kemira: creating the global foundation for local digital marketing programs

17
Success case: Creating the global foundation for local digital marketing programs Kemira

Upload: avaus-marketing-innovations

Post on 17-Jul-2015

278 views

Category:

Marketing


4 download

TRANSCRIPT

Success case: Creating the global foundation for local digital marketing programs

Kemira

Kemira in brief

20 April 2015PUBLIC | Global foundation for local digital marketing programs 2

Global organization Typical B2B set-up

Operations in

several industry

areas

Focus

• Pulp & Paper

• Oil & Gas

• Mining

• Water management

Revenue

EUR 2.14 billion (2014)

Employees

4,250 (2014)

Revenue split by

customer benefit

Product quality or product yield

optimization 50%

Process and energy

efficiency 20%

Water quality and regulatory

compliance in raw water and

wastewater treatment 30%

We help customers create more value by applyingour expertise where water meets chemistryKemira is a global chemicals company serving customers in water-intensive industries

Kemira Company Presentation 3

Kemira shares are listed on the NASDAQ OMX Helsinki stock exchange.

Building the foundation

Finding a partner + selecting tools

Piloting

Creating pull in the organization

Roadmap & KPI’s defined

Digital campaigns part of marketing plans

20 April 2015PUBLIC | Global foundation for local digital marketing programs 4

Building blocks

20 April 2015PUBLIC | Global foundation for local digital marketing programs 5

Campaign planning support

1. Target business outcome: What are you trying to achieve and why?

2. Business goal: How are you going to measure success?

3. Stakeholders and desired action: who needs to do what?

4. Barriers: why aren’t the stakeholders already doing what we want?

5. Communications activities & metrics: what is the right solution to addres sthe identified

problem?

Source: CEB – Communications excecutive board

Building blocks

20 April 2015PUBLIC | Global foundation for local digital marketing programs 6

Campaign planning support Campaign galleries

Building blocks

20 April 2015PUBLIC | Global foundation for local digital marketing programs 7

Campaign planning support Campaign galleries KPI and metric frameworks

Building blocks

20 April 2015PUBLIC | Global foundation for local digital marketing programs 8

Campaign planning support Campaign galleries

Assesment tools

KPI and metric frameworks

Building blocks

20 April 2015PUBLIC | Global foundation for local digital marketing programs 9

Campaign planning support Campaign galleries

Assesment tools

KPI and metric frameworks

Project reports & presentations

Building blocks

20 April 2015PUBLIC | Global foundation for local digital marketing programs 10

Campaign planning support Campaign galleries

Assesment tools

KPI and metric frameworks

Project reports & presentations Templates

Building blocks

20 April 2015PUBLIC | Global foundation for local digital marketing programs 11

Strategic planning support Campaign galleries

Assesment tools

KPI and metric frameworks

Project reports & presentations Templates

Localizations

20 April 2015PUBLIC | Global foundation for local digital marketing programs 12

Content files

Localizations

20 April 2015PUBLIC | Global foundation for local digital marketing programs 13

Tokens

Potential showstoppers

• IT organization

• Information security issues

• Maturity of organization, change

• Marketing & sales alignment

20 April 2015PUBLIC | Global foundation for local digital marketing programs 14

Our learnings?

• Continuous development

• Agile way of working

• No major roll-outs

• Tolerance for incompleteness

• Documentation

• Courage to try new things

• Case by case

20 April 2015PUBLIC | Global foundation for local digital marketing programs 15

Digital transformation is a journey,

not a project.

20 April 2015PUBLIC | Global foundation for local digital marketing programs 16

Marja JokinenDirector, Marketing [email protected]

Sini KoskinenSenior Specialist, Marketing [email protected]

Questions?

20 April 2015PUBLIC | Global foundation for local digital marketing programs 17