knowledge management and communication …...management system to generate and analyse data on...

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Child Protection in Africa Union Peace Support Operations Knowledge & Learning Event 7-9 December 2015 Dakar, Senegal By Evelyn Namvua Save the Children Knowledge management and communication opportunities in peace support operations

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Page 1: Knowledge management and communication …...management system to generate and analyse data on children in armed conflict that strengthens Child Protection interventions in Africa

Child Protection in Africa Union Peace Support Operations Knowledge & Learning Event

7-9 December 2015

Dakar, Senegal

By Evelyn Namvua

Save the Children

Knowledge management and communication

opportunities in peace support operations

Page 2: Knowledge management and communication …...management system to generate and analyse data on children in armed conflict that strengthens Child Protection interventions in Africa

1. Overview of knowledge management in child protection in peace support operations project, SC

2. Overview of the tools that we are using for managing information

3. Review on communication and knowledge management tools across different organizations

4. Ways of integrating our communications and knowledge management efforts

Outline

Page 3: Knowledge management and communication …...management system to generate and analyse data on children in armed conflict that strengthens Child Protection interventions in Africa

Knowledge management is the systematic management of an organization's knowledge assets for the purpose of creating value and meeting strategic requirements. It consists of the initiatives, processes, strategies, and systems that sustain and enhance the storage, assessment, sharing, refinement, and creation of knowledge.

Definition

Alan Frost 2014

Page 4: Knowledge management and communication …...management system to generate and analyse data on children in armed conflict that strengthens Child Protection interventions in Africa

To utilize a knowledge and information management system to generate and analyse data on children in armed conflict that strengthens Child Protection interventions in Africa.

Project Objectives

1. Training and roster management system

2. Knowledge management platform

Page 5: Knowledge management and communication …...management system to generate and analyse data on children in armed conflict that strengthens Child Protection interventions in Africa

Knowledge management tools

Online discussion

forums

Communities

of practice

Document

repository channels

Email

Face to face

Page 6: Knowledge management and communication …...management system to generate and analyse data on children in armed conflict that strengthens Child Protection interventions in Africa

What information can we share

News and Information

List of events

Resource materials

Case studies and success stories Collaborative

discussions

Training information/ opportunities

Seek for online help

Page 7: Knowledge management and communication …...management system to generate and analyse data on children in armed conflict that strengthens Child Protection interventions in Africa

Training and roster management system

Page 8: Knowledge management and communication …...management system to generate and analyse data on children in armed conflict that strengthens Child Protection interventions in Africa

https://childprotectionpso.wordpress.com/

Page 9: Knowledge management and communication …...management system to generate and analyse data on children in armed conflict that strengthens Child Protection interventions in Africa

https://www.flickr.com/photos/137255223@N06/albums

Page 10: Knowledge management and communication …...management system to generate and analyse data on children in armed conflict that strengthens Child Protection interventions in Africa

http://www.slideshare.net/rmcpu/edit_my_uploads

Page 11: Knowledge management and communication …...management system to generate and analyse data on children in armed conflict that strengthens Child Protection interventions in Africa

Buzz Question

•What are some successful communication/knowledge management approaches and tools that you currently use your organization to share information?

Page 12: Knowledge management and communication …...management system to generate and analyse data on children in armed conflict that strengthens Child Protection interventions in Africa

Goal

• Depict the current picture in the PSO work

• Harmonize and coordinate activities

• Build partnership

• Make information easily accessible

• Build trust among the peace support actors • Support decision making

Page 13: Knowledge management and communication …...management system to generate and analyse data on children in armed conflict that strengthens Child Protection interventions in Africa

Opportunities

• Technology has revolutionized how we work

• Good will among the peace support operation actors to share information

• Organizations are increasing recognizing knowledge management as an important component in their work

• Increase learning across stakeholders

Page 14: Knowledge management and communication …...management system to generate and analyse data on children in armed conflict that strengthens Child Protection interventions in Africa

Peace support operations personnel (military, police and civilian)

Humanitarian organizations and Non-Governmental Organizations

Other stakeholders

Government

Non-Governmental Organizations

The African Union, the Regional Economic Committee (RECs) and Regional Mechanisms

Peacekeeping training centres and UN Missions

Establishing a PSO communication network

STAKE HOLDERS SHARING AND COMMUNICATING

WITH EACH OTHE OTHER

Page 15: Knowledge management and communication …...management system to generate and analyse data on children in armed conflict that strengthens Child Protection interventions in Africa

Establishing relationships

Please let us know the stakeholders that we need to engage

in, in your organization to enhance information, knowledge

and communication managements ranging from

1. ICT personnel

2. Knowledge and communication personnel

3. Peace support operation in child protection focal point

4. Others

Page 16: Knowledge management and communication …...management system to generate and analyse data on children in armed conflict that strengthens Child Protection interventions in Africa

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Making the connections

“Connection, not collection: That’s the essence of knowledge management.”

Tom Stewart, The Wealth of Knowledge