kick off obb in government
DESCRIPTION
This slide about implementation Outcome Based Budgeting in MalaysiaTRANSCRIPT
MESYUARAT BERSAMA KEMENTERIAN KESEJAHTERAAN BANDAR, PERUMAHAN
DAN KERAJAAN TEMPATAN BAGI SELECTED MINISTRY 2015
1 JULAI 2015 (RABU)
AGENDA
Inisiatif Penambahbaikan Kerangka Keberhasilan 1
Penambahbaikan Kerangka Keberhasilan KPKT 2
Konsep Asas 3
Peranan Kementerian
Kaedah Penambahbaikan 4
5
2
Inisiatif Penambahbaikan Kerangka Keberhasilan
CHAMPION MINISTRIES & SELECTED MINISTRIES
National Budget Office, Ministry of Finance
20
13
2
01
4
4
SELECTED MINISTRIES 2015
National Budget Office, Ministry of Finance
5
The results framework are built on a top-down approach starting with the MES, cascading down to the PPMF and APMF
Activity outcomes must contribute to program outcomes and program outcomes must eventually contribute to Ministry outcomes
There must be a clear parent-child relationship with the subordinate results framework
No two individuals can be held responsible for the same KPI
Outcomes identified for accountability purposes must be at the preliminary level
6
GUIDING PRINCIPLES IN BUILDING THE OBB FRAMEWORK
Ministry-level
Before After
5 outcomes
2 outcomes
9 outcome KPIs
6 outcome KPIs
Before After
4 outcomes
3 outcomes
9 outcome KPIs
10 outcome KPIs
Before After
7 outcomes
5 outcomes
16 outcome KPIs
14 outcome KPIs
Program-level
11 outcomes
9 outcomes
32 outcome
KPIs
19 outcome
KPIs
9 outcomes
8 outcomes
28 outcome
KPIs
22 outcome
KPIs
52 outcomes
19 outcomes
130 outcome
KPIs
40 outcome
KPIs
7 Programs
5 Programs
6 Programs
6 Programs
9 Programs
8 Programs
Activity-level
73 outcomes
50 outcomes
132 outcome
KPIs
110 outcome
KPIs
30 outcomes
27 outcomes
42 outcome
KPIs
42 outcome
KPIs
179 outcomes
115 outcomes
343 outcome
KPIs
169 outcome
KPIs
31 Activities
29 Activities
20 Activities
21 Activities
60 Activities
60 Activities
CHAMPION MINISTRIES: BEFORE AND AFTER
SUCCESSES
Clear alignment between Ministry, Program & Activity’s Outcomes.
Leadership & buy-in from all levels – KSU’s passion in getting MITI OBB right & support from YB Minister
Constant communication between KSU – OBB Team – OBB Focal Persons & MOF – MITI
Openness to admission of mistakes & willingness to correct & improve continuously.
Continuous capacity & capability building
Decision to use OBB as the basis for Strategic Planning and KSUs KPI
MOH
Clear alignment between Ministry, Program & Activity’s Outcomes.
Number of Outcomes & KPIs reduced and rationalized
Improved Results Framework for better Program Management in a complex environment
MOF
OBB used as a basis in the transformation of MoF
Clear alignment between Ministry, Program & Activity’s Outcomes.
Improved Results Framework for better Program Management
New organizational structure focused on Results
Better accountability
MITI
National Budget Office, Ministry of Finance 8
Kerangka Keberhasilan Kementerian Kewangan & Kementerian Perdagangan Antarabangsa Dan Industri
Effective fiscal management Prudent public financial management
• Deficit to GDP • Debt to GDP • Credit rating (2 out of 3 rating agencies) • Percentage Non-oil tax rev to total revenue
• Auditor General’s Accountability Index • Composite client satisfaction index
Fiscal Strategy Investment Strategy Public Finance Services
Ministry Management Services
P2 P3
Attainment of Balanced Budget • Total tax revenue • Percentage gov
expenditure to GDP
• Year-on-year growth of Gov Revenue to remain higher than Expenditure
Effective investment strategy • Percentage NPL of
strategic loans (excl. loans to state gov)
• Percentage gov guarantees issued in compliance to set criteria and within annual limits
• Percentage projected dividend vs target
Effective public finance services • Percentage
procurement >RM 500k awarded through tender in compliance to set policies
• No. of audit queries
Timely, effective & client- focused management services • Total Mgt Service
Cost / Total FTE • Fulfillment of client
charter
More effective public debt management • Percentage FG
debt interest payment to total OE
• Percentage of deferred liabilities to GDP
Fair & efficient public finance services • Percentage
decrease in negative feedback / appeals
6 Activities 5 Activities 8 Activities 3 Activities
Accounting Management
P4
7 Activities
High performance Treasury • Achieved
performance KPIs
P5
Kebolehpercayaan dan ketepatan maklumat kewangan (Reliable and timely financial information) • Penyata Kewangan
yang mematuthi peraturan dan piawaian perakaunan (Sijil Bersih)
Penyampaian perkhidmatan yang berkesan (Effective service delivery) • Kajian Impak
Keberkesanan Latihan • Indeks Akauntabiliti • System Star Rating
(SSR) (2 tahun sekali) • Indeks Kajian
Kepuasan Pengguna Sistem Pengurusan Perakaunan Dan Kewangan Sektor Awam
KEMENTERIAN KEWANGAN O1 O2 Ministry-level
outcome
Program
Ministry-level outcome KPIs
Program outcomes, KPIs
2 outcomes
6 MO KPIs
9 outcomes 19 PO KPIs
5 programs
Activity Outcomes, KPIs 50 outcomes
110 PO KPIs
P1
Activities
29 activities
KEMENTERIAN PERDAGANGAN ANTARABANGSA DAN INDUSTRI
Increased exports of manufactured goods and services
• Value of manufactured goods exported
• Value of services exported • Relative growth of manufactured
goods &services exported to the world
Increased quality investments for manufacturing and services
• Value of realized investments • Value of approved investments • # of high-income jobs generated • Capital investment per employee
Strengthened competitiveness of manufacturing and services sectors
• Total Factor Productivity growth • World Bank "Doing Business" • Composite of global indicators
(WCY, GCR, WB "Doing Business")
Globally competitive industries • Value add per
employee • Output per
company on priority sectors
• Unit labour cost
Industry development and competitiveness
Strengthening international trade
Effective trade policy initiative for market access • Increased exports
from FTA • Diversification of
export products • Diversification of
export markets • Effective defense
of Malaysia’s trade interest at bilateral, regional and multilateral trade fora
Conducive and sustainable investment landscape for quality investment • Value of
reinvestment • % of MTSS jobs
from approved projects
• Value of investment in priority sectors
Strengthening quality investments
Develop entrepreneurship
and SMEs
Competitive, resilient and innovative SMEs • Improvement on
SME SCORE (y-o-y)
• # of co’s receiving ‘innovation certificate’ (1 inno cert)
• % of companies receiving loans/funds that are profitable within x years
General management
Timely, effective & client-focused management services • Total mgmt service
cost per FTE • Fulfilment of client
charters
Evaluation & performance management
Effective decision making supported by robust research • Uilisation of
statistics/reports • # of evaluations • Uptake of
recommendation
P1 P2 P3 P4 P5 P6
5 Activities 7Activities 2 Activities 2 Activities 3 Activities 2 Activities
Strong entrepreneurial economy • # of new
entrepreneurial start-ups per year
• Average income of entrepreneurs
• Growth of SME segment
High performance programs through continuous improvement • Timeliness of
dashboard reporting (quarterly)
O2 O1 O3 Ministry-level outcome
Program
Ministry-level outcome KPIs
Program outcomes, KPIs
3 outcomes
10 MO KPIs
8 outcomes 22 PO KPIs
6 programs
Activity Outcomes, KPIs 27 outcomes
42 PO KPIs
Activities
21 activities
Penambahbaikan Kerangka Keberhasilan
Kementerian Kesejahteraan Bandar, Perumahan dan Kerajaan Tempatan
KPKT starting position 8 Ministry-level outcomes, 7 Programs and 36 Activities
Ministry-level outcome
Ministry-level outcome KPIs
• Pemantauan Rancangan Pembangunan Fizikal
• Kepuasan penduduk terhadap projek-projek kecil yang dilaksanakan berada di tahap sekurang-kurangnya 80%
Pembangunan fizikal negara yang mampan
01
• Khidmat tuntutan untuk pembeli rumah.
• Pemantauan Premis PPW berlesen
Perundangan, peraturan dan
mekanisme kawalselia yang
efektif
02
8 outcomes
17 MO KPIs
Ministry’s Plan
Mewujudkan persekitaran hidup yang berkualiti dan mampan bagi semua lapisan masyarakat Malaysia selaras dengan Wawasan Negara
Peningkatan kepuasan pelanggan
dan stakeholder melalui tadbir urus yang
berkualiti
• Penarafan Star Rating Kementerian oleh MAMPU
• Indeks Akauntabiliti Kewangan oleh Jabatan Audit Negara
03
Program
Activity
Program outcomes, KPIs
16 outcomes 35 PO KPIs
7 programs
36 activities
3 Outcomes 2 KPIs
Pembangunan Ekonomi
0 Activities
P1 Keselamatan (Safety and Security)
2 Outcomes 3 KPIs
10 Activities
P2 Pengurusan Kementerian
1 Outcome 3 KPIs
8 Activities
P3
Peningkatan persekitaran kehidupan
yang berkualiti dan alam sekitar yang bersih, sihat, dan
selamat
• Pelaksanaan Program Bandar Selamat di PBT : Inisiatif Pemutihan Kawasan Blackspot
• Urusetia Induk Strategi Lautan Biru Negara (NBOS 7) : My Beautiful Neighbourhood
• Perluasan Sistem Pemantauan Bandar Selamat (SPBS) kepada PBT dan Balai Polis
04
1 Outcome 1 KPI
Penilaian dan Pemantauan Prestasi
5 Activities
P4
13
Ministry-level outcome
Ministry-level outcome KPIs
• Bilangan Projek Rumah terbengkalai dipulihkan
• Bilangan Projek baik pulih harta bersama dibangunan kos rendah dan berstrata disiapkan
• Bilangan Projek PPR yang disiapkan
Perumahan yang mencukupi, berkualiti,
selesa dan mampu milik bagi meningkatkan tahap
ekonomi dan kemampanan kualiti
hidup
05
• Bilangan kawasan riadah di kawasan perumahan berkepadatan tinggi
• Bilangan kawasan lapang yang dibangunkan sebagai kemudahan rekreasi awam
• Bilangan PBT yang menggunapakai Pelan Induk Landskap
Malaysia Negara Taman berasaskan landskap berfungsi
dan sumber semulajadi
06
8 outcomes
17 MO KPIs
Ministry’s Plan
Mewujudkan persekitaran hidup yang berkualiti dan mampan bagi semua lapisan masyarakat Malaysia selaras dengan Wawasan Negara
Peningkatan pembangunan perkhidmatan
perbandaran yang cemerlang dan
peningkatan kemampuan
pembangunan sosioekonomi setempat
• Bilangan PBT yamg mencapai 3 bintang ke atas SPB-PBT
07
Kesejahteraan Komuniti
5 Outcomes 17 KPIs
9 Activities
P5 Pemantapan Infrastruktur 3 Outcomes
6 KPIs
1 Activity
P6
Peningkatan perkhidmatan
kebombaan dan penyelamatan yang pantas, cekap dan
berkesan
• Peningkatan kadar response time bagi perkhidmatan kebombaan dan penyelamatan
08
Pematuhan dan Kawalselia
1 Outcome 3 KPIs
3 Activities
P7 Program
Activity
Program outcomes, KPIs
16 outcomes 35 PO KPIs
7 programs
36 activities
KPKT starting position 8 Ministry-level outcomes, 7 Programs and 36 Activities
14
National Budget Office, Ministry of Finance
KEMENTERIAN KESEJAHTERAAN BANDAR, PERUMAHAN DAN KERAJAAN TEMPATAN
ACTIVITIES PROGRAM MBS
12 PROGRAMS PROGRAM OBB
7 PROGRAMS 34 ACTIVITIES
(MBS) 36 ACTIVITIES
(OBB)
1. PENGURUSAN (9)
2. DASAR DAN PEMBANGUNAN (3)
3. KESEJAHTERAAN BANDAR (1)
4. TRIBUNAL PERUMAHAN DAN
PENGURUSAN STRATA (1)
5. PERUMAHAN NEGARA (1)
6. KERAJAAN TEMPATAN (2)
7. LANDSKAP NEGARA (1)
8. PERANCANGAN BANDAR DAN
DESA (3)
9. BOMBA DAN PENYELAMAT
MALAYSIA(10)
10. PENGURUSAN SISA PEPEJAL
NEGARA (1)
11. INSTITUT LATIHAN
KESEJAHTERAAN BANDAR,
PERUMAHAN DAN KERAJAAN
TEMPATAN (I-KPKT) (1)
12. PERBADANAN PENGURUSAN
SISA PEPEJAL DAN PEMBERSIHAN
AWAM (PPSPPA) (1)
Khidmat Pengurusan
Pemberi Pinjam Wang dan Pemegang Pajak Gadai
Inspektorat
Teknologi Maklumat
Kewangan dan Perolehan Komunikasi Korporat
Pembangunan dan Pelaksanaan Projek
Dasar
Undang-undang
Latihan Pengurusan
Penyelidikan dan Pembangunan (JPBD)
Rancangan Pemajuan (JPBD)
Perbadanan Peng. Sisa Pepejal & Pembersihan Awam
Kemajuan Perkampungan
Kerajaan Tempatan
Perancangan dan Penyelidikan
Penyiasatan Kebakaran
Udara Kejuruteraan Jentera
Keselamatan Kebakaran
Operasi Kebombaan dan Penyelamat
Korporat
Sumber Manusia
Audit Dalam
Akademi Bomba dan Penyelamat, Malaysia
1. PENGURUSAN KEMENTERIAN
(8)
2. PEMBANGUNAN EKONOMI
(Tiada Aktiviti)
3. KESEJAHTERAAN KOMUNITI
(9)
4. KESELAMATAN (SAFETY AND
SECURITY) (10)
5. PENILAIAN DAN PEMANTAUAN
PRESTASI (5)
6. PEMANTAPAN INFRASTRUKTUR
(1)
7. PEMATUHAN DAN KAWAL SELIA
(3)
Akaun
Pengurusan (JPBD)
Landskap Negara
Perumahan Negara (JPBD)
Pengurusan Sisa Pepejal Negara
Pembangunan
Integriti
Tribunal Perumahan dan Pengurusan Strata
Institut Latihan Kesejahteraan Bandar, Perumahan dan
Kerajaan Tempatan (I-KPKT)
Kesejahteraan Bandar
Perkhidmatan Perbandaran
15
OVERALL SUMMARY
Ministry-level
Program- Level
Activity-level
outcomes
outcome KPIs
Programs
outcomes
outcome KPIs
Activities
outcomes
outcome KPIs
AFTER
Reasonable numbers
8
17
7
16
38
36
58
107
outcomes
outcome KPIs
Programs
outcomes
outcome KPIs
Activities
outcomes
outcome KPIs
Konsep Asas
UNDERSTANDING STRUCTURES IN A TYPICAL MINISTRY
Ministry Level
As is, No Changes
Program Level
Departments OR Programs of intervention
Activity Level
No Change MBS or OBB Normally the Divisions in a
Ministry OR In some instances can be
Departments or Statutory Bodies
Kementerian Kesejahteraan Bandar, Perumahan dan Kerajaan Tempatan
Kesejahteraan Bandar Perbadanan Pengurusan Sisa
Pepejal dan Pembersihan Awam Landskap Negara
Kesejahteraan Komuniti Pemantapan Infrastruktur Perbadanan Pengurusan Sisa
Pepejal dan Pembersihan Awam
EXAMPLES
National Budget Office, Ministry of Finance 18
Ministry Level
Ministry’s Outcome • Key Performance Indicator
Program (of intervention)
Program Level
Program Outcome • Key Performance
Indicator Activity
Activity Level
Activity Outcome • Key
Performance Indicator
Activity Output • Performance
Indicator
Program Level
Program Outcome • Key Performance
Indicator Activity
Activity Level
Activity Outcome • Key
Performance Indicator
Activity Output • Performance
Indicator
Activity Level
Activity Outcome • Key
Performance Indicator
Activity Output • Performance
Indicator
Activity Level
Activity Outcome • Key
Performance Indicator
Activity Output • Performance
Indicator
UNDERSTANDING STRUCTURES IN A TYPICAL MINISTRY
National Budget Office, Ministry of Finance 19
Setakat 19 Jun 2015
20
Ministry Level
Ministry’s Outcome • Key Performance Indicator
Program (of intervention)
Ministry Executive Summary (MES)
Program Level
Program Outcome • Key Performance Indicator
Activity
Program Performance Management Framework
(PPMF)
Activity Level
Activity Outcome • Key Performance Indicator
Activity Output • Performance Indicator
Activity Performance Management Framework
(APMF)
Refinements of Outcomes & KPIs
for MES
PPMF APMF
VERTICAL ALIGNMENT
National Budget Office, Ministry of Finance 21
Ministry Level
Ministry’s Outcome • Key Performance Indicator
Program (of intervention)
Program Level
Program Outcome • Key Performance
Indicator Activity
Activity Level
Activity Outcome • Key
Performance Indicator
Activity Output • Performance
Indicator
Program Level
Program Outcome • Key Performance
Indicator Activity
Activity Level
Activity Outcome • Key
Performance Indicator
Activity Output • Performance
Indicator
Activity Level
Activity Outcome • Key
Performance Indicator
Activity Output • Performance
Indicator
Activity Level
Activity Outcome • Key
Performance Indicator
Activity Output • Performance
Indicator
HORIZONTAL LINKAGES
National Budget Office, Ministry of Finance 22
WHY INVEST IN DATA QUALITY?
Better policy formulation and
planning
Critical Management
Decision
Effective performance monitoring
Effective control on the use of
funds
Better accountability
Focused evaluation
National Budget Office, Ministry of Finance 23
Kaedah Penambahbaikan
APPLY “RIGOUR TEST” TO VALIDATE OUTCOMES
Aligned to higher level results • Outcome statement must be in-line with the agency’s core business • Outcome must be aligned to higher level results. • Outcome must contribute to the achievement higher level outcomes
Owns the mandate to fulfill / influence outcome • Describes the strategies to achieve the outcomes • Within the Ministry/Program/Activity’s authority
Mutually exclusive, collectively exhaustive • Ensure that there are no overlapping outcome areas • Outcomes comprehensively address all needs/problems of clients/stakeholders
Results to which the Ministry/ Program/ Activity is held accountable for • Describes the direct results of the intervention • Must have linkage to entity’s core business • Must address clients/stakeholders’ problems/needs • Must be the end itself and not means to an end
Concise statements that reflect the end-state • Must be clear, understandable and unambiguous • Easy to recall i.e concise with less than 15 words
Individual outcome
assessment
Collective assessment
(across all
outcomes)
Aligned to strategic plan/ higher level
outcomes 'This is my duty'
Actionable 'I can act on it'
MECE 'This is
comprehensive'
Reflects Intended Results
(Preliminary) 'This is what
I want to achieve'
Clarity 'Easy to understand'
National Budget Office, Ministry of Finance
✓
✗
Current Ministry/ Program/ Activity outcome exhibits all characteristics of the dimension
No refinement required
Assessment for each 'Rigour Test' dimension Implication
Unclear or current Ministry/ Program/ Activity outcome exhibits only some characteristics of the dimension
Refinement required; consider consolidation with another outcome/elimination
Current Ministry/ Program/ Activity outcome does not exhibit any characteristics of the dimension
Refinement required; consider consolidation with another outcome/elimination
?
GUIDELINE FOR RIGOUR TEST ASSESSMENT
National Budget Office, Ministry of Finance
26
Ministry's Plans
Health sector transformation towards a more efficient & effective health system to ensure universal access to healthcare
Health awareness and healthy lifestyle
Empowerment of individual and community to be responsible for their
health
✓ ✓ ? ✓ ✗
✓ ? ? ? ✓
✓ ✓ ✓ ✓ ✗
✓ ? ? ✗ ✓
? ? ✗ ✓ ✓
✗ ✗ ✗ ✓ ✓
✗ ✗ ✓ ✗ ✓
Current Ministry Outcome
Remarks/ proposed refinement Aligned to Ministry's
Plans
Reflect Ministry's Intended Results
Actionable Clarity MECE Current MO KPIs
Increased accessible, equitable and quality
healthcare services
Reduce mortality and morbidity
Timely, efficient and reliable client services
Optimized healthcare spending
Reduced brain drain
Increased healthcare services contribution
to GDP
International recognition
Doctors to population ratio Dentists to population ratio Nurses to population ratio Pharmacist to population ratio Male life expectancy at birth Female life expectancy at birth Infant / '000 live births Maternal mortality rate / '000 live births
# of health clinics % of ambulance arriving <5 min % of medical reports completed w/n set time % of patients waiting time <3mths for elective surgery thyroidectomy
Average expenditure of ministry on health services per patient
# of medical officers leaving < target
GNI contribution
# of consultancy services related international research % of research articles published % of hospitals with baby friendly status
Overlap with O3 for access to healthcare and client services
Focus on preventable mortality and morbidity i.e. causes considered amenable to health care Overlap with O1 for access to healthcare and client services
Need to reflect intended outcome for optimized HC i.e. improved efficiency and lower HC cost Describes intermediate step to adequately resourced HC
Not reflected as Ministry's Plan; Not directly controllable by MOH
Not reflected as Ministry's Plan; Not directly controllable by MOH
Additional new Outcomes?
Current outcomes do not address health awareness and empowerment
O1
O2
O3
O4
O5
O6
O7
27
Example:MOH - MINISTRY LEVEL OUTCOME (initial assessment)
National Budget Office, Ministry of Finance
Relevant
• Does the KPI significantly measure the intended result /outcome ? • Does the KPI give clear insight in the performance of
Ministry/Program/Activity?
Reliable • Is the KPI measurable ? • Is the KPI widely-acceptable? • Can the KPI be applied over time? • Can the KPI be benchmarked?
Practical • Is the KPI achievable? • Is the KPI has time bound? • Is the KPI cost-effective to use? • Is data collection for the KPI timely?
Focused • Can each outcome be tracked by less than 3 KPIs?
Is this a good outcome KPI?
KEY PERFORMANCE INDICATOR
HOW TO MEASURE OUTCOMES?
National Budget Office, Ministry of Finance
28
Peranan Kementerian
PERANAN KEMENTERIAN
Komitmen padu daripada Pengurusan
Tertinggi Kementerian
Pembudayaan OBB di Kementerian
Pasukan Khas diterajui oleh
seorang Pegawai Kanan Gred JUSA
Menyelaras Sesi Engagement secara
berkala
National Budget Office, Ministry of Finance
30
KEAHLIAN PASUKAN KHAS
KETUA
Pegawai Kanan yang menerajui OBB
AHLI
Dasar Perancangan Strategik Kewangan Trainers
TECHNICAL SUPPORT
Timbalan Pengarah Belanjawan Negara (Sektor)
BRO & ABRO Pasukan Projek OBB
National Budget Office, Ministry of Finance
31
PERANAN PASUKAN KHAS KEMENTERIAN
Lead the OBB process
Take lead in establishing
COE
Ensure Ministry has
sufficient trainers
Coordinate all OBB Meetings & Workshops
within the Ministry
Harmonize MAMPU’s
Strategic Plans, KSU’s KPI with
OBB
National Budget Office, Ministry of Finance
32
PROGRAM PELAKSANAAN
BIL. PERKARA TINDAKAN
1 Mesyuarat Kick-Off Dengan KSU KPKT 1 Julai 2015
2 Pelantikan Pasukan Khas Projek PT KPKT
3 Mesyuarat Pra-Bengkel dengan Pasukan Khas MOF & Pasukan Khas
4 Bengkel Memperhalusi MES MOF & Pasukan Khas
5 Semak hasil dapatan Bengkel MES Pasukan Khas & KPKT
6 Endorsement of Ministry Outcomes & KPIs Pasukan Khas & KPKT
7 Mesyuarat Pra-Bengkel dengan Ketua Program MOF & Pasukan Khas
8 Bengkel Memperhalusi PPMF MOF & Pasukan Khas
9 Semak hasil dapatan Bengkel PPMF Pasukan Khas & PT KPKT
10 Endorsement of Program Outcomes & KPIs Pasukan Khas & PT KPKT
*PT KPKT : Pengurusan Tertinggi KPKT
National Budget Office, Ministry of Finance 33
PROGRAM PELAKSANAAN
BIL. PERKARA TINDAKAN
11 Mesyuarat Pra-Bengkel dengan Ketua Aktiviti Pasukan Khas
12 Bengkel Memperhalusi APMF Pasukan Khas
13 Bengkel Penghasilan Output, Touchpoint, Flashpoint Pasukan Khas
14 Strategic Walkabout Initiative Pasukan Khas
15 Endorsement of Refined Results Framework Pasukan Khas & PT KPKT
16 Kunci masuk maklumat baharu dalam MyResults Pasukan Khas
*PT KPKT : Pengurusan Tertinggi KPKT
National Budget Office, Ministry of Finance
Inisiatif Penambahbaikan Data Perlu Diselesaikan Pada
Oktober 2015
34
Strategic Gallery Walkabout
35
Objectives: Gallery Walk
Present the 2017 Ministry and Program Outcomes and KPIs
Feedback on Areas for Improvement
Areas for improvement
36
37
Activity Sectoral Policy The Activity’s Panels are displayed all around the Banquet Hall.
Please place your
feedback notes here
APMF TOUCHPOINTS
FLASHPOINTS
MAJOR EVENTS
ANNOUNCEMENT
Activity Outcome
Activity Outcome - KPIs
Activity Outputs
Activity Outputs- KPIs
38