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    Chapter 10 - slide 1Copyright 2009 Pearson Education, Inc.

    Publishing as Prentice Hall

    Chapter Ten

    Pricing:

    Understanding and Capturing

    Customer Value

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    Chapter 10 - slide 2Copyright 2010 Pearson Education, Inc.

    Publishing as Prentice Hall

    Pricing ConceptsUnderstanding and

    Capturing Customer Value

    What Is a Price?

    Customer Perceptions of Value

    Company and Product Costs

    Other Internal and External

    Considerations Affecting Price

    Decisions

    Topic Outline

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    Chapter 10 - slide 3Copyright 2010 Pearson Education, Inc.

    Publishing as Prentice Hall

    Price is the amount of money charged for aproduct or service. It is the sum of all thevalues that consumers give up in order to

    gain the benefits of having or using aproduct or service.

    Price is the only element in the marketing mix

    that produces revenue; all other elementsrepresent costs

    What Is a Price?

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    Chapter 10 - slide 4Copyright 2010 Pearson Education, Inc.

    Publishing as Prentice Hall

    Factors to Consider When SettingPrices

    Understanding how much value

    consumers place on the benefits theyreceive from the product and setting a

    price that captures that value

    Customer Perceptions of Value

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    Chapter 10 - slide 5Copyright 2010 Pearson Education, Inc.

    Publishing as Prentice Hall

    Factors to Consider When SettingPrices

    Value-based pricinguses the buyers

    perceptions of value, not the sellerscost, as the key to pricing. Price isconsidered before the marketingprogram is set.

    Value-based pricing is customer driven

    Cost-based pricing is product driven

    Customer Perceptions of Value

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    Chapter 10 - slide 6Copyright 2010 Pearson Education, Inc.

    Publishing as Prentice Hall

    Factors to Consider WhenSetting Prices

    Value-based pricing

    Good-value pricing

    Value-added pricing

    Customer Perceptions of Value

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    Copyright 2010 Pearson Education, Inc.

    Publishing as Prentice Hall

    Factors to Consider WhenSetting Prices

    Good-value pricing offers the right

    combination of quality and good service tofair price

    Existing brands are being redesigned to offermore quality for a given price or the same

    quality for less price

    Customer Perceptions of Value

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    Copyright 2010 Pearson Education, Inc.

    Publishing as Prentice Hall

    Factors to Consider WhenSetting Prices

    Everyday low pricing (EDLP) involves

    charging a constant everyday low price withfew or no temporary price discounts

    High-low pricing involves charging higherprices on an everyday basis but running

    frequent promotions to lower prices

    temporarily on selected items

    Customer Perceptions of Value

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    Copyright 2010 Pearson Education, Inc.

    Publishing as Prentice Hall

    Factors to ConsiderWhen Setting Prices

    Value-added pricing attaches value-addedfeatures and services to differentiate offers,support higher prices, and build pricingpower

    Pricing poweris the ability to escape pricecompetition and to justify higher prices andmargins without losing market share

    Customer Perceptions of Value

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    Chapter 10 - slide 10Copyright 2010 Pearson Education, Inc.

    Publishing as Prentice Hall

    Factors to ConsiderWhen Setting Prices

    Cost-based pricing involves setting prices

    based on the costs for producing,distributing, and selling the product plus a

    fair rate of return for its effort and risk

    Company and Product Costs

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    Chapter 10 - slide 11Copyright 2010 Pearson Education, Inc.Publishing as Prentice Hall

    Factors to Consider WhenSetting Prices

    Cost-based pricing adds a standard markup to

    the cost of the product

    Company and Product Costs

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    Chapter 10 - slide 12Copyright 2010 Pearson Education, Inc.Publishing as Prentice Hall

    Factors to Consider WhenSetting Prices

    Fixedcosts

    Variablecosts

    Totalcosts

    Company and Product Costs

    Types of costs

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    Chapter 10 - slide 13Copyright 2010 Pearson Education, Inc.Publishing as Prentice Hall

    Factors to ConsiderWhen Setting Prices

    Fixed costs are the costs that do not vary with

    production or sales level Rent

    Heat

    Interest Executive salaries

    Company and Product Costs

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    Chapter 10 - slide 14Copyright 2010 Pearson Education, Inc.Publishing as Prentice Hall

    Factors to Consider WhenSetting Prices

    Variable costs are the costs that vary with the

    level of production Packaging

    Raw materials

    Company and Product Costs

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    Chapter 10 - slide 15Copyright 2010 Pearson Education, Inc.Publishing as Prentice Hall

    Factors to ConsiderWhen Setting Prices

    Total costs are the sum of the fixed and

    variable costs for any given level ofproduction

    Average cost is the cost associated with a

    given level of output

    Company and Product Costs

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    Chapter 10 - slide 16Copyright 2010 Pearson Education, Inc.Publishing as Prentice Hall

    Factors to Consider WhenSetting Prices

    Experience or learning curve is when

    average cost falls as production

    increases because fixed costs are

    spread over more units

    Costs as a Function of Production Experience

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    Chapter 10 - slide 17Copyright 2010 Pearson Education, Inc.Publishing as Prentice Hall

    Factors to Consider WhenSetting Prices

    Cost-plus pricing adds a standard markup

    to the cost of the product

    Benefits Sellers are certain about costs

    Prices are similar in industry and price competition is

    minimized

    Consumers feel it is fair

    Disadvantages Ignores demand and competitor prices

    Cost-Plus Pricing

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    Chapter 10 - slide 18Copyright 2010 Pearson Education, Inc.Publishing as Prentice Hall

    Factors to ConsiderWhen Setting Prices

    Break-even pricing is the price at which total

    costs are equal to total revenue and there isno profit

    Target profit pricing is the price at which the

    firm will break even or make the profit itsseeking

    Break-Even Analysis and Target ProfitPricing

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    Chapter 10 - slide 19Copyright 2010 Pearson Education, Inc.Publishing as Prentice Hall

    Factors to Consider WhenSetting Prices

    Customer perceptions of value set the

    upper limit for prices, and costs set thelower limit

    Companies must consider internal and

    external factors when setting prices

    Other Internal and ExternalConsiderations

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    Chapter 10 - slide 20Copyright 2010 Pearson Education, Inc.Publishing as Prentice Hall

    Factors to ConsiderWhen Setting Prices

    Target costing starts with an ideal selling price

    based on consumer value considerationsand then targets costs that will ensure that

    the price is met

    Other Internal and ExternalConsiderations

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    Chapter 10 - slide 21Copyright 2010 Pearson Education, Inc.Publishing as Prentice Hall

    Factors to Consider WhenSetting Prices

    Organizational considerations include:

    Who should set the price

    Who can influence the prices

    Other Internal and ExternalConsiderations

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    Chapter 10 - slide 22Copyright 2010 Pearson Education, Inc.Publishing as Prentice Hall

    Factors to Consider WhenSetting Prices

    Before setting prices, the marketer must

    understand the relationship between

    price and demand for its products

    Other Internal and ExternalConsiderations

    The Market and Demand

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    Chapter 10 - slide 23Copyright 2010 Pearson Education, Inc.Publishing as Prentice Hall

    Factors to Consider WhenSetting Prices

    Pure competition

    Monopolistic competition

    Oligopolistic competition

    Pure monopoly

    Other Internal and ExternalConsideration

    The Market and Demand

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    Chapter 10 - slide 24Copyright 2010 Pearson Education, Inc.Publishing as Prentice Hall

    Factors to Consider WhenSetting Prices

    The demand curve shows the number of unitsthe market will buy in a given period atdifferent prices

    Normally, demand and price are inverselyrelated

    Higher price = lower demand For prestige (luxury) goods, higher price can

    equal higher demand when consumersperceive higher prices as higher quality

    Other Internal and ExternalConsiderations

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    Chapter 10 - slide 25Copyright 2010 Pearson Education, Inc.Publishing as Prentice Hall

    Factors to Consider When SettingPrices

    Price elasticity of demand illustrates the response ofdemand to a change in price

    Inelastic demand occurs when demand hardly changes when thereis a small change in price

    Elastic demand occurs when demand changes greatly for a smallchange in price

    Price elasticity of demand = % change in quantity demand

    % change in price

    Other Internal and ExternalConsiderations

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    Chapter 10 - slide 26Copyright 2010 Pearson Education, Inc.Publishing as Prentice Hall

    Factors to Consider When SettingPrices

    Comparison of offering in terms ofcustomer value

    Strength of competitors

    Competition pricing strategies Customer price sensitivity

    Other Internal and External ConsiderationsCompetitor's Strategies

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    Chapter 10 - slide 27Copyright 2010 Pearson Education, Inc.Publishing as Prentice Hall

    Factors to ConsiderWhen Setting Prices

    Economic conditions

    Resellers response to price

    Government

    Social concerns

    Other Internal and ExternalConsideration

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    Chapter 10 - slide 28Copyright 2010 Pearson Education, Inc.

    All rights reserved. No part of this publication may be reproduced, stored in a

    retrieval system, or transmitted, in any form or by any means, electronic,

    mechanical, photocopying, recording, or otherwise, without the prior written

    permission of the publisher. Printed in the United States of America.

    Copyright 2010 Pearson Education, Inc.

    Publishing as Prentice Hall