job design, job analysis and human resource

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  • 8/14/2019 Job Design, Job Analysis and Human Resource

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    Job Design, JobAnalysis and HumanResource Planning

    Module 2

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    Job & Position

    Job consists of a group of relatedactivities and duties

    Position consists of different dutiesand responsibilities performed byonly one employee

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    e a ons p o oRequirements & HRM

    FunctionsRecruitment

    Job specification

    A statement of knowledge, skills andabilities required of a person performinga job

    SelectionJob description

    It is the statement of tasks, duties andresponsibilities of a job

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    e a ons p o oRequirements & HRM

    FunctionsTraining and Development

    Discrepancy between the jobholder

    and the requirements contained inthe descriptionPerformance AppraisalCompensation Management

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    Job Analysis

    Process of obtaining information aboutjobs by determining what the duties,

    tasks or activities of the jobs are

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    Job Analysis

    Consists of:Job Description: It is a written record of

    the duties, responsibilities andrequirements of a particular job.

    Title, duties, working conditions,location, etc of the job.

    Job Specification: It is a written recordof the requirements in an individualworker for a given job. It refers to thesummary of the personalcharacteristics required for the job.

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    Gathering JobInformation

    InterviewsQuestionnaires

    ObservationDiaries

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    Purpose and use of JA

    Organization and man powerplanning

    Recruitment & selectionWage and salary administrationEmployee training and developmentPerformance appraisalHealth and safety.

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    Content of JA

    Job identificationSignificant characteristics of the job.

    Job dutiesWhich material and equipment theworker uses

    How a job is performedRequired personnel attributesJob relationship.

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    Content of JA

    Job Description

    Job title

    Job Identification Job Duties Relation to other jobs Supervision given /

    taken

    Machines, tools,equipments

    Materials and formsused

    Conditions of work Hazards

    Job Specification

    Psychological

    characteristics PersonalCharacteristics

    PhysicalCharacteristics

    Other factors ofdemographic nature

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    Problems with JobDescriptions

    If poorly written, with vague terms,they give little help

    Not updatedContain specifications not related tojob success

    Can limit scope of activities of

    jobholder

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    Job Design

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    Job Design

    Concerned with structuring jobs inorder to improve organization

    efficiency and employee jobsatisfaction

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    Basis for Job Design

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    Behavioral concerns

    Job enrichmentJob characteristics model

    Employee empowerment

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    Job Enrichment

    Enhancing a job by adding moremeaningful l tasks and duties to

    make the work more rewarding orsatisfying

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    Job characteristicsmodel

    Job design that purports that threepsychological states

    Experiencing meaningfulness of the workperformed

    Responsibility for work outcomes

    Knowledge of results of work performed

    - of a jobholder result in improvedwork performance, internalmotivation and lower absenteeismand turnover

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    Job characteristicsmodel

    Five characteristics that produce the3 psychological states are

    Skill varietyTask identity

    Task significance

    Autonomy

    Feedback

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    Employee Empowerment

    Granting employees power to initiatechange, thereby encouraging them

    to take charge of what they doTechnique of involving employees in

    their work through the process of

    inclusion

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    Industrial EngineeringConsiderations

    A field of study concerned withanalyzing work methods and

    establishing time standards

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    ErgonomicConsiderations

    An interdisciplinary approach todesigning equipment and systems

    that can be easily and efficientlyused by human beings

    Job to person, rather than person to

    job

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    Designing work forGroup/Team Contributions

    Employee Involvement GroupsEmployee Teams

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    Employee InvolvementGroups

    Groups of employees who meet toresolve problems or offer

    suggestions for organizationalimprovement

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    Employee teams

    Work functions are structured forgroups rather than for individuals andteam members are given discretion in

    matters traditionally considered likeprocess improvement, productdevelopment etc

    Synergy

    Support Listen and Clarify

    Disagree

    Consensus

    Acceptance

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    Employee teams

    Teams Cross functional teams

    Project teams

    Self directed teams

    Task force teams

    Process improvement teams

    Virtual teams

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    Human Resource

    Planning

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    Human ResourcePlanning

    Process of anticipating and makingprovision for the movement of

    people into, within and out of anorganization

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    Objectives of HRP

    To foresee employee turnover andmake arrangements for minimizing

    turnover and filling consequentvacanciesTo meets needs arising from

    expansion, diversification etcTo foresee impact of technology on

    workTo estimate cost of human resources

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    Factors affecting HRP

    Internal factors: Company policies and strategies

    Human resource policiesJob analysis

    Time horizons

    Companys production operationpolicies

    Trade unions

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    Benefits of HRP

    Offsets uncertainty and changes tomaximum extent

    Helps anticipate costTo plan for facilitiesTo give an idea on selection methods

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    Process of HRP

    Analyzing organizational plan Forecasting

    Demand forecasting

    Supply forecasting Estimating net HR requirements Action plan for Redeployment,

    Retrenchment Forecast future supply from all sources Action plan for Outsourcing,

    Recruitment & Development Modify organizational plan Retention plan

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    Forecasting

    Internal Labor SupplyExternal Labor Supply

    When organization lacks internalsupply

    Staffing entry level positions

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    Forecasting

    Internal Labor Supply Staffing tables graphic

    representation of all organizational

    jobs along with the numbers ofemployees currently occupying these

    jobs and future employmentrequirements

    Markov Analysis method for trackingthe pattern of employee movementsthrough various jobs

    Skill inventories files of education,

    experience, interests, skills, etc that

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    Forecasting

    Internal Labor Supply Replacement charts - listings of

    current jobholders and persons whoare potential replacements if anopening occurs

    Succession planning process of

    identifying, developing and trackingkey individuals for executivepositions

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    Process of HRP

    Analyzing organizational plan Forecasting

    Demand forecasting

    Supply forecasting Estimating net HR requirements Action plan for Redeployment,

    Retrenchment (due to surplus) Forecast future supply from all sources (due

    to shortage) Action plan for Outsourcing, Recruitment &Development

    Modify organizational plan Retention plan