laorm loss prevention targeted risk improvement program
TRANSCRIPT
LAORMLAORMLoss Prevention Loss Prevention
Targeted Risk Improvement ProgramTargeted Risk Improvement Program
Program Program Overview Overview
Reduce claims cost through a consultative Reduce claims cost through a consultative approach to Loss Prevention.approach to Loss Prevention.
Target/Benchmark agencies by use of Cost Per Target/Benchmark agencies by use of Cost Per Man-hour (CPH) methodology.Man-hour (CPH) methodology.
Refocus & enhance the agencies current efforts Refocus & enhance the agencies current efforts from a LP standpoint.from a LP standpoint.
Program Program FactsFacts 2010 WC claims cost the state 30.2¢ per man-hour worked
A reduction of just 1¢ per man-hour would save the state $1.9 million in claims cost in a years time.
A reduction rate of 1¢ per man-hour would result in a cumulative savings of $18.6 million in claims cost over the next 4 years.
Maximum results can only be achieved through commitment, cooperation and support at all levels.
How is the CPH How is the CPH Calculated: Calculated:
Total number of hours worked per year divided Total number of hours worked per year divided by the total claims cost for that year. by the total claims cost for that year.
Avg. cost per hour that goes towards WC Avg. cost per hour that goes towards WC claims cost.claims cost.
Top Performing Top Performing Agencies:Agencies:
Agency CPH
Department of Natural Resources $0.00
Department of Public Service $0.00
Department of Economic Development $0.02
Secretary of State $0.02
Department of Environmental Quality $0.04
Employee Benefits $0.06
Louisiana Judiciary $0.07
Department of Education $0.08
Department of Civil Service $0.08
Louisiana Technical Colleges $0.08
Southern University Systems $0.08
Office of the State Treasurer $0.08
Louisiana Boards & Commissions $0.09
Louisiana Legislature $0.11
Office of Workers Compensation $0.12
Department of Social Services $0.13
Division of Administration $0.14
Currently, fourteen agencies are participating in Currently, fourteen agencies are participating in the Targeted Risk Improvement Programthe Targeted Risk Improvement Program
Agency Participation:Agency Participation:
Identify agencies/locations in need of additional Identify agencies/locations in need of additional LP supportLP support
Publish CPH findings & invite agencies to Publish CPH findings & invite agencies to participate in the Program.participate in the Program.
LP Consultant conducts detailed loss analysis by LP Consultant conducts detailed loss analysis by Line of Coverage (i.e., Workers Comp, General Line of Coverage (i.e., Workers Comp, General Liability, Commercial Auto, etc.), accident type, Liability, Commercial Auto, etc.), accident type, occupation, location, etc.occupation, location, etc.
The Targeted Process:The Targeted Process:
Process, cont…Process, cont…
• LP Consultant will meet with agency representative LP Consultant will meet with agency representative to review loss data, establish program goals, and to review loss data, establish program goals, and review process protocol.review process protocol.
Work alongside agencies’ LP Coordinators to find Work alongside agencies’ LP Coordinators to find solutions that meet the agencies needs and budget solutions that meet the agencies needs and budget constraints.constraints.
Discuss & recommend tools available to the agency.Discuss & recommend tools available to the agency.
Monitor Results. Monitor Results.
TRIP BasicsTRIP Basics iCOW (Internet Claims Opening Wizard)iCOW (Internet Claims Opening Wizard)
Trending ReportsTrending Reports◦ Accident Type by Incurred Amount (WC)Accident Type by Incurred Amount (WC)◦ Cumulative Loss Run (WC & GL)Cumulative Loss Run (WC & GL)◦ NWC Claim Classification by Incurred AmountNWC Claim Classification by Incurred Amount◦ Claimant with Multiple Claims (WC)Claimant with Multiple Claims (WC)
Identify Loss DriversIdentify Loss Drivers
TRIP Basics , TRIP Basics , cont…cont…Types of LossTypes of Loss
◦ Workers’ CompensationWorkers’ Compensation
◦ General LiabilityGeneral Liability Personal injury to non-employees and damage to property of othersPersonal injury to non-employees and damage to property of others
◦ PropertyProperty Damage to building/premises, equipment, or materialsDamage to building/premises, equipment, or materials
◦ TransportationTransportation Auto liability, physical damage, fleet managementAuto liability, physical damage, fleet management
TRIP PartnershipsTRIP Partnerships Executive Staff
Managers/Supervisors
Safety Coordinator
Internal Auditor
Human Resource Managers/Personnel
Operations Manager
Special Divisions (Dietary, Medical, Security, Safety Committee)
Executive Staff
Managers/Supervisors
Safety Coordinator
Internal Auditor
Human Resource Managers/Personnel
Operations Manager
Special Divisions (Dietary, Medical, Security, Safety Committee)
TRIPTRIP Examine alternative techniques to reduce/eliminate exposure
Identify solutions that fit the management team’s style
Solutions must fit the agency’s budget and staffing situation
Encourage establishment best practices
Identify strengths as well as opportunities within the agency
Examine alternative techniques to reduce/eliminate exposure
Identify solutions that fit the management team’s style
Solutions must fit the agency’s budget and staffing situation
Encourage establishment best practices
Identify strengths as well as opportunities within the agency
Thank You for Thank You for Attending!Attending!
Jealena GrosLoss Prevention OfficerTargeted Risk Improvement Program Consultant FARA Risk Control Services400 East Kaliste Saloom Rd, Suite 4500Lafayette, LA 70508(877) 586-3272 ext 2778 | Toll Free(337) 408 - 2778 | Direct Line(337) 235-4118 | [email protected] | Emailwww.fara.com | Web