language services, principles of practice training, … brochure redesign v6 9-22.pdfand multishift...
TRANSCRIPT
cls.wisc.edu
Enhancing Communication, Cultural Understanding, and Learning
in Multilingual Work Environments
21 North Park Street, Suite 5101 Madison, Wisconsin 53715
(608) 265-4691 · cls.wisc.edu
LANGUAGE SERVICES, TRAINING, AND LEARNING
To make an appointment please contact us:
Director Carmen Romero González Spanish and [email protected] 608-265-4691
Spanish and EnglishDelia Gutiérrez-Corté[email protected]
Mandarin Chinese and EnglishShuwen [email protected]
Hmong and EnglishJzong [email protected]
Tibetan and English Yangbum [email protected]
English Language and Workplace Learning InstructorsJennifer [email protected]
Elizabeth [email protected].
PRINCIPLES OF PRACTICE As a part of the Office of Talent Management, Cultural Linguistic Services strives to advance these principles in our daily interac tions: Community through respect and civility It is critical to promote respect and the practice of civility in the workplace community. Excellence through diversity Diversity of gender, ethnicity, ability, religion, sexual orientation, culture, position, job function, language, and years of service are crucial components in the pursuit of excellence. Success through learning Continuous professional development is vital to individual and organizational success.
WE PROVIDE MULTILINGUAL AND MULTISHIFT SERVICES
• Translation, interpretation, and language support services into English, Spanish, Hmong, Chinese, and Tibetan to facilitate communication in the workplace
• On-the-job training to enhance workplace understanding and communication skills for English language learning employees
• Support and resources for managers, supervisors, and the HR community in multilingual work settings
• Educational opportunities for all UW-Madison employees through learning activities and training in multiple languages
TRAINING AND LEARNING
Workplace English Language Learning Classes are offered for limited English proficient employees in participating departments. Plain Language Services support UW-Madison staff to facilitate effective communication.
The Employee Learning Center helps UW-Madison employees (including J-1 visa scholars) identify and work toward educational goals to enhance opportunities for workplace advancement. Areas of instruction may include: • English conversation, pronunciation,
and listening practice
• Learning about UW-Madison and U.S. culture
• Other workplace and literacy skills
Cultural Linguistic Services (CLS) develops and delivers multilingual training and information sessions in English, Spanish, Hmong, Chinese, and Tibetan.
• Work-Life Skills, such as Resume Writing, Understanding Earnings Statements, Using UW Libraries, and Benefits Available for UW-Madison Employees
• Working Effectively with an Interpreter
• Beyond Words: Non-verbal Communication in the Workplace
• Basic Computer Skills
The Volunteer Tutoring Program matches employees with tutors who provide one-on-one instruction. Learners can pursue individual learning goals at convenient times and locations. A Tutor Training certificate is offered every semester.
WHO MAY ACCESS OUR SERVICES AT UW-MADISON
• Applicants and potential employees
• Departments requesting their communication in different languages
• Employees and International Scholars seeking workplace learning opportunities
• Employees who need translation or interpretation services
• Departments interested in partnerships and training opportunities
FP&M FRONTLINE STAFF CAREER RESOURCES FAIR
FERIA DE RECURSOS Y OPORTUNIDADES LABORALES ཆེད་ལས་གནས་ཚུལ་བརྗེ་རེས་ཁྲོམ་འདུས།
CAIJ MUAJ QHIA TXOG HAUJLWM 职业资源信息会
ESPAÑOL བོད་ཡིག \
WHAT?
DISCOVER RESOURCES
Tuition Reimbursement How to Apply for Jobs
Cover Letter/Resume Writing Training
LEARN ABOUT OPPORTUNITIES Meet with FP&M department representatives to learn about career opportunities in their area.
WHEN? AUGUST 23
Health Sciences Learning Center
1st Shift 9:00am--3:00pm
AUGUST 24 Health Sciences Learning Center 2nd Shift 10:30pm--12:30am 3rd Shift 12:30am--2:30am
HMOOB 中文
Descubra los recursos Conozca las oportunidades
23 de agosto Edificio HSLC Primer Turno 9am a 3pm (Servicios de interpretación disponibles de 1 pm a 3pm)
24 de agosto Edificio HSLC Segundo Turno 10:30pm a 12:30am Tercer Turno 12:30am a 2:30am
གནས་ཚུལ་འཚོལ་བ་དེ།གོ་སྐབས་ཤེས་རྟོགས་བྱེད་པ་དེ།
ཕྱི་ཟླ་ ༨ ཚེས་ ༢༣ ། -HSLC ལས་དུས་ ༡ ། སྔ་དྲོ་ཆུ་ཚོད་ ༩ ནས་ཕྱི་དྲོ་ཆུ་ཚོད་ ༣ བར ། (ཆུ་ཚོད་ ༡ -༣ བར་ CLS སྐད་སྒྱུར་པ་ཡོད) ཕྱི་ཟླ་ ༨ ཚེས་ ༢༤ ། -HSLC ལས་དུས་ ༢ ། དགོང་མོ་ཆུ་ཚོད་ ༡༠།༣༠ ནས་༡༢།༣༠ བར ། ལས་དུས་ ༣ ། དགོང་མོ་ཆུ་ཚོད་༡༢།༣༠ ནས་ ༢།༣༠ བར །
Mus kom paub cov chaw muaj pab
Kawm txog lwm yam haujlwm
Yim Hli 23-HSLC Siv 1 9am-3pm (CLS tuaj pab thaum 1-3pm) Yim Hli 24-HSLC Siv 2 10:30pm -12:30am Siv 3 12:30am -2:30am
8月 23日-HSLC 第 1轮班 上午 9点-下午 3点 (CLS在下午 1-3点 提供服务)
8月 24日-HSLC 第 2轮班 晚上 10:30-12:30 第 3轮班 晚上 12:30-2:30
掌握职业方面的资源 了解职业方面的机会
Example of multilingual poster: