Unlock Simplicity

Key Services, Inc. 3921 West Point Blvd., Winston-Salem, NC 27103 (336) 768-4400

Key Services, Inc.Key-Services.com

About Key Services

For 38 years, Key Services has created a legacy of helping customers unlock simplicity. We partner with large corporations, Third Party Service Providers and OEMs to provide end users with customized depot repair and logistical support services that are fast, flexible, and reliable.

Life Cycle Management

Keeping mission critical technologies up and runningis challenging.

Key Services' life cycle management solutions allowcompanies to focus on core competencies and businessstrategy.

From procurement, staging, and deployment, all theway to maintenance and product disposition, Key Services provides a comprehensive solution for technology life cycle management.

Procurement / Product Refresh

Products Supported:Circuit Boards – BGA ReplacementDisplays, Monitors, LCDsDesktops, Servers, LaptopsMobile Devices – IPads and TabletsPoint of Sale EquipmentPower SuppliesPrinters – Mobile, Office and ReceiptScanning and Barcode Devices

Industries Supported:Financial Hospitality/Travel Industrial/ManufacturingMedical/HealthcareMilitary/GovernmentRetail/C-Stores/PetrolWarehouse/Distribution

Multi-Vendor Support in selecting, procuring, deploying, and maintaining the right technology can be puzzling. Key Services works with clients to manage their end-to-end technology projects from requirements definition to implementation, allowing clients to stay focused on their core business strategy.

Staging / Configuration

Staging Warehousing and Inventory Management Services

o Serialized Tracking

Advanced Exchange Programs Secure Storage Custom Web Portal with Data Analytics

o Real time inventory tracking and product status at a glance, including fully customizable data capture and SQL reporting capabilities

Configuration Product Setup Imaging Services Security Considerations

Deployment

Direct Shipping Same Day/Overnight Option

Blind Service

UPS Field Stocking Location Solution 910 Locations Worldwide

Advanced Exchange/Finished Goods

Onsite Service Partner Network of 10K Technicians

Installation

Dedicated Technical Account Managers

88% of U.S. businesses within 2-hour reach of a UPS FSL

Extensive global Field Stocking Location network also

available to provide high service levels across the

globe and access to any market

Maintenance and Repair

With 38 years in the technology industry, Key Services has developed an extensive knowledge base of the technologies that keep businesses up and running across industries.

Warranty Management Authorized Service Provider

Handling Service

Post Warranty Support A+ Certified experts in extending the life cycle of electronic products

with customized repair/rework solutions

Recognized leaders in rapid reverse engineering and circuit board repair

5-7 Day Turn Time, 90 Day Standard Warranty Coverage

Scalable Workforce Process driven and flexible to meet the evolving needs of our

customers

Product Disposition

Key Services offers customized and secure disposition services to manage products that are no longer viable for your business. Key Services helps companies simplify the repair, reuse, replacement, and recycling of mission critical technologies.

Triage the equipment to determine appropriate course of action

Repair, refurbish and resell equipment or parts that have market value

Scrap the equipment and provide any required certificates of destruction

Repair

Reuse

Recycle

Replace

Certifications

Our state of the art technology center, including theCustom Web Portal and Data Analytics, A+ certified technicians, and ISO 9001:2008 certification, demonstrates Key Services’ commitment to quality and efficiency.

Our Team

Michelle DealPresident• NC based

• 20 years general management with Key Services, 3 years as President

• BS Electrical Engineering

Lisa Hodges Vice President, QA

• NC based

• 15 years in general management

• 5 years small business ownership

• BS Business Administration

Mike Vaughn VP, Materials Management

• NC based

• 27 years with Key Services with experience in all aspects of operations and technology

• AAS in Computer and Electronic Engineering

Roger DaltonChief Engineer

• NC based

• 17 years of electrical design engineer service with Key Services

• 9 US and Foreign patents

• MS Electrical Engineering

Teresa Bullock Director, Business Intelligence

• NC based

• 14 years in accounting and finance

• SQL Server Business Intelligence Certified Professional

• CPA

• BS Accounting

How can we help

you simplify your

business?

Key Services, Inc. 3921 West Point Blvd., Winston-Salem, NC 27103 (336) 768-4400