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ABOUT INDIANAPOLIS MOTOR SPEEDWAY

The infamous Indianapolis Motor Speedway has chosen Revel as its preferred Point of Sale. The Indianapolis Motor Speedway opened in 1909 and draws in roughly 250,000 attendees per year. The stadium holds grand and exciting events that brings in massive crowds, all there to witness the fastest race car drivers in the world. With such a large attendance, the Indianapolis Motor Speedway needed a Point of Sale system that could keep up with high volume demand and be reliable.

Revel Systems iPad POS currently installed at Indianapolis Motor Speedway

Doug Aydelott, Regional Director of Merchandising at Legends Hospitality for Indianapolis Motor Speedway, shared his success story on switching to Revel Systems. Aydelott was approached by his leadership to look into Revel Systems iPad POS and the rest is history. After deploying 210 Revel terminals throughout the race track’s 60+ retail stores, Aydelott stated “Revel working with us here at the Indianapolis 500 has been phenomenal.”

KEY REVEL FEATURES

• Speed of Service

• Full Customization

• Fast Deployment

• Ease of Use

• Always On Mode

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“Revel working with us here at the Indianapolis 500 has been phenomenal.”

ACCELERATING SPEED OF SERVICE

Aydelott’s biggest pain point before switching to Revel was the slow transaction processing. Their old POS couldn’t keep up with the high volume demand, leading to lagging lines and dissatisfied customers. Now with Revel’s ability to accelerate speed of service during busy rushes, Aydelott shared, “We can get customers through the lines at a much quicker pace. Revel Systems has made the time it takes to process transactions next to nothing.” Within the first two days of their stores running on Revel, they were able to service customers dramatically faster, processing $2.8M with no hitch.

“Within the first two days of their stores running on Revel, they were able to service customers dramatically faster, processing $2.8M with no hitch.”

Speeding up lanes at Indianapolis Motor Speedway with Revel’s iPad POS

FULLY LOADED POINT OF SALE

Aydelott needed a Point of Sale that was fully customizable to his exact wants. Revel was the perfect fit as its POS is known for its flexibility and customization capabilities. No ask is too far-fetch and Revel worked extremely close with Aydelott to understand his pain points and how to provide a solution for each. From beginning to end, Revel worked side by side with Aydelott through product customization while providing 24/7 customer support. Aydelott shared, “We’ve had some (Point of Sale) requests that were kind of left field, but Revel has been amazing on appeasing our asks. The Revel team has been working with us here at the Indianapolis 500 and has been phenomenal. Everyone, including customer support, is extremely knowledgeable, nice, and supportive making this entire process a great experience.”

“We’ve had some (Point of Sale) requests that were kind of left field, but Revel has been amazing on appeasing our asks.”

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Revel’s Point of Sale customized according to Aydelott’s needs and wants

LEAVE IT TO THE REVEL PIT CREW

Other POS systems can take up to months to install their system. Not with Revel. Revel was able to install 210 terminals at the Indianapolis Motor Speedway within one week. Every POS terminal was ready to go and start processing transactions. It was important for Aydelott to get the POS terminals up and running quick, fast, and hasslefree. He shared, “Revel has helped us decrease business cost with its ease of deployment. With other systems we’ve used at this track it took months to deploy, but with Revel we were able to deploy all 210 terminals within one week. The time it took to install at the actual track after we signed on with Revel was very quick.”

“Revel has helped us decrease business cost with its ease of deployment. With other systems we’ve used at this track it took months to deploy, but with Revel we were able to deploy all 210 terminals within one week.”

CRUISING THROUGH THE SYSTEM

Not only is Revel’s iPad POS more sleek looking and technologically advanced than any other system, but it is extremely easy to use. Employees of all ages at Indianapolis Motor Speedway agree that learning the system was as simple as one, two, three. Aydelott shared, “My favorite thing about Revel’s iPad POS is how easy it is to use. The interface is very easy and employees who are familiar with using an iPad found the POS system quick to pick up. New users of Revel’s iPad POS were trained within minutes, instead of hours, like some of the other systems we’ve used.”

“New users of Revel’s iPad POS were trained within minutes, instead of hours, like some of the other systems we’ve used.”

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Employees were trained on Revel’s POS within minutes

PUMPING THE BRAKES ON SPOTTY INTERNET

Indianapolis Motor Speedway opened in 1909, meaning operations are in a 100yearold building. The building had poor Internet connection and would result in frequent connectivity slowdowns or outages. Internet issues can directly impact sales by shutting down a POS system’s ability to continue processing transactions. However, with Revel’s Always On Mode, spotty Internet is no longer an issue. Aydelott uses Always On Mode, allowing POS terminals to continue processing payments and save valuable data even in the event of an Internet outage. He shared, “Revel’s Always On Mode saves me money because we work in a 100-year-old building that has very limited connectivity. Always On Mode helps us never lose a sale and it has really put us over the top here in Indianapolis.”

“Always On Mode helps us never lose a sale and it has really put us over the top here in Indianapolis.”

Business is always up and running with Always On Mode

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WHAT’S NEXT FOR INDIANAPOLIS MOTOR SPEEDWAY

The Indianapolis Motor Speedway is ramping up for its hundredth running of the Indy 500 in 2016. All the gears are being set in motion for an amazing eight hour window to come. Aydelott feels confident their stadium is ready to handle any high volume of transactions that come their way now that they have switched to Revel Systems. Aydelott closed his thoughts on Revel Systems and Indianapolis Motor Speedway by stating, “I would absolutely recommend Revel to other businesses and stadiums. The Revel team has gone above and beyond, and I look forward to working with them on the next project. We can’t wait for the hundredth running of the Indianapolis Motor Speedway next year and to be running our business on Revel.”

“We can’t wait for the hundredth running of the Indianapolis Motor Speedway next year and to be running our business on Revel.”

Doug Aydelott Legends Hospitality for Indianapolis

Motor Speedway

Regional Director of Merchandising