Job Design

Pradeep Singha

Job design involves conscious efforts to organize task, duties and responsibilities in to a unit of work to achieve certain objectives. Job design follows job analysis.

Easier to design new jobs than redesign existing jobs.

Job Design

OBJECTIVES OF THE ORGANIZATION

Greater Job Satisfaction

Increased Performance

Reduced Absenteeism & Turnover

Greater Profitability

Techniques of Job Design

Individual Design Options Group Design Options

WORK SIMPLIFICATION

JOB ROTATIONRotating from job to jobwithin an organization.

JOB ENLARGEMENTAdding more tasks to thejob: Horizontal Loading

JOB ENRICHMENTMaking jobs moremeaningful andChallenging: VerticalLoading

WORK TEAMS

Large task that is completed bya group of specific taskAssignments.

AUTONOMOUS WORKGROUPS

Work teams are given a goal toachieve and the control over its accomplishment.

Job DesignTechniques

Factors Affecting Job Design

Organizational Factor

Environmental Factor

Behavioral Factor

Organizational FactorWork flow

Ergonomics

Work practices

Environmental FactorEmployee Abilities and

Availability

Social and Cultural Expectation

Behavioral Factor

Feedback

Use of abilities

Variety

Common Techniques

SpecializationJob enlargementJob enrichmentJob rotation

Job specialization Involves

Breaking jobs into small component parts.

Assigning specialists to do each part.

Found in manufacturing & service industries.

AdvantagesMore efficientLower training costsPeople learn jobs more

quicklyBetter person/job

matching

Disadvantages Less flexibility Repetitive, boring tasks Meaningless, monotonous

work High job dissatisfaction No opportunity to develop

and acquire new skills

Job Rotation

Rotating people periodically from job to jobReduces boredom, increases flexibilityHelps minimize repetitive strain injuriesCan have some process loss

Job Enrichment Strategies

Empowering employeesgiving employees more autonomyfeeling of control and self-efficacy

Forming natural work unitscompleting an entire taskassigning employees to specific clients

Establishing client relationshipsemployees put in direct contact with clients

Current Trends in Job Design

Flextime

Compressed Workweek

Job Sharing

Telecommuting

CASE

Amit’s Duties and ResponsibilitiesBASIC DUTIES

Scheduling his sub -ordinate salesmen for

sales.

Making Reports of Sales

Listening to consumer responses and feedbacks

and forwarding them to the seniors.

New Job Designed

Job Enrichment

Scheduling his sub-ordinate salesmen

+

Target was given to him with adequate powers to achieve it

New Job DesignedJob Enlargement

Listening to consumer responses and feedbacks and forwarding them to the seniors.

+Trained to guide and suggest unsatisfied consumers.

Employee Satisfaction is Organization’s Success

Thank You!