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LaGuardia Community College’s
Virtual Career Center
Explore, Engage, and Empower: 13th Biennial CRMA Conference
Thursday, June 22, 2011 @ Simmons College, Boston, MA
Leslie Camacho, M.S.Ed.
Assistant Director of Career Development
&
Yevgeniya (Yevi) Granovskaya, M.S.Ed.
Senior Career Counselor
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Welcome!
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Abstract
This session will be a presentation of LaGuardia
Community College's virtual career center bridging
existing career services and providing students with
a framework for career planning. Join us for a
demonstration of eCareer Central (website) and
eCareer Plan (a career planning application).
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Your Goals
• Reasons for choosing this session?
• What do you want to take back to
your respective campuses?
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About LaGuardia Community College
• Located in Western Queens, New York City
• Part of The City University of New York - 23 institutions: 11
senior colleges, six community colleges
• Serves New Yorkers and immigrants from 163 countries
• 50 majors and four certificate programs
• Total enrollment in 2009 was 17,028 for credit students
• 55% are full-time students; 45% are part-time students
• 55% of students receive some type of financial assistance
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About LaGuardia’s Career Services – Pre 2008
Decentralized services
– Employment
– Internships
– Advisement & counseling
– Library (stacks & online)
– Transfer center
– New student orientation
– Special programming for targeted populations
• Example: College Discovery (HEOP),COPE, ASAP, Disability
Services
– Career Development Center
• Serves non-credit students only (ACE)
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History – Strategic Planning
Improve Student Success2007 – 2008 Strategic Plan
Academic Goal: 6.1.14
“Develop and implement a comprehensive
career development system. To improve
the effectiveness of career development
programs and services. Implement e-
Career and evaluate.”
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History to Reality
• Executive Career Development Committee is formed
• Committee represented all divisions
• Share knowledge & resources
• Learn about best practices
• Review colleges, locally and nationally, e-Services
• Discuss how to create links from office to office
• Identify gaps to build a seamless process
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Virtual Career Services - Trends
Counseling/Coaching
• Text-Chat
• Video/Phone conferencing
Assessment
• Computer or program based
Career Research
• Market outlook, salary, etc.
Job Search
• Resume preparation &
revision
• Job search strategies
• Interview training
Web Presence
• Facebook, Twitter, LinkedIn
• Digital Portfolios
• Virtual worlds (Ex: Second Life)
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eSolution: LaGuardia eCareer
LaGuardia eCareer (www.lagcc.cuny.eud/ecareer)
A virtual career center designed especially for degree/credit students that
offers two career tools:
1. eCareer Central – Website to find relevant career information and links
to pre-existing career services on campus.
• Highlighted Features: Student videos, Career calendar,& Monthly
Career Spotlight
2. eCareer Plan – Interactive application where students can learn the
steps to successful career planning & create a personalized career
plan.
• Highlighted Features: Points of reflections, Individuated career
information & Key ideas
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Creation of eCareer
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eCareer Developmental Phases
Research & Development
Marketing
Implementation
Assessment
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eCareer Landing Page
• Access to both tools
• Explanation -Teaser
• Choose either the
eCareer Plan or
eCareer Central
www.lagcc.cuny.edu/ecareer
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• Answers to three main
student questions
• Student videos
• Current news and
announcements
• Monthly Career
Spotlight
• Links reviewed
regularly
eCareer Central
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eCareer Plan
• Interactive interface and
current
• Steps done developmentally
• Create a personalized plan
built on self-exploration and
knowledge seeking
• Information saved for easy
printing and editing
• Log-in Required:
– Faculty/Staff use GroupWise
– Sample:
• Username: ecareer
• Password: ecareer2910
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eCareer Plan: Pacing
Log-in
before
you start classes.
Start working on these
sections in your first semester.
Start working on these
sections in your second
and third semesters.
Use this section
as needed.
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DevelopmentsSince Spring 2009:
• Tabled 25 student events
• 1,663 students answered technology survey
• 73% use Facebook (N=1,208)
• 43% use eMail (N=721)
• 33% text on mobile (N=549)
• 24 consecutive monthly e-blasts sent
• Conducted 11 in-class demonstrations
• 584 Average number of hits per month
• 165 Students attended Career Day Spring 2011; 74 Evaluations
returned
• 73.2% (N=52) attendees reported event help confirm their
career interests
• Faculty partnership has increased
• 146 [email protected] e-mails were received and responded
to
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Lessons Learned
• Quality assurance
• Marketing
• Curriculum integration
• Assessment
Research & Development
Marketing
Implementation
Assessment
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The Future of eCareer
• Focus on assessment
• Regular career day events
• Build a Facebook page
• Train peer leaders
• Create a user guide & activities manual
• Start a Career Club
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Recommendations
• Set out clear goals
• Use all resources available
• Learn the language of technology
• Build partners and allies
• Plan ahead; Plan with committee; Plan
with Students
• Assess, then assess again
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Your Centers/Campus
What aspects of your career services
would you like to enhance using
technology?
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Q&A
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Thank You!
Leslie Camacho
(718) 482-538
Yevi Granovskaya
(718) 482-5162
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References
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