Summary as of 31 August 2014

Key Statistics for RSPO Complaints

Received / Under As-sessment

Reviewing Member Response

Under Agreed Action Plan

Closed

Appeal/Unresolved

0 5 10 15 20 25

6

2

10

29

1

Distribution of Complaint by Current Status

Formal complaints: 48Case closed: 19

Cased closed for monitoring: 10Open case: 19

Key Statistics for RSPO Complaints

Summary as of 31 August 2014

1940%

1531%

24% 3

6%1

2%

24%

613%

Free Prior Informed Consent

High Conservation Values

Code of Conduct Breach

Certifying Body credibility

Human Rights

New Planting Procedure

Other

Distribution by Category/Type of Complaint

Key Statistics for RSPO Complaints

Summary as of 31 August 2014

919%

2960%

24%

24%

12%

510%

Malaysia

Indonesia

France

PNG

Cameroon

Liberia

Distribution by Country of Complaint