jim youthlab 2014 | josh dhaliwal, mobileyouth

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Dispelling the Myths Around Youth and Youth Marketing Josh Dhaliwal mobileYouth

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Voor de zesde keer op rij organiseert JIM het jaarlijkse jongerenonderzoek Youthlab. Josh Dhaliwal director van mobileYouth, UK gaf een keynote speech over de mythes rond jongeren en jongeren marketing.

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Page 1: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

Dispelling the Myths Around Youth and Youth Marketing

Josh Dhaliwal

mobileYouth

Page 2: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

Tweet#JIMYL2014

Page 3: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

We are a team of digital anthropologists, published authors & research analysts covering 65 markets.

Established in 2001 we are a research advisory firm focused on the youth mobile market.

Page 4: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

We’ve helped 300+ clients across 80 countries better understand young consumers through research and consulting.

Page 5: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

Traditional v Modern Research Methodologies

Source: mobileYouth 2014

Page 6: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

1. Myths and Realities2. Social spaces3. What can you practically do?

Page 7: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

5 Myths About Youth

Page 8: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

1. Youth Are All The Same

2. Youth Have No Money

3. Youth Want You To Be Fun, Exciting And Cool

4. Youth Are Always Online

5. Youth Want A Relationship With Your Brand

Page 9: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

Youth Grow Up Too Fast These Days

REALLY?

Page 10: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

What Is The Reality?

Page 11: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

There are 2 things fundamentally important to all young people which makes them different.

1. The Need To Belong

2. The Need To Be Significant

Page 12: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

People buy on Emotion and justify with Logic

Page 13: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth
Page 14: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

Who here is a Game of Thrones fan?

Page 15: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

Who here speaks Dothraki?

Page 16: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

Why do some people queue for days outside Apple stores?

Page 17: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

% monthly spending by category for 14-18 year olds

Mobile bill

Eating Out

Concerts & events

Travel

Music & movies

Others

Youth Spend Money On Social tools And Activities

Teen monthly pocket money spending by category (14-18 year olds)

Mobile is top teen spending category

Finding Belonging

Source: mobileYouth 2014

Page 18: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

find unique items different from others

put together an original ensemble

find a bargain on luxury brands

get retro style clothes

get items for a costume

Youth Spend Money To Express Their Identity

Why do you shop at thrift stores? (14-18 year olds)

% teens who shop at thrift stores

Finding Significance

Source: mobileYouth 2014

Page 19: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

As Consumers only 10% of Youth are Influencers, they are your FANS.

Page 20: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

Globally, youth control $1.1 trillion in disposable income.

Page 21: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

Youth prefer face to face interaction above all else

Preferred method of communicating with friends and family (14-21 year olds)

Source: mobileYouth 2014

Page 22: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

To plan a meetup

To share my

location

To see if they are

free

To share informatio

n

To say hi

Top 5 situations when teens use SMS/mobile IM (15-17 year olds)

Offline meetups is the top reason to message peers

% 15-17 year olds who own a smartphone

Youth use technology to facilitate offline behavior

Source: mobileYouth 2014

Page 23: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth
Page 24: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

3 levels of youth social universe

Discrete Network

Interest Economy

Open Network

Who do you trust the most? (14-18 year olds)

Close friends

Family members

Facebook updates

Expert blog reviews

Online reviews

TV and Print Ads

% who trusted ‘strongly’ or ‘very strongly’

Discrete Network

Interest Economy

Open Network

Most trusted friends are in Discrete Networks

Source: mobileYouth 2014

Page 25: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

Peers influence youth purchase decisions

% 18-29 year olds who bought a smartphone in last 3 months

Passive Recommendation

Active Recommendation

Other Media

I saw a friend use the phone

I saw a friend play games on it

A friend told me about it

I saw an ad on TV

My parents decided for me

What made you choose the handset brand you bought? (18-29 year olds)

Passive influence drives purchase decision

Source: mobileYouth 2014

Page 26: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

Social Spaces are where young people connect.

Page 27: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

Young people don’t want a relationship with you.

Page 28: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

HANG OUT

Page 29: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

SHARE EXPERIENCES

Page 30: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

BE PART OF THE STORY

Page 31: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

PLAY

Page 32: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

ASPIRE

Page 33: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

LEARN

Page 34: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

BELIEVE

Page 35: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

CONNECT

Page 36: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

Successful brands understand that their products exist to help make it EASIER or do BETTER all the things young people want to do.

Page 37: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

What does the present generation of young people want to be when they grow up?

Pop star

Actor

Sports star

Page 38: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

Teacher

Banker

Doctor

1980s

= RESPECT

Page 39: JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

The 3 Stage Process To Developing Your Marketing Strategy

1. Identify Your Fans

2. Discover What They Want

3. Help Them Get What They Want