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Real Time Location Data
driving operational efficiency
John Gesquiere, Televic Healthcare
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Agenda
• Televic Healthcare company introduction
• Healthcare challenges
• 10 RTLS enabled operational efficiency drivers
• The AQURA Patient Oriented care communication system
• Conclusions
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Agenda
• Televic Healthcare company introduction
• Healthcare challenges
• 10 RTLS enabled operational efficiency drivers
• The AQURA Patient Oriented care communication system
• Conclusions
![Page 4: John Gesquiere, Televic Healthcare...2020/02/11 · building blocks allowing easy extensions, installation and maintenance. Trusted & reliable A trustworthy solution designed to operate](https://reader034.vdocuments.site/reader034/viewer/2022042222/5ec95357648fc938f54411d9/html5/thumbnails/4.jpg)
Critical care communication for healthcare
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75 years and
counting…
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Render ziekenhuis van toekomst?
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About Televic
> € 100 M
turnover
>1,000
employees
Group HQ
Belgium
Televic
UK
Televic
France
Televic
China
JHST
China
PTCS
India
Televic
Bulgaria
(2x)
Televic
US
10 offices
worldwide
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Innovative Communication Technology
DELIVERUnique, customized
services
CREATEResearch-based
solutions
BUILDHigh-quality
products and solutions
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Serving fourniche markets
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We believe in ...
Providing safety at all times
During critical events you need a system you can trust and provides peace-of-mind that help is
always within reach.
A “people first” approach.
Personalized care that meets individual needs.
Innovative technology used at the service of people.
Improving quality of care.
Helping caregivers to deliver better care by increasing their productivity; reducing stress-levels
and improve work satisfaction. We do this by using smart communication technology.
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We optimize workflows for healthcare institutions using
high-end communication technology
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Our customers are active in different markets ...
Hospitals Nursing Homes Assisted Living Homes
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Agenda
• Televic Healthcare: company introduction
• Healthcare Challenges
• 10 RTLS enabled operational efficiency drivers
• The AQURA Patient Oriented Care Communication system
• Conclusions
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Challenges in healthcare
Patientsafety & comfort
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Challenges in healthcare
Staffsafety
Patientsafety & comfort
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Challenges in healthcare
Staffsafety
Workefficiency
Patientsafety & comfort
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IMAGINE WHAT YOU CAN
DO WHEN YOU KNOW THE
THE REAL-TIME LOCATION
OF ANYONE
AT ANY TIME…
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Agenda
• Televic Healthcare: company introduction
• Healthcare Challenges
• 10 RTLS enabled operational efficiency drivers
• The AQURA Patient Oriented Care Communication system
• Conclusions
![Page 20: John Gesquiere, Televic Healthcare...2020/02/11 · building blocks allowing easy extensions, installation and maintenance. Trusted & reliable A trustworthy solution designed to operate](https://reader034.vdocuments.site/reader034/viewer/2022042222/5ec95357648fc938f54411d9/html5/thumbnails/20.jpg)
10 RTLS enabled operational efficiency drivers
Patient/staff localization
Patient journey and wayfinding
Wearable Call
Staff distress and assistance call
Wandering detection & prevention
Workflow management
Statistis and logging
Contact tracking & infection control
Nurse call integration & automation
Incident replay
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10 RTLS enabled operational efficiency drivers
Patient/staff localization
Patient journey and wayfinding
Wearable Call
Staff distress and assistance call
Wandering detection & prevention
Workflow management
Statistis and logging
Contact tracking & infection control
Nurse call integration & automation
Incident replay
![Page 22: John Gesquiere, Televic Healthcare...2020/02/11 · building blocks allowing easy extensions, installation and maintenance. Trusted & reliable A trustworthy solution designed to operate](https://reader034.vdocuments.site/reader034/viewer/2022042222/5ec95357648fc938f54411d9/html5/thumbnails/22.jpg)
Televic AQURA
Real Time Location System
(RTLS)
Triple Technology
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AQURA Technology
EP2469298
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Triple indoor location technology
Magnetic field Room signal
M R
TR
Radio communicator
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MODULAR: Start small and scale up
EASY INSTALL, EASY USE
PERSONALIZED: 1 tag, different profiles
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Room exact indoor
localization system
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Map a
ccura
cy
Flo
or
accura
cy
AQURA
Location
Technology
ENABLING
Real-time localization
with room level
accuracy
Classic
Location
Technology
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10 RTLS enabled operational efficiency drivers
Patient/staff localization
Patient journey and wayfinding
Wearable Call
Staff distress and assistance call
Wandering detection & prevention
Workflow management
Statistis and logging
Contact tracking & infection control
Nurse call integration & automation
Incident replay
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Room based nurse call
vs. personal calls
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Room based versus
person based calls
• Call units fixed in walls or bed trunks
• Wiring problems
• Personal call linked to the room
→ Personal call with accurate localisation
→ Wireless call units for room based calls
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10 RTLS enabled operational efficiency drivers
Patient/staff localization
Patient journey and wayfinding
Wearable Call
Staff distress and assistance call
Wandering detection & prevention
Workflow management
Statistis and logging
Contact tracking & infection control
Nurse call integration & automation
Incident replay
![Page 32: John Gesquiere, Televic Healthcare...2020/02/11 · building blocks allowing easy extensions, installation and maintenance. Trusted & reliable A trustworthy solution designed to operate](https://reader034.vdocuments.site/reader034/viewer/2022042222/5ec95357648fc938f54411d9/html5/thumbnails/32.jpg)
Providing
“call “Don’t loose time searching people!”
Real-time indoor location anytime
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Lea’s room
Providing comfort
“personalized freedom of movement”
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Lea’s room
For example: during nighttime
patient should stay in his room
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Providing traceability
“analyze and improve daily operations”
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Providing safety
“keep patients and residents safe”
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10 RTLS enabled operational efficiency drivers
Patient/staff localization
Patient journey and wayfinding
Wearable Call
Staff distress and assistance call
Wandering detection & prevention
Workflow management
Statistis and logging
Contact tracking & infection control
Nurse call integration & automation
Incident replay
![Page 38: John Gesquiere, Televic Healthcare...2020/02/11 · building blocks allowing easy extensions, installation and maintenance. Trusted & reliable A trustworthy solution designed to operate](https://reader034.vdocuments.site/reader034/viewer/2022042222/5ec95357648fc938f54411d9/html5/thumbnails/38.jpg)
Care Operations Center
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Incident replay
• Replay an incident step-by-step to analyze the situation.
• Track the patients and nurse interactions.
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10 RTLS enabled operational efficiency drivers
Patient/staff localization
Patient journey and wayfinding
Wearable Call
Staff distress and assistance call
Wandering detection & prevention
Workflow management
Statistis and logging
Contact tracking & infection control
Nurse call integration & automation
Incident replay
![Page 41: John Gesquiere, Televic Healthcare...2020/02/11 · building blocks allowing easy extensions, installation and maintenance. Trusted & reliable A trustworthy solution designed to operate](https://reader034.vdocuments.site/reader034/viewer/2022042222/5ec95357648fc938f54411d9/html5/thumbnails/41.jpg)
Distress and assistance call: staff safety and efficiency
• Single push for assistance call, triple push for distress call
• Continuous updates on location and interactions
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10 RTLS enabled operational efficiency drivers
Patient/staff localization
Patient journey and wayfinding
Wearable Call
Staff distress and assistance call
Wandering detection & prevention
Workflow management
Statistis and logging
Contact tracking & infection control
Nurse call integration & automation
Incident replay
![Page 43: John Gesquiere, Televic Healthcare...2020/02/11 · building blocks allowing easy extensions, installation and maintenance. Trusted & reliable A trustworthy solution designed to operate](https://reader034.vdocuments.site/reader034/viewer/2022042222/5ec95357648fc938f54411d9/html5/thumbnails/43.jpg)
Locate, manage, integrate, visualize, analsye and transform your organization
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Patient Journey and Wayfinding
• Efficient day hostpitalisation flow.
• Full EMR integration of location data.
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10 RTLS enabled operational efficiency drivers
Patient/staff localization
Patient journey and wayfinding
Wearable Call
Staff distress and assistance call
Wandering detection & prevention
Workflow management
Statistis and logging
Contact tracking & infection control
Nurse call integration & automation
Incident replay
![Page 46: John Gesquiere, Televic Healthcare...2020/02/11 · building blocks allowing easy extensions, installation and maintenance. Trusted & reliable A trustworthy solution designed to operate](https://reader034.vdocuments.site/reader034/viewer/2022042222/5ec95357648fc938f54411d9/html5/thumbnails/46.jpg)
New Coronavirus (2019-nCoV) in Wuhan, China
• Contact tracking between patients and staff in case of infections.
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10 RTLS enabled operational efficiency drivers
Patient/staff localization
Patient journey and wayfinding
Wearable Call
Staff distress and assistance call
Wandering detection & prevention
Workflow management
Statistis and logging
Contact tracking & infection control
Nurse call integration & automation
Incident replay
![Page 48: John Gesquiere, Televic Healthcare...2020/02/11 · building blocks allowing easy extensions, installation and maintenance. Trusted & reliable A trustworthy solution designed to operate](https://reader034.vdocuments.site/reader034/viewer/2022042222/5ec95357648fc938f54411d9/html5/thumbnails/48.jpg)
Typical RTLS based healthcare workflows
Alarm workflow,
communication and
collaboration
Operational workflows
in the organizationClinical workflows
• OR workflows
• ED workflows
• ...
• Room management
• Hand hygiene
• Transport workflows
• Asset management
• Care registration
• …
• Alarm management
• Secure messaging
• Care team collaboration
• Context aware integrations
• …
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Alarm Flows
Patient launches an alarm
(active or passive)
Smart alarm distribution trough
AQURA Flow
Flows are defined by:
• Regimes
• Type of call
• Urgence
• Availability of the nurse
• ...
I’m busy
with a
patient
I get all needed
information in
the alarm
ACCEPTREJECT
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Alarm Flows
Patient launches an alarm
(active or passive)
Smart alarm distribution trough
AQURA Flow
Flows are defined by:
• Regimes
• Type of call
• Urgence
• Availability of the nurse
• ...
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AQURA Flow
The central brain for notification distribution.
- Configure powerful scenarios
- Notification workflows
- Create rules what notifications go where under
what conditions
- Add rich context data to notifications
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AQURA Apps
![Page 53: John Gesquiere, Televic Healthcare...2020/02/11 · building blocks allowing easy extensions, installation and maintenance. Trusted & reliable A trustworthy solution designed to operate](https://reader034.vdocuments.site/reader034/viewer/2022042222/5ec95357648fc938f54411d9/html5/thumbnails/53.jpg)
End-to-end hospital workflows
Nurse call
Real-time
localization
EHR
Messaging
systems
Medical
devices …
today added value comes from integration
Advanced Workflows
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Easy tag assignment and management
• Tags can be scanned for assignment to patients and staff
• Workflow integration through HL7 and FHIR
![Page 55: John Gesquiere, Televic Healthcare...2020/02/11 · building blocks allowing easy extensions, installation and maintenance. Trusted & reliable A trustworthy solution designed to operate](https://reader034.vdocuments.site/reader034/viewer/2022042222/5ec95357648fc938f54411d9/html5/thumbnails/55.jpg)
10 RTLS enabled operational efficiency drivers
Patient/staff localization
Patient journey and wayfinding
Wearable Call
Staff distress and assistance call
Wandering detection & prevention
Workflow management
Statistis and logging
Contact tracking & infection control
Nurse call integration & automation
Incident replay
![Page 56: John Gesquiere, Televic Healthcare...2020/02/11 · building blocks allowing easy extensions, installation and maintenance. Trusted & reliable A trustworthy solution designed to operate](https://reader034.vdocuments.site/reader034/viewer/2022042222/5ec95357648fc938f54411d9/html5/thumbnails/56.jpg)
Statistics and logging
• AI reasoning on the localization data for actionable insights.
location data API
![Page 57: John Gesquiere, Televic Healthcare...2020/02/11 · building blocks allowing easy extensions, installation and maintenance. Trusted & reliable A trustworthy solution designed to operate](https://reader034.vdocuments.site/reader034/viewer/2022042222/5ec95357648fc938f54411d9/html5/thumbnails/57.jpg)
10 RTLS enabled operational efficiency drivers
Patient/staff localization
Patient journey and wayfinding
Wearable Call
Staff distress and assistance call
Wandering detection & prevention
Workflow management
Statistis and logging
Contact tracking & infection control
Nurse call integration & automation
Incident replay
![Page 58: John Gesquiere, Televic Healthcare...2020/02/11 · building blocks allowing easy extensions, installation and maintenance. Trusted & reliable A trustworthy solution designed to operate](https://reader034.vdocuments.site/reader034/viewer/2022042222/5ec95357648fc938f54411d9/html5/thumbnails/58.jpg)
Wireless cancellation unit with identification
• Automatic identification within 1 meter.
• Cancellation (green button)
• Presence (green button)
• Rounding (grey button)
• Direct assistance (yellow button)
![Page 59: John Gesquiere, Televic Healthcare...2020/02/11 · building blocks allowing easy extensions, installation and maintenance. Trusted & reliable A trustworthy solution designed to operate](https://reader034.vdocuments.site/reader034/viewer/2022042222/5ec95357648fc938f54411d9/html5/thumbnails/59.jpg)
Agenda
• Televic Healthcare: company introduction
• Healthcare Challenges
• 10 RTLS enabled operational efficiency drivers
• The AQURA Patient Oriented Care Communication system
• Conclusions
![Page 60: John Gesquiere, Televic Healthcare...2020/02/11 · building blocks allowing easy extensions, installation and maintenance. Trusted & reliable A trustworthy solution designed to operate](https://reader034.vdocuments.site/reader034/viewer/2022042222/5ec95357648fc938f54411d9/html5/thumbnails/60.jpg)
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TRIGGERS &
SENSORS
PROCESSING DISTRIBUTION REACTION HANDLING &
REGISTRATION
Capture triggers and data
Wired – wireless
3rd party triggers and sensors
Decision making
Business logic
Workflow
Rules
Communication
Intercom - voice
Workflow
Real-time data distribution
Mobile devices
Fixed devices
3rd parties
Identification
Care registration
Logging
Dashboards & reports
END-TO-END CARE COMMUNICATION WITH CONTEXT
CONTEXT Location
Person information
Camera
Nurse status
Monitoring values
Etc.Actionable data
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... for nurses, patients or residents and family.
Scalable to
your needs
A modular
platform, with
different
building blocks
allowing easy
extensions,
installation and
maintenance.
Trusted &
reliable
A trustworthy
solution designed to
operate 24 hours a
day for 7 days a
week.
Designed for
healthcare
An intuitive user
experience: the
system is designed
for the healthcare
sector: simple,
integrated and
pleasant to use, yet
powerful and
effective.
Integrates
nicely
Connectors and
API’s allow
integration with
existing systems
already in place
for a seamless
experience.
Innovative technology at
the service of people
The finest
technology as
a means to an
end. Accurate
indoor person
localization solving
problems that
could not be
solved before.
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Agenda
• Televic Healthcare: company introduction
• Healthcare Challenges
• 10 RTLS enabled operational efficiency drivers
• The AQURA Patient Oriented Care Communication system
• Conclusions
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Operational efficiency enabled by AQURA RTLS
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Alarming
Registration
ACCEPT
BUSY
Care Communication
« From A to Z »
Communication et
traitement des alarmes
Call for help Notify
Reaction
Active and passive The right person
with the right context info
Communication
and flow of the alarms
RegistrationIdentify,
analyze and optimize
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Share your efficiency
challenges with us:
https://twitter.com/JohnGesquiere
@JohnGesquiere
https://www.linkedin.com/in/johngesquiere/
https://www.televic-healthcare.com/en
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Questions ?