Jesmond Community Leisure 2014 Annual Report and Accounts

Presented June 2015 Contents Page

Chair’s Report 1Building Development Group 2Communications Group 3Personnel Group 4Looking Ahead Group 5Finance and Fundraising Group 5Finance Director’s Report 6Financial Accounts 8Chief Executive’s Report 10Our Customers 12Who’s Who 13

Jesmond Community Leisure is a company limited by guarantee, registered in England

and Wales with registered No. 2645699. It is also a registered charity, No.1010563, with

registered office at St. George's Terrace, Jesmond, Newcastle upon Tyne NE2 2DL.

Telephone Number: 0191 281 2482 ; Website: www.jesmondcommunityleisure.co.uk .

Chair's ReportI am pleased to report that Jesmond Community Leisure has enjoyed another successful and busy year. That is to not say that the past 12 months have been without their challenges, far from it. But, what has hugely impressed me has been the way in which our staff, volunteers and trustees have taken on and met these challenges. The evidence is clear to see, the continued improvements to our

building, our increased and improved range of activities, and the work we continue to undertake with other community groups, most notably our blossoming relationship with Jesmond Library, the support we offer to Fenham Pool and our continued participation in the Jesmond Community Festival, to name but a few.

The economic climate is still far from being ideal and this in itself has, and will continue to have, a major impact on our City and Region and ultimately on our activities. But there are signs that things are beginning to change for the better, and with this change I am sure that there will be plenty of opportunities which will allow us to continue to grow and flourish in the coming years.

We have in recent times been able to ride the economic uncertainties. Our continued investment in our facilities has to allow us to provide our loyal customers with the environment and equipment that they expect and deserve. During the past 12 months, thanks to Mike and Lorna Miller and Dave Rushforth, we have continued our programme of refurbishment as the foyer walls, doors and frames have all been repainted, along with new notice boards which now proudly display our new themed posters designed by the Chair of our Communications Group, Paul Rea. The new extension, opened back in December 2012, is now well established and well used, as is Jala Therapies, which has also expanded its range of therapy treatments. All the showers have undergone refurbishment and the toilet area in the female changing room has also been fully refurbished. Being ever conscious of our carbon foot print and our impact on the environment, we are currently in the throes of a programme that will see us replacing all our existing lights with low energy LED flat panel lighting. 

I am very pleased to report that our website continues to receive positive feedback and the number of ‘hits’ that it has received over the past 12 months has been extremely healthy and continues to grow. Our social media activity has also increased, as I am sure a good number of you will have witnessed. In this regard, I would like to say a big thank you to Donna and Julie who have been the driving force behind our Facebook, Twitter and website activity. Supported by the Communications Group, they have used these communication channels to regularly update our customers with general news items as well as information them about new classes and sessions. I can also report that there are exciting plans afoot to increase the use of these communication channels in the future, so stay tuned for news of future developments. 

My personal highlight of the year has been the launch of Jesmond Aqua School and Jesmond Aqua Academy which took place in October 2014.This exciting initiative was conceived at our Strategy Day following suggestions made by members of staff led by Phil Drape. Through their hard work, Phil and his team have totally revamped our approach to the swimming lesson programme that we offer to children. The launch has been very well received and the good news is that we now hold waiting lists for courses, as on Saturday mornings we have over 40 children in the Pool, with their parents watching them. Moving forward we have very high hopes that this success will continue and that it will ultimately lead to the formation of a thriving group of competitive junior swimmers – well done to Phil and his team!

It would be remiss of me not to mention that in September 2014 we received with much sadness the resignation of our long serving Finance Director Jane Gibbon. Jane has been a stalwart of the trustees for a good number of years and she will be

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sorely missed. Her experience and expertise of all things financial have over the years been hugely invaluable. The dedication she has shown in the preparation our Annual Accounts, budgets, management accounts as well as her pioneering work in the area of our Social Accounts has been immense and greatly appreciated. I would therefore like to go on record and thank Jane for all her dedication and hard work in keeping us on the financial ‘straight and narrow’ – thank you Jane!

Again, we held our annual 555 Aquathon in 2014 and whilst the number of entries was not as high as in previous years, we did still receive positive feedback from all those who took part. So I would like to take the opportunity to say thank you to Scott Armstrong for his continued drive and enthusiasm in organising what has always been a well organised event.

I would like to take the opportunity to thank all those individuals connected and involved with Jesmond Community Leisure, especially our hard working staff and volunteers. I have always been hugely impressed, and continue to be so, with their commitment and dedication without which we would not be the success we are today. I am especially grateful to Glenn Armstrong, Chris Clarke and Mike Miller for their support and guidance over the past year –thank you!

Finally, it goes without saying that I wish my successor, Mike Miller, all the very best as he takes over as Chair - have an enjoyable and successful year Mike! 

Paul Ryder, (Chair of Trustees, 2014-15)

Building Development Group2014 has seen continued efforts to keep on top of the wear and tear associated with a well- used public building.

The remaining shower valves in both the Ladies and Gentlemen’s showers have now been changed and hopefully everyone will have noticed an improvement. We continue to modernize the lighting in the building by replacing existing units with LED units, which are far more cost effective and do not give off heat, which can be a problem during warm periods.

A further survey of the building has been carried out by Dave Rushworth and myself to look at the condition of the building. With this survey we will draw up a list of work to be carried out during the next year. It is always a balance on what we do due to budget constraints.

We are currently in the process of getting estimates and designs for new heating systems in the basement. The existing equipment predates our Lottery Bid work by some 3 years, so has served us well, but it is now less efficient than modern alternatives.  We are hoping that once the decision on the equipment is made it will be possible to obtain grant money for some if not all of the costs.

We will be scheduling a short closure of the pool some time in December 2015 to carry out essential maintenance work including:

Re-grouting of the pool tank; Remedial work to portholes in the pool; Painting of pool hall in part;

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Filter refurbishment and valve replacement.

There will be other work but the list is still to be confirmed. Customers will of course be given advance notice and the Gym and Activity room will remain in use throughout.

I would like to again thank Dave Rushworth and my wife Lorna for all their hard work. I am always looking for volunteers, so if you are interested, shout out loud! 

Mike Miller (Chair, Building Development)

 Communications GroupAs a result of our bi-annual Strategy Day the Group focused on two areas of the organisation that we felt needed addressing and improving – Swim Classes and Social Media. 

The Communications Group was asked to assist the staff in launching a newly restructured programme of swimming lessons in October 2014, branded as JESMOND AQUA SCHOOL and JESMOND AQUA ACADEMY. The school would offer coached swimming classes from infancy to adult-hood, from complete beginners to Master swimmer levels.

Each level would be clearly identified by an aqua-inspired icon, for example Shrimp/Shark/Swordfish etc. Individual swimmers are presented with clear targets and regular assessment is given through a system of professionally designed assessment cards clearly outlining those targets and any achievements gained. Parents can now see how progress is achieved as their child progresses through the School/Academy. To date, the new courses are proving very popular, with increased uptake at all levels. I’d like to take this opportunity to thank staff, volunteers and fellow Communication Group members for their input and hard work, without which this success wouldn’t have been possible.

In addition to swimming, there has been a focus on promoting various ‘wet’ and ‘dry’ activities by a series of branded posters and a more structured means of displaying these posters to best advantage within the building. A regular programme of promotional offers has been created to increase activity attendance which is being monitored and evaluated by staff.

The year has seen the Communication Group discussing the use of social media via Facebook and Twitter, to engage with our customers, particularly students.  I thank Julie and Donna for their help in managing our social media and also Charlotte Ryder of Vixen Media for her invaluable knowledge and assistance in helping the Communication Group and our social media managers to better understand this new media. We are constantly looking to increase our online engagement with our customers and therefore continue to keep social media at the forefront of our agenda.

As in previous years, the Communications Group had steady membership throughout the year with everyone contributing to the tasks at hand. May I take this opportunity to thank the Group members for their continued support and contributions throughout the year: namely Phil Drape, Russell Deane, Liz McAlpine, Jane Lowden, Chris Clarke, Les Hodgson and Paul Ryder.

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Moving forward, it is the Group’s intention to concentrate its efforts on continuing to develop and build on the investment that has been made in the website and through traditional promotional channels, by looking to better integrate this with our social media activity.

Paul Rea (Chair, Communications Group)

Personnel Group The staff group continues to be very stable.

Following Donna’s maternity leave, Terri was made part time duty manager. We wish those who have left for University and elsewhere the best for the future.  As usual several people have joined us as well. A list showing current staff and volunteers is at the end of this report. As regards the trustees, the main change was in Jane Gibbon leaving her role as Finance Director, and we welcome Duncan Davies as a new Trustee and her replacement.

The main issues which have been discussed within the personnel committee have centred around transition planning with Glenn and his senior staff.  Glenn has completed appraisals with his senior staff, and Phil and Tim have completed appraisals with the other staff.  This has included discussions of where senior staff have relevant interests and skills and could cover some of Glenn’s duties.  We have discussed working towards a model of an operational manager and Phil is gradually taking on some of these roles at present.  Following the appraisals this year, we are looking at models of formalised Continuing Professional Development (CPD) for all staff.

In addition, we have written a code of conduct for trustees, identified skill gaps within the trustees, discussed the chair’s rota for the next three years, and staff bonuses.  In this forthcoming year we intend working on devising and monitoring a plan for CPD for all staff.

After many years as Chair of the Personnel Group, Joanne Kingsland has sadly had to give up this role, due to other competing demands.  She remains a member of the committee and member of the Company and generously has offered to help and advise us in the future, if we need this.  

Annette Hames (Chair, Personnel Group)

Looking Ahead Group

This year has seen a dramatic change in the way leisure facilities are provided in Newcastle. The Trusts now running the City`s pools can be seen as more direct competition than hitherto, with a more direct pricing agenda. This situation should be of concern to us, and therefore an awareness of the need to be more competitive in all services offered is paramount.

In the year, we have entered into a discussion with a group wanting to reopen the now closed Turkish Baths at the City Pool. This has resulted in the provision of

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advice on both physical reorganisation of the facility and arrangements to run it as a separate entity from the Baths above. This work has resulted in a modest fee for our services, and the ability to stay in touch with developments there.

As a continuing part of our `outreach`, and in collaboration with Jesmond Library, a weekend of music was held in the Library during the Jesmond Community Festival in May. The Pool is grateful to all the participants, who offered their services free of charge. The result was a financial contribution to the Pool and Library coffers of £450. It is hoped that a similar event will be possible during next year`s Festival.

Moves are afoot to develop more services within our current building, to broaden the scope of our appeal, and to increase our outreach. Whilst this initiative is in it`s infancy, I hope that in due course several proposals will be put forward to the Group for consideration. These suggestions may well include `seed money` capital spend.

I look forward to another interesting year.

Les Hodgson (Chair, Looking Ahead)

Finance & Fundraising GroupJesmond Community Leisure continues to thrive in a difficult economic climate and again in 2014 we managed to produce a small surplus. We depend on our customers and receive no subsidies or outside funding so it is important that the Finance Group monitors the day to day running of the Pool on a regular basis. We meet monthly to discuss income and expenditure during the previous month, and monitor income from our subscribers and investments. We have to balance investing in staff and new equipment to ensure that the facility continues to attract a wide range of customers. In the year we have refurbished the Steam Room which we hope will reduce some electricity costs and help remove some of the white residue on the outside of the building. New spinning bikes were also purchased.

In 2014 Jane Gibbon, who had been our Finance Director for many years, resigned due to pressure from other commitments. The Finance Group wishes to thank Jane for all her work and advice both with the financial planning and governance and also in setting up our Social Accounts. We are fortunate to have found an able successor in Duncan Davies who joined the Group in early 2015.

During the year we agreed a small increase in admissions prices while remaining vigilant about increasing competition from new gyms and pools close by. The number of students using the pool has fallen this year due to alternative accommodation being built in other areas of the city. The offer to students is monitored regularly as they are a major source of income and some of our weekly subscriptions appeal to them, especially at the beginning/end of terms when they are not around for the whole of a month. School swimming has also decreased by the amalgamation of the two independent girl’s schools but we have tried incentives such as 6 weeks for the price of 4 over the summer holiday period aimed at under-16’s to attract customers in our slack periods.

Towards the end of the year the lesson programme was re-launched as numbers had been falling and initial impressions are that numbers are rising. Again swimming lessons form a key part of our income so we hope this change will

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continue to generate interest from customers. New signage on the outside of the building installed at the start of the year has generated more interest in Jala and having the large window area on St Georges Terrace means passers-by are aware that we have gym facilities as well as a pool.

The Trustees value the work of the staff who not only make the pool a welcoming and pleasant place for our customers but also contribute ideas to make the project run efficiently and generate income. As a recognition of this commitment we were able to recommend a small pay rise for our staff in April.

The group also responds to the Auditors report and brings to the Trustees notice any action that may be required. Thanks especially to Chris Clarke and Glenn who produce the Report which accompanies the accounts.

The Finance Group again wish to thank Glenn and the staff for all their efforts in providing a facility which is appreciated by the local community. As a community pool we are always pleased to receive any help and support as well as ideas for attracting new customers. 

Phil Moxon (Chair, Finance and Fundraising Group)

Finance Director’s ReportThis report should be read in conjunction with the Financial Statements to 31 December 2014, signed on 31st May 2015. The Financial Statements, part of our formal Annual Report and Accounts, have been audited before being signed off by the company’s trustees and submitted to Companies House and the Charity Commission.

Sales income (i.e. excluding voluntary and investment income) for 2014 of £590,859 (2013: £594,020) reflects another successful year for Jesmond Community Leisure. Whilst total income was down very slightly on the prior year, our core income stream: “Provision of swimming and leisure activities” increased to £573,074 (2013: £565,878), reflecting  the strong links that we maintain with our loyal customers We saw good growth in both wet and dry activities over 2013, and increases in income from group and private lessons. These categories increased income by about £10,000 over the prior year, and income from Jala grew by approximately £7,000 from the £16,000 it achieved last year.  Total sales were negatively impacted by a drop in subscription income of £10,000 and a fall in income from vending machines and the shop. It remains to be seen whether the reducing subscription income will continue to be replaced by the more ad-hoc wet/dry activities. 

The balance sheet saw an encouraging conversion of surplus into cash; with total cash balances increasing from £330,885 at December 2013 to £347,487 at December 2014. The unrestricted funds have increased to £1,588,891 (2013: £1,573,079) and restricted funds at December 2014 amounted to £1,000 relating to a Ward Committee grant (2013: nil). The increase in funds represents the operating surplus of £7,933 (2013: £26,427) plus additional funds from investment income of £6,001, donations received of £878 and two grants received during the year totalling £2,000.

Whilst most expenditure remains fixed in nature, we did see a significant reduction in electricity spend through investment in more efficient provision. Gas usage also

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fell slightly. Depreciation continues to represent a significant cost, and increased in 2014 based on a full year charge of deprecation on the Gym Equipment purchased in 2014. The depreciation charge increased by over £15,000 in the year. 

Overall staff costs also grew in the year, reflecting the full year effect of a pay rise, an increase in related on-costs around social security and pensions and the payment of bonus in relation to the 2013 surplus. Total employment costs rose to £329,094 (2013: 314,383), representing 55.7% of sales (2013: 52.9%). 

The impact of increases in depreciation and staff costs, along with a one-off marketing spend promoting the Pool, accounted for much of the overall increase in expenditure in 2014 to £582,929 (2013: 567,593). The overall surplus for 2014 was therefore £16,812, against £36,712 in 2013. Over half this reduction is from the non-cash depreciation increase, whilst the balance relates to increased staff costs and marketing, along with a small drop in overall income. 

Whilst the trustees would like to see continued growth in surplus, it remains encouraging that a surplus can be achieved in these more competitive times. In addition, the trustees are encouraged that more can be done to maintain (and potentially grow) income in the medium term, whilst better managing the cost base and return from the large cash balances maintained by the organisation. 

The financial results for 2014 provide another demonstration of how the efforts of all the staff and volunteers go towards making the organisation a success. The budgeted projections and actual figures for 2015 to date indicate another year of steady performance.

Duncan Davies, Finance Director

Financial Accounts

JESMOND COMMUNITY LEISURE

STATEMENT OF FINANCIAL ACTIVITIES(incorporating income and expenditure account)FOR THE YEAR ENDED 31 DECEMBER 2014

Restricted funds

Unrestricted funds

Totalfunds

Totalfunds

Note2014

£2014

£2014

£2013

£

INCOMING RESOURCES

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Incoming resources from generated funds: Voluntary income 2 1,000 1,878 2,878 5,840 Activities for generating funds 3 - 17,569 17,569 17,356 Investment income 4 - 6,001 6,001 4,445Incoming resources from charitable activities 5 - 573,074 573,074 565,878Other incoming resources 6 - 216 216 10,786

TOTAL INCOMING RESOURCES 1,000 598,738 599,738 604,305

RESOURCES EXPENDED

Costs of generating funds: Fundraising expenses and other costs 3 - 11,698 11,698 11,335Charitable activities 7 - 564,934 564,934 549,408Governance costs 10 - 6,294 6,294 6,850

TOTAL RESOURCES EXPENDED

- 582,926 582,926 567,593

MOVEMENT IN TOTAL FUNDS FOR THE YEAR - NET INCOME FOR THE YEAR 1,000 15,812 16,812 36,712

Total funds at 1 January 2014 - 1,573,079 1,573,079 1,536,367

TOTAL FUNDS AT 31 DECEMBER 2014 1,000 1,588,891 1,589,891 1,573,079

JESMOND COMMUNITY LEISURE

BALANCE SHEETAS AT 31 DECEMBER 2014

2014 2013Note £ £ £ £

FIXED ASSETS Tangible assets 13 1,237,143 1,303,558 CURRENT ASSETS 6,887 4,927

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Stocks Debtors 14 16,623 21,120 Cash at bank and in hand 347,487 330,885

370,997 356,932 CREDITORS: amounts falling due within

one year 15 (18,249) (87,411) NET CURRENT ASSETS 352,748 269,521 NET ASSETS 1,589,891 1,573,079 CHARITY FUNDS Restricted funds 16 1,000 - Unrestricted funds 16 1,588,891 1,573,079 TOTAL FUNDS

1,589,891 1,573,079

The tables on these two pages are extracts from the company’s formal Trustees’ Report and Financial Statements, as audited by Ryecroft Glenton, Chartered Accountants. We are very grateful to Ryecroft Glenton for their advice and support in preparing these Accounts.

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Chief Executive's ReportThis year has been particularly good for me, as it has seen the emergence of other members of staff in dealing with strategic and developmental issues.

We had our bi annual strategy day, which is essentially led by the staff and trustees, and from this came several areas of work, which required staff input above their normal range of duties. Working alongside the trustees the staff really took the bull by the horns, and did a great job in working up a scheme for the swimming lesson programme changes. They approached this with an excellent attitude, and the result of their work is now in action, on a daily basis. We now have a fully comprehensive swimming development programme, which shows a clear pathway from baby swimming, right through the different levels of learning, right up to competitive swim training. We have looked closely at other swimming schemes throughout the UK, and I’m delighted to state I would rate ours against any of them. The only element of weakness we have is the inability to book lessons on line, but we are waiting for the company who supply our admission system to refine their first efforts. So my thanks go to the staff team who worked on this, and they should be very pleased with what they have done, and I know further developments are planned for 2015.

From a personal point of view, can I thank Jane Gibbon for her many years as our finance director, and the help and guidance she has given to me. Jane took me very gently through a long learning process in accounting, and helped me understand the important aspects of financial control from an operator’s perspective. As well as all of this, Jane brought Social Accounting to our attention, and the recognition of its benefits. We spent a great deal of time on this, and together we brought this resource to the attention of the leisure world, to help organisations demonstrate their impacts on their communities, and how they justify their existences. We have given presentations all over the UK, and I even gave one in Slovenia as part of a North East trade delegation. I remain very proud of our achievements at Jesmond in leisure provision for a community, but I must share this pride with Jane for how we brought Social Accounting to the ‘leisure’ table, and the effect it now has had. Many organisations in leisure are now using a ‘social accounting’ based method for proving their impact, and it’s great to say that again, Jesmond Community Leisure has led the way. None of this would have happened without Jane, and I will never forget how much time and effort she put into this company and community. I am definitely an older and wiser man from working with Jane, and I wish her all the best for the future.

You might have noticed the reduction in students in Jesmond from September 2014, as they have gravitated to the many new developments around the City. Students have always been a massive part of life here in Jesmond, and none more so than here at the pool. We noticed the change from September, and accordingly use and income have suffered due to this. We have had to address this wherever we can to fill the gap left by them, and initiatives like the swimming scheme mentioned earlier become more and more important as we try to sustain our income levels. Competition is still springing up all over the place, so the job does not get any easier, and we still need to remember our charitable ethos, in providing a good local service.

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I am well aware of problems facing many other leisure trusts all over the UK, who have, and are seeing their financial support reduced quite significantly (yes, they get paid for delivering their services), to a point where they have been told that they must get to a zero subsidy position within a few years. This is all a result of the reduction in government spending and austerity measures. Gladly, the truly independent organisations like ours who receive no subsidies from host authorities are not directly affected by these cuts, but as with everything else, there is always the overall effect on people’s budgets in hard times, and how they spend their hard earned cash. So organisations like us need to be better with their resources, and employ every avenue they can to keep usage and income levels up. Without this discipline, we would be in severe trouble, and I’m glad to say that our board of trustees are well aware of this, and continue to provide great support and encouragement to the staff, which gives us a pretty impressive team here at Jesmond.

We are still helping other similar organisations throughout the UK to develop, and recently we have been helping Fenham Swimming Project through a difficult time. This help will continue in the near future.We have also been working with the group set up to save the Turkish Baths at the City Pool, and will also continue with this as and when they need us.

My thanks as always goes to our community here in Jesmond, and how magnificently they support us. We have had some financial help from the Ward Sub Committee and a local trust has also given us some much needed funding. We always need to ensure that this building is around for many years and generations to come, so having funds to maintain and develop are essential to us, as well as covering day to day operating costs, but as long as we keep the support we have, I’m sure we will keep things going.

Glenn Armstrong (Chief Executive)

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Our CustomersBreakdown of Activities

Swimming 2014

2013 2012 2011 2010 2009

Adult Swims 13,803 16,991 16,637 15,698 16,490 18,658

Junior Swims 3,831 4,731 4,758 5,278 6,138 7,599

Concession Swims 5,233 3,845 4,302 4,749 5,014 4,322

Student Swims 3,715 4,144 5,110 5,822 6,522 8,051

Sauna 2,679 2,717 2,629 3,399 3,914 4,189

Party Swims 1,980 1,550 1,950 1,725 2,225 2,000

Jun. Private Lessons 4,547 4,761 5,163 4,396 4,456 4,953

Adult Private Lessons 139 146 93 210 109 133

Group Lessons 24,792 16,916 12,217 12,383 13,641 13,151

Subscribers 50,036 53,907 45,079 40,119 39,469 37,919

Selected Activities

Masters 814 838 864 677 696 501

Dolphins 1,142 1,139 832 837 924 1,671

Barracudas 813 647 825

Joggers 1,172 1,888 1,600

Under 5's,Aqua Babes 992 800 877 1,117 1,098 1,187

Total Swimming 115,688 108,83

7 102,237 98,217 102,773 107,054

Fitness SuiteSubscribers 50,036 53,907 45,079 40,119 39,469 37,919

Fitness Suite (Casual) 853 1,128 1,572 6,050 6,117 6,763

GP, 50+ & 60+ 643 593 630 709 548 547

Total Dry Activities 10,041 9,732 12,913 15,023 21,436 21,838

School Swimming 7,173 7,919 8,879 6,545 5,374 5,786

Total Attendances 132,902 126,48 124,029 119,78 129,583 134,678

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Who’s Who in Jesmond Community LeisureStaff and VolunteersGlenn Armstrong Chief ExecutivePhil Drape Duty Manager / Yoga Instructor / NPLQ trainerTim McGahey Duty Manager / Spinning Instructor / NPLQ trainerDonna Rumney Duty Manager / Spinning InstructorWendy Mill Part time Senior Leisure Attendant / CleanerScott Armstrong Senior Leisure Attendant / Jesmond Joggers’ coachTerri Sambrook Senior Leisure Attendant / Duty ManagerJulie Redshaw Administration Manager / Private Lesson CoordinatorTheo Little Weekend Receptionist / Part time Leisure AttendantDean Surtees Part time Leisure AttendantHeidi Ratter Part time Leisure Attendant / Casual Swimming TeacherLeanne Short Part time Leisure Attendant / CleanerFemke Herema Part time Leisure Attendant Renske Herema Part time Leisure Attendant / Casual Swimming TeacherAlex Smith Part time Leisure Attendant / Masters Coach / Casual Swimming Teacher /

Aqua Academy coachToby Hovells Part time Leisure Attendant / Casual Swimming TeacherZoe Hovells Part time Leisure Attendant / Casual Swimming TeacherSally Hovells Casual Swimming Teacher / Barracudas / Part time lifeguardBron Aal Swimming Teacher Joan North Swimming Teacher / Group Lesson CoordinatorJennie Belton Casual Swimming TeacherChristopher Tibbs Casual Swimming Teacher / Aqua Academy co-ordinatorAshleigh Rowland Casual Swimming TeacherOlivia Minaudo Casual Swimming TeacherKate Thurlow Casual Swimming TeacherLaura Young Casual Swimming TeacherSarah Rhodes Casual Swimming TeacherNicky Powell Bums, Legs & Tums coachNatalka Kirkbride Zumba teacherYuvel Soria Zumba teacherEthel Daley Volunteer Dolphin CoachGary Armstrong Volunteer Dolphin CoachGerry Rowland Volunteer Dolphin Coach / Casual Swimming Teacher / Volunteer LifeguardFay Farthing Little Dragons coachKatie Thompson Pilates TeacherRuby Halford Pilates TeacherAnne Smiley Fitness Instructor / GP Referrals and 50+Michelle Blake Holistic TherapistSarah Jackson Holistic TherapistMike Miller Volunteer Gardener / Building MaintenanceLorna Miller Volunteer GardenerTom Smallwood Volunteer LifeguardDonald Gaze Part time leisure assistant / receptionistPaul Eltringham Volunteer LifeguardMartin Hunt Relief Duty Manager / LifeguardAngus Miller Volunteer LifeguardLeolie Telford-Cooke Volunteer LifeguardLucy Pages Volunteer Lifeguard / Casual Swimming TeacherOllie Pages Volunteer LifeguardMary Davison Volunteer LifeguardJess McQueen Volunteer LifeguardAine Singleton Volunteer Lifeguard

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James Welford Volunteer LifeguardKhutso Bell Volunteer LifeguardMax Morgan Volunteer LifeguardRafael Bagott Volunteer LifeguardAli Bennett Volunteer LifeguardEmma Studholme Part time lifeguard / Aqua Academy swimming coachMatthew McGahey Part time lifeguardLaura Logan Part time lifeguardLewis Welford Part time lifeguardHelen Stark Volunteer LifeguardAbby Reade Volunteer Lifeguard Michael Gratton Volunteer LifeguardChris Hainsworth Volunteer LifeguardTheo Penn Volunteer LifeguardJames Holt Volunteer LifeguardImogen Bishop Volunteer LifeguardMadeleine D Volunteer LifeguardAlex Welsh Volunteer LifeguardGeorgia Roberts Volunteer LifeguardEmily Jones Volunteer LifeguardCara Singleton Volunteer LifeguardLia Sharman Volunteer LifeguardKath Scott Volunteer LifeguardLevi Croom Volunteer Lifeguard / part time leisure assistantJoe Kirk Volunteer LifeguardBen Morris Volunteer LifeguardSam Hunt Volunteer LifeguardFreddie Winter Volunteer LifeguardAilish Davies Part time lifeguardCraig Johnson Part time lifeguardLuke Banergee Part time lifeguard

We would like to thank our staff and volunteer helpers for their special commitment to the project. Apologies to those left out of this list! There are in fact many more who have delivered leaflets and newsletters, put letters in envelopes, weeded the garden, taken photographs, typed minutes or helped in many other ways........thanks to them all!!

Trustees Members of the CompanyChris ClarkeDuncan Davies All the Trustees in the left hand column, plus Russell Deane Bron AalAnnette Hames Peter BreakeyLes Hodgson Jane Gibbon Gary Laverick Peter Hall Simon Leach Joanne KingslandJane Lowdon Chris May

Liz McAlpine Jan MorrisMike Miller Andrew Plasom-Scott Phil Moxon David Rushworth David Ogilvie Peter Slater Paul Rea Jill WinterPaul Ryder Barrie Thompson

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