korea best digital governance

7/28/2019 Korea Best Digital Governance

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SOUTH KOREA REINVENTING

GLOBAL E-GOVERNMENT

SYSTEM

Project Work of Social Media Web and Smart Application

SAMUEL GIACOMAZZI

828258


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What do we mean with E-

Government?

electronic-government or "Digital Government

"The employment of the Internet and the world-wide-web for delivering government information andservices to the citizens." (United Nations, 2006; AOEMA, 2005).[1]

Henceforth, "Electronic Government" (or in short "e-Government") essentially refers to "The

utilization of IT, ICTs, and other web-based telecommunication technologies to improve and/orenhance on the efficiency and effectiveness of service delivery in the public sector." (Jeong, 2007).[2]

E-government uses technologies to facilitate the smooth operation of government functions, and thedisbursement of government information and services to the people.

Modern public sector, e-government has essentially enhanced office automation, through the utilizationof the Internet and wireless technologies, whereby, the telephones, fax machines, and printers, areinter-connected via Internet cables and wireless technologies. This is especially relevant, when some

public officers are constantly on the move, such as, police officers and project managers.
https://en.wikipedia.org/wiki/E-Government_in_South_Koreahttps://en.wikipedia.org/wiki/E-Government_in_South_Koreahttps://en.wikipedia.org/wiki/E-Government_in_South_Koreahttps://en.wikipedia.org/wiki/E-Government_in_South_Korea


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South Korea leads global trend

for e -government system

For the 2012 edition of the E-Government Development

Index, the Netherlands (second), UK (third), and

Denmark (fourth) joined Korea among the top ranks, and

the U.S. came in at fifth.

For the E-Participation Index Korea ranked first with

Netherlands followed by Singapore, Kazakhstan (tied for

second), and the U.S. and UK (tied for third).

United Nations Public Administration Networkthe

extent of service delivery in top performers in fourstages, emerging, enhanced, transactional, and

networked. Korea marked the highest overall score of

87% utilization in evaluation of the last stage, networked
mailto:www.unpan.org?subject=United%20Nations%20Public%20Administration%20Networkmailto:www.unpan.org?subject=United%20Nations%20Public%20Administration%20Network


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Journey of Koreas

e-government

The goal ofthe first stage was thedigitalization of government business

procedures, and the establishment of an IT

(Information Technology) infrastructure.

To achieve this, the government began

laying the foundation for computerizing itsadministrative system in the 1970s,

computerizing the national basic databases

in the 1980s, and constructing a high-speed

information and communications network in

the 1990s.

1970 - 1990


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Journey of Koreas

e-government

In the second stage the government expanded and improvedservices for citizens and businesses through the digitalization ofoverall government business processes.

It also enhanced administrative efficiency and transparency

through reform of the government's working methods.

Achieving a world-class e-Government.

Digitalizing documentprocessing procedures, and realizinglocal e-Government and real-time management of the national

agenda.

The innovation of public service was also executed byimproving Internet-based civil services, developing a "single-window" business support service, and increasing online citizenparticipation.

Establishing a government-wideNational ComputingInformation Resources Administration (NCIRA), building aninformation security system, and restructuring informatizationorganizations and personnel.

Lastly, innovation of the legal system was supported throughreform by e-Government for additional security.

2003-2007


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Journey of Koreas

e-governance

In the third stage the government set up

the goal of integrating e-Government

systems for the seamless delivery ofpublic services.

Starting in 2008, the government has been

engaged in implementing projects

focusing on connection and integration to

support value creation.

To provide integrated citizen- and

business-oriented services, e-Government

is being integrated. In fact, it is evaluated

as entering the highest stage

2008 - 2013


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Effective E-Government system

G2G Government Government

G4C Governamet Citizens

G4B Government Business


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We are implementing various policies inorder to shape a market environment to

support the growth of small and medium-

sized enterprises , The National

Communication & Information Agency has

not only strengthened its capabilities by

going into partnership with local companies

but also in actively introducing new trends

and technologies and spreading them

across all sectors of the government. Small

and medium-sized companies are

participating in about 50% of all the projects

of NCIA each year.

Kim Kyung-Sup

GOVERNMENT SUPPORTING

ENTREPRENEURSHIP


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Some Governament for Citizens (B4C)

Comprehensive Tax Service" (www.hometax.go.kr) enables taxpayers

to handle tax affairs online at home or at work without visiting tax

offices or banks.

"Internet Civil Service" (www.egov.go.kr), people can use administrativeservices anytime, anywhere on the Internet.

People can find what they need by searching through the 5,300 services

available, and get detailed information.

Patent Service" (www.kiporo.go.kr) allows patent applications and progress checks online.

Procedures for patent application, review, and judgment

. Services such as application for certificate issuance, verification and commission payment

are also provided.

The "E-People, Online Petition & Discussion Portal" (www.epople.go.kr) facilitates people'sparticipation in policy-making by processing complaints and suggestions via a single window.

. At the same time, they can check the results online.

Shared Use of Administrative Information" (www.share.go.kr), civil service officers can

process requests by checking the administration networks without requiring the applicant to

submit required documents. Information inquiries are only conducted with the consent of

the applicant, who can check this procedures history at anytime


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And Government for Business (G4B)

On-Nara Business Process System" (BPS)

new business management system

increased the efficiency and transparency of administration

handling, recording and managing all government business

procedures online.

business progress and performance are systematically managed

down to the most basic unit tasks

Single Window for Business Support Services" (www.g4b.go.kr)

a wide range information sand services to support companies'

business activities !

civil service informationpolicy information

additional services is provided via a single online window!

Electronic Customs Clearance Service" (portal.customs.go.kr)

extends common use of information between entities to improve

and streamline export/import logistics businesses and processes

as well as implementing a user-friendly batch logistics processingservice
http://www.g4b.go.kr/http://localhost/var/www/apps/conversion/tmp/scratch_9/portal.customs.go.krhttp://localhost/var/www/apps/conversion/tmp/scratch_9/portal.customs.go.krhttp://www.g4b.go.kr/


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Open Government Patnership

Korea is committed to creating an open government, in turn, contributing toward not only establishing democracy, but also improving

1. Efficiency

2. Transparency

3. Active Citizen Engagement

4. Accessibility

The Korean Government will continuously develop and improve this Action Plan for Open Government through ongoing interactions with citizens.

We firmly believe that the Open Government Partnership (OGP) will be the stepping stone toward realizing its open government initiatives and

will continue to engage in greater dialogues withour people to reach our goal.1. Open Government to Increase Public Integrity

2. A Corruption-free Society

3. Open Government for More Effective Management of Public Resources

4. Active Use of Data Sharing Portal

5. Better Communication Channel between Government and Citizens at All Levels of Administration

6. Improved Accessibility with Online Government Portal

Korea's OGP

Commiting
http://www.opengovpartnership.org/countries/south-koreahttp://www.opengovpartnership.org/countries/south-koreahttp://www.opengovpartnership.org/countries/south-koreahttp://www.opengovpartnership.org/countries/south-korea


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.Exporting the GIDC Model

(Government Integrated Data Center)

With

a thousand foreign engineers

into Korea !!

Started up patnerships with

Kenya, Indonesia, ThailandiaKazakhastan, India, Russia

ADD More than 100

Countries

Members of ASEAN and OGP

SHARING CREATIVITY IS BOOMING!

collaborative seminars to share the knowledge.

on-the-job training programs

Carrying out hundreds of joint

projects based on S.Ks

E-Government


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Thank you!!!

Samuel Giacomazzi

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Asia and technology?

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