Attn: Human resources Manager

Dear Sir/Madam

I am writing to present my credentials for the advertised position in your company; a position for which I am exceptionally well qualified. I am confident that you will quickly realize my ability to make major contribution to your firm upon reviewing the enclosed resume.

Your company interests me and I would like the opportunity to discuss in person how my expertise could help your company grow, and in the process, start me on a new career path. I am known as an individual who takes charge and responsibility for planning and executing challenging projects and for being a talented and determined individual who accomplishes results.

I look forward to hearing from you in the near future to schedule an interview at your convenience. I hope to learn more about your company s, goals and how I might contribute to the success of your team.

Yours Sincerely,

Divine Valmonte

Curriculum VitaePERSONAL INFORMATION

Name Divine Katherine Edlen B. ValmonteHome Address Internet City,Dubai UAE

Mobile +971 565394166 (Dubai)E-mail kdvalmonte@gmail.com

Nationality PhilippinesDate of birth January 06, 1992

Gender FemaleMarital Status Single

Visa Status Employment Visa (Transferable)

OBJECTIVE:I expect to associate myself with a professionally driven, well-respected organization by pursuing a challenging, responsible, dynamic and rewarding career and applying my academic knowledge, expertise, skills and enthusiasm; which will assist my career development and contribute effectively to the progress of the organization and the society as well.

CAREER SUMMARY:Competent professional with years of professional experience. Skilled in all aspects of office administration, organization of filing systems, use of electronic office equipment, handling multi-line phone systems, reception, data entry, coordinating with staff, scheduling appointments and perform other administrative duties. Communication skills demonstrated through verbal and writing abilities, client relations, marketing expertise, customer service skills, training new employees, and the ability to produce in-depth reports and correspondence.

• Customer Service • Data Entry• Sales Support • Appointment Scheduling• Schedule Coordination • Efficiency Improvements

WORK EXPERIENCE

Date / Title March 2016-Present, TEAM COORDINATORName and address of employer Gulf-Sotheby’s International Realty (Dubai, UAE)

Main activities and responsibilities Putting the potential client or lead in the system Perform call outs and asking client if they are interested to rent or to buy a

property with in Dubai Searching for the best and convenient place for clients with a very satisfying

and reasonable price for them. (Villa/Apartment) Managing CRM Lead/Track and farming Call generating reports Managing emails, chats and calls

Date / Title March 2015 – March 2016, ADMIN OF SALES AND LEASINGName and address of employer ERE-Homes Real Estate (Dubai, UAE)

Main activities and responsibilities To adhere to the highest professional standards, to improve the way our

industry operates. Welcoming clients and guests with a proper manner and enthusiasm. Responsible for day to day efficient operations of the office. Creating Tenancy contract for done deals

Date / Title September 2013- January 2015, ADVANCED CUSTOMER SERVICEName and address of employer SPI Global City (Philippines) Main activities and responsibilities

Providing good customer service and accurate information to clients We make sure that we resolved every issues and other concerns Providing information regarding with billing concerns and processed

payments Providing assurance and we make sure that our clients are satisfied with our

service Selling products and services like offering channels and network (TV and Internet products and services)

Date / Title February 2013 – July 2013, TECHNICAL SUPPORT REPRESENTATIVEName and address of employer Alorica Pacific Rim Inc. (Philippines)

Main activities and responsibilities Provides answers to clients by identifying problems; researching answers;

guiding client through corrective steps. Improves client references by writing and maintaining documentation. Participates in development of client training programs by identifying

learning issues; recommending instructional language. Accommodates client disabilities by recommending devices and techniques. Improves system performance by identifying problems; recommending

changes. Updates job knowledge by participating in educational opportunities;

maintaining personal networks. Accomplishes information systems and organization mission by completing

related results as needed. Provides administrative support to co-staffs and supervisors

ORGANIZATIONAL SKILLS AND COMPETENCES

Active, pleasant manners, disciplined, talent & a smile, sociable in good atmosphere & always willing to learn

Ability to handle reception, customer services, and front office activities Methodical & Precise approach to work with a good attention to detail Consistent ability to meet deadlines and prioritize whilst maintaining

consistently high standards Excellent team player and team leader with an extensive ability to

motivate others. Very flexible and capable of working under pressure. Profound skills in motivation and negotiation Maintaining a high quality of work and achievement of set goals.

COMPUTER SKILLS

LANGUAGES

TRAININGS

Computer literate, windows, internet MS office (Word, Excel, PowerPoint)

ENGLISH (EXCELLENT READING AND WRITING) AND FILIPINO

AT&T mobile and internet services- (SALES AGENT) US Verizon phone and internet services Billing, inquiries and customer service Western Union account and anti-fraudulent activities

EDUCATION Bachelor in Mass Communication - College of the Immaculate Conception, Philippines.Higher School Certificate - Juan R. Liwag Memorial High SchoolPhilippines