jessica steele
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Jessica Steele13080 Pleasant Hill DrFarmington, AR 72730
I am an energetic, hardworking, detail-oriented individual
My experience lies in working in the public relations field with customerservice and sales. I am very good at relating to people and understanding their needs and expectations in a service oriented atmosphere.Authorized to work in the US for any employer
WORK EXPERIENCEManagerEnterprise Rent-A-Car Northwest ArkansasNovember 2015-PresentResponsibilities:Helping customers during all parts of a rental transaction, collecting on accounts receivables, marketing to major accounts in my area, focusing on sales to drive additional revenue for the office, communicating with insurance adjustors on behalf of customers, and helping with logistics in the branch.
Digital Sales ExecutiveYP - Little Rock, AR - June 2015 to November 2015ResponsibilitiesI was responsible for setting appointments with small to medium sizebusinesses, then going on sales calls. Iwas responsible for a monthly objective and following up with allcustomers to make sure they were satisfied with the performance of our products and serve as a consultant to them if any issues were to occur.
Skills UsedSales, customer service, customer relations, communication skills
Assistant ManagerEnterprise Rent-A-Car - Owensboro, KY - April 2013 to January 2015ResponsibilitiesManaged 3 branch offices for Enterprise Rent-A-Car, with theresponsibility of supervision of eight full-timeemployees and 16 temporary employees. Responsible for accounts
receivable, accounts payable, corporate accounts, assured vehicle available for reservations on a daily basis.
As Logistic Specialist, I was responsible for overseeing a daily fleet ofapproximately 200 cars to ensure vehicle availability to four offices.
AccomplishmentsEach office that I was assigned to was underachieving in their rentalgoals. Within 3 months at each office, I had the branch working at a high performance rating in customer service and revenue percentage increasedin both customer and corporate accounts.
As a management trainee, I was recognized by the company as being in thetop 10 percent of sales for the state of Kentucky.
EDUCATION
BS in Business Adminstration, Marketing and CommunicationUniversity of the Cumberlands, UK - Williamsburg, KY2010 to 2012
Transferred to University of the Cumberlands in CommunicationsArkansas State University - Jonesboro, AR2006 to 2008
High School DiplomaJessieville High School - Jessieville, AR
SKILLS
My skills are in the management area which include marketing, customerservice, logistics, accounts receivable and payable, and creating a sales culture and environment for myself and employees.