kristina whitteker - resume--new

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KRISTINA WHITTEKER 1000 Speer Blvd #1310 Denver, CO 80204 +49 0151-20579843 [email protected] https://www.linkedin.com/in/ kristina-whitteker ***US Citizen with Top Secret security clearance*** OBJECTIVE A multi-skilled US Air Force veteran with an amazing all-around understanding of computers and their applications, customer service, and being organized. Very capable of handling work and effectively getting things done. A proven ability to react to issues that need immediate attention and ensure that whatever is being requested is resolved to the highest possible standard. Ambitious and seeking to continually broaden my knowledge and experiences. Now looking for a position that will make the best use of my existing skills and further my personal and professional development. CORE COMPETENCIES DoD 8570 certified IT technician with experience in Network and Systems Security; Network and Systems Auditing and Compliance; Risk Assessment; Change Management; Configuration Management; Compliance Management Security/IT Standards: NISPOM, NIST SP 800-53 Operating Systems: Microsoft Windows, Mac OS X Networking: Routing, Switching, Firewalls, IDS/IPS Protocols: TCPIP, DNS, SSL, SSH, SFTP, HTTPS Tools: BMC Remedy IT Service Management, PKI, NMAP, Nessus, QualysGuard, eEye Retina, Tripwire, Snort, Autopsy, GFI EndpointSecurity, Samurai, BackTrack, Helix, CIS Benchmarking Tools, Nikto, DBAN, VMWare, Ophcrack, John the Ripper, Aircrack-NG, Kismet, Cain, Wireshark, GoldDisk, Sharepoint EXPERIENCE NETWORK AND COMPUTER SYSTEMS ADMINISTRATOR UNITED STATES AIR FORCE AUGUST 2014 - Present Provide maintenance and support of critical network, server and computer systems for both classified and unclassified environments. Key Contributions:

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Page 1: Kristina Whitteker - Resume--NEW

KRISTINA WHITTEKER 1000 Speer Blvd #1310Denver, CO 80204+49 0151-20579843 [email protected]://www.linkedin.com/in/kristina-whitteker

***US Citizen with Top Secret security clearance***

OBJECTIVE

A multi-skilled US Air Force veteran with an amazing all-around understanding of computers and their applications, customer service, and being organized. Very capable of handling work and effectively getting things done. A proven ability to react to issues that need immediate attention and ensure that whatever is being requested is resolved to the highest possible standard. Ambitious and seeking to continually broaden my knowledge and experiences.

Now looking for a position that will make the best use of my existing skills and further my personal and professional development.

CORE COMPETENCIES

DoD 8570 certified IT technician with experience in Network and Systems Security; Network and Systems Auditing and Compliance; Risk Assessment; Change Management; Configuration Management; Compliance Management

Security/IT Standards: NISPOM, NIST SP 800-53

Operating Systems: Microsoft Windows, Mac OS X

Networking: Routing, Switching, Firewalls, IDS/IPS

Protocols: TCPIP, DNS, SSL, SSH, SFTP, HTTPS

Tools: BMC Remedy IT Service Management, PKI, NMAP, Nessus, QualysGuard, eEye Retina, Tripwire, Snort, Autopsy, GFI EndpointSecurity, Samurai, BackTrack, Helix, CIS Benchmarking Tools, Nikto, DBAN, VMWare, Ophcrack, John the Ripper, Aircrack-NG, Kismet, Cain, Wireshark, GoldDisk, Sharepoint

EXPERIENCENETWORK AND COMPUTER SYSTEMS ADMINISTRATORUNITED STATES AIR FORCEAUGUST 2014 - Present

Provide maintenance and support of critical network, server and computer systems for both classified and unclassified environments.

Key Contributions: Provided networked application resources for 64,818 personnel allowing for base functionality by

designing, configuring, installing and managing data services, operating systems, and server applications

Provided directory services utilizing dynamically-assigned internet protocol (IP addresses), domain name server (DNS), network storage devices, and electronic messaging resources on a day to day basis for 28 organizations

Performed reimaging of 300+ computers to allow for day-to-day user productivity Managed secure authentication methods to ensure network security for 20K+systems Provided continuous access by completing 1K tickets for shared drive and related issues

Page 2: Kristina Whitteker - Resume--NEW

Implemented server and special mission system security fixes, operating system patches, and antivirus software daily, weekly, and monthly as well as one CCRI

Developed, tested, and implemented local restoral and contingency operations plans on a weekly basis for 110 separate servers to ensure system wide backups and data recovery

Provided real-time customer service and mission review for 64,818 customers to allow for day to day operations

Maintained and monitored inventory for 654 items to include computers, telephones, switches, and laptops to ensure accountability

Created, administered, and monitored over15K NIPRNet and SIPRNet user and administrative accounts

Controlled, managed, and monitored project, work, and installation milestones and funding from inspection to completion for 2.5+ years

WAITSTAFFWAFFLE HOUSEBOONE, NCMarch 2014 – August 2014

Performed duties assisting chefs and customers to ensure food was successfully delivered in a timely manner.

Key Contributions: Responsible for taking customer’s orders, serving food and beverages, and performing other duties

as assigned Demonstrated the ability to greet patrons, present menus, make food recommendations and answer

questions regarding food and beverages Special talent for learning menu items and describing them appropriately to patrons Adept at preparing and serving specialty food at patron’s tables Proven ability to communicate with kitchen staff, provide orders to customers, collect cash, and

maintain proper accountability for orders and funds Competent at accepting credit card systems Exceptional verbal and written communication skills Dedicated and meticulous—high level of accurateness and attention to detail Effective team player with professional demeanor and respectful attitude Well versed with hospitality terminology Excellent skills in maintaining cleanliness and personal hygiene standards

EDUCATION

Bachelor of Science in Criminal PsychologyOregon State University – Online Program2016 – present

Microsoft SharePoint Training Micorsoft – Ramstien AFB, GermanyAugust 2015

Job Skill Upgrade Trainining United States Air Force – Ramstein AFB, GermanyJanuary 2015-March 2015

Cyber Systems Operations Technical TrainingUnited States Air Force – Keesler AFB, MIOctober 2015-December 2015

CERTIFICATIONS

CompTIA Security+

LEADERSHIP AND HONORS

Page 3: Kristina Whitteker - Resume--NEW

Youth Soccer Coach Physical Trainer Leader Victim Advocate for Sexual Assault Response and Prevention Team (SAPR) Booster Club Secretary Dorm Council Vice President and Treasurer High School Student Body President