lanscapes for life conference 2017 - briefing - communities of practice

21
“DO DIFFERENT” BRIEFING 6 & 10 COMMUNITIES OF PRACTICE A workshop to explore our strengths and opportunities for improvement Led by Dr T J Sinha

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“DO DIFFERENT” BRIEFING 6 & 10

COMMUNITIES OF PRACTICE

A workshop to explore our strengths and opportunities for improvement

Led by

Dr T J Sinha

Our journey through the CoP Knowledge Landscape• Leaders and Followers – how to build

a movement for positive change

• What is a community of practice?

• Challenges and Opportunities –Appreciative Inquiry

• ACTION • How do we build our Community of

Practice for AoNB?• What's going well? Cause and effect

(GREEN)• What's going not so well? Cause and

effect (ORANGE)• What are the opportunities? • Create a long list• Prioritise• Reflections and actions

WHAT IS A COMMUNITY OF

PRACTICE?A group of people who share a set of

problems, or a passion for something and wish to deepen their understanding and expertise by interacting on an on-going

basis: paraphrased from Herranz et al 2012

Communities of Practice

“A set of relations among persons, activity, and world, over time and in relation with other tangential and overlapping.

A community of practice is an intrinsic condition for the existence of knowledge, not least because it provides the interpretive support necessary for making sense of its heritage” • Lave and Wenger, 1991 p.98

• A community of practice is an innovative knowledge system that connects people, solves problems, creates business opportunities and extends beyond the boundaries of a single organisation.

• PRINCIPLES

• Allows evolution.

• Open to both inside and outside perspectives.

• Enables different levels of participation.

• Has public and private community spaces.

• Focus on value.

• Combines familiarity and excitement.

• Has a rhythm.

Distinctions Between Communities Of Practice & Other Structures

Adapted from Wenger, McDermott and Snyder ‘Cultivating

Communities of Practice’ Harvard Business School press 2002

Communities of Practice

Formal Departments

Operational Teams

Project Teams

Communities of Interest

Informal Networks

Purpose Boundaries Held Together by DurationMembers

To create , expand & exchange knowledge & to developindividual capabilities

Self selection based on experience or passion for a topic

Fuzzy Passion, commitment &identification with group and it’s expertise

Evolve & end organically (last as long as there is relevance to the topic & value & interest in learning together)

To deliver a product or service

Everyone who reports to the group’s manager

Clear Job requirements &common goals

Intended to be permanent(but last until the next re-organisation)

To take care of an on-going operationor process

Membership assignedby management

Clear Shared responsibilityfor the operation

Intended to be on-going(but last until the next re-organisation)

To accomplish aspecified task

People who have a direct role in accomplishing the task

Clear The project goals &milestones

Predetermined ending (whenproject has been completed)

To be informed Whoever is interested

Fuzzy Access to information& a sense of being likeminded

Evolve & end organically

To receive & pass onInformation, to knowWho is who

Friends & businessAcquaintances, friendsof friends

Undefined Mutual need &relationships

Not really start & end(exists as long as peoplekeep in touch & remembereach other)

How do we get our teams involved?

John Kotter

ACTION

•Where we are now?

•What is going well?

•What is going not so well?

•What are the opportunities for improvement?

The conventional approach to issue resolution

• Focus on the things / artefacts that are not working and think about how you can fix it (reductionism)

• Often, all it does is bring you up to the bland level of everyone else.

Another perspective……

• Focus on the positive, look at the things that are working, and build on them

• This can be very powerful, by focusing on the positives, you can identify and build on unique strengths which can bring success.

Appreciative Inquiry

Cause and effect / FishikawaWhat is going well?

Cause and effect / FishikawaWhat is going not so well?

What is our long list of opportunities?

THANKYOU FOR YOUR ENERGY AND TIME..HERE'S TO BUILDING

OUR COMMUNITY!

Thankyou for your energy and participation!• If you would like to keep in touch?

• Dr Tammi J Sinha

• University of Winchester, Winchester Business School

• 01962 827211

[email protected]

• Twitter: @Improvement CoP & @tammisinha #buildthebeauty

• LinkedIn: Tammi Sinha

• http://www.winchester.ac.uk/academicdepartments/WBS/Staff%20profiles/Pages/Dr-Tammi-Sinha.aspx