juggler user manual 1 - seitecno.com juggler.pdf · 5 juggler user manual 1.0 1.1 information...

Juggler

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User Manual

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© 2013 Riedel Communications GmbH & Co KG. All rights reserved.

Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Riedel. Every effort has been made to

ensure that the information in this manual is accurate. Riedel is not responsible for printing or clerical errors. All trademarks are the property of their

respective owners.

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Juggler User Manual 1.0

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CONTENT

4Preface 1

............................................................................................................................................................................................................................................ 5Information1.1

............................................................................................................................................................................................................................................ 8Version1.2

9About Juggler 2

10Software 3

............................................................................................................................................................................................................................................ 12General Settings3.1

............................................................................................................................................................................................................................................ 14Audio Stream3.2

............................................................................................................................................................................................................................................ 17Artist3.3

............................................................................................................................................................................................................................................ 18Miscellaneous3.4

............................................................................................................................................................................................................................................ 19Disk Logging3.5

20Hardware 4

............................................................................................................................................................................................................................................ 20Frame4.1

............................................................................................................................................................................................................................................ 23Status LEDs4.2

24Connection to a Damm System 5

............................................................................................................................................................................................................................................ 24Setup of the System5.1

.............................................................................................................................................................................................................................. 24System assembly5.1.1

.............................................................................................................................................................................................................................. 25Remote Desktop Connection5.1.2

............................................................................................................................................................................................................................................ 26Damm - Juggler Configuration5.2

.............................................................................................................................................................................................................................. 26Software & Network M anagement5.2.1

.............................................................................................................................................................................................................................. 27M CC & M NC transfer5.2.2

.............................................................................................................................................................................................................................. 28Enable Application Gateway5.2.3

.............................................................................................................................................................................................................................. 29Damm Organization5.2.4

.............................................................................................................................................................................................................................. 30Damm Profile5.2.5

.............................................................................................................................................................................................................................. 31Create Subscr iber List5.2.6

.............................................................................................................................................................................................................................. 32Create and transfer Application SSI5.2.7

.............................................................................................................................................................................................................................. 34Configure Audio Stream5.2.8

............................................................................................................................................................................................................................................ 35Artist - Juggler Configuration5.3

.............................................................................................................................................................................................................................. 35Configure of M adi 4-Wire5.3.1

.............................................................................................................................................................................................................................. 36Create Conferences5.3.2

.............................................................................................................................................................................................................................. 38Set Conferences5.3.3

.............................................................................................................................................................................................................................. 40Configure Send Str ing5.3.4

.............................................................................................................................................................................................................................. 41Connect Artist with Juggler5.3.5

............................................................................................................................................................................................................................................ 41Program Radio5.4

............................................................................................................................................................................................................................................ 42Troubleshooting5.5

43Appendix 6

............................................................................................................................................................................................................................................ 43Technical Specifications6.1

............................................................................................................................................................................................................................................ 44Glossary6.2

............................................................................................................................................................................................................................................ 45Pin Outs6.3

............................................................................................................................................................................................................................................ 46Service6.4USO

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1 Preface

Thank you for choosing a Riedel product.

This Operating Manual provides detailed information about the Juggler system, especially operating and

installing instructions, pin outs, mechanical and electrical data. This Operating Manual is dedicated to

engineers and field technicians.

NOTICE

This manual, as well as the software and any examples contained herein are provided “as is” and are subject

to change without notice. The content of this manual is for informational purpose only and should not be

construed as a commitment by Riedel Communications GmbH & Co. KG or its suppliers. Riedel

Communications GmbH & Co. KG gives no warranty of any kind with regard to this manual or the software,

including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

Riedel Communications GmbH & Co. KG shall not be liable for any errors, inaccuracies or for incidental or

consequential damages in connection with the furnishing, performance or use of this manual, the software

or the examples herein. Riedel Communications GmbH & Co. KG reserves all patent, proprietary design, title

and intellectual property rights contained herein, including, but not limited to, any images, text,

photographs incorporated into the manual or software.


© November 2013 Copyright Riedel Communications GmbH & Co. KG.

All rights reserved. Reproduction, adaptation, or translation of this manual in whole or in part is prohibited

without prior written permission of Riedel GmbH, except as allowed under the copyright laws.

All other trademarks are the property of their respective owner.

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1.1 Information

Symbols

The following tables are used to indicate hazards and provide cautionary information in relation to the

handling and use of the equipment.

Danger

!Indicates an imminently hazardous situation which, if not avoided, will result in death

or serious injury.

The highlighted line indicates the activity to prevent the danger.

Warning

!Indicates a potentially hazardous situation which, if not avoided, could result in death

or serious injury.


Caution

!Indicates a potentially hazardous situation which, if not avoided, may result in minor or

moderate injury. It may also be used to alert against unsafe practices.


This text is for generally information. It indicates the activity for ease of work or for better

understanding.

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Service

All service has to be undertaken ONLY by qualified service personnel.

There are no user serviceable parts inside the Power Supply Units or inside the Mainframe.

Do not plug in, turn in or attempt to operate an obviously damaged unit.

Never attempt to modify the equipment components for any reason.

Caution

! All adjustments have been done at the factory before the shipment of the devices.

No maintenance is required and no user serviceable parts are inside the module.

Voltage

Ensure that the supply voltage available at the installation site meets the voltage range of the

equipment (100-240 VAC).

Only use extension cords that are 3 poled and grounded. The power cables are equipped with 3 pole

connectors in order to minimize the risk of an electric shock.

The power cable should only be connected to a correctly grounded source.

Do not use any adapters.

Never bypass a ground contact.

Only use the power cables provided with the equipment.

The power cord must be rated for the product and for the voltage and current marked on the

product’s label

When you remove a power cable never pull on the cable itself but on the connector. A damaged cable

could lead to shocks or burns.

Danger

A risk of injury from electric shock exists if the instructions provided are not

followed: DO NOT OPEN THE ENCLOSURE OF THE PRODUCT!

Environment

Never place the mainframe in an area of high dust particles or humidity.

Operating temperature of the system: 0°C – 50°C.

Never place containers with any liquids on top of the mainframe.

If the equipment has been exposed to a cold environment and transferred to a warm environment,

condensation may form inside the housing. Wait at least 6 hours before applying any power to the

equipment.

Ventilation

On the front side of the device is a fan located. This takes care about thermal controlled heat removal.

Do not place the mainframe next to a heat source, e.g. a direct theatrical lighting or direct sunlight. The

ventilation openings on the sides of the frame must never be blocked. This is also necessary by a rack

installation.

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Installation

Please familiarize yourself with the device and its operation and read this Operating Manual carefully.

Juggler are designed for 19” rack mount installation. Please make sure that common installation basics

are taken care of:

Do not install any devices in a location subjected to excessive heat such as direct theatrical lighting or

direct sunlight

Make sure sufficient airflow is granted

Use devices in environmental temperature range between

0°C and 50°C or 32°F and 122°F

Do not place any items on top of the devices

Protect devices from mechanical and electrical shock

Protect devices from mechanical vibration

Protect devices from moisture and liquidity impact of any kind

Protect devices from dust and dirt

Unpacking

Save all the packing materials. They will prove valuable should it become necessary to transport or

ship this product.

Please inspect the RockNet device carefully for any signs of damage incurred during transportation.

If the product shows any signs of damage, please notify the transportation company without delay.

Do not connect a damaged device to AC power outlets.

Only the consignee may institute a claim against the carrier for damage during transportation.

If necessary, contact your supplier or as a last resort, your local Riedel distributor, dealer or agent,

who will fully cooperate under such circumstances.

Disposal

Disposal of old Electrical & Electric Equipment

(Applicable throughout the European Union and other European countries with separate collection

programs)

This symbol, found on your product or on its packaging, indicates that this product

should not be treated as household waste when you wish to dispose of it. Instead, it

should be handed over to an applicable collection point for the recycling of electrical

and electronic equipment. By ensuring this product is disposed of correctly, you will

help prevent potential negative consequences to the environment and human health,

which could otherwise be caused by inappropriate disposal of this product. The

recycling of materials will help to conserve natural resources. For more detailed

information about the recycling of this product please contact your local city office.

CE Declaration of Conformity

The Artist devices conform to the EU guideline

EMC 2004 / 108 / EC,

Low - Voltage 2006 / 95 / EC

as attested by the CE mark.

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1.2 Version

This manual refers to Juggler Version 1.25

The Juggler version 1.25 is only applicable with the Damm software version 7.52.

Version Check

The software version is attached behind the filename of the Juggler application.

After starting the application the software version is displayed in the headline.

By right-clicking the headline a popup-menu appears and the window "About Juggler..." can be opened.

Figure 1: Software versionUSO

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2 About Juggler

Besides wireless intercom systems, wireless communications at events are

usually based on professional mobile radios or digital trunked radios.

While analog radios are easily integrated with the wired intercom system via

the Riedel RiFace, Riedel now provides JUGGLER, a compact TETRA digital

trunked radio network solution for Artist Digital Matrix Intercoms, which

provides seamless integration of wired intercom and professional digital radio

applications.

While digital TETRA radios have been providing many advantages such as

optimal frequency usage, highest transmission quality for audio and data and

maximum security against eavesdropping, TETRA remained unsuitable for

many applications because the installations were large and expensive. Riedel

JUGGLER provides for the first time a cost-effective and compact solution,

which makes it ideal not only for fixed installations but also mobile

applications and OB trucks.

The new Riedel JUGGLER TETRA solution seamlessly integrates the TETRA radio

network into the wired intercom matrix, providing intelligent

integration between TETRA radio groups and Riedel Artist intercom ports. The

system allows calls from any port/group/conference of the Artist system to up

to 64 individual TETRA radio groups and vice versa. JUGGELR works with any

TETRA-standard compliant subscriber station.

The system consists of the JUGGLER Artist Interface, the TETRA Base Station Controller and the TETRA

Base Station. The JUGGLER Artist Interface connects the TETRA Base Station Controller to any given

Riedel Artist system via MADI. The TETRA system can be set up as a single-site installation or as a multi-

site installation with seamless hand-over.

The IP65 encapsulations of the TETRA Base Station as well as of the TETRA Base Station Controller

ensures reliable operation even in harsh climatic environments.

Figure 2: Schem atic illustration of Juggler

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3 Software

The configuration of the juggler can be done in application with the same name.

After starting the software, a window with 5 different tabs will appear. The tabs will be described in the

following chapters.

The main menu of the Juggler software contains two entries:

File --> Exit Closing the Juggler application

View --> Logging Show/hide the logging window

Please take care to open following network ports, if you are using a firewall on the Juggler:

TCP/IP: 8192, 8194, 42380

Status bar

On the bottom of the window is permanently the status bar visible.

Figure 3: Status bar

The meanings of the different fields are described in the table below:

Symbol A symbol informs about the actual status:

Connection ok

Connection attempt

Connection failure

Madi Status of the connection to the integrated MADI interface

BSC connection Status of the connection to the Damm System

Artist connection Status of the TCP/IP control connection to the Artist System

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Logging

System messages and occurrences can be found in the logging window.

Figure 4: Logging - window


Symbol A symbol informs about the type of entry:

Information

Warning

Error

Time Time stamp of the entry

Source Trigger of the entry

Message Text message

Clear Delete all entry's

Update log New entry's will be shown automatically

(this checkbox needs to be unchecked to pause the display)

Save... Save all entry's to a .txt file

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3.1 General Settings

The tab General Settings contains global settings for the communication between Juggler and the Damm BSC.

Figure 5: General Settings - tab

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TSI MCC Definition of the Mobile Country Code

(see configuration of the DAMM BSC).

MNC Definition of the Mobile Network Code


SSI Definition of the Short Subscriber Identity


Primary Gateway IP address Input of the IP address of the primary gateway

(previous inputs can be selected in the drop-down list).

Description Short description of the primary gateway.

Calls to Tetra Prefix Input of the prefix, which will be sent before each call

(command trigger of the Juggler. The Artist need to send this

call command).

Send String Display of the complete command, which is necessary to trigger

the communication between Artist and BSC via Juggler. This

string can be copied from this field and pasted in the respective

Artist configuration (combination of:

Prefix+"/"+MMC+"/"+MNC+"/"+SSI).

Secondary

Gateway

IP address Input of the IP address of the secondary gateway

(previous inputs can be selected in the drop-down list).

Description Short description of the secondary gateway.

Call Timeout Call Hold Time Input of the time, how long a call will be hold.

Call Request

Duration

Input of the time, how long a call will be requested.

Apply Confirm/activate the entries.

Start Starting the connection to the BSC.

Stop Stopping the connection to the BSC.

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3.2 Audio Stream

The tab Audio Stream contains tabularly informations and settings of the single audio channels.

Figure 6: Audio Stream - tab

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Stream Displays the number of the audio channel (1 ... 64).

Enabled Displays the channel enabling:

YES The audio channel is enabled

No The audio channel is disabled

GSSI Displays the identity of the Tetra group calls.

Call Priority Displays the call priority:

Not defined No priority defined

Priority 1-11 Priority 1 (low) ... 11 (high)

Pre-emptive 1-3 Pre-emptive priority 1 (low) ... 3 (high)

Pre-emptive emergency Pre-emptive in case of emergency

Pre-emptive no normal mobile Pre-emptive for radios

PTT Displays the volume of the call signal:

mute Call signal deactivated

-xx dB Volume of the call signal in dB

Alert Displays the volume of the alarm signal:

mute Alarm signal deactivated

-xx dB Volume of the Alarm signal in dB

Node Displays the receiving node.

Port Displays the assigned Artist port of the stream

(The slot and port number are separated by a point).

Call Status Display of the call status.

PTT Status Displays the Push-To-Talk Status (request is triggered by the Artist):

not requested The Artist didn't trigger a request.

request pending The Artist triggered a request,

the request is pending.

request accepted The Artist received the request.

SSI Valid Displays the validity of the SSI:

YES SSI valid

No SSI invalid

Description SSI Valid = Yes: Description of the Tetra Subscriber Group (read out of the BSC DB).

SSI Valid = No: Reason for Invalidity.

Calling SSI Displays the calling SSI.

Talking SSI Displays the talking SSI.

Out Calls Displays the sum of outgoing calls.

In Calls Displays the sum of incoming calls.

Talking Displays the status of outgoing calls:

YES Call actually active.

No Actually no call active.

Talk times[s] Displays the sum of outgoing calls in seconds.

Listening Displays the status of receiving calls:

YES Call actually active.

No Actually no call active.

Listen time[s] Displays the sum of incoming calls in seconds.

Failures Displays the number of failures.

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The selected stream can be edited by double clicking or by clicking the EDIT button.

Figure 7: Edit Audio Stream Param eters - window


Stream Displays the number of the audio channel (1 ... 64) to be edit.

Enabled Enabling of the audio channel:

checked Activate the audio channel.

unchecked Deactivate the audio channel.

Group Call SSI Definition of the identity of the Tetra group calls.

Call Priority Selection of the call priority:

Not defined No priority selected.

Priority 1-11 Priority 1 (low) ... 11 (high).

Pre-emptive 1-3 Pre-emptive priority 1 (low) ... 3 (high).

Pre-emptive emergency Pre-emptive in case of emergency.

Pre-emptive no normal mobile Pre-emptive for radios.

PTT Setting the volume of the call signal:

mute Call signal deactivated

-xx dB Volume of the call signal in dB

Alert Setting the volume of the alarm signal:

mute Alarm signal deactivated

-xx dB Volume of the alarm signal in dB

Node Entering the receiving Artist node of this stream.

Slot Entering the receiving slot number (of the Artist node) of this stream.

Port Entering the receiving port

number (of the Artist slot) of this

steam.

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3.3 Artist

The tab Artist contains the configuration of the control connection between Juggler and Artist.

Figure 8: Artist - tab


IP address Entry of the IP address of the Artist Controller Card

(the last number is an even number!)

(previous entered addresses can be selected in the drip-down

list).

Connect Starting the control connection to the Artist.

Disconnect Stopping the control connection to the Artist.

This is an Artist with a

redundant node controller card

This box will be checked, if a redundant Controller Card is

installed in the Artist system.

IP address of redundant controller Displays the IP address of the redundant Artist Controller Card

(the IP address of the Controller Card +1, hence it is an odd

number).

Autoconnect to Artist If this box is checked, the system automatically tries to establish

a connection to the Artist system, without clicking the Connect

button.

Apply Confirm/activate the entries.

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3.4 Miscellaneous

The tab Miscellaneous is dedicated for troubleshooting of the system by professional users and is

not described furthermore.

Figure 9: Miscellaneous - tab

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3.5 Disk Logging

The tab Disk Logging allows to configure the logging of system messages.

Figure 10: Disk Logging - tab


Enable logging A logfile will be saved by checking this box.

Split into this number of

rotating log files

The logging will be split into the entered number of files, which will be

saved one by one.

Maximum size of each log

file

The maximum size of a single logfile can be entered here.

Apply Confirm/activate the entries.USO

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4 Hardware

4.1 Frame

Figure 11: Juggler front view

Figure 12: Jugggler rear view

1 Status LEDs Informs about the status of PSU, SUS and internal HD.

2 Spannungsversorgung IEC mains connector

3 MADI Main The main connectors contain optical and coaxial MADI input and

output, the MADI error LED and the analog stereo output.

4 MADI Expansion The expansion connectors contain the Wordclock input and output,

the LOCK status LED of the Wordclock input and the button for 75

Ω Ohm input termination.

5 PC Anschlüsse The PC connectors contain COM, VGA, Mouse, Keyboard, IEEE1394,

4xUSB, 3xEthernet and 6xAudio connectors.

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MADI Main

Figure 13: MADI Main

1 MADI Error LED

2 MADI Coax BNC Input

3 MADI Coax BNC Output

4 MADI optical TX - Output

RX - Input

5 Analog Output

The optical and coaxial MADI ports are working parallel. Hence, the signal at the outputs is

identical.

Only one input can be used - the optical or the coaxial.

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MADI Expansion

Figure 14: MADI Expansion

1 Wordclock Sync Status LED

2 Wordclock Coax BNC Input

3 Wordclock Coax BNC Output

4 Wordclock Input

Termination

pushed button, 75 Ω, LED on

released button, 10 kΩ, LED off

5 AUX Connector (not in use)

PC Connectors

Figure 15: PC Connectors

1 COM *

2 VGA

3 Mouse

4 Keyboard

5 IEEE1394 *

6 4x USB *

7 3x Ethernet

8 6x PC Audio *

* not in use

The hardware of the Juggler is based on a PC and contains by default COM-, USB- and Audio-

Interfaces, which are not relevant for the Jugglers operation.

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4.2 Status LEDs

The meaning of the Status LEDs is listed i following table:

front side

LED PWR

green Power Supply OK

off no power

LED SUS

red not in use

LED HD

green Indication of HD access

off no HD access

rear side

LED Lock

green connected Wordclock is valid

off connected Wordclock is invalid or no input signal

LED TERM

yellow Wordclock Input is terminated (75 Ω)

off Wordclock Output is not terminated (10 kΩ)

LED ERROR

red connected MADI signal is invalid or no input signal

off connected MADI signal is valid

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5 Connection to a Damm System

This chapter describes the necessary steps to establish a connection between a Damm system and an Artist

system via the Juggler.

5.1 Setup of the System

5.1.1 System assembly

First of all the required equipment needs to be collected

Following items are required:

1 x Artist with MADI – Client Card and Key-Panel

1 x Juggler PC

1 x Tetra Damm System

1 x Network Switch

1 x Configuration PC

1 x API Dongle for the Juggler

Coax- and/or Cat5-Cable and/or Optical Fiber

Now its time to connect the configuration PC, the Artist system, the Damm system and both network

interfaces of the Juggler with the network switch.

Further connect the MADI interfaces of the Artist node and the Juggler via coax or optical fiber. Take care that

the RX-Artist is connected to the MADI Out of the Juggler and the TX-Artist to the MADI In of the Juggler.

Then the Artist key-panel is configured in the Artist system and connected to the respective port.

Take care that the configuration PC is configured to the same IP network as the other devices.

These may be different for all devices.

This example shows 8 radio groups configured independently to 8 conferences on one key-panel. The WAN

network interface of the Damm system is set to 10.10.100.130 for instance to another LAN as the Artist

network interface with 192.168.42.110. The Juggler contains two network interfaces. Both ones needs to be

connected to the network switch to be able to work in both LANs without an additional router. For this the

TCP/IPv4 settings need to contain the respective IP ranges. In this example the Juggler has the IP

192.168.42.200 on the internal network interface and the IP 10.10.100.100 on the external one. In case the

Juggler has only one network interface, the second IP range need to be entered in the advanced properties of

the TCP/IPv4 settings.

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5.1.2 Remote Desktop Connection

If all devices are connected and powered, the configuration can be done. For this the actual Director is

stated. Additionally two remote desktop connections need to be established to access the Damm system and

the Juggler. The IP-address of the Juggler and the WAN IP-address of the Damm system should be in given.

Figure 16: Rem ote desktop connecton IP

For the Juggler:

Username: Riedel or Remote

Password: Riedel1!

For the Damm system:

Username: tetra

Password: tetra

Figure 17: Rem ote desktop connection usernam e and password

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5.2 Damm - Juggler Configuration

After all devices are accessible, proceed with the configuration.

An API-Dongle for the communication between Juggler and Damm system is required.

The API-Dongle is plugged into an unused USB port in the Juggler.

The Damm system should be already set up.

5.2.1 Software & Network Management

The Damm system will be accessed via remote desktop connection. On the bottom left are located three

icons. Double click on the first one Network Managem ent.

Figure 18: Dam m - Network Managem ent

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5.2.2 MCC & MNC transfer

In the BSC list under the tab Config in the Damm system can be found the values for MCC and MNC. Both

values needs to be entered in the Juggler application.

Figure 19: Dam m - MCC and MNC

For that start the application "Juggler 1.25.exe" on the Juggler...

Figure 20: Juggler application

... and enter the values in the tab General Settings.

Figure 21: Juggler - MCC and MNC entryUSO

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5.2.3 Enable Application Gateway

To enable the Juggler to operate with the Damm system, set in the BSC list on the tab Application Gateway the

field Config to the value "Yes".

Figure 22: Dam m - Application Gateway in BSC List

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5.2.4 Damm Organization

The subscriber register is opened after clicking the button Subscribers in the Damm system.

Figure 23: Dam m - Network Managem ent - Subscribers

On the top right is the selection of the Damm system.

The tab Organization need to have at least one entry with the Organization number 0 "Network

administration".

Figure 24: Dam m - Organization

If this entry is not present, create it by clicking the button Add/Copy.

Figure 25: Dam m - Add Organization

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5.2.5 Damm Profile

The tab Profile need to have an entry number "0" with the Organization number "0".

Figure 26: Dam m - Profile

If this entry is not present, create it by clicking the button Add/Copy.

The checkbox Dispatcher no. must be checked and the number of Application SSI must be entered

(for instance 10001, see chapter Create and transfer Application SSI).

Figure 27: Dam m - Add Profile

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5.2.6 Create Subscriber List

In the tab SSI unused Groups are selected and the SSI number for the configuration of the Juggler is set. It is

helpful to label the Groups meaningful (for instance Radio 1...8).

Figure 28: Dam m - Groups in the tab Subscriber

By clicking the button Add/Copy, new Groups can be created.

Existing Groups can be modified by clicking the button Change.

Figure 29: Dam m - Change SSI Group

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5.2.7 Create and transfer Application SSI

The tab SSI needs to have also an entry with the Application number.

Figure 30: Dam m - Application in Subscriber register

For this click the Add/Copy button and select "Application" in the field SSI Type. It is recommended to use a

User No. higher than the existing ones (for instance 10001).

The Profile No. must be 0 and the PIN Code must be disabled!

Figure 31: Dam m - Add SSI Application

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The User No. needs to be set also in the Juggler application in tab General Settings.

Figure 32: Juggler - Application User No. in tab General Settings

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5.2.8 Configure Audio Stream

In the tab Audio Stream in the Juggler application the streams will be assigned to the respective Damm-SSIs

and Artist node and ports. To fetch the slot and port numbers of the Artist system it is helpful to pre-

configure it first (see chapter Artist - Juggler Configuration).

Figure 33: Juggler - tab Audio Stream

By double-clicking a row, a window opens to change the contents.

The SSI in the Juggler need to match the SSI of the Damm system.

Figure 34: Juggler - Edit Audio Stream

The selected SSIs need to be enabled. PTT Feedback and Alert may be adjusted as required.

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5.3 Artist - Juggler Configuration

5.3.1 Configure of Madi 4-Wire

Now the configuration of the Artist will be done:

At first, eight 4-Wire connections (In & Out) will be created in the MADI client card.

For this right-click in the column Type and in the respective row of the MADI card and select the entry 4-Wire

(In and Out).

Figure 35: Artist - creating 4-Wire connection in the MADI client card

Then the connections are labeled meaningful. For instance Radio1...8.

After right-clicking in the column Long Nam e and the respective row of the MADI card, select the command

Renam e and enter the desired name.

Figure 36: Artist - renam e channels

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5.3.2 Create Conferences

For each radio link a Conference will be configured.

For this press in the tab Groups + Confs the button Add Conf....

In the field Long Nam e will be entered the label of the respective radio link (for instance Radio 1...8).

In the field 8-char-Label will be entered the text (8 chars), which will be displayed on the respective key on the

panel.

A meaningful labeling keeps the configuration simple.

Figure 37: Artist - creating Conferences

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One MADI card can be configured to 8 sequential channels within one MADI signal. The selection of the

channels is done in the properties of the MADI card, which can be opened by right-clicking on the respective

MADI card in the column Card Type, followed by selecting the command Properties.

Figure 38: Artist - MADI Properties

In the field MADI Channels can be selected the block of required channels.

Figure 39: Artist - MADI Channel selection

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5.3.3 Set Conferences

Each Conference will be assigned to the VOX function of the respective MADI 4-Wire interface and to an

unused key on the panel.

For this right-click in the respective MADI 4-Wire and select the entry Open.

Figure 40: Artist - assigning the Conference

After right-clicking on "Virtual Functions - VOX", select the command "Add Function - Call to Conference".

Figure 41: Artist - VOX Function - Call to Conference

Select in the following window in the field Destination the respective name of the radio link.

Figure 42: Artist - Select Destination

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On the same way configure the function "Call to Conference" on an unused key of the desired panel. The only

difference is, that this function won't be assigned to "Virtual Functions - VOX". The function will be directly

assigned by right-click on the desired key.

Figure 43: Artist - Panel Function - Call to Conference

After assigning all conferences to the MADI card and to the panel, all eight conferences are know available on

the panel.

Figure 44: Artist - all 8 Conferences on the panel

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5.3.4 Configure Send String

Know copy the generated Send String from the Juggler application in the tab General Settings...

Figure 45: Juggler - copy generated string

...and past it in the Director configuration in all MADI 4-Wire to the "On Call" function "String to Send".

Figure 46: Artist - paste generated string

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5.3.5 Connect Artist with Juggler

In the tab Artist in the Juggler application the IP-Address of the Artist Nodes will be be entered.

Figure 47: Juggler - entry of the Artist node IP

5.4 Program Radio

For the programming of the radio it is important to include the groups SSI's. Also a meaningful labeling

makes the assigning in the Artist Conferences easier. For instance radio 1...8).

Now a communication between from a radio to an Artist panel and vice versa should be possible.

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5.5 Troubleshooting

If something doesn't work check the wiring first - especially the MADI coax or optical fibres.

Check that the API dongle is connected. If the API dongle was plugged during the installation, the connection

between Juggler and BSC need to be stopped and started again.

Reasons for errors can also be observed in the log file. Stop and start again and take a look for error and

warning entries in the logging window.

Figure 48: Juggler - Stop and Start the BSC Connection

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6 Appendix

6.1 Technical Specifications

MADI Input Channels 56 / 64

Sample rate 24 Bit, 48 kHz

Sync range 25 ... 54 kHz

Coax-BNC

Impedance 75 Ω

Optical FDDI Duplex SC

Input power -31 ... -14 dBm

Wavelength 1270 ... 1380 nm

Multimode 62.5/125 and 50/125 µm

MADI Output Channels 56 / 64

Sample rate 24 Bit, 48 kHz

Coax-BNC

Impedance 75 Ω

Output power max. 600 mVss

distance up to 100m

Optical FDDI Duplex SC

Output power -20 ... -14 dBm (62.5/125 µm)

-24 ... -14 dBm (50/125 µm)

Wavelength 1270 ... 1380 nm

distance up to 2 km

Multimode 62.5/125 and 50/125 µm

Wordclock Input BNC

Impedance 75 Ω / 10 kΩ switchable

Input power 1,0 ... 5,6 Vss

Sync range 28 ... 200 kHz

Wordclock Output BNC

Impedance 10 Ω

Output power max. 5 Vss

(4 Vss with 75 Ω termination)

Analog Output 6.3mm stereo jack socket

Impedance 75 Ω

Output power max. +13 dBu

Frequency response -0.5 dB, 5 ... 22 kHz

THD+N < -102 dB, < 0.0008 %

Operating Temperature -20 ... +55°C -4 ... +131°F

Input power 100 ... 240 VAC 47 ... 63 Hz

Power 120 VA

Dimensions (W × H × D) 483 × 133 (3HE) × 230 mm 19” × 5.25” (3RU) × 9.1”

Weight 2.4 kg 5.3 lbs

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6.2 Glossary

AES/EBU Standard for carrying a digital stereo audio signal (2 mono channels)

between devices.

BSC Base Station Controller of the DAMM system

Call Connection

Channel Audio-channel

GSSI The G roup Short Subscriber Identity identifies one group within one radio network.

MADI Standard for carrying multiple digital audio channels.

MCC The Mobile Country Code is country abbreviation defined by the ITU and is used to

identify a radio network (for instance Germany 262).

MNC The Mobile Network Code identifies a TETRA-radio provider and defined

independently in every country.

Node Single Artist system

PC Personal Computer

Port Audio-channel in the Artist

PTT Push To Talk

Sample Rate Sample Rate of the audio signals (48/96kHz)

Slot Slot number / slot position in the Artist mainframe

SSI The Short Subscriber Identity identifies subscribers and system elements within one

radio network.

Stream Audio data of the single audio channel (1 ... 64)

TSI Tetra Subsrciber Identity (unique combination of MCC+MNC+SSI)

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6.3 Pin Outs

BNC In- & Outputs

The BNC connectors can carry following signals:

MADI In/Out (electrical)

Wordclock In/Out

2

1Pin Signal

1 Signal

2 GND

Figure 49: Juggler BNC Pinout

FDDI Duplex SC

The FDDI Duplex SC connector can carry following signal:

MADI In/Out (optical)

TX RX

LASER CLASS 1M PRODUCT

APPAREIL A LASER DE CLASSE 1M

LASER KLASSE 1M PRODUKT

Figure 50: SC connector (front view)

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6.4 Service

If you have any further questions, we offer comprehensive customer service options for this product

including:

Telephone Service

Email Service

Skype Service

Fax Service

Configuration Support

Trainings

Repair

Your primary point of contact for any service issues is your local dealer.

In addition, Riedel Customer Service in Wuppertal, Germany is also available to assist you.

Telephone: +49 (0) 202 292 9400

(Monday - Friday, 8am – 5pm, Central European Time)

Fax: +49 (0) 202 292 9419

Skype: riedel.communications.service

Or use the contact form on our website: www.riedel.net

For repairs, please contact your local dealer. Your dealer will be able to help process your repair as fast as

possible and/or arrange for the delivery of spare parts.

The address for repairs sent directly to Riedel Communications GmbH is:

Riedel Communications GmbH & Co. KG

- Repairs -

Uellendahler Str. 353

D-42109 Wuppertal

Germany

Please add a completed repair form to all your repairs.

The form can be found at the Riedel website -> download -> formsUSO

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http://www.riedel.net

http://www.riedel.net/en-us/company/services/download/downloadforms.aspx

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Notes

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www.riedel.netRiedel Communications GmbH & Co. KG | Uellendahler Str. 353 | 42109 Wuppertal | Germany

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