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KRONOS TRAINING MANUAL Student and Temporary Employees PILOT (TEST) GROUP Department of Human Resources 210 East First Street Greenville, NC 27853-4353

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Page 1: KRONOS TRAINING MANUAL - East Carolina University · KRONOS TRAINING MANUAL Student and Temporary Employees PILOT (TEST) GROUP Department of Human Resources 210 East …

KRONOS

TRAINING MANUAL

Student and Temporary

Employees

PILOT (TEST) GROUP

Department of Human Resources

210 East First Street

Greenville, NC 27853-4353

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Table of Contents Introduction to Kronos .................................................................................................................................. 2

Logging On and Off ....................................................................................................................................... 4

Timecard Parts .............................................................................................................................................. 6

Timekeeper Display ....................................................................................................................................... 8

Time Stamping to Clock In and Out ............................................................................................................ 11

How to Use a Time Clock and Functions ..................................................................................................... 14

Punch Rounding Rules ................................................................................................................................ 15

How to Enter Pay Codes for Non-Exempt Employee .................................................................................. 17

Adding Comments to Timecard Punches-Employee................................................................................... 21

How to Log Time for a Different Job ........................................................................................................... 22

Exceptions ................................................................................................................................................... 25

How To Approve A Timesheet- Non-Exempt Employee ............................................................................. 26

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Introduction to Kronos

What is Kronos?

Kronos is a Time and Attendance and Leave Reporting System that ECU has purchased to

automate all timekeeping and leave reporting methods campus wide.

All employees who track either hours worked, leave taken, or both, will eventually use

Kronos.

Regulations, rules, policies, pay rules and leave accrual rates have been configured into the

Kronos system so it will automatically calculate OT, shift differentials, holiday premiums,

leave balances, etc. according to ECU policies. Kronos will use information from the

employee and job records in Banner like Employee Class, FTE, Leave Category, Years of

Service, Effective Dates, etc. to determine the appropriate Pay Rules and Accrual Profiles in

Kronos.

Kronos will replace Banner Web Time Entry and ECU Mass Time Entry (once everyone is on

Kronos). Kronos will interface to Banner.

Kronos is the tool employees, supervisors, departments and upper management will use for

managing and reporting time worked and leave balances.

Kronos will be implemented in phases over a long period of time until all designated

employees are using Kronos.

Flow of Information

Each day an interface runs from Banner to Kronos to add or update employee information.

Employees maintain their Kronos Timecard each pay period, as necessary.

Managers approve Requests for Time Off as needed

Managers will evaluate any “exceptions” or timecard problems each day

Pay Period Ends (15th or last day of month)

Employee Approves their Timecard

Managers Approve and Sign Off employee timecards by the end of the second business day

after the end of the pay period. NOTE: Sign Off is required. Some departments require an

additional level of Approval before Sign Off

Payroll will run the interface from Kronos to Banner and begin processing the next payroll

Pay from Kronos will be included on the next payroll

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Who Will Use Kronos?

Type of Employee What they do in Kronos? Type of

Timecard in Kronos

Time Entry Information What goes from Kronos to

Banner?

SPA and CSS Exempt

Request Time Off, Track Leave, Record special non-regular hours like Shift Diff, etc., Approve and submit timecard each semi-monthly pay period

Project View

Daily hours default from schedule. Employee makes adjustments to timecard for leave and special forms of pay.

Leave balance hours paid out upon transfer or termination, Extended Duty hours, Holiday Premium, Shift Diff, CSS On Call

SPA and CSS Non Exempt

Log time in and out every day, Request Time Off, Track Leave, Approve and submit timecard each semi-monthly pay period

Hourly View Time Clock or Time Stamp on web

Additional pay like OT, Shift, etc. tracked in Kronos and paid the following pay period. Regular hours are still paid via salary from Banner on current pay period.

SPA and CSS Temps and Intermittent

Log time in and out every day, Approve and submit timecard each semi-monthly pay period

Hourly View Time Clock or Time Stamp on web

All hours worked will interface to Banner for payment on the following pay period.

Self Help and Work Study Students

Log time in and out every day, Approve and submit timecard each semi-monthly pay period

Hourly View Time Clock or Time Stamp on web

All hours worked will interface to Banner for payment on the following pay period.

Casual Employees Log time in and out every day, Approve and submit timecard each semi-monthly pay period

Hourly View All hours worked will interface to Banner for payment on the following pay period.

EPA 12 month Faculty Request Time Off, Track Leave, Approve and submit timecard each semi-monthly pay period

Project View

Daily hours default from schedule. Employee makes adjustments to timecard for leave.

Health Sciences clinical faculty supplemental pay codes, when used, will be entered on Kronos timecards by appropriate managers and will interface to Banner for payment on next pay period.

EPA Non Faculty Request Time Off, Track Leave, Approve and submit timecard each semi-monthly pay period

Project View

Daily hours default from schedule. Employee makes adjustments to timecard for leave.

Leave balance hours paid out upon termination

EPA 9 month Faculty Not in Kronos

EPA Temporary Not in Kronos

Graduate Assistants Not in Kronos

Undergraduate Assistants Not in Kronos

Post Doctoral Fellows Not in Kronos

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Logging On and Off

Production Environment

Once you are told to begin using Kronos to track your time and leave, you will use the following URL to

access Kronos PROD.

https://KRONOS.ecu.edu

Log On with your PirateID for User Name and your usual Password. Kronos PROD uses the same PirateID

and Password as Email, OneStop, etc.

Once you type in or click on this url, you may notice that you are being routed to a different address.

That is fine. Kronos has more than one server and the servers are load balanced to distribute the work.

Always use the url above.

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Logging Off

Always click Log Off in the upper right hand corner to end your work session.

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Timecard Parts

Hourly View for Non Exempt Employees

Timecard Header – Name and Banner ID will appear here. You can change the Time Period to show

Current Pay Period, Previous Pay Period, Range of Dates, etc.

Action Menu – Certain actions like running reports and approving your timecard are done from here.

Timecard Grid - Non Exempt employees will log time in and out, including lunch, every day using

TimeStamp or a Time Clock. Punches for Hours Worked will appear here. Time from a Request for Time

Off will appear here or may be entered here. Special situations like On Call hours will also be entered

here.

Schedule – Your schedule, entered by a Manager in your department, will appear here. All permanent

employees must have a schedule. Kronos will compare timecard information to the schedule to

determine special circumstances like Shift Differentials, worked Holidays, etc.

Timecard Tabs – your timecard will default to the Totals and Schedule view as shown which shows your

weekly totals and schedule. Click on the other tabs to view additional information.

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Project View for Exempt and EPA Employees

Timecard Header – Name and Banner ID will appear here. You can change the Time Period to show

Current Pay Period, Previous Pay Period, Range of Dates, etc.

Action Menu – Certain actions like running reports and approving your timecard are done from here.

Timecard Grid – Most exempt and EPA employees will only enter exception time on their timecard.

Daily hours will default in from your schedule. Time from a Request for Time Off will appear here or may

be entered here. Other types of exception pay for which you are eligible should be entered here.

Schedule – Your schedule, entered by a Manager in your department, will appear here. All permanent

employees must have a schedule. For exempt employees, the schedule will determine the number of

daily hours. If you work a flex schedule where daily hours vary, your schedule should reflect that.

Timecard Tabs – your timecard will default to the Totals and Schedule view as shown which shows your

weekly totals and schedule. Click on the other tabs to view additional information.

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Timekeeper Display

Timecard Indicators and Colors

Icons and colors enable you to quickly recognize items in the timecard. The following information might

appear in the timecard.

After logging into Workforce Timekeeper and selecting “My Timecard” from the “My Information” tab,

the timecard is displayed.

MY TIMECARD – The color of the words MY TIMECARD are important when working in Workforce

Timekeeper.

Black – When the MY TIMECARD displays as black, the timecard is saved.

Orange – When the MY TIMECARD displays in Orange and shows an “*” the timecard has unsaved

changes. The timecard must be saved to retain the pending changes. Clicking on “Save” will change the

color from Orange to Black.

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Purple – Time displayed in purple indicates it was pre-populated by the employee’s schedule. In the

example below, notice the “Hours Worked” and the actual hours are displayed in Purple.

Purple with White Background – A transaction shown in purple on a white background was added by

the system and the cell value can be edited.

Purple with Gray Background – A transaction shown in purple on a gray background was added by the

system and the data value can not be edited. This includes holiday transactions, a bonus, shifts that

span two days, locked pay period adjustments, on-call pay, etc.

Blue – A date cell bordered in blue indicates an excused absence.

Yellow Comments Note - A yellow note icon after a punch or amount indicates a comment about the

cell’s contents. Point to the icon or select the Comments tab at the bottom of the timecard workspace

to view the comment.

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Red – Severe alert. Hovering the mouse over the field displayed in red reveals a box with more information.

A red border around a cell indicates an exception such as a late punch, early punch, or long interval. Mouse over the cell for more information.

A cell bordered in red and containing a yellow note icon indicates that a punch or amount has a

comment on an exception.

A date cell bordered in red indicates an unexcused absence day.

Solid Red Box – A solid red cell indicates a missed in punch or out-punch. Mouse over the red box for more information.

Adding a row to the timecard -

Deleting a row in the timecard -

Gray Cell - Gray cells indicate that you cannot edit the cells.

Green – A green border around a cell indicates missing time that a manager has justified or marked as reviewed. A green border around a date indicates an absence that a manager has justified or marked as reviewed.

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Time Stamping to Clock In and Out

1. As a Time Stamp Employee in Kronos, you will see the screen below when you login to the

system.

2. To Record a punch, click the [Record Time Stamp] button. Example 1: If you have the Log off

after stamping box checked, you will be taken to the Kronos logon page. Example 2: If you

uncheck this box you will get a screen which displays the Recorded Time of your punch.

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Example 1:

Example 2:

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How to Use a Time Clock and Functions

1. You will use your 1 card to swipe the time clock when you clock in and out. After clocking in or out

the clock should display the following: < Accepted, Punch, ID#, Time, Date>

2. If you would like to perform any additional functions while at the time clock, these are located

below. For each function you choose to perform, you will have to swipe your badge first.

View Timecard – Allows you to view your timecard for the pay period you select. Select the pay

period by pressing one of the corresponding blue buttons.

View Totals Online – Allows you to view accrued hours or accruals for a period of time.

Review Punches – Allows you to view any punches you’ve made.

View Schedules Online – Allows you to view your work schedule.

Approve Timecard – Allows the manager to approve a timecard.

Pay Code Edit Online – Allows you to select a different pay code as of a particular date. Select the

pay code # and press <enter>. <Enter> again to submit. Complete the date, time, and amount

striking <enter> after each. Press <enter> to save. If the request is successful, you should get a

message saying so.

Call Back Clock In – If you are called back in to work, you will select this key and swipe your badge.

If it is accepted you should get the following:

<Accepted, Start Work Rule Transfer, ID, Device Work Rule, Comment Code, Time, Date>

View Accural Online – Allows you to view your balances (vacation, sick, etc.) as of the date you

specify.

Guidelines for Entering Information Using the Time Clock (taken from Knowledgepass)

To save settings on a screen, press ENTER at the last prompt.

To cancel the transaction you are performing, press ESC at any time.

To move the cursor in a text field, use the left and right arrow keys directly under the

display.

To move the cursor to different text fields, use the up and down arrow keys directly under

the display.

The active text field (field in wich the cursor is currently located) is indicated by an outline of

the text box and a flashing cursor.

To clear all characters in a field, pres the CLR key.

To save data that you entered, press the ENTER key at the last field on the screen.

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Punch Rounding Rules

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Rounding is a method used to adjust the time an employee starts or ends work backward or forward in

order to simplify the calculation of worked hours. This ensures that employee start and end times are

based on a specified interval. ECU will round in and out punches in 15 minute intervals with a 7 minute

grace period. This means that punches at ECU will round to the nearest quarter hour. A punch 7 minutes

after the quarter-hour will round back. A punch 8 minutes after the quarter-hour will round forward to

the next quarter-hour.

The only exception to this rounding rule is the IN punch at the start of an employee’s scheduled shift. In

order to give employees plenty of time to punch in, any IN punch 15 minutes before the scheduled start

time will round to the start time.

Actual punch times will show on the timecard but Kronos will use the rounded time when calculating

hours worked.

Examples:

Pee Dee Pirate is scheduled to work from 8:00am to 5:00pm with an hour for lunch.

At the start of his shift, Pee Dee can punch IN anytime between 7:45am and 8:07am and Kronos

will interpret his punch as 8:00am.

If Pee Dee punches IN between 7:38am and 7:44am, Kronos will interpret his punch as 7:45am.

If Pee Dee punches IN between 7:23am and 7:37am, Kronos will interpret his punch as 7:30am.

If Pee Dee punches IN between 8:08am and 8:22, Kronos will interpret his punch as 8:15am.

If Pee Dee punches OUT for the day between 4:53pm and 5:07pm, Kronos will interpret his

punch as 5:00pm.

If Pee Dee punches OUT for the day between 5:08pm and 5:22pm, Kronos will interpret his

punch as 5:15pm.

Lunch Interval

Lunch periods are also rounded, but not in the same way as IN and OUT punches. Kronos will look at the

entire lunch period and round based on the total time period of the break versus rounding on the IN and

OUT punches. The total time period will still be rounded based on the quarter hour, with 7 minutes

rounding back to the quarter hour and 8 minutes rounding forward.

Examples:

Pee Dee Pirate is scheduled to work from 8:00am to 5:00pm with an hour for lunch.

If Pee Dee punches out for lunch at 12:05 pm, then punches back in from lunch at 1:20pm,

Kronos will calculate the actual length of the break, which is 1 hour and 15 minutes. Since the

total length of the break already equals a quarter hour, Kronos will charge 1 hour and 15

minutes for lunch.

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If Pee Dee punches out for lunch at 11:56, then punches back in from lunch at 1:03pm, Kronos

will calculate the actual length of the break, which is 1 hour and 7 minutes. Based on the

rounding rules, Kronos will charge 1 hour for lunch.

If Pee Dee punches out for lunch at 12:10pm, then punches back in from lunch at 12:52pm,

Kronos will calculate the actual length of the break, which is 42 minutes. Based on the rounding

rules, Kronos will charge 45 minutes for lunch.

If Pee Dee punches out for lunch at 11:57pm, then punches back in from lunch at 1:06pm,

Kronos will calculate the actual length of the break, which is 1 hour and 9 minutes. Based on the

rounding rules, Kronos will charge 1 hour and 15 minutes for lunch.

For employees scheduled with a 30 minute lunch, the same rounding rules will apply. A 37 minute lunch

will be charged as 30 minutes. A 38 minute lunch will be charged as 45 minutes – the nearest quarter

hour.

How to Enter Pay Codes for Non-Exempt Employee

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1. Once logged into Kronos, click on My Information and then My Timecard to go directly into

your timecard (or timestamp first if you need to).

2. Once in your timecard you will see a list of available pay codes you have access to when you

click the drop down under Pay Code. (For example: sick, civil leave, community service leave,

etc.)

3. Navigate to the day that needs to have the pay code changed, select that day and choose the

correct pay code entering the appropriate hours.

If the hours need to be split up between pay codes, then you will need to insert a row by clicking

this icon and enter hours as necessary. (See example below)

Note: Under Totals in the bottom left, is a display of the sick time that was entered.

4. Save your changes.

Adding a Comment to a Pay Code

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1. Highlight the line that includes the pay code you would like to add the comment to. Either right

click on the Amount column and select Add Comment or from the menu select Comment, then

Add Comment.

2. The Add Comment dialogs box pops up. Select the Comment that is appropriate for the pay

code add a Note if needed. Press OK and Save.

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3. An icon appears to the upper right of the amount of the pay code that was added.

Remember to save changes.

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Adding Comments to Timecard Punches-Employee

1. Comments should be entered by the manager or employee for exceptions in the timecard and

anytime changes are made to punches.

2. Click on the box for the punch that needs comment.

3. Select Comment->Add Comment-> from the navigation bar.

4. Select appropriate comment from the list and add custom note. Hit OK.

5. The comment icon will show in the box with the punch.

6. The comment and note will be visible in the COMMENTS tab at the bottom.

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How to Log Time for a Different Job

1. Log into Kronos but do not record a Time Stamp. You need to add your jobs to your Transfer list. Selecting each job now will make recording time for each job easier because Kronos will remember your list of jobs.

2. Click on the drop down arrow next to Transfers section and then click on Search.

3. The "Search" selection will bring you to this screen, which displays your "Available Entries" box

on the left. These pre-populated entries are from Banner and they correspond to the different

job records for which you may need to record time in Kronos.

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4. Click on Time Sheet Org on the right. Every different Time Sheet Org in which you have an active

job appears on the left. Click on the first one and it will appear on the right. Next you need to

select the job in that Time Sheet Org.

5. Click on Job Position-Suffix Rate on the right. All of your active job records will display on the

left but you want to select only the Job that is in the Time Sheet Org you selected in the previous

step. The information displayed is Position-Suffix-Rate of Pay-Timesheet Org,Timesheet Org

Description. Click on the Job for the correct Time Sheet Org. That job will now display on the

right. You can only add one job. Click OK.

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6. You will return to the main screen where you will see the Job you just added. Repeat steps 2-5

for each Timesheet Org, Position-Suffix combination you have. Even if you have several jobs in

the same Timesheet Org, you must select them one at a time.

7. When complete, all of your jobs will appear when you click on the dropdown box next to

Transfers.

8. When you want to record a Time Stamp for the job you are working, you are responsible for

selecting the correct job from the Transfers list. Then click on Record Time Stamp.

9. If you change jobs, be sure to add the new job to your Transfers list. Terminated jobs will

automatically drop off and will not be available.

Please be sure to match the correct job with the correct time sheet org. If you make a mistake and

select the wrong combination, it will still appear incorrectly in your Transfer list. Just move on and

select the correct combination. The incorrect one will still appear in the list so you must be careful not

to use it.

If you have jobs in different departments and/or jobs at different rates of pay, you must make sure

you are logging time for the correct job in order to be paid correctly.

NOTE: Meaning of Transfers combination:

(270101 = Timesheet Org) (X00001 = Position Number) (01 = Job Suffix) (0800 = Rate of Pay) (270101 =

Timesheet Org)

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Exceptions

Exceptions are flags in timecards, reports and Genies that identify when information on the timecard

deviates from the employee’s schedule. Use exceptions to identify employees who arrive early or late,

forget to punch out, and so on. The following are the types of exceptions used at ECU:

In/Out Punches

Early In – Employee punched in an hour or more before their scheduled start time

Early Out – Employee punched out an hour or more before their scheduled end time

Late In – Employee punched in an hour or more after their scheduled start time

Late Out – Employee punched out an hour or more after their scheduled end time

Missed Punch

Employee forgot to punch in or out

Unexcused Absence

Employee is scheduled to work, but the employee’s timecard does not

contain any punches or pay code edits that excuse the absence

Excused Absence

Employee is scheduled to work, but there is a pay code edit on the timecard

for that day that excuses the absence (sick, vacation, etc.)

Unscheduled

Employee is not scheduled to work but there is a punch or pay code edit on the

timecard for that day

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How To Approve A Timesheet- Non-Exempt Employee

1. Log on with UserID and Password

2. Click My Information

3. Select My Timecard

4. Select the Approvals tab

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5. Select Approve Select Approve (Note: a text box will appear to notify you if you have already

approved the time card for the selected pay period)