keeping your volunteers
DESCRIPTION
This presentation is from our Keeping Your Volunteers webinar and talks about some of the things you can do to ensure that you are providing a positive volunteering environment for your volunteers. It will talk about support and supervision, protecting and valuing your volunteers, and more.TRANSCRIPT
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Welcome to today’s webinar:
‘Keeping Your Volunteers’The webinar will begin promptly at 1pm and
last approximately 45 minutes.
The webinar will be delivered by Ann Maughan.
Ann has over 20 years’ experience working in the voluntary sector. She has set up volunteer programmes,
managed volunteers, and developed a range of training programmes to support volunteer managers.
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We will cover:
• Motivating Volunteers• Communicating with Volunteers • Planning and Allocating Tasks • Supporting and Supervising Volunteers• Protecting Volunteers • Developing Your Volunteers • Celebrating Achievement
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Don’t Waste Your Time...
At the beginning you spend time and energy selecting, recruiting, inducting and training
volunteers.
Don't waste this effort by losing them later.
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• Academic theories • What motivates you?• What motivates volunteers?• Think about all of the ideas in this webinar
Motivating...
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Communicating...
• Think about your communication skills • Think about your volunteers’ needs
and capability• Present information clearly• Find up to date methods of
communicating
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Planning...
• Analyse tasks• Set SMART objectives• Draw up a plan• Communicate the plan• Monitor
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Supporting...
• Look after, and provide for, the person and make them feel valued
• Combat isolation• Involve them• Sort out their problems and any conflict • Use a variety of methods
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Supervising...
• Making sure the tasks are done• Having supervision sessions
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Dealing with Poor Performance...
• Reassign• Retain• Revitalise• Refer• Retire
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Developing...
• Making sure they know how to carry out their role
• Knowledge, procedures, skills they need
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Protecting...
• From financial harm• From emotional harm• From physical harm
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Celebrating!
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To Conclude...
MotivateCommunicatePlanSupport
SuperviseDevelopProtectCelebrate
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Thank you for participating!
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