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kaizen.com
KAIZEN™ Leadership
Development
-Holistic Inner and Outer Approach-
Phd. Julien BRATU, Country Manager Kaizen Institute Romania
Dr. Psychologist Lucian ALECU, Hope Group
Dr. Psychologist Alexandru MANEA, Hope Group
Corina PETRESCU, Kaizen Institute Romania
Authors:
Editor:
© Kaizen Institute
KAIZEN in organization
KAIZEN in process
KAIZEN for workplaceSOCIAL
Environment
NATURAL
Environment
ORGANIZATION
MARKET
Strategic and Operational Management
in Organization
through
KAIZEN Management System
INDIVIDUAL
“KAIZEN™ by Harmony” Concept
KAIZEN™ Leadership Development, 2016 page 2
© Kaizen Institute
MENTALITY
(belief, values, attitudes, perceptions and personality)
BEHAVIORS
PROCESSES & STANDARDS
RESULTS
External
Processes
KAIZEN
Organizational
Management
Internal
Processes
KAIZEN
Individual
Management
What we do in our environment is the mirror of what is within us!
KAIZEN™ by HarmonyEffect-Cause-Root Cause
KAIZEN™ Leadership Development, 2016 page 3
© Kaizen Institute
What we do in our environment is
the mirror of what is within us!
page 4
KAIZEN™ by HarmonyEffect-Cause-Root Cause
KAIZEN™ Leadership Development, 2016
© Kaizen Institute
KAIZEN™ Leader’s Role
page 5
• (Business) Partner’s Satisfaction (total quality)
• Protection and support (social responsibility, eco-management) of the
environment (social, natural)
KAIZEN™ Leadership Development, 2016
• Fulfillment of the natural potential of
people being part of the leader’s group
• (Business) Partner’s Satisfaction (total quality)
• Protection and support (social responsibility, eco-management) of the
environment (social, natural)
The KAIZEN Leader’s ideal role is to lead people in order to make them happy.
© Kaizen Institute
3 Root causes of leaders errors and
3 Counter-measures
The analysis of multiple leadership errors and their impact showed 3 major causes that
affect leaders performance.
page 6
Native
(genetic) lack
of skills
Wrong
learned
habits
L
E
A
D
E
R
Leadership
errors
Faulty
practices inside
the company
Inner workout for self
over- fulfillment
(Individual Kaizen)
Leadership best
practices standards
-elaboration and education
-consistent application
(Kaizen in Organization)
Leadership
performance=
“Professional
Leadership”
KAIZEN™ Leadership Development, 2016
© Kaizen Institute
Inner and Outer Approach
page 7
KAIZEN Leadership – Holistic Approach
“The right man
in
the right place”
Development
Program
KAIZEN
Leadership –
Holistic
Approach
KAIZEN™ Leadership Development, 2016
(I.K.P.)
(K.P.O.)
© Kaizen Institute
7 General standards for professional
leadership
page 8
A P
C D
Staff management
Individual style of internal
and external
communication
Problem solving
Decisions
and Actions
Process and management
system’s performance
evaluation
Staff work performance
evaluation
Planning
(strategic, operational,
financial)
KAIZEN™ Leadership Development, 2016
© Kaizen Institute
Leadership, Kaizen, Personality
Triade of inner and outer success through harmony and congruence
page 9
It is rather a holistic process,
as well as the principles of Kaizen.
In organizations, leadership is not
a linear event.
KAIZEN™ Leadership Development, 2016
© Kaizen Institute
Big Five Model
page 10KAIZEN™ Leadership Development, 2016
© Kaizen Institute
Workplace and personality - compatibility
page 11KAIZEN™ Leadership Development, 2016
© Kaizen Institute
Individual KAIZEN Techniques
Daily application
page 12KAIZEN™ Leadership Development, 2016
© Kaizen Institute
“5S for Mind”
page 13KAIZEN™ Leadership Development, 2016
© Kaizen Institute
Measurable ways of Leadership Development
page 14KAIZEN™ Leadership Development, 2016
© Kaizen Institute
The “Harmonic Code”
page 15KAIZEN™ Leadership Development, 2016
1. If I do
something, I
do it well!
2. I respect people
and nature!
4. I observe what should
be done I solve it!
5. I learn continuously!
6. I am in Harmony!
7. Every day, I am better and
better!
3. I think positively, focused on
success!
© Kaizen Institute
The “Harmonic Code”
page 16KAIZEN™ Leadership Development, 2016
(0%) Almost never (25%) (25%) Rare (50%) (50%) Frequent (75%) (75%) Almost everytime
(100%) 1.1.My work is done only if I like its result,
the result is liked by others and I can be
proud of it „
1.2. I always get things done.
1.3. Any important change I make, I first
start with myself, then I continue it in my
environment.
2.1. First, I respect myself, because I am
”HUMAN”
2.2. I respect those beside me, because they
are „HUMAN”.
2.3. I respect my parents and I am grateful
for the „Gift of Life”.
2.4. I respect the place where I live, work
and evolve.
2.5. I respect Nature, which we are all part
of, I take care of it and try to leave it
behind for my successors or even better, to
improve its state.
3.1. I set noble ideals and I think positively
to achieve them.
3.2. I perceive things in 3 dimensions.
3.3. I am kind and cooperating in
communication.
3.4. I act constructively and creatively.
4.1. First, I objectively observe and
understand the reality of the thing that I
should do.
4.2. I always solve what is necessary, in the
right order and at the right time, with a
fixed purpose.
5.1. I learn the adaptability and flexibility
from Nature.
5.2. I learn from what others do well and
from their errors.
5.3. I learn from my own successes and
errors.
6.1. I know myself.
6.2. I keep my calm and inner balance no
matter what happens with me and the
persons around me.
6.3. I cultivate total integrity: what I think
and feel; what I say and do; myself and the
ensemble, which I am part of.
7.1. I set bold targets, by self-improvement.
7.2. I train myself continuously, with
intelligence and perseverance to achieve
my targets.
7.3. I am aware that high performance can
be achieved by discipline and consistency.
Note: Position your percentage in the column related to each application rule.
6. I AM IN
HARMONY!
7. EVERY DAY,
I AM BETTER
AND BETTER!
Fundamental
RuleApplication Rules
3. I THINK
POSITIVELY,
FOCUSED ON
SUCCESS!
4. I OBSERVE
WHAT
SHOULD BE
DONE AND I
SOLVE IT!
5. I LEARN
CONTINUOUS
LY!
Position
1. IF I DO
SOMETHING, I
DO IT WELL!
2. I RESPECT
PEOPLE AND
NATURE!
®
Almost never0 - 25% Frequent 50 - 75%Rare 25 - 50% Almost everytime 75 - 100%
Legend:
Actual state
Future state
(0%) Almost never (25%) (25%) Rare (50%) (50%) Frequent (75%) (75%) Almost everytime
(100%) 1.1.My work is done only if I like its result,
the result is liked by others and I can be
proud of it „
1.2. I always get things done.
1.3. Any important change I make, I first
start with myself, then I continue it in my
environment.
2.1. First, I respect myself, because I am
”HUMAN”
2.2. I respect those beside me, because they
are „HUMAN”.
2.3. I respect my parents and I am grateful
for the „Gift of Life”.
2.4. I respect the place where I live, work
and evolve.
2.5. I respect Nature, which we are all part
of, I take care of it and try to leave it
behind for my successors or even better, to
improve its state.
3.1. I set noble ideals and I think positively
to achieve them.
3.2. I perceive things in 3 dimensions.
3.3. I am kind and cooperating in
communication.
3.4. I act constructively and creatively.
4.1. First, I objectively observe and
understand the reality of the thing that I
should do.
4.2. I always solve what is necessary, in the
right order and at the right time, with a
fixed purpose.
5.1. I learn the adaptability and flexibility
from Nature.
5.2. I learn from what others do well and
from their errors.
5.3. I learn from my own successes and
errors.
6.1. I know myself.
6.2. I keep my calm and inner balance no
matter what happens with me and the
persons around me.
6.3. I cultivate total integrity: what I think
and feel; what I say and do; myself and the
ensemble, which I am part of.
7.1. I set bold targets, by self-improvement.
7.2. I train myself continuously, with
intelligence and perseverance to achieve
my targets.
7.3. I am aware that high performance can
be achieved by discipline and consistency.
Note: Position your percentage in the column related to each application rule.
6. I AM IN
HARMONY!
7. EVERY DAY,
I AM BETTER
AND BETTER!
Fundamental
RuleApplication Rules
3. I THINK
POSITIVELY,
FOCUSED ON
SUCCESS!
4. I OBSERVE
WHAT
SHOULD BE
DONE AND I
SOLVE IT!
5. I LEARN
CONTINUOUS
LY!
Position
1. IF I DO
SOMETHING, I
DO IT WELL!
2. I RESPECT
PEOPLE AND
NATURE!
®
Almost never0 - 25% Frequent 50 - 75%Rare 25 - 50% Almost everytime 75 - 100%
Legend:
Actual state
Future state
© Kaizen Institute
A new approach!
page 17
Holistic
KAIZEN™
Leadership
KAIZEN™ Leadership Development, 2016
© Kaizen Institute
Holistic “KAIZEN™ Leadership” - Steps
“KAIZEN™ Leadership Development” training- K.L. is divided intro 3 stages:
I. Leadership activities diagnosis
- Company’s practices diagnosis based on “leadership standards
model”
- Individual assessment of the psychological profile
page 18
II. Structure of leadership processes specific to a company and development of its
own leadership standards.
III. Defining individual development programs
-Individual and group training/coaching
-Monitored implementation
“K.L.” Training - customized application according to each companies profile and
individuals participating in training.
KAIZEN™ Leadership Development, 2016
Kaizen Institute Romania
160, Ştirbei Vodă
District 1
Bucharest
www.ro.kaizen.com
Phone +40 (0) 21 310 31 54
Thank you for your attention!
Benefits
To develop the “Professional Leadership” by training the best people with the best leadership practices.