percentage of LDP participants are hired fulltime?

All participants of Aflac’s Leadership Development program are already hired as

employees

Outline some other overall results from the program.

Aflac’s Leadership Academy has received some very positive results from

participants. More than 94 percent of employees at the senior vice president and vice

president level rated the content, facilitators and overall leadership summit as

effective or very effective.

Are there additional benefits and compensation that are tied in with theseLDPs?

No.

What percentage of your most senior leadership was produced from withinyour company?

91 percent of Aflac’s employees at the senior vice president level and above have

been promoted up through the ranks or started with the company at one job and was

later promoted.

Who are some notable alumni that have come out of your company’sleadership training/program(s)?

Audrey Boone-Tillman is an alumna of Aflac’s Leadership Academy. She is

executive vice president of corporate services for Aflac Incorporated. Ms. Tillman

began her career with Aflac in January 1996 as a member of the legal department.

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Aflac

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Leadership Program Statistics

Numbers and percentages requested are firm totals for U.S. offices on 12/31/07 and

on 12/31/06.)

Going Forward: Plans for Leadership Expansion

Does your firm have any plans for future leadership development programs,either formal or informal?

Yes.

If so, please describe them.

The Aflac Leadership Academy will be expanded to include employees at the

supervisor level. A similar curriculum to that of managers and senior leaders will be

designed to address the career development needs of employees’ who work as front-

line supervisors.

Please list any awards or recognitions your leadership programs have received,as well as any commendations that the company has received for leadership.

Since 2001, Aflac has been recognized each year by Training Magazine as one of the

top corporations providing the best training and career development for its

employees.

2007 (Percentage total) 2006 (Percentage total)

Male 70.2% 70.0%

Female 29.8% 30.0%

African American 13.0% 12.2%

Hispanic/Latino(a) 2.6% 2.3%

Asian American 2.4% 2.6%

Native American 0.0% 0.0%

Caucasian 82.0% 82.6%

Other 0.0% 0.3%

Vault Guide to Management and Leadership Development Programs

Aflac

© 2008 Vault.com Inc.36 C A R E E RL I B R A R Y