layers - scaling up technologies for informal workplace ... · learning layers – scaling...
TRANSCRIPT
LAYERS - Scaling up Technologies for Informal Workplace Learning
Tobias Ley Tallinn University
Center for Educational Technology [email protected]
skype tobias_ley http://tobiasley.wordpress.com
With Input by: Graham Attwell, Tor-Arne Bellika, John Cook, Ludger Deitmer, Michael Derntl, Pablo Franzolini, Ralf Klamma, Barbara Kump, Eveli Kuuse, Mart Laanpere, Teemu Leinonen, Stefanie Lindstaedt, Ronald Maier, Jukka Purma, John Sanders, Andreas Schmidt, Geoff Stead, Tamsin Treasure-Jones, Stefan Thalmann, Nicolas Weber, and others
21 March 2012 2 Learning Layers – Scaling Technologies for Informal Learning
Informal Learning at the Workplace – a Dilemma
• eLearning for Workplace Learning follows traditional training models – Based on direct instruction, courses and transfer of face-
to-face interaction to onscreen interaction [Kraiger 2008] – Scales through reliance on standardized materials
• However, most learning (esp. in SMEs) is informal – Connected to work practices, multi-episodic, just-in time
[Hart 2011, Kooken 2009] – Passing on of skills between experienced workers [Attwell
& Baumgartl 2011] – Does not scale well beyond immediate context
21 March 2012 3 Learning Layers – Scaling Technologies for Informal Learning
Informal Learning at the Workplace – a Dilemma
• There is now technology that potentially supports informal learning at the workplace – Contextualized and work-integrated learning systems
concentrate on large enterprises and computer-based workplaces [Lindstaedt et al. 2010]
– Social Software is in use in SMEs [Adelsberger et al., 2009; Stieglitz & Dang-Xuan, 2011; Stocker et al., 2008], but not systematically taken up as
21 March 2012 4 Learning Layers – Scaling Technologies for Informal Learning
Informal Learning at the Workplace – a Dilemma
highly effective
individualized
contextualized
does not scale not persistent
few benefit motivating expensive
21 March 2012 5 Learning Layers – Scaling Technologies for Informal Learning
How do you scale informal learning?
• Scaling Pedagogy • Scaling Learning Interactions
– Interactions with people, digital and physical artefacts
• Scaling Meaning Making • Scaling Technology • Scaling Take-up and Business
– Scaling in Regional Clusters
21 March 2012 6 Learning Layers – Scaling Technologies for Informal Learning
Scaling Pedagogy
• Looking at Learning in Work Practices – [Eraut and Hirsch 2007, Maier 2009, Attwell 2003, Kooken
et al. 2009, Collin, 2006)]
• Unlock Peer Production – [Schmidt et al. 2009, Maier & Schmidt 2007]
• Scaffolding for Meaningful Learning – [Ley et al. 2010, Lindstaedt et al. 2010, Siadaty et al. 2010,
Pata, 2006]
• Scale through Regional Clusters – [Deitmer and Attwell 2000]
21 March 2012 7 Learning Layers – Scaling Technologies for Informal Learning
Scaling Pedagogy
21 March 2012 8 Learning Layers – Scaling Technologies for Informal Learning
Scaling Informal Learning Interaction
Maturing
Interacting with People at the workplace Paul discovers a problem at the construction site with PLC equipment ...
Generating dynamic Learning Material The regional training center observes the Q&A and links it to their course material ...
Q: How to use PLC equipment …? • I have seen this before here … • Last time I did it, I … • Here is something helpful
Social Semantic Layer Emerging shared meaning,
giving context Energy Consumption
Lightning
X3-PVQ X3-PJC
X3-POZ PLC Equipment Instructional Taxonomy
• What is … • How to … • Example of …
Tutorial: How to Use PLC What is PLC How to use it? Examples Further Information Hot Questions and Answers
Work Practice Taxonomy • Installation • Testing • Operation
Peter
Paul
Mary
Interacting in the Physical Workplace Physical workplace is equipped with QR tags, learning materials are delivered just in time ...
A list of helpful resources • Tutorials: How to use … • Persons: Peter, Mary, … • Work Practice: Installation,.. • Concepts: PLC, Lightning • Q&A: …,
Scaling informal learning in the regional building and construction ecosystem
21 March 2012 10 Learning Layers – Scaling Technologies for Informal Learning
Scaling Meaning Making
• Meaning Making happens in interaction of participation and reification in a Community Setting – Participation: Personal exchange – Reified objects: Shared tools, models, vocabulary, ...
Scaling Meaning Making
21 March 2012 12 Learning Layers – Scaling Technologies for Informal Learning
Scaling Technology
• Embedding use of Technology into work practices – Internet of Things paradigm at the workplace (RFID and QR tags,
embedded sensors) • Using technology that is available
– Mobile and personal tools, QR tags – Focus on browser-based user interfaces (HTML5)
• A flexible, configurable, decentralized and federated infrastructure – Cloud computing – Extensible Messaging and Presence Protocol (XMPP) [Saint-
Andre 2004] as an open protocol for real-time bi-directional communication and awareness
Scaling Business Application
21 March 2012 13 Learning Layers – Scaling Technologies for Informal Learning
The Project
21 March 2012 14 Learning Layers – Scaling Technologies for Informal Learning
21 March 2012 15
Learning Layers are flexible, modular and shared views on top of existing digital and physical spaces. They allow for integrating working and learning, for scaffolding digital and physical interactions, for easy reuse and repurposing, and for emerging shared meaning.
Learning Layers – Scaling Technologies for Informal Learning
Project Consortium
21 March 2012 16 Learning Layers – Scaling Technologies for Informal Learning
Basiskarte: digitale-europakarte.de
Project Coordination
Technology Research
Regional Application Clusters
Scaling Partners
Technology Partners
Health Care – Leeds
Construction & Building – Bremen
http://learning-layers.eu
Tobias Ley Tallinn University
Center for Educational Technology [email protected]
skype tobias_ley http://tobiasley.wordpress.com
With Input by: Graham Attwell, Tor-Arne Bellika, John Cook, Ludger Deitmer, Michael Derntl, Pablo Franzolini, Ralf Klamma, Barbara Kump, Eveli Kuuse, Mart Laanpere, Teemu Leinonen, Stefanie Lindstaedt, Ronald Maier, Jukka Purma, John Sanders, Andreas Schmidt, Geoff Stead, Tamsin Treasure-Jones, Stefan Thalmann, Nicolas Weber, and others
Scaling Business Application
21 March 2012 18
sustainable impact ???
increase the likelihood that SMEs adopt • securing economies-of-scale as well as
network effects of SMEs • Integration of learning within work processes • Co-creation and reuse of learning materials
à reduce costs for creating contents reduce barriers to engage and increase the likelihood that people accept the system • Use of everyday technologies (mobile
technologies and App Store) • Providing support for work processes • Provide qualification whilst working à reduce technology costs
reduce effort to assimilate Learning Layers in work organisations • Increase quality and productivity in SMEs • easy integration into organizational IT • Improve communication and collaboration in
and between SMEs
à reduce training costs (work-based learning)
Learning Layers – Scaling Technologies for Informal Learning