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Keeping Pace with Digital Transformation: Trends and Recommendations from the 2015-2016 World Quality Report April 2016

2 Copyright © 2015 Capgemini, Sogeti, and HP. All Rights Reserved

World Quality Report 2015-16 | Sep 2015

Contents

World Quality Report 2015-16 About the Report

Key Research Findings



Section 1: World Quality Report 2015-16



World Quality Report 2015-16 (7th Edition)

§  The 80 page report + 10 country pullouts (translations for Germany, France, China)

§  6 main chapters covered in this edition: •  Digital Transformation •  QA and Testing Budgets Outperform •  Security Testing is the Top IT Strategy Priority •  Agile Testing Maturing to the Enterprise •  Industrialization Becoming More Advanced •  Test Environments and Test Data Management

§  Mark Buenen & Ajay Walgude (co-authors) & 50+ other Capgemini and Sogeti Testing SMEs, Region/Country Leads, Sector and TLI SMEs, as well as SMEs from HP

§  Sector analysis (included in the main report) + country pull-outs: •  Industries: CPRD; E&U; FS; Govt. & Public Sector; TME, High

Tech, Automotive, Healthcare & LifeSciences (new) •  Geographic analysis: ANZ; China; France; Germany; Benelux;

North America; Nordics; UK, Eastern Europe, Middle East (new)



About the Research Study

Company size: 1,000 – 4,999, 5,000 – 10,000 and 10,000+

Controlled mix of CIOs, IT Directors, VP Applications/QA, Testing Manager and CDO/CMO

See next slide for detailed splits

1560  interviews

CATI 25% (390)

CAWI 75% (1170) Global study

April – June 2015

All interviews conducted abided by the rules and regulations set by the MRS

How

When Where

Who

What

Study details



Detailed Split of Research Surveys by Region/Sector/Profile



Section 2: Key Research Findings



Executive management objectives with QA & Testing



Top 5 technical challenges in Application development



Top 5 business challenges for Application development



Top 5 most important aspects of your IT strategy

Digital Transformation



Percentage of Organizations with a dedicated Chief Digital Officer



QA and Testing budget split for new developments



Challenges for Testing Customer Experience in Multi-channel solutions



Focus areas for testing mobile applications



Greatest challenge in testing mobile and multi channel (Mobile, Social, Traditional) applications

QA and Testing budgets outperform predictions



Budget allocation as percentage of IT spend



QA & Test budget versus Digital Maturity



Split of QA and Test Budget



Focus areas for IT Strategy



Security Testing is the Top IT Strategy Priority



Commonly performed security testing activities



Type of security testing team



In what stage of Application Lifecycle is security testing undertaken?

Agile Testing Maturing to the Enterprise



Approaches to testing in agile in your organization



Challenges faced in applying testing to agile development



Implementation of various DevOps practices

Industrialization Becoming More Advanced



Standardized/industrialized Testing Center of Excellence (TCOE)



Plan to create Standardized / Industralised TCOE



Important Elements in the setup of TCOE



Roles in Agile TCoE



Percentage of automated test cases within the organization



Test Automation Benefits



Test Automation challenges

Test Environments and Test Data Management



Allocation of Testing Budget



Test Environment types



Percentage of testing performed in a Cloud-based test environment



Challenges with Test Environment Provisioning



Test Data Generation techniques



Challenges in managing test data



Summary of Findings & Recommendations

Re-focus QA &Testing on Customer Experience and Business Assurance

Transform traditional TCoE to Agile & DevOps

Industrialize Security Testing

Use Predictive Analysis to prioritize testing activities

Continue to grow Test Automation

Build Virtualization and Cloud Testing Platform capabilities

Expand skill sets of QA & Test teams

www.capgemini.com/testing www.sogeti.com/testing

www.hp.com The information contained in this presentation is proprietary and confidential.

Copyright ©2015 Capgemini, Sogeti, and HP. All rights reserved. Rightshore® is a trademark belonging to Capgemini.

No part of this document may be modified, deleted or expanded by any process or means without prior written permission from Capgemini.

About HP HP is a technology company that operates in more than 170 countries around the world. We explore how technology and services can help people and companies address their problems and challenges, and realize their possibilities, aspirations and dreams. We apply new thinking and ideas to create more simple, valuable and trusted experiences with technology, continuously improving the way our customers live and work. No other company offers as complete a technology product portfolio as HP. We provide infrastructure and business offerings that span from handheld devices to some of the world’s most powerful supercomputer installations.

About Capgemini and Sogeti With almost 180,000 people in over 40 countries, we are one of the world’s foremost providers of consulting, technology and outsourcing services. The Capgemini Group reported 2014 global revenues of EUR 10.573 billion. A multicultural organization through and through, we’ve developed our own way of working via the Collaborative Business Experience™ and Rightshore®, our worldwide delivery model. Sogeti is a leading provider of technology and software testing, specializing in Application, Infrastructure and Engineering Services. Sogeti brings together more than 20,000 professionals in 15 countries and has a strong local presence in over 100 locations in Europe, USA and India. Sogeti is a wholly-owned subsidiary of Cap Gemini S.A., listed on the Paris Stock Exchange. Together Capgemini and Sogeti have developed innovative, business-driven quality assurance (QA) and Testing services, combining best-in-class testing methodologies (TMap® and TPI®) to help organizations achieve their testing and QA goals. The Capgemini Group has created one of the largest dedicated testing practices in the world, with over 17200 test professionals.

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