kristina whitteker - resume--new
TRANSCRIPT
KRISTINA WHITTEKER 1000 Speer Blvd #1310Denver, CO 80204+49 0151-20579843 [email protected]://www.linkedin.com/in/kristina-whitteker
***US Citizen with Top Secret security clearance***
OBJECTIVE
A multi-skilled US Air Force veteran with an amazing all-around understanding of computers and their applications, customer service, and being organized. Very capable of handling work and effectively getting things done. A proven ability to react to issues that need immediate attention and ensure that whatever is being requested is resolved to the highest possible standard. Ambitious and seeking to continually broaden my knowledge and experiences.
Now looking for a position that will make the best use of my existing skills and further my personal and professional development.
CORE COMPETENCIES
DoD 8570 certified IT technician with experience in Network and Systems Security; Network and Systems Auditing and Compliance; Risk Assessment; Change Management; Configuration Management; Compliance Management
Security/IT Standards: NISPOM, NIST SP 800-53
Operating Systems: Microsoft Windows, Mac OS X
Networking: Routing, Switching, Firewalls, IDS/IPS
Protocols: TCPIP, DNS, SSL, SSH, SFTP, HTTPS
Tools: BMC Remedy IT Service Management, PKI, NMAP, Nessus, QualysGuard, eEye Retina, Tripwire, Snort, Autopsy, GFI EndpointSecurity, Samurai, BackTrack, Helix, CIS Benchmarking Tools, Nikto, DBAN, VMWare, Ophcrack, John the Ripper, Aircrack-NG, Kismet, Cain, Wireshark, GoldDisk, Sharepoint
EXPERIENCENETWORK AND COMPUTER SYSTEMS ADMINISTRATORUNITED STATES AIR FORCEAUGUST 2014 - Present
Provide maintenance and support of critical network, server and computer systems for both classified and unclassified environments.
Key Contributions: Provided networked application resources for 64,818 personnel allowing for base functionality by
designing, configuring, installing and managing data services, operating systems, and server applications
Provided directory services utilizing dynamically-assigned internet protocol (IP addresses), domain name server (DNS), network storage devices, and electronic messaging resources on a day to day basis for 28 organizations
Performed reimaging of 300+ computers to allow for day-to-day user productivity Managed secure authentication methods to ensure network security for 20K+systems Provided continuous access by completing 1K tickets for shared drive and related issues
Implemented server and special mission system security fixes, operating system patches, and antivirus software daily, weekly, and monthly as well as one CCRI
Developed, tested, and implemented local restoral and contingency operations plans on a weekly basis for 110 separate servers to ensure system wide backups and data recovery
Provided real-time customer service and mission review for 64,818 customers to allow for day to day operations
Maintained and monitored inventory for 654 items to include computers, telephones, switches, and laptops to ensure accountability
Created, administered, and monitored over15K NIPRNet and SIPRNet user and administrative accounts
Controlled, managed, and monitored project, work, and installation milestones and funding from inspection to completion for 2.5+ years
WAITSTAFFWAFFLE HOUSEBOONE, NCMarch 2014 – August 2014
Performed duties assisting chefs and customers to ensure food was successfully delivered in a timely manner.
Key Contributions: Responsible for taking customer’s orders, serving food and beverages, and performing other duties
as assigned Demonstrated the ability to greet patrons, present menus, make food recommendations and answer
questions regarding food and beverages Special talent for learning menu items and describing them appropriately to patrons Adept at preparing and serving specialty food at patron’s tables Proven ability to communicate with kitchen staff, provide orders to customers, collect cash, and
maintain proper accountability for orders and funds Competent at accepting credit card systems Exceptional verbal and written communication skills Dedicated and meticulous—high level of accurateness and attention to detail Effective team player with professional demeanor and respectful attitude Well versed with hospitality terminology Excellent skills in maintaining cleanliness and personal hygiene standards
EDUCATION
Bachelor of Science in Criminal PsychologyOregon State University – Online Program2016 – present
Microsoft SharePoint Training Micorsoft – Ramstien AFB, GermanyAugust 2015
Job Skill Upgrade Trainining United States Air Force – Ramstein AFB, GermanyJanuary 2015-March 2015
Cyber Systems Operations Technical TrainingUnited States Air Force – Keesler AFB, MIOctober 2015-December 2015
CERTIFICATIONS
CompTIA Security+
LEADERSHIP AND HONORS
Youth Soccer Coach Physical Trainer Leader Victim Advocate for Sexual Assault Response and Prevention Team (SAPR) Booster Club Secretary Dorm Council Vice President and Treasurer High School Student Body President