john gesquiere, televic healthcare...2020/02/11 · building blocks allowing easy extensions,...

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Real Time Location Data

driving operational efficiency

John Gesquiere, Televic Healthcare

Agenda

• Televic Healthcare company introduction

• Healthcare challenges

• 10 RTLS enabled operational efficiency drivers

• The AQURA Patient Oriented care communication system

• Conclusions

Critical care communication for healthcare

75 years and

counting…

Render ziekenhuis van toekomst?

About Televic

> € 100 M

turnover

>1,000

employees

Group HQ

Belgium

Televic

UK

Televic

France

Televic

China

JHST

China

PTCS

India

Televic

Bulgaria

(2x)

Televic

US

10 offices

worldwide

Innovative Communication Technology

DELIVERUnique, customized

services

CREATEResearch-based

solutions

BUILDHigh-quality

products and solutions

Serving fourniche markets

We believe in ...

Providing safety at all times

During critical events you need a system you can trust and provides peace-of-mind that help is

always within reach.

A “people first” approach.

Personalized care that meets individual needs.

Innovative technology used at the service of people.

Improving quality of care.

Helping caregivers to deliver better care by increasing their productivity; reducing stress-levels

and improve work satisfaction. We do this by using smart communication technology.

We optimize workflows for healthcare institutions using

high-end communication technology

Our customers are active in different markets ...

Hospitals Nursing Homes Assisted Living Homes

Agenda

• Televic Healthcare: company introduction

• Healthcare Challenges


• The AQURA Patient Oriented Care Communication system

• Conclusions

Challenges in healthcare

Patientsafety & comfort


Staffsafety



Staffsafety

Workefficiency


IMAGINE WHAT YOU CAN

DO WHEN YOU KNOW THE

THE REAL-TIME LOCATION

OF ANYONE

AT ANY TIME…

Agenda





• Conclusions

10 RTLS enabled operational efficiency drivers

Patient/staff localization

Patient journey and wayfinding

Wearable Call

Staff distress and assistance call

Wandering detection & prevention

Workflow management

Statistis and logging

Contact tracking & infection control

Nurse call integration & automation

Incident replay

Televic AQURA

Real Time Location System

(RTLS)

Triple Technology

AQURA Technology

EP2469298

Triple indoor location technology

Magnetic field Room signal

M R

TR

Radio communicator

MODULAR: Start small and scale up

EASY INSTALL, EASY USE

PERSONALIZED: 1 tag, different profiles

Room exact indoor

localization system

Map a

ccura

cy

Flo

or

accura

cy

AQURA

Location

Technology

ENABLING

Real-time localization

with room level

accuracy

Classic

Location

Technology




Wearable Call



Workflow management




Incident replay

Room based nurse call

vs. personal calls

Room based versus

person based calls

• Call units fixed in walls or bed trunks

• Wiring problems

• Personal call linked to the room

→ Personal call with accurate localisation

→ Wireless call units for room based calls




Wearable Call



Workflow management




Incident replay

Providing

“call “Don’t loose time searching people!”

Real-time indoor location anytime

Lea’s room

Providing comfort

“personalized freedom of movement”

Lea’s room

For example: during nighttime

patient should stay in his room

Providing traceability

“analyze and improve daily operations”

Providing safety

“keep patients and residents safe”




Wearable Call



Workflow management




Incident replay

Care Operations Center

Incident replay

• Replay an incident step-by-step to analyze the situation.

• Track the patients and nurse interactions.




Wearable Call



Workflow management




Incident replay

Distress and assistance call: staff safety and efficiency

• Single push for assistance call, triple push for distress call

• Continuous updates on location and interactions




Wearable Call



Workflow management




Incident replay

Locate, manage, integrate, visualize, analsye and transform your organization

Patient Journey and Wayfinding

• Efficient day hostpitalisation flow.

• Full EMR integration of location data.




Wearable Call



Workflow management




Incident replay

New Coronavirus (2019-nCoV) in Wuhan, China

• Contact tracking between patients and staff in case of infections.




Wearable Call



Workflow management




Incident replay

Typical RTLS based healthcare workflows

Alarm workflow,

communication and

collaboration

Operational workflows

in the organizationClinical workflows

• OR workflows

• ED workflows

• ...

• Room management

• Hand hygiene

• Transport workflows

• Asset management

• Care registration

• …

• Alarm management

• Secure messaging

• Care team collaboration

• Context aware integrations

• …

Alarm Flows

Patient launches an alarm

(active or passive)

Smart alarm distribution trough

AQURA Flow

Flows are defined by:

• Regimes

• Type of call

• Urgence

• Availability of the nurse

• ...

I’m busy

with a

patient

I get all needed

information in

the alarm

ACCEPTREJECT

Alarm Flows

Patient launches an alarm

(active or passive)

Smart alarm distribution trough

AQURA Flow

Flows are defined by:

• Regimes

• Type of call

• Urgence

• Availability of the nurse

• ...

AQURA Flow

The central brain for notification distribution.

- Configure powerful scenarios

- Notification workflows

- Create rules what notifications go where under

what conditions

- Add rich context data to notifications

AQURA Apps

End-to-end hospital workflows

Nurse call

Real-time

localization

EHR

Messaging

systems

Medical

devices …

today added value comes from integration

Advanced Workflows

Easy tag assignment and management

• Tags can be scanned for assignment to patients and staff

• Workflow integration through HL7 and FHIR




Wearable Call



Workflow management




Incident replay

Statistics and logging

• AI reasoning on the localization data for actionable insights.

location data API




Wearable Call



Workflow management




Incident replay

Wireless cancellation unit with identification

• Automatic identification within 1 meter.

• Cancellation (green button)

• Presence (green button)

• Rounding (grey button)

• Direct assistance (yellow button)

Agenda





• Conclusions

TRIGGERS &

SENSORS

PROCESSING DISTRIBUTION REACTION HANDLING &

REGISTRATION

Capture triggers and data

Wired – wireless

3rd party triggers and sensors

Decision making

Business logic

Workflow

Rules

Communication

Intercom - voice

Workflow

Real-time data distribution

Mobile devices

Fixed devices

3rd parties

Identification

Care registration

Logging

Dashboards & reports

END-TO-END CARE COMMUNICATION WITH CONTEXT

CONTEXT Location

Person information

Camera

Nurse status

Monitoring values

Etc.Actionable data

... for nurses, patients or residents and family.

Scalable to

your needs

A modular

platform, with

different

building blocks

allowing easy

extensions,

installation and

maintenance.

Trusted &

reliable

A trustworthy

solution designed to

operate 24 hours a

day for 7 days a

week.

Designed for

healthcare

An intuitive user

experience: the

system is designed

for the healthcare

sector: simple,

integrated and

pleasant to use, yet

powerful and

effective.

Integrates

nicely

Connectors and

API’s allow

integration with

existing systems

already in place

for a seamless

experience.

Innovative technology at

the service of people

The finest

technology as

a means to an

end. Accurate

indoor person

localization solving

problems that

could not be

solved before.

Agenda





• Conclusions

Operational efficiency enabled by AQURA RTLS

Alarming

Registration

ACCEPT

BUSY

Care Communication

« From A to Z »

Communication et

traitement des alarmes

Call for help Notify

Reaction

Active and passive The right person

with the right context info

Communication

and flow of the alarms

RegistrationIdentify,

analyze and optimize

Share your efficiency

challenges with us:

https://twitter.com/JohnGesquiere

@JohnGesquiere

[email protected]

https://www.linkedin.com/in/johngesquiere/

https://www.televic-healthcare.com/en

https://twitter.com/JohnGesquiere


https://www.linkedin.com/in/johngesquiere/


Questions ?

john gesquiere, televic healthcare...2020/02/11 · building blocks allowing easy extensions,...

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