la guardias virtual career center crma conference june 23 2010
DESCRIPTION
This session will be a presentation of LaGuardia Community College\’s virtual career center bridging existing career services and providing students with a framework for career planning. Join us for a demonstration of eCareer Central (website) and eCareer Plan (a career planning application).TRANSCRIPT
LaGuardia Community College’s
Virtual Career Center
Explore, Engage, and Empower: 13th Biennial CRMA Conference
Thursday, June 22, 2011 @ Simmons College, Boston, MA
Leslie Camacho, M.S.Ed.
Assistant Director of Career Development
&
Yevgeniya (Yevi) Granovskaya, M.S.Ed.
Senior Career Counselor
Welcome!
Abstract
This session will be a presentation of LaGuardia
Community College's virtual career center bridging
existing career services and providing students with
a framework for career planning. Join us for a
demonstration of eCareer Central (website) and
eCareer Plan (a career planning application).
Your Goals
• Reasons for choosing this session?
• What do you want to take back to
your respective campuses?
About LaGuardia Community College
• Located in Western Queens, New York City
• Part of The City University of New York - 23 institutions: 11
senior colleges, six community colleges
• Serves New Yorkers and immigrants from 163 countries
• 50 majors and four certificate programs
• Total enrollment in 2009 was 17,028 for credit students
• 55% are full-time students; 45% are part-time students
• 55% of students receive some type of financial assistance
About LaGuardia’s Career Services – Pre 2008
Decentralized services
– Employment
– Internships
– Advisement & counseling
– Library (stacks & online)
– Transfer center
– New student orientation
– Special programming for targeted populations
• Example: College Discovery (HEOP),COPE, ASAP, Disability
Services
– Career Development Center
• Serves non-credit students only (ACE)
History – Strategic Planning
Improve Student Success2007 – 2008 Strategic Plan
Academic Goal: 6.1.14
“Develop and implement a comprehensive
career development system. To improve
the effectiveness of career development
programs and services. Implement e-
Career and evaluate.”
History to Reality
• Executive Career Development Committee is formed
• Committee represented all divisions
• Share knowledge & resources
• Learn about best practices
• Review colleges, locally and nationally, e-Services
• Discuss how to create links from office to office
• Identify gaps to build a seamless process
Virtual Career Services - Trends
Counseling/Coaching
• Text-Chat
• Video/Phone conferencing
Assessment
• Computer or program based
Career Research
• Market outlook, salary, etc.
Job Search
• Resume preparation &
revision
• Job search strategies
• Interview training
Web Presence
• Facebook, Twitter, LinkedIn
• Digital Portfolios
• Virtual worlds (Ex: Second Life)
eSolution: LaGuardia eCareer
LaGuardia eCareer (www.lagcc.cuny.eud/ecareer)
A virtual career center designed especially for degree/credit students that
offers two career tools:
1. eCareer Central – Website to find relevant career information and links
to pre-existing career services on campus.
• Highlighted Features: Student videos, Career calendar,& Monthly
Career Spotlight
2. eCareer Plan – Interactive application where students can learn the
steps to successful career planning & create a personalized career
plan.
• Highlighted Features: Points of reflections, Individuated career
information & Key ideas
Creation of eCareer
eCareer Developmental Phases
Research & Development
Marketing
Implementation
Assessment
eDemonstration
eCareer Landing Page
• Access to both tools
• Explanation -Teaser
• Choose either the
eCareer Plan or
eCareer Central
www.lagcc.cuny.edu/ecareer
• Answers to three main
student questions
• Student videos
• Current news and
announcements
• Monthly Career
Spotlight
• Links reviewed
regularly
eCareer Central
eCareer Plan
• Interactive interface and
current
• Steps done developmentally
• Create a personalized plan
built on self-exploration and
knowledge seeking
• Information saved for easy
printing and editing
• Log-in Required:
– Faculty/Staff use GroupWise
– Sample:
• Username: ecareer
• Password: ecareer2910
eCareer Plan: Pacing
Log-in
before
you start classes.
Start working on these
sections in your first semester.
Start working on these
sections in your second
and third semesters.
Use this section
as needed.
DevelopmentsSince Spring 2009:
• Tabled 25 student events
• 1,663 students answered technology survey
• 73% use Facebook (N=1,208)
• 43% use eMail (N=721)
• 33% text on mobile (N=549)
• 24 consecutive monthly e-blasts sent
• Conducted 11 in-class demonstrations
• 584 Average number of hits per month
• 165 Students attended Career Day Spring 2011; 74 Evaluations
returned
• 73.2% (N=52) attendees reported event help confirm their
career interests
• Faculty partnership has increased
• 146 [email protected] e-mails were received and responded
to
Lessons Learned
• Quality assurance
• Marketing
• Curriculum integration
• Assessment
Research & Development
Marketing
Implementation
Assessment
The Future of eCareer
• Focus on assessment
• Regular career day events
• Build a Facebook page
• Train peer leaders
• Create a user guide & activities manual
• Start a Career Club
Recommendations
• Set out clear goals
• Use all resources available
• Learn the language of technology
• Build partners and allies
• Plan ahead; Plan with committee; Plan
with Students
• Assess, then assess again
Your Centers/Campus
What aspects of your career services
would you like to enhance using
technology?
Q&A
Thank You!
Leslie Camacho
(718) 482-538
Yevi Granovskaya
(718) 482-5162
References
Bloom, J.W., & Walz, G. R. (Eds.). (2003). Cybercounseling and cyberlearning: An encore. Greensboro, NC: ERIC Clearinghouse on Counseling
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Clearinghouse on Counseling and Student Services.
Epstein, S.A., & Lenz, J.G. (2008). Developing and Managing Career Resources. Broken Arrow, OK: National Career Development Association.
Franek, R., Meltzer, T., Maier, C., Olson, E., Doherty, J., & Owens, E. (2007). The best 366 colleges: 2008 edition. New York, NY: Princeton Review.
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25(3), 17-28.
LaGuardia Community College Year End Performance Report: 2007 – 2008 Academic Year. (2008). Long Island City, NY.
Office of Institutional Research and Assessment, Division of Information Technology. (2008). 2008 Institutional Profile. Long Island City, NY.
Office of Institutional Research. (2007). Community College Survey of Student Engagement (CCSSE). Long Island, City, NY.
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Sampson, J. P., Carr, D. L., Lumsden, J. A., Smisson, C., & Dozier, C. (2009). Computer-Assisted Career Assessment: State of the Art. In
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Schutt, D.A., Jr. (Ed.). (2008). How to plan and develop a career center (2nd ed.). New York, NY: Ferguson.
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