leadership development through competency based framework - guest lecture by deepak bharara
TRANSCRIPT
LANCO INFRATECH LIMITED
A Walk-through the Lanco Business…..
Development of Society through Entrepreneurship
Most Admired Integrated Infrastructure Enterprise
LANCO INFRATECH LIMITED
OUR MISSION
OUR VISION
IntegrityIHumility&RespectIOrganization before SelfIAchievement DriveIPositive AttitudeIAccountablityITeamworkIInnovation
INTEGRITY HUMILITY & RESPECT ORGANIZATION BEFORE SELF
INNOVATION
ACHIEVEMENT DRIVE
POSITIVE ATTITUDE ACCOUNTABLITY TEAMWORK
LANCO VALUES
5
CORPORATE STRUCTURE
Construction & EPC Power Infrastructure Property Development
• Executed projects worth US$1.3bn over last 3 years (FY07 - FY09)
• Order book of US$ 4.45 bn
• Capacity under operation c. 1,349 MW
• Capacity under construction and Development c. 7,962 MW
• One of the largest player in power trading with 12.4% market share
• Developing c. 163 km of National Highways in Karnataka
• Bidding for constructing and operating Airports, Metro Rail Transport Systems and renovation, modernization & operation of roads, ports and redevelopment projects
• 4mn sq ft under development in Hyderabad, India
• Developing Lanco Hills, mixed used space of high rise residential structures, IT SEZ office space, shopping malls and hotels
Division of Lanco Infratech
Special Purpose Vehicles
6
ChitradurgaKondapalli - I
Aban power
Amarkantak – I Amarkantak IIAmarkantak – III & IV
Kondapalli IIKondapalli III
Udupi
Teesta
Lanco Uttaranchal
Anpara
Babandh
Lanco Hills
Plants under construction
Plants under operation
Plants under construction
Plants under operation
Plants under construction
Plants under operation
Property development
Road development
Vamshi - I
Vamshi - IIVamshi Industrial
Lanco Green
81 km Bangalore – Hoskote – Mudbagal82 km Neelamangla – Devihalli
Tamil Nadu Wind
Coal Based
Hydro
Gas
Wind
Registered office
Corporate Office
Hyderabad
Gurgaon
Coal mine
Plants under development
Vidarbha
Plants under operation
LOCATIONS
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Fuel (Coal mining) Construction and EPC Generation and O&M Trading
• Captive coal mine allocated by Govt. of India to Lanco and five others
• Coal to be used for portion of needs of the Orissa based 1,320 MW Babandh power plant
• Completed projects with capacity of 1,354 MW and 6,566 MW projects under development
• Strong engineering capability and resources spanning feasibility studies, front-end design and complete detail design with over 10 years of experience in design and development of Power Projects
• Handles global suppliers selection and sourcing of diverse materials like high-pressure fabricated equipment, skids, electrical and instrumentation systems
• Operating projects with capacity of 1,349 MW and 7,962 MW projects under implementation and development
• Generation activities include conventional and non-conventional sources of energy like coal, gas, hydro and wind
• Largest private sector player in Indian power trading market with approx. 12% market share
• Traded 2,841mm units in year ended March 31, 2009
• Bought 5% stake in the Indian Energy Exchange floated by Financial Technologies Ltd and Power Trading Corporation
Transmission and Distribution
• Strategy includes possible expansion into transmission and distribution
INTEGRATED BUSINESS
CHAIRMANVICE CHAIRMANMANAGING DIRECTOR
Business President EPC &
C
Business President Power
[Domestic]
CEO Solar Business President
Energy Trading
CEO Infra-structure
Business President Power [Inter-national]
•LEGAL•AUDIT•INSURANCE•PROCUREMENT •CSR•FAMILY PROTOCOL
•CORPORATE STRATEGY •HUMAN RESOURCES
•FINANCE • ACCOUNTS•PUBLIC RELATIONS•CORPORATE AFFAIRS
•CEO – THERMAL 1•CEO – THERMAL 2•CEO – HYDRO•FUELS/MINERALS & COAL
•CEO – EPC•CEO – CONSTRUCTION
•COO – ROADS•COO – TRANSMISSION•COO - DISTRIBUTION
•CEO – INTERNATIONAL POWER BUSINESS
Proposed Corporate Structure – Business Verticals
CORPORATE STRUCTURE - SHARED SERVICES
LEADERSHIP DEVELOPMENT
THROUGH
COMPETENCY BASED
FRAMEWORK
Deepak Bharara
LEADERSHIP
An Art to motivate a group of people towards achieving a
common goal
Leaders born or made?
A group of workers and their leaders are set a task of clearing a road through a dense jungle on a remote island to get to the coast where an estuary provides a perfect site for a port.
The leaders organise the labour into efficient units and monitor the distribution and use of capital assets – progress is excellent.
The leaders continue to monitor and evaluate progress, making adjustments along the way to ensure the progress is maintained and efficiency increased wherever possible.
Then, one day amidst all the hustle and bustle and activity, one person climbs up a nearby tree. The person surveys the scene from the top of the tree.
And shouts down to the assembled group below… WRONG WAY!!
A STORY……
LEADERSHIP ROLE IS TO AVOID MIS-ALIGNMENT
LEADERSHIP IS ALL ABOUT GOAL ALIGNMENTAND
ACHIEVING THE ULTIMATE VISION!
CURRENT SCENARIOMULTI POLAR WORLD & INPUTS FOR BUSINESS SUCCESS
MPW is characterized by increased economic interdependence
Capital – Direct Investment/Portfolio Investment
Talent – Favorable Demographics spurring rapid growth
Resources – Increasingly intense competition for energy,
commodities & raw material
New Consumer – Rapid income growth creating up to a
billion new market
Innovation – New cluster of innovation & specialization
EXTRAORDINARY CAPABILITIES REQUIRED – ON THE PATH OF HIGH PERFORMANCE
Managing a Broad range of risks comfortably
Mastering the art of Improvisation
Keeping in tune with the importance of culture & localization
Market focus & position - where & when to compete
Building Distinct capabilities – USP
Performance Anatomy- common mindsets relating to culture, leadership &
workforce
Gaining access to Talent
Managing Regulatory & geopolitical risks
TALENT BUILDING– A BIG CHALLENGE
The Market for Talent has gone Global: Workforces in the emerging
world are already four times larger than those in the West and are
expected to be five times larger by 2020
The New Talent, generation Y is increasingly talented, educated,
skilled & having high expectations. But despite an ostensible
abundance of talent, today the leaders… find it difficult to engage &
retain them
Talent is the biggest challenge – The role of leaders is to engage &
channelize the individual potential & also
Need to expand & tap Regional, National & Global Talent Pools
TODAY’S CHALLENGE – ATTRACT TALENT & DEVLOP LEADERSHIP PIPELINE WITH……
Leaders who can take a Holistic Approach
Leaders who can build Employer Brand – to Compete the best
Leaders to encourage & create Innovation Mind Set
Build capability to Manage risks & uncertainty
Leaders with global mindset & local focus
Leaders to provide opportunity for Advancement
Leaders must show sensitivity to other’s cultures
Learn from the Challengers – improvising capabilities
Source Talent outside normal Channels – Diversify Sources
Leadership development refers to any activity that enhances the quality of leadership within an individual or organization
Why is Leadership Development vital?
Growth in scale Global exposure Acute talent crunch Changing market scenario High performance demanded Multiple roles performed
LEADERSHIP DEVELOPMENT
LEADERSHIP DEVELOPMENT MODEL
LEADERSHIP DEVELOPMENT BASED ON CBF
What is a Competency?
Integrated knowledge, skills, judgment, and attributes that people need to
perform a job effectively
CHARACTERISTICS BEHAVIOUR PERFORMANCE RESULTS
COMPETENCY PROFILING
Benchmark of Ideal Performance to excel in a role Competencies can be rated as critical, core or preferred Provides the individual with a map or indication of the behaviors that will
be valued, recognized and rewarded
LANCO - LEO FRAMEWORK
PARAMETERS FOR ASSESSING EMPLOYEES AT SENIOR LEVELS (ED & ABOVE) at LANCO1 2 3 4 5 6
LEADERSHIP Rating ENTREPRENEURSHIP Rating OWNERSHIP Rating DOMAIN
EXPERTISE Rating VALUE SYSTEM Rating INTELLIGENT
QUOTIENT Rating TOTAL POINTS
Enthusiastic Communicator
Visionary Organization before self Integrity
Ability to Understand quickly
Energy/ Enthusiasm
Tactful Dedicated Humility & Respect
Sharp & Smart
Empathy Risk Taker High level ofCommitment
Customer Focus
Logical Thinking
Inspirer/ Motivator Networking Goes beyond
the call of dutyPositive Attitude
High Analytical Skills
Setting Clear Direction Decisive Persevering Account-
ability
Change Agent Innovative Achievement Drive
Learning & Develop-ment
Team Developer
Adaptive toCircumstances Result Oriented Cultural
Diversity
Initiative Strategic
Open-minded Business Acumen
Dealing with Ambiguity
Negotiation & Persuasion
TOTAL
BENCHMARKS FOR EACH CADRE AT SENIOR LEVELS ON EACH PARAMETER (ED & ABOVE)1 2 3 4 5 6
LEADERSHIP ENTREPRENEURSHIP OWNERSHIP DOMAIN
EXPERTISEVALUE
SYSTEMINTELLIGENT
QUOTIENT AVERAGE
CEO 9 9 9 9 9 9 NOT < 9
COO 8 8 9 9 9 8 NOT < 8
DIRECTOR 7.5 7.5 8.5 9 9 8 NOT < 7.5
EXECUTIVE DIRECTOR 7 7 8.5 9 9 8 NOT < 7
PRESENT PERFORMANCE Rating must be minimum “EXCELLENT”
BEHAVIORAL COMPETENCIES- A SAMPLE
Communication
Global Awareness
Business Insight
Strategic Orientation
Leading / Empowering / Developing People
Teamwork & Interpersonal Influence
Stakeholder Focus
Execution and Results
Behavioral Competencies - SAMPLE
Managing Performance
Personal Effectiveness
Conceptual / Cognitive
Problem Solving
Social Awareness
Decision Making
Networking
Entrepreneurship
BEHAVIORAL COMPETENCIES- A SAMPLE
Technical Competencies – SAMPLE
Project Management
Commercial Contract
Engineering Design
Asset Management
Quality Control
Regulatory Knowledge
Competitor Analysis
Planning
TECHNICAL COMPETENCIES- A SAMPLE
Functional Competencies - SAMPLE Finance
Human Resource
Procurement
Media Management
Legal & Secretarial
Information Technology & Systems
Management Assurance Group
Facilities Management
FUNCTIONAL COMPETENCIES- A SAMPLE
LEVELS OF COMPETENCY
Normally the competencies are measured on scale of 3, 4 & 5
Level 4 – Highest of the order
Level 1 – Lowest of the order
For Example – Global Awareness Competency
Level 1 – Aware of Global Factor Affecting Sector
Level 2 – Leverages Resources Across Borders
Level 3 – Appreciate different View Points /Drivers
Level 4 – Enhanced Organization Capabilities based on Global Opportunities
COMPETENCY ASSESSMENT
Once the benchmark of critical and preferred competencies is established for the
role, the employee and the manager can assess the employee’s level of proficiency
for each competency.
Techniques:
Surveys
Interviews
Feedback like 360 degree
Performance Tests
PDD (Professional Dialogue Discussion)
Development/Assessment Centre's
PDCA - APPROACH
PLAN Identification of Competencies where Gap has to be fulfilled Development of a Competency Development Strategy
a. Prioritizing the competencies b. Identifying the tools c. Plan d. Budget and Resources
Development of a Competency Development Calendar
DO Carrying out the development programme Capturing the feedback from multiple sources
PDCA - Approach
ACT Implement improvement actions
CHECK Analyze feedback Competency related goals Identify improvement areas Identify actions to be taken
PDCA - APPROACH
Job Analysis
Predefine competencies
Behavioral classification
Assessment techniques
Simulations
Observations
Observers
Recording Behavior
Reports
Data Integration
ASSESSMENT CENTRES- TO MEET THE FOLLOWING CRITERIA:
SMART & STRETCHED GOALS- TO UNLEASH POTENTIAL & PERFORMANCE MAPPING
DEVELOPMENT & ASSESSMENT CENTRE - FOR POTENTIAL MAPPING
Multi-exercise programme designed to identify the potential of personnel
In Basket Exercise
Group Simulations
Behavioral Competencies Interview
Individual Case Analysis
Role Play
Thomas PPA System
Emotional Intelligence EQ
Deep-Pro
Future Pro
Take Action
Utility Pro
Utility Player
Future Utility
ConsistentStar
Future Star
Rough Diamond
LOW
HIGH POTENTIAL - PERFORMANCE / POTENTIAL MATRIX
HIGH
GAP ANALYSIS & VALIDATION
Helps to understand gaps in performance
Once the skill gaps have been identified, strategies for closing
the gaps can be determined
Strategies include training, job role reassignment (transfers,
portfolio changes), allocation of new resources, improvement
of rewards and incentives, goal setting, or termination (if the
fit can not be corrected by other means)
INDIVIDUAL DEVELOPMENT PLANS (IDP)
An Individual Development Plan (IDP) is a formal document that identifies an
individual's learning and developmental goals. It contains training, education, and
development activities (formal and informal) to acquire the competencies needed to
meet IDP goals
Objective of IDP:
Identify and assess future developmental needs in required competency areas
Provide structured learning experiences linked to organizational needs, goals, and
job requirements.
Establish an agreed-upon set of learning objectives and developmental activities as part
of a formal career development program
SOURCES OF INPUTS FOR IDP
Competency Analysis
Career Development Process (PDD)
Corporate Strategies
Competency Dictionary
Workforce/Manpower Planning
Training Needs Identification
Performance/Potential Reviews…
DEVELOPMENT METHODS
E learning Modules
Competency Development Assignments
Mentoring
Knowledge up gradation & sharing program – P to P learning
Internal Training Program workshops
External Training Program Workshops
Management Development Program – Certifications
Higher Studies
Knowledge Management
EVALUATION PROCESS
Relevance of the program
Content of Modules
Delivery by the Trainers
Duration
Clarity provided for the doubts
Actual Improvement in the competency level of the individual
Participation level
Group Size & Attendance
MEASUREMENT TOOLS
Strategic Coverage Ratio
Organizational Competency Index
Core competency Index
Value Conforming Index
Efficacy – 360 degree feedback
Competency coverage - Numbers
% of employees with specified Mentor/Coach
E learning assignment given & completed
Leadership Index
NEXT STEP- REVISITING GOALS & RE-ALIGNMENT