july 2010 report from health care reform now
TRANSCRIPT
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HEALTH CARENOW!FOR AMERICA
QUALITY, AFFORDABLE HEALTH CARE WE ALL CAN COUNT ON.
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Health Care for America Now is a national grassroots coalition of more than 1,000 organizations in
46 states representing 30 million people. HCAN spent $51 million over the past two years in the fight to
win passage of health reform and to keep Congress from being steamrolled by corporate special interests.
HCAN gratefully acknowledges the contributions of Diane Archer, Melissa Cohen, Gian Johnson and
Deepika Mehta in the preparation of this report.
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THE AFFORDABLE CARE ACT, signed into law by
President Obama on March 23, 2010, was one of
the most significant domestic achievements in
American political history. Nearly a century after
President Theodore Roosevelt first broached the
idea of national health reform in 1912, the
Affordable Care Act represents an historic steptoward ending the insurance industrys stranglehold
on our health care, eliminating the worst insurance
company abuses and guaranteeing that all
Americans have quality and accessible health care
they can afford.
Because private health insurance will be expanded
to cover millions more people, many with the
assistance of tax credits, Congress included
provisions in the law to improve the quality
and value of private coverage for everyone. One
suchprovision createsstandardsthatmake
sure healthplansspendaminimumamount
ofpremium revenue onmedical care.These
benchmarks are known as medical-loss ratios
(MLRs), and they represent the portion of premium
revenue insurers pay out to doctors, hospitals
and other health care providers for clinical care.
The non-medical expenses funded by premiums
include salaries, profits, lobbying, advertising,
marketing, agent commissions, overhead, and
underwriting (the industry term for identifying
and excluding or charging very high premiums to
applicants with various health conditions). The
MLR standards are critical to curbing the industrys
anti-consumer practices, controlling rising
premium costs, squeezing value out of premiums
paid by private and public customers, and ending
the relentless profiteering of health insurance
companies.
Specifically, the Affordable Care Act requires insurers
to spend on patient care at least 80 percent of
health plan premiums collected from individuals
and small employers and 85 percent of premiums
from large employers.1
Startingin2011, healthplansmust rebate
to consumersand employersthe difference
betweentheminimumsandactualspending
onhealth care. Ifthe newlawhadbeenonthe
booksin2009, the sixlargestfor-profithealth
insurance companieswouldhave been required
to refund $1.9 billioninthatyear alone for
spending too much on profits, CEO pay and
administration, according to a report by a Wall
Street analyst (see Table 1).2
Despite the rhetoric from health insurers, redirecting
this amount of money to benefit consumers and
employers would not represent a severe blow
to the enormously wealthy health insurance
industry. The top five for-profit health insurers
alone recorded $12.2 billion in profits in 2009.3
Without the minimum medical-loss ratios, which
still are well below the average MLRs achieved in
the 1990s,4 health plans would continue to spend
excessively on profits, bloated CEO pay packages,
lobbying and administrative activities designed to
take advantage of consumers.
To enforce the MLRstandardsandachieve these
savings, the DepartmentofHealthandHuman
Services(HHS)mustbeatbackthe insurance
industryssophisticated effortstoundercutthe
law. If the rules are implemented as intended,
the Affordable Care Act will hold accountable an
industry that abuses millions of customers when
New Health Insurance Premium Rules
Will Control Costs for Families, Businesses
Industry Trying to Undercut Congress,Weaken Provision Worth $1.9 Billion to Customers
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they need health benefits the most.Ifinsurers
are successfulat redefiningmedical care, they
will continue rippingoffAmericans,many of
whom have no choice of health plans because
of relentless industry consolidation and market
concentration. That is why the insurance industryand its Washington-based mouthpieces, Americas
Health Insurance Plans (AHIP) and the Blue Cross
Blue Shield Association (BCBSA), are fighting so
vigorously to undermine the law. They want to
expand the definition of allowable medical
expenses to include costs that are not directly
related to the delivery of care and have not
historically been classified as medical. They want
to strengthen their ability to maximize profits and
skirt incentives to reduce cost.
The Affordable Care Act assigned to the National
Association of Insurance Commissioners (NAIC)
the task of making detailed recommendationsto HHS on the MLR standards. The industry is
treating this as an opportunity to undercut the
laws provisions on this important market reform.
Insurance companies have deployed more than
1,700 lobbyists and company executives at periodic
NAIC meetings in a bid to preserve the status quo
and overwhelm regulators (while drowning out
the voices of the 29 members of the NAIC consumer
panel).5 Insurers have used virtually unlimited
resources to hire law firms, lobbyists and consultants
to drown the NAIC in paperwork. They have filedalmost 160 comment letters totaling more than 600
pages expressing their wishes and concerns about
MLR rules, compared to 23 letters from consumers
and business owners who would potentially benefit
from the health care law, according to Senator Jay
Rockefeller of West Virginia.6
Insurance company shareholders are betting the
companies will wear down political support for the
law and ultimately pressure HHS to retreat from
the clear intent of Congresseven though HHShas been aggressively implementing other parts
of the law. Managed-care stocks are valued as if
the law will be implemented as written, said one
Wall Street analyst. When reform gets reformed,
he said, the stocks will get a boost.7 This rhetoric
motivates the industry, and the insurers hope
victories at the NAIC will blunt market reforms in
the short-term and frustrate full implementation of
the law in the long term.
The modern era of private health insurance greed
began quietly in 1994, when the nations non-
profit Blue Cross-Blue Shield plans changed their
national bylaws to enable the companies to convert
to for-profit entities.8 This event revolutionized
the industrys finances to the detriment of the
American public. Regional for-profit health insurers
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began consolidating into powerful national
corporations owned by private investors.9 For
example, WellPoint the biggest for-profit private
health insurer by membership, was cobbled
together from formerly non-profit Blue Cross plans
in 14 states.
10
Today 99 percent of U.S. metropolitan areas have
excessive concentration of power in the health
insurance markets.11 Yet even as insurers have
built monopoly power, they have been unwilling
or unable to leverage their huge market shares to
restrain growth in medical costs; rather they have
raised premiums and reduced the share of premiums
spent on medical care.12 And that goes a long way
in explaining their long history of abusing the
public, denying needed patient care and providingdubious rationales for their pricing actions.13
Healthinsurersmedical-loss ratioswere
95percent, onaverage, in1993. Over the
next 17 years, investor-owned health insurers
reduced spending on actual medical care to an
average of 81 percent of premiums collected,
according to a study by PricewaterhouseCoopers
and company filings with the U.S. Securities and
Exchange Commission.14 This occurred because
premiums continued growing faster than medicalinflation.15 At the same time, insurance industry
consolidation and negotiating power accelerated16;
insurers rigged the system to short-change
reimbursements for doctors and hospitals17; and
many major drugs lost patent protection and
were replaced by less expensive generic versions.18
The remaining 19 percent of premiums went to
profits, executive salaries, lobbying, marketing,
administrative expenses, sales commissions, and
the cost of weeding out sick people whose conditions
might make them unprofitable to insure.19
Inthe individual and small-group markets, insurers
routinely operate with medical-loss ratios that are
much lower than average. A 2008 study of these
markets found many as low as 60 percent.20
Analysts and investors view the medical-loss ratio
as an indicator of future industry earnings and as
a measure of an insurance CEOs business acumen.
When the percentage rises, it suggests the volume
and cost of care ate into profits, and when it declines
Wall Street applauds companies and their executives.
For example, Barrons recently published an article
about Coventry Health Care, concluding that the
companys CEO, Allen Wise, is:
known for his strict attention to costs. Under his
guidance, Coventry was able to reduce the medical-loss
ratio, or MLRthe percentage of premium revenue used
for medical coststo 80.2% in this years first quarter
in its commercial group, a decline of 70 basis points,
or 0.7%, from the year-ago period. Operating margins
jumped to 5.4% in the quarter from 1.8% a year ago,
while earnings of $97.3 million, or 66 cents a share,
far outstripped analysts expectations.21
There are significant geographic variations in
medical-loss ratios among and within the same
insurance holding companies, according to data
compiled by Wall Street analysts. Some health plans
in some states devoted 94 cents of every premium
dollar to health care benefits, while others spent
as little as 33 cents.22 Consumers are kept in the
dark about these vast differences because such
benchmarks largely are obscured in Securities and
Exchange Commission filings. Consumers investingthousands of dollars in health plan premiums
typically have minimal data to guide their purchase
decisions or explain where their premium dollars go.
The data in Tables 2, 3 and 4 show the substantial
gap in health spending between the Affordable
Care Acts new standards and selected health
insurance company subsidiaries.
Considerable disparities in patient spending are
evident when aggregated large-group, individual
and small-group markets are compared. Last yearthe biggest insurers used about 15 cents out of
every premium dollar paid by large employers
for administrative costs and profits, while more
than 26 cents out of every premium dollar in the
individual market went to administrative costs and
profits (Table 5).23 Self-insured employers typically
pay less than 10 cents out of each health care dollar,
and the federal Medicare program spends less than
3 cents on non-medical services (Figure 1).24
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plans that participate in the FEHBP, the typical
MLR is around 95 percent.34 These programs,
as well as Medicare and Medicaid plans run by
private companies, are profitable for insurers, as
proven by the intense competition that exists in
those markets. The public Medicare program hasconsistently spent more than 97 percent of its
federal benefit outlays on medical care since 1993,
setting the gold standard for most efficient health
plan.35 (Figure 1)
In California, major private plans with the highest
medical-loss ratios in 2007 ranged from 90.6 to
97.1 percent.36 Those tend to be non-profit and
pay their executives less than the large, for-profit
health insurers. One of the nations largest health
plans, the non-profit Kaiser Permanente healthmaintenance organization, had a 92.2 percent
MLR in 2009. Since 2004, it has never dropped
below 91.6 percent, according to analyst John Rex
of J.P. Morgan.37
As noted earlier, company reports filed with state
regulators suggest that without changes to their
business models, many of the nations largest
investor-owned health insurers will fall short of
the MLR standards and face substantial rebaterequirements.
Table 1 (Page 4) shows how much money each of
the six largest companies would have to rebate to
customers if the health care law had been in effect
in 2009. If HHS calculated MLRs in the same way
that insurers have done for years, UnitedHealth
would owe $867 million in rebates, followed by
WellPoints $614 million, Aetnas $143 million,
Humanas $130 million, Coventry Health Cares
$81 million, and CIGNAs $44 million. That is atotal of $1.9 billion in rebates for only those six
companies.38
That amount is a necessary cap on the industrys
excesses and will limit the extent to which soaring
premiums are used on activities that confer no
tangible benefit on enrollees. However, it does
not begin to threaten the solvency of these large
insurers, as some have implied to regulators. The
five largest for-profit health insurers posted record
profits of $12.2 billion in 2009.
On July 20, 2010, UnitedHealth reported a second-
quarter profit of $1.12 billion, a 31 percent increase
from the same period a year earlier. The companysconsolidated MLR fell 2.1 percentage points to 81.5
percenta decline that drove profitability and
surprised Wall Street analysts.39
The $892 billion-a-year health insurance industry40
is lobbying strenuously to prevent federal officials
from adopting the MLR standards without major
concessions to health plans. Insurers have an army
of operatives working behind the scenes at stateinsurance departments and at the NAIC.41
This is the biggest issue right now for the companies,
said Kansas Insurance Commissioner Sandy
Praeger, who chairs the NAIC health-insurance
committee.42 AHIP, BCBSA and its member insurers
have two goals: 1) redefine medical-loss ratios to
give insurers vast discretion over what expenses
they may classify as clinical and administrative
costs, and 2) craft as many exceptions, transitions,
and delays as possible to avoid meeting even themeager compromised standards that insurers seek.
Exceptions would protect insurers short-term
profitability and are rationalized by threats and
overhyped warnings of catastrophe in the
individual market. AHIP, BCBSA and some insurance
commissioners have commented that companies
with extremely low medical-loss ratios would find
it disruptive and destabilizing to obey the new
law immediately and would consider withdrawing
from various geographic markets before complyingwith the new standards on the schedule set by
Congress, a form of blackmail used on regulators.43
In some states, regulators will seek exceptions to
temporarily shield insurers from the new law in the
name of consumer protection. But Americans must
ask: is it really in our best interest to bend the law
to accommodate insurers selling subpar coverage
that would leave enrollees at risk of financial ruin
in the event of a medical emergency?
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After sponsoring a recent meeting of market
analysts, industry representatives, actuaries and
regulators, the Robert Wood Johnson Foundation
reported that most of the large, established
carriers offering coverage in the individual market
will be able to meet the MLR thresholds.
44
The long-termsuccessofminimumMLR
standardsinimprovinginsurance value willbe
heavilyinfluencedbythe abilityofregulators
todefeatinsurerstransparentattemptsto
restore the oldstatusquo. Whether the intent
of Congress is ultimately respected depends on
how state and federal regulators define which
expenditures should be classified as legitimate
medical costs. Over the past 10 years, health insurers
have crowed to Wall Street about how low theyvedriven their MLRs. Now that the new law sets
national MLR floors, insurers are scrambling to
take those old numbers that pleased investors so
much, pretend they never happened, and count
as medical all the costs they used to consider
administrative to burnish their reputations as
expert managers.
WellPoint has already reclassified more than
$500 million of administrative costs as medical
expenses in its bid to stampede regulators intoaccepting its preferred formula.45,46WellPoints
unilateral reclassificationwouldtheoretically
increase its corporate-wideMLRby1.7percentage
pointswithoutit changinganyofitswasteful
operations, itslavish executive compensation
programs, or itsinefficient claimsprocessing.
Other insurers are now claiming that the costs of
denying care (so-called loss adjustment expenses),
fraud prevention, network management, and
provider credentialing, all clearly and historically
administrative functions, are actual medical carefor purposes of the MLR requirement. This is not
what the law says and not what Congress intended.
Insurers have used these same reclassification
techniques when facing possible state actions
setting minimum medical-loss ratios.47 In 2007,
when California was considering a minimum
MLR, one insurer proposed that any services that
allegedly improved health outcomes or reduced
health care costs should be included in the medical
portion of the ratio, citing a grab-bag of
administrative expense categories. As the NAIC
consumer panel recently said:
It is important to note that until lawmakersbegan focusing on MLRs, insurers thought
that expenses related to those costs were
categorized appropriately as administrative
costs not medical costs. Significantly, when the
California legislature did not enact a minimum
MLR provision, the company took no action to
reclassify the expenses.
Indeed, the new law reduces administrative costs
for private plans, which should make it easier for
them to meet the new MLR rules if they do notalready do so. The NAIC consumer panel:
[B]ecause the new law will in 2014 prohibit
insurers from denying coverage or refusing
to pay claims for anyone with pre-existing
conditions, insurers after that date should
no longer need to spend as much as they do
today on underwriting activities. Similarly,
since Congress has passed a healthcare reform
package, funds spent on lobbying should
be greatly reduced. When underwriting andlobbying-related expenses are reduced, insurers
MLRs should rise as a direct consequence,
which will make it considerably easier for
them to comply with the minimum ratios set
forth in [the Affordable Care Act]. MLRs will
rise even further if the amount of money paid
in commissions to brokers declines once the
[health insurance] exchanges are in operation
[in 2014].48
Although they are flush with cash, insurers havenonetheless been sloppy in performing core
administrative tasks. One out of every five health
insurance claims is processed and paid inaccurately.49
Doctors and health plans could save about $778
million a year in unnecessary administrative
costs if claims accuracy improved by only 1
percent, and $15.5 billion a year if inaccuracy were
entirely eliminated.50
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Instead of improving operations, companies have
chosen to spend available capital funds to jack
up the price of their stocks. Since 2003, the seven
largest for-profit health insurers spent $57.6
billion to repurchase their own stock in order to
reduce the number of outstanding shares andraise earnings per share.51 These maneuvers are
especially beneficial to CEOs, whose bonuses and
stock options are directly related to their success
at boosting share prices.
Insurers would prefer to continue shifting billions
of dollars in premiums to Wall Street investors and
top insurance executives. Health insurance CEOs
have made a profitable science out of denying
medical claims for needed care, excluding the sick
from coverage and handling claims inefficiently.These practices have created stupendous personal
compensation packages for CEOs. The chief
executives of the top 10 for-profit health insurers
collected more than $692 million in total
compensation from 2000 through 2008.52
The Senate Commerce Committee agrees that HHS
and state insurance commissioners must be vigilant
and focus on ensuring that consumers benefit from
the MLR standards.53 And the NAIC consumer
representatives believe it is critically important thatthe regulations prohibit insurers from classifying or
reclassifying certain administrative expenses as
medical expenses, and from taking other actions
unrelated to quality improvement that would
automatically increase their medical-loss ratios...
We believe that allowing insurers to boost their
MLRs in such artificial ways would violate
Congressional intent. We also believe that because
the development of definitions and measurements
of insurers MLR requirements is of such critical
importance to consumers, the process of developingthe definitions and standards must be transparent
and include consumer group participation and
input.54
Joining in with the largest health insurance
companies in appealing for relief from the MLR
standards are smaller insurers, such as Assurant
Health, which sells individual market coverage
across the country. Assurant Chief Actuary
Steve Dziedzic told Florida health insurance
regulators that the national MLR requirement
in the individual market should be reduced
to protect agent and broker commissions and
complained that the new law fails to recognize thecomplicated set of administrative and distribution
costs the company is obligated to honor. Forcing
insurers to alter arrangementseven if those
arrangements have contributed to a grossly
inefficient and unfair health insurance system
might cause its business to falter and become
insolvent, Dziedzic said.55 These insurers in essence
argue that it is better for Americans and taxpayers
to spend more on insurance than it is to drive
insurers to become efficient.
Requiring Assurant to adapt to the new MLR
rules is clearly in the public interest. Assurant is
one of the worst offenders in the way it treats
customers who have fallen ill. The company has
demonstrated a pattern of arbitrary or abusive
coverage denials, according to Connecticut
Attorney General Richard Blumenthal. In the case
ofMitchell v. Fortis Insurance Company[an Assurant
subsidiary], a South Carolina court found that
Fortis pre-programmed its computer to recognize
billing codes for expensive health conditions,triggering an automatic fraud investigation. The
court awarded $15 million to the plaintiff, who
was improperly denied coverage by Fortis for his
AIDS treatment.56
Another company with a similar business model
is HealthMarkets Inc., which operates MEGA
Life and Health Insurance Company, Mid-West
National Life Insurance Company and Chesapeake
Life Insurance Company. In 2008, HealthMarkets
was fined $20 million by 48 states, whose healthinsurance regulators documented multiple problems
with consumer disclosure, oversight and training of
agents, claims handling, and complaint handling
practices.57 In the same year, Maine officials fined
the same company $1 million for using a flawed
method of determining premiums for individual
health insurance policies and required the company
to refund $4.6 million in overpaid premiums, plus
interest, to consumers.58
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Under the Affordable Care Act, states retain the
power to set minimum medical-loss ratios that
exceed the federal standards. New York state
lawmakers recently gave state insurance regulators
the power to protect consumers from health insurerprofiteering. The New York law requires health
insurers to spend a greater share of premium revenue
on medical claims than in the past. The law raises
the minimum MLR from 75 to 82 percent for small
businesses and from 80 to 82 percent for individuals
(compared with 80 percent for each under the
Affordable Care Act). The bill also reinstated the
New York State Insurance Departments authority
to review and approve health insurance premium
increases before they take effect. Since 2000, a file
and use law limited the states power to rejecthealth insurance premium increases and allowed
health insurers to raise rates as high as they wanted
without public accountability.
Deregulation of health insurance premiums is a
failed experiment leading to unjustified premium
increases and more people losing their health
insurance coverage, Governor Paterson said about
the bill. Health care is a right, not a privilege, and
requires sound, balanced regulation to make sure
insurance premiums are fair and justified. Thelaw will help make coverage more affordable and
allow more small businesses and individuals to
keep their coverage, he said.59
The New York law requires health insurers to apply
for permission to raise premiums. The Department
will have the opportunity to review the rate
applications, as well as the underlying calculations,
to make sure rates are not excessive, and may
approve, modify or disapprove the rate application.
The law applies to all rate increases taking effectafter Oct. 1, 2010.
Even though some state regulators, such as Steve
Poizner, the Republican insurance commissioner
of California, have taken aggressive action on
individual rate hike requests, they continue to
balk at the idea that federal action is needed. Since
April 2010, two California insurers have admitted
to stunning math errors resulting in premium
rate calculations that would have illegally enriched
the companies had they not been discovered
by regulators. California Governor Arnold
Schwarzenegger and Poizner have contorted their
political rhetoric to take credit for those discoveries
while, incredibly, voicing renewed opposition tofederal legislation to set national standards in this
area.60 Poizners press secretary, Darrel Ng, admitted
that protecting consumers through regulation is
incompatible with his bosss ideology. First of all,
our insurance commissioner is Republican and
opposes prior approval for health insurance rates at
a philosophical level, Ng said.61
Premium rate reviewisanecessary complement
tostrongMLR enforcement. Without rate review,
insurers could circumvent the intent of Congressby raising premiums as a way to preserve profit
levels and administrative inefficiency within the
expanded revenue base. In effect, MLR determines
how the pie is divided, but premium review
controls the size of the pie. The Affordable Care
Act makes available $250 million in grants to
states over the next five years for premium review,
beginning with up to $1 million per state this
year.62 Premium review funds are available to any
state, irrespective of a state regulators authority
to reject or adjust insurance rates, and promise toshine a bright light on information that insurers
submit to under-resourced state regulators.
On Capitol Hill, California Senator Dianne Feinstein
and Illinois Representative Jan Schakowsky have
introduced S.3078/H.R.4757, the Health Insurance
Rate Authority Act of 2010, which will empower the
HHS Secretary to review and reject unfair premium
rate increases in the large number of states where
insurance commissioners lack the authority to do so.63
This will allow the Secretary to serve as a backstopfor consumers and modify premium increases
based on an accurate accounting of insurers costs.
The MLR fight echoes the struggle over the
Affordable Care Act that played out for more than
a year on Capitol Hill, but now the battleground
has moved a few blocks west to the Department of
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Health and Human Services. Insurance companies,
which are always among the most important
players in statehouses, are accustomed to having
their way with state regulators. Even big states like
California, with the largest funding and staffing
of health plan regulators, realized only recently
that major insurers such as WellPoint and Aetnafor years may have been submitting inaccurate
financial data to regulators to justify huge rate
increases.64,65 The failings of state regulation and, in
some instances, the inattention of state regulators
make the federal rules crucial to fulfilling the
promise of the new health care law.
Despite their cost-containment rhetoric, insurers
are trying to build status-quo inefficiencies into
future premium calculations by excusing bloated
expenses, such as lucrative agent and broker fees
and extensive marketing costs. Instead they should
join consumers in finding ways to identify and cut
administrative expenses and bring stratospheric
executive pay down to earth.
The American Hospital Association, the American
Medical Association, Health Care for America Now,
consumer representatives to NAIC, and others haveurged the insurance commissioners and Sebelius
to craft rules that respect the intent of Congress
and are based on the historical definition of MLRs.
Insurers should not be allowed to game the system.
To protect the historic gains achieved by passage
of the Affordable Care Act, it is imperative that the
nations insurance commissioners and the Obama
administration stand firm and adopt sensible rules
that do not allow the health insurance industry
to wield its enormous influence to undo this
fundamental reform.
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Endnotes
1 Committee on Commerce, Science, and Transportation, Office of Oversight and Investigations, Majority Staff, Implementing HealthInsurance Reform: New Medical-Loss Ratio Information for Policymakers and Consumers, April 15, 2010. Accessed at: http://commerce.senate.gov/public/?a=Files.Serve&File_id=be0fd052-4ca6-4c12-9fb1-a5e4a09c0667.
2 Carl McDonald, The Game Has Changed, But Still Trying to Play by the Old RulesMLR Update, May 12, 2010, Oppenheimer & Co.Accessed at https://opco.bluematrix.com/docs/pdf/b44e082a-28b4-43af-af6a-de5478d169be.pdf.
3 Health Care for America Now, Health Insurers Break Profit Records as 2.7 Million Americans Lose Coverage, February 2010. Accessedat: http://hcfan.3cdn.net/a9ce29d3038ef8a1e1_dhm6b9q0l.pdf.
4 Wendell Potter, Center for Media and Democracy, State Insurance Commissioners Take Baton From Congress, March 27, 2010.Accessed at: http://www.huffingtonpost.com/wendell-potter/state-insurance-commissio_b_515778.html.
5 Ibid.
Senator John D. Rockefeller IV letter to Commissioner Jane L. Cline, President, National Association of Insurance Commissioners, July
20, 2010. Accessed at: http://commerce.senate.gov/public/?a=Files.Serve&File_id=d47a4fc7-39ce-4d9d-92c5-3337003d1d74.
7 Robin Goldwyn Blumenthal, Coventry Heads for the Recovery Room, Barrons, July 3, 2010. Accessed at: http://online.barrons.com/article/SB50001424052970203296004575336881883071538.html#articleTabs%3Darticle.
8 Paul Wynn, What the For-Profit Trend In Health Care Really Means, Managed Care, June 1996. Accessed at: http://www.managedcaremag.com/archives/9606/MC9606.profit.shtml.
9 Main Street Alliance, National Minimum Medical-Loss Ratio Would Save Tens of Billions of Dollars for Businesses, Individuals,December 2009. Accessed at: http://hcfan.3cdn.net/f53d56cf94ccc62a26_n9m6iicd3.pdf.
10 WellPoint Inc., Family of Companies. Accessed at: http://www.wellpoint.com/business/about_family.asp.
11 American Medical Association, AMA Study Shows Competition Disappearing in the Health Insurance Industry, February 23, 2010.Accessed at: http://www.ama-assn.org/ama/pub/news/news/health-insurance-competition.shtml.
12John Holahan and Linda Blumberg, Can a Public Insurance Plan Increase Competition and Lower the Costs of Health Reform?,Urban Institute Health Policy Center, 2008.
13 Health Care for America Now, Health Insurance Company Abuses, June 2009. Accessed at: http://hcfan.3cdn.net/d489f04dd6172aae34_4sm6iijoh.pdf.
14 PricewaterhouseCoopers, Beyond the sound bite: Review of presidential candidates proposals for health reform, 2008. The medical-loss ratios are based on premium figures from fully insured covered lives; also, company filings with the U.S. Securities and ExchangeCommission.
15 Health Care for America Now, Health Insurers Falsely Claim Rising Costs Justify Soaring Premiums, March 2010. Accessed at: http://hcfan.3cdn.net/578b1f7456962bfa7a_r6m6bhcjn.pdf.
16 Health Care for America Now, Premiums Soaring in Consolidated Health Insurance Market: Lack of Competition Hurts Rural States,Small Businesses, May 2009. Accessed at: http://hcfan.3cdn.net/1b741c44183247e6ac_20m6i6nzc.pdf.
17 Chen May Yee, UnitedHealth settles Ingenix suit, Minneapolis Star-Tribune, January 15, 2009. Accessed at: http://www.startribune.com/business/37638584.html.
18 U.S. Food and Drug Administration, Greater Access to Generic Drugs: New FDA Initiatives to Improve the Drug Review Process andReduce Legal Loopholes, February 25, 2010. Accessed at: http://www.fda.gov/Drugs/ResourcesForYou/Consumers/ucm143545.htm.
19 PricewaterhouseCoopers, Beyond the sound bite, op. cit. also, Wendell Potter, The Insurance Industrys Lethal Bottom Lineand Sen. Al Frankens Solution, Huffington Post, December 6, 2009. Accessed at http://www.huffingtonpost.com/wendell-potter/theinsurance-industrys-l_b_382001.html.
20 Families USA, Medical-Loss Ratios: Evidence from the States June 2008. Accessed at: http://www.familiesusa.org/assets/pdfs/medical-
loss-ratio.pdf.21 Blumenthal, Coventry Heads for the Recovery Room, op. cit.
22 McDonald, The Game Has Changed, op. cit.
23 Committee on Commerce, Implementing Health Insurance Reform, op. cit.
24 U.S. Center for Medicare & Medicaid Services.
25 McDonald, The Game Has Changed, op. cit.
26 After writing the report, Carl McDonald left Oppenheimer & Co. and has joined Citigroup. This report makes use of data published byOppenheimer, which is not a member of the Health Care for America Now coalition. Neither McDonald nor Oppenheimer collaboratedwith HCAN on this report.
27 McDonald, The Game Has Changed, op. cit.
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28 Ibid.
29 Texas Department of Insurance, Health Maintenance Organizations Financial Report Basic Service 2008 Annual Information.Accessed at: http://www.tdi.state.tx.us/reports/fin/documents/f1208a.pdf.
30 Carl McDonald, The Average Person Thinks He IsntMinimum Medical-Loss Ratio Analysis, Oppenheimer & Co., April 8, 2010.Accessed at: https://opco.bluematrix.com/docs/pdf/87cd8a8e-a0e1-474f-aaa5-0701b3171ef7.pdf.
31 Carl McDonald, Heads I Win, Tails You Lose, Citigroup Global Markets, July 12, 2010. Accessed at: https://www.citigroupgeo.com/
pdf/SNA59110.pdf.32 Comment letter from Elizabeth P. Hall, WellPoint Vice President of Public Policy, to HHS Secretary Kathleen Sebelius, May 14, 2010.
33 McDonald, The Game Has Changed, op. cit.
34 Ibid.
35 U.S. Center for Medicare & Medicaid Services.
36 California Medical Association, 15th Annual Knox-Keene Health Plan Expenditures Report, June 2008. Accessed at: http://www.cmanet.org/upload/knox_keene_08.pdf.
37John Rex, Stat Check: The Cycle vs. the Minimums, May 7, 2010, J.P. Morgan.
38 McDonald, The Game Has Changed, op. cit.
39 Christine Arnold, UnitedHealth Group Quick Take: 2Q10 Earnings A Great Showing, Cowen & Co., July 20, 2010.
40 Centers for Medicare & Medicaid Services, Office of the Actuary, National Health Expenditures and Selected Economic Indicators,Levels and Annual Percent Change: Calendar Years 2003-2018. Accessed at: http://www.cms.gov/NationalHealthExpendData/downloads/proj2008.pdf.
41 Wendell Potter, State Insurance Commissioners Take Baton From Congress, op.cit.
42 Avery Johnson, Game Changer Rule Looms for Health Insurers, Wall Street Journal, July 1, 2010. Accessed at: http://online.wsj.com/article/SB10001424052748703374104575336951608609446.html.
43 Testimony of Steve Dziedzic, Chief Actuary of Assurant Health, Joint Public Hearing of Florida Office of Insurance Regulation and theFlorida Health Insurance Advisory Board on Market Impact of Federal Health Care Legislation, May 4, 2010.
44 Robert Wood Johnson Foundation, Recognizing Destabilization in the Individual Health Insurance Market, July 2010. Accessed at:http://www.hcfo.org/files/hcfo/HCFO%20Policy%20Brief%20July%202010.pdf.
45 Committee on Commerce, Implementing Health Insurance Reform, op. cit.
46James A. White, WellPoint Spells Out 2010 Outlook, Using a Lot of Caveats, Wall Street Journal, March 17, 2010. Accessed at: http://blogs.wsj.com/health/2010/03/17/wellpoint-spells-out-2010-outlook-using-a-lot-of-caveats/.
47 National Association of Insurance Commissioners Consumer Representatives, PPACA Implementation: Consumer Recommendationsfor Regulators and Lawmakers, May 2010.
48 Ibid.
49 American Medical Association, New AMA Health Insurer Report Card Finds Need for More Accuracy, June 14, 2010. Accessed at:http://www.ama-assn.org/ama/pub/news/news/2010-report-card.shtml.
50 W. Scott Bailey, Doctors say insurers can trim billions in health care costs, San Antonio Business Journal and Business Courier ofCincinnati, June 25, 2010. Accessed at: http://www.bizjournals.com/cincinnati/othercities/sanantonio/stories/2010/06/28/story7.html?b=1277697600^3553221&s=industry&i=insurance.
51 U.S. Securities and Exchange Commission filings.
52 Health Care for America Now, Total Compensation for CEOs of Major Health Insurers, 20002008. Accessed at: http://
healthcareforamericanow.org/page/-/documents%20for%20download/CEO%20Compensation%20Top%20Health%20Insurers%202000-2008%20%281%29.pdf.
53 Committee on Commerce, Implementing Health Insurance Reform, op. cit.
54 National Association of Insurance Commissioners Consumers Representatives, PPACA Implementation, op. cit.
55 Testimony of Steve Dziedzic, op. cit.
56 Connecticut Attorney Generals Office Press Release, Attorney General Says Court Ruling Confirms Suspicions Of Abusive, PervasiveInsurance Coverage Denials, March 15, 2007. Accessed at: http://www.ct.gov/ag/cwp/view.asp?Q=333838&A=2788.
57 Press Release, Rhode Island Office of the Health Insurance Commissioner, June 21, 2008. Accessed at: http://www.ohic.ri.gov/documents/Press/PressReleases/2008megalife/2008%20MEGA%20multistate%20press%20release%20final.pdf.
58 Press Release, Maine Bureau of Insurance, April 3, 2008. Accessed at: http://www.maine.gov/tools/whatsnew/index.php?topic=INS-PressReleases&id=53499&v=Default.
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59 New York State Gov. David A. Paterson, Governor Paterson Signs Landmark Health Insurance Reform Legislation, June 9, 2010.Accessed at: http://www.state.ny.us/governor/press/060910HealthInsuranceReform.html.
60 California Office of the Governor, Gov. Schwarzenegger Announces State Medical Insurance Rate Review Proposal under FederalHealth Care Reform, July 7, 2010. Accessed at: http://gov.ca.gov/press-release/15548/
61 Gloria Park, States resist HHS premium control, Politico, July 6, 2010. Accessed at: http://www.politico.com/news/stories/0710/39377.html#ixzz0t84rqVR5.
62 Health and Human Services Department Press Release, Secretary Sebelius Announces $51 Million in Affordable Care Act Grantsto Innovate, Improve, and Enhance Health Insurance Premium Rate Review, June 7, 2010. Accessed at: http://www.hhs.gov/news/press/2010pres/06/20100607a.html.
63 Health Care for America Now, Health Insurance Industry Profits Surge Again, May 2010. Accessed at: http://hcfan.3cdn.net/d605c2281191ac1f04_kam6bn3ga.pdf.
64 New York Times, The Anthem Saga, May 10, 2010. Accessed at: http://www.nytimes.com/2010/05/10/opinion/10mon1.html?hp.
65 California Department of Insurance, Insurance Commissioner Steve Poizner Announces Examination of Anthems Claims-RelatedData, May 5, 2010. Accessed at: http://www.insurance.ca.gov/0400-news/0100-press-releases/2010/release061-10.cfm.