MINISTRY OF RAILWAYS- ~ , ,

NATIONAL ACADEMY OF INDIAN RAILWAYS, LALBAUG, VADODARA - 390004Website: (http://www.nair.indianrailways.gov.in )

(Advertisement Number: NAIR! EI Workshop/2019)

Expression of Interest for Shortlisting of agencies/experts for conductingWorkshop / Training of Trainers (ToT) course on Emotional Intelligence

Last date of receipt of cpplicctlon : 20.03.2019

Indian Railways with 13 lakh workforce is the 2nd largest railway network in the world under asingle management. It is truly the lifeline of the nation and lays emphasis on human resourcedevelopment. There are around 17000 officers of different levels in IR. National Academy of IndianRailways (NAIR), the apex training institute and six other Centralised Training Institutes conducttraining for Officers of Indian Railways. There are 300 training centres for non-Gazetted staff andensure that staff are provided skills to perform multiple functions ranging from train operation,safety, maintenance of assets, marketing, logistics to security and hospitality.

For bringing about cultural transformation in Indian Railways, NAIR invites Expression of Interest(EoI) from eminent agencies/institutes/experts for conducting Workshops/ToT course on EmotionalIntelligence for senior officers of Indian Railways. NAIR has already done EI course for about 95GMs/DRMs and now plan to conduct such course for other about 225 Senior Officers likeAdditional Divisional Railway Managers (ADRM), Chief Workshop Managers (CWMs) ofRailways and Faculty of Training Institutes. Detailed guidelines are given as under:

A. Objectives of the Workshops/>I'

The three-day "Leading with Emotional Intelligence" workshops would help the participants tolearn the Emotional Intelligence skills to lead themselves and their teams towards superiorperformance. Tools from leading researchers in organizational behavior, leadership and emotionalintelligence would be utilized for enhanced participant learning and practices. The program offers toexpand individual potential of executive and help one to combat difficult situations and execute theaction plans for development effectively.

The explicit objectives of this program are to enable senior executives-

• Cre~te self-awareness in terms of emotions, drives and aspirations for better self-management.

• Understand how emotions can influence one's thoughts, behavior, goals and decisions.• Understand how managing emotions can drive one's engagement and productivity.

F

• Leverage findings of psychometric instruments fOTachieving personal and professionalexcellence.

• Decipher one's core incompetence and create actions around it.• Design structures in organization to create more engaging workforce resulting in better

productivity, creativity and employee satisfaction.• Inspirational leadership

B. Benefits to the Participants

• Enable them to use tools to assess Emotional Intelligence and derive individual action planfor competence improvement.

• Design structures in organization to create more engaging workforce resulting in betterproductivity, c!eativity and employee satisfaction which will result in improved intention.

C. Target Participants - Senior officers of Indian Railways with experience of 20 years andmore in diverse executive and managerial positions. They are occupying important posts andlead large teams.

D. Content• Emotional Intelligence: Conceptual Framework and its importance• Managing Dysfunctional Emotions• Perception and Attribution• Strengthening workplace Relationsliip• Influencing and Persuasion skills• Psychometric tools in assessment of EI• Methodology in using the tools and their analysis• Individual and group coaching• Applications ofEI in the context ofIndian Railways

E. Pedagogy

./ Interactive Sessions

./ Psychometric Tests

./ Group and individual activities and presentations

./ Role Plays

./ Case Discussions

./ Situation analysis and discussion

./ Audio-visual clips!Y

F. Psychometric tools - Emotional Quotient - Inventory 2.0® (EQ-I®)/ Emotional Intelligenceand Emotional Skill Assessment Process (ESAP) / Emotional and Social CompetencyInventory (ESCI) or similar tools.

G. Duration and location-The programme would be for three days. Workshop may beconducted at either of the following Centralized Training Institutes (CTIs) ofIR :

(i) National Academy of Indian Railways(NAIR) ,Vadodara(ii) Indian l}ailway Institute of Electrical Engineering (IRIEEN),Nasik(iii)Indian Railway Institute of Civil Engineering (IRICEN) , Pune(iv)Indian Railway Institute of Signal Engineering and Telecommunication (lRISET),

Secunderabad(v) Indian Railways Institute of Transport Management (IRITM), Lucknow.(vi)Indian Railways Institute of Mechanical & Electrical Engineering (IRIMEE),Jamalpur

H. Training of Trainers (ToT) course - In addition to the workshop on EmotionalIntelligence, it is also proposed to conduct a course on "Training of Trainers in EmotionalIntelligence" for training a set of Railway officers to create a pool of officers capable ofconducting Emotional Intelligence Workshops for other Railway officers /executives. Theduration of the ToT course will be for 5 days. The ToT course on EI will have all theelements of the Workshops plus intensive coaching, examination and certification toconduct EI workshops/courses and administer the psychometric tools. The ToT course willbe conducted at National Academy of Indian Railways (NAIR) at Vadodara.

I. Credentials of the agencies - Interested agencies/institutes/experts must be qualified in thefield and should have expertise and long-standing experience in conductingcourses/workshops in the field of emotional intelligence for senior executives and managers,especially in Government and Public sectors in India. Only globally certified trainers/Institutes with authority to administer different types of psychometric tools are encouragedto apply.

Interested agencies/institutes/experts offering other psychrometric tools than those speciallymentioned in Para 'F' will have to demonstrate following:

I. Psychometric Tool is globally acknowledged and authorised by the parentcompany

2. They have capacity to conduct courses here in India at Railway premises3. They have experience of having given training in GovernmentallPSU setup

1. Submission of Proposals - Last date of receipt of proposals, complete in all respects, is20.03.2019 upto 17.00 hrs. Applicants should write "Proposal for conducting workshop/ToT course on Emotional Intelligence" on top of the envelope. Proposals should be sentin the following address:

Sr. Professor (Organisational Behavior)National Academy of Indian RailwaysLalbaug, Vadodara - 390004 (Gujarat)

K. Decision of NAIR in the matter of shortlisting of agencies/institutes/individuals will be final.Further updates, if any; will be available in the website www.nair.indianrailways.gov.in.:.Fordoubts/queries, if any, parties may contact Sr. Professor (OB), email:spob@nair.railnet.gov.in , mobile - 9974003517.

Sr. Professor (Organisational Behavior)National Academy of Indian Railways