jonathan sposato
DESCRIPTION
Customer Acquisiotion & RetentionTRANSCRIPT
Bitnik Confidential – Do Not Forward
Member Acquisition:
Some Unconventional Wisdom for
going from 0 to 42Million/mo.
Bitnik Confidential – Do Not Forward
42M unique visitors/mo
3B+ pageviews /mo
Bitnik Confidential – Do Not Forward
what you do NOT need
Bitnik Confidential – Do Not Forward
what you do NOT need
―marketing
genius‖
Bitnik Confidential – Do Not Forward
i’llgrant...
Bitnik Confidential – Do Not Forward
So how to get users?
Picnik as a case study
Bitnik Confidential – Do Not Forward
Start here.
*includes 3rd party auth-ed users
Bitnik Confidential – Do Not Forward
growth history: part 1
Bitnik Confidential – Do Not Forward
growth history: early detail
Bitnik Confidential – Do Not Forward
so what were the moments of
magic?
5 ingredients
Bitnik Confidential – Do Not Forward
1. powerful influencers
WHAT!!?
That‟s
SICK!
Bitnik Confidential – Do Not Forward
1. powerful influencers
Bitnik Confidential – Do Not Forward
2. Great SEO
Bitnik Confidential – Do Not Forward
3. self cloning: API’s
Bitnik Confidential – Do Not Forward
Bitnik Confidential – Do Not Forward
Picnikinside Flickr
Bitnik Confidential – Do Not Forward
Picnik app in-situ Flickr
Bitnik Confidential – Do Not Forward
Picnik inside Photobox (EU’s Flickr)
Bitnik Confidential – Do Not Forward
Picnik inside Photobox (EU’s Flickr)
Bitnik Confidential – Do Not Forward
Picnik inside SmugMug
Bitnik Confidential – Do Not Forward
Picnik inside SmugMug
Bitnik Confidential – Do Not Forward
Picnik inside Yahoo! Mail
Bitnik Confidential – Do Not Forward
Picnik inside Yahoo! Mail
added a custom
splash screen to set
context
Bitnik Confidential – Do Not Forward
Picnik inside Photoworks (or American Greetings)
Bitnik Confidential – Do Not Forward
Picnik inside Photoworks (or American Greetings)
Bitnik Confidential – Do Not Forward
Picnik inside Facebook
Bitnik Confidential – Do Not Forward
Picnik inside MySpace
Bitnik Confidential – Do Not Forward
what else?
Bitnik Confidential – Do Not Forward
Picnik is officially
„a good thing‟ : )
4. some luck...
Bitnik Confidential – Do Not Forward
4. some luck...
• “If simplicity is genius, then Picnik.com is the Einstein of photo editing programs.” —TIMEMagazine
2/19/07
3/17/08
Bitnik Confidential – Do Not Forward
“luck is opportunity meets
preparedness”
- robertevans
Bitnik Confidential – Do Not Forward
early proactive PR.“the cloud is the new
desktop”
“picnik disruptive to desktop
software”
“90% of photoshop, 10% of the time”
Bitnik Confidential – Do Not Forward
5. ―always new‖
Bitnik Confidential – Do Not Forward
“superior market forces will always
trump good or bad management”
- warren buffett
Bitnik Confidential – Do Not Forward
END
and thank you!