CAREER POINT UNIVE

MAJOR ASSIGNMENT

Basic Quality Tool in Indian Food Industry

Fishbone Diagrams Histograms Pareto Analysis Flowcharts Scatter Plots Run Charts Control Charts

Kaoru Ishikawa Known for “Democratizing Statistics”

The Basic Seven Tools made statistical analysis less complicated for the average person

Good Visual Aids make statistical and quality control more comprehendible.

Fishbone Diagrams

No statistics involved

Maps out a process/problem

Makes improvement easier

Looks like a “Fish Skeleton”

Step 1 - Identify the Problem Step 2 - Draw “spine” and “bones”

Example: High Inventory Shrinkage at local Drug Store

Shrinkage

Step 3 - Identify different areas where problems may arise from

Ex. : High Inventory Shrinkage at local Drug Store

Shrinkage

employees

shoplifters

Step 4 - Identify what these specific causes could be

Ex. : High Inventory Shrinkage at local Drug Store

Shrinkage

shoplifters

Anti-theft tags poorly designedExpensive merchandise out in the open

No security/ surveillance

Ex. : High Inventory Shrinkage at local Drug Store

Shrinkage

shoplifters

Anti-theft tags poorly designedExpensive merchandise out in the open

No security/ surveillance

employeesattitude

new traineetraining

benefits practices

Step 5 – Use the finished diagram to brainstorm solutions to the main problems.

Histograms

Bar chart

Used to graphically represent groups of data

14 june 2013M.S.Ramaiah School Of Advance Studies 11

62 November 2005 Journal of Food Distribution Research 36(3) to the marketing company, to the wholesaler, or

directly to the stores. In the future, direct deliveries to the stores will be more common and the use of electronic data interchange will increase. Wholesaler (Figure 2). Retail stores order products automatically from a large wholesaler that orders them from the contract manufacturer. It takes a

week to fill the order

14 june 2013M.S.Ramaiah School Of Advance Studies 12

64 November 2005 Journal of Food Distribution Research 36(3) seems to be unnecessary inventories, especially for

raw-material inventories, which was also noticed

when the stock turnover was examined. The stock

of raw materials turned over on average three times

a year, while the end-product inventory turned over

almost 28 times.

14 june 2013M.S.Ramaiah School Of Advance Studies 13

Lehtinen and Torkko The Lean Concept in the Food Industry: A Case Study of a Contract Manufacturer 65

tion starts. Demand-Amplification Mapping.