Company: Kuwait Oil Company Industry: Oil &Gas, Upstream and Midstream

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Kuwait Oil Company Provides Smart Training through Immersive Virtual Reality Environment

Goals• To ensure the safest oil refining operation by using

the latest in 3D simulator training technology

• To effectively train both field and control employees to address refinery tasks quickly and efficiently

• To capture and knowledge-transfer best practices to new employees to increase efficiency and reduce operations and maintenance costs

Challenges• The company established new more extensive

training requirements for its employees

• Kuwait Oil’s aging workforce required the successful transfer of knowledge to its new generation of plant operators

• Management needed to maintain efficient production while at the same time ensure worker safety and competence

Solution• SimSci™ EYESIM™ Immersive Virtual Reality

technology

Results• EYESIM helps the company to prepare new operators

even before they step into new working environments

• Kuwait Oil can now better execute efficient training for its field and control room operators by means of a High-Fidelity Process Simulation coupled with a Virtual Walk-through Plant Environment

• 3D visualization training using EYESIM enhances safety resulting in fewer accidents, which avoids costly plant shutdowns

January 2017 | 2software.schneider-electric.com/about-us/success-stories

Ahmadi, Kuwait – With Kuwait being the sixth largest oil reserve in the world, the Kuwait Oil Company (KOC) is responsible for overseeing the oil and gas industry for the country. The mission of KOC is to explore, drill, develop and produce Kuwait’s hydrocarbon resources for its customers around the world in a way that is safe for employees, environmentally sound and economically viable.

Being in charge of the oil reserves in one of the more progressive countries in the Middle East, KOC is unique in the industry and the region because it embraces the best and latest technology to solve problems, maximize resources and improve operations. Evidence of KOC’s passion for high technology is in its employee training program which uses EYESIM™ Immersive Virtual Reality 3D technology from SimSci™.

SimSci Simulator Enhances Plant Safety through Operator Training

EYESIM Immersive Virtual Reality technology is a revolutionary solution that enables simulation-based training for both KOC field and control room operators. By capturing the inherent value in the workforce knowledge base, EYESIM integrates it into the comprehensive training program of KOC.

KOC has been using SimSci technology for several years, but has recently been faced with new operator training requirements.

EYESIM Provides 3D Simulation for Operator Training

“KOC has been using SimSci technology for years,” Chaaya said. “With the company’s new requirements for operator training, they embraced the technology and implemented it immediately. KOC management found that the EYESIM immersive technology provides significant benefits to its updated training program.”

The Immersive Training System (ITS), SimSci EYESIM, connects all operators and plant personnel with a high-fidelity, 3-Dimensional process simulation and virtual walk-through plant environment. Operator Training Simulators (OTS) allow operators to train on a computer in an identical environment to that of the control room within the facility.

“The SimSci simulator helps in plant

safety and combined with Smart Training

supports the efficient overall operation of

the refinery.”

– Jamal Abdul-Hameed Al-Humoud, Manager, Research & Technology Group,Kuwait Oil Company

“We approached KOC and presented the

new EYESIM technology detailing its 3D

virtualization capabilities which were ideal

for the company’s workforce training needs.”

– Nayeff Bou Chaaya, Vice President of software sales at SimSci

“The concept simply is to bring the facility inside a room displaying

visual data with full integration of facility operations. The added value

with the simulator is to support the technical aspect for operation and

use this room as a ‘smart training’ center for all operations staff.”

– Jamal Abdul-Hameed Al-Humoud, Manager, Research & Technology Group, Kuwait Oil Company

January 2017 | 3software.schneider-electric.com/about-us/success-stories

This provides a realistic virtual learning environment, which prepares personnel to act appropriately in any given situation. EYESIM supports the capture and knowledge-transfer of best practices, increasing efficiency and reducing costly errors or maintenance.

Ensuring Safety is Top Priority

It was very important that KOC created a “real world” training experience for its young professionals before they go into the actual working plant environment. The 3D simulation provided by EYESIM promotes these workers’ self-confidence before they step foot into the plant.

Prior to EYESIM, KOC trained operators directly on the plant floor, which made it difficult to ensure that production was efficient and safe. Because operators have to be competent before being permitted to work in the plant, KOC chose to make an investment in employee training with the 3D EYESIM visualization system, which familiarizes them with the plant before they are taken onto the floor.

“This is an exciting new technology and KOC is the first customer in the

upstream industry in the Middle East to adopt it.”

– Peter Richmond, product manager for SimSci

“One of the aims of KOC is to build employee confidence through

training. EYESIM provides this as well as enhances employee safety in

the plant working environment.”

– Ali Al-Farhoud, with KOC S&EK, the company’s operations technical personal development service group

EYESIM has established a successful personnel training program that has resulted in less accidents and better safety, as well as reduces unplanned shutdowns.

“EYESIM helps KOC prepare its

professionals even before they step into

new working environments. With the new

EYESIM immersive technology, employees

are familiarized with operations before they

even do the actual work.”

– Yacoub Al-Shatti, KOC training instructor

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Capture and Knowledge Transfer of Best Practices

In addition, EYESIM supports the capture and knowledge-transfer of best practices, increasing efficiency and reducing costly errors as well as unnecessary maintenance. A key aspect driving this project is KOC’s retiring workforce. As operators leave KOC, its vital that the company is able to transfer the critical knowledge of the senior members of its workforce to the new incoming group of operators. This is critical to ensuring that the plant is continues to operate safely and reliably.

With EYESIM, KOC captures the inherent value in the knowledge base of its workforce, integrating it into a comprehensive training program that grows with the needs of the company. Thanks to SimSci, KOC is able to bring new technology to a new generation of employees.

“In managing the talent within any organization, it’s very important to

focus on smart tools to develop the skills of workers in the required

competencies that result in overall success of the company. The

Immersive Virtual Reality training from EYESIM helps give KOC

personnel the skills needed to confidently and skillfully run our

production processes.”

– Ali Al-Farhoud, with KOC S&EK, the company’s operations technical personal development service group