JOHANNA BREEN

josani@optonline.net 201-913-9008 LinkedIn: johannabreen

SUMMARY

Successful Office Administrator and Sales Professional with a proven track record of ensuring smooth day to day office operations and exceeding sales goals. Experience in accounting functions, human resources, management, process improvement and project management. Excellent interpersonal and leadership skills that facilitate a productive environment and team based culture that generates results.

PROFESSIONAL EXPERIENCE

GARITA VISION CENTER, North Bergen, NJ 2011-Present Office Administrator Responsible for all office functions consisting of 3 doctors and a staff of 6 medical assistants / sales persons generating over $500,000 in revenue.

Increase sales by 14% annually by developing consistent advertising campaigns, organizing trunk sales, offering training and product demonstrations.

Increase patient intake by at least 30% annually by providing exceptional customer service and establish expansion of office hours to meet patient needs.

Develop relationships with medical specialists in the community and establish network of referrals. Manage the Human Resources function including recruiting, interviewing, training and

performance management. Establish and manage all insurance billing procedures including Medicare and Medicaid increasing

revenue from insurance carriers by 17%. Responsible for all accounting aspects, including accounts receivable/payable, general ledger,

deposits, reconciliation and spreadsheets.

Responsible for computerized and paper billing systems and maintain patient records and database via Officemate.

Responsible for procurement and function of office equipment and negotiation of prices and services.

Maintain inventories of products, supplies, and related items to minimize disruptions and increase efficiencies.

Organize meetings and training lunches with vendors to increase staff knowledge on products and increase sales.

Responsible for establishing the office as the #1 provider of Crizal lenses in Northern Hudson County.

Establish and maintain Twitter and Facebook presence to expand customer base and advertise promotions.

Assist optometrists in testing for refraction, depth and color perceptions, macula integrity, and visuals fields.

Developed and maintain tracking system to manage patient’s lab work and orders in efficient manner that saves time and decreases errors.

Responsible for managing doctors’ calendars and maintaining licensing current. Resolve all complaints and ensure customer satisfaction. Liaise with English and Spanish speaking patients and doctor.

JOHANNA BREEN

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josani@optonline.net 201-913-9008 LinkedIn: johannabreen

SELF-EMPLOYED, North Bergen, NJ 2001-Present Realtor-Broker Associate Successfully sell single and multi-family properties and small businesses through effective marketing and careful extensive prospective buyer selection.

Coordinate appointments to show homes to prospective buyers and maintain accurate, up-to-date confidential client files.

Coordinate marketing events and host open houses. Prepare documents such as contracts, purchase agreements, closing statements, and leases. Work diligently with sellers, buyers, landlords and tenants by developing strong relationships with

clients. Research and generate lists of properties that are compatible with buyer’s needs and financial

resources. Proven experience in contract negotiation that results in the mutual benefit for both buyer and

seller or landlord and tenant through careful analysis of contracts and leases.

Confer and coordinate with attorneys, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreement are met before closing.

Prepare direct mailings and correspondence to optimize property inventory and solicit new customers.

ODYSSEY HOUSE, New York, NY 1995-1999 Accounts Payable Received and processed invoices in a timely manner.

Matched, batched, coded and processed vendor invoices. Processed purchase orders and credit memos. Communicated with vendors and ensured timely payments of vendor invoices. Prepared monthly vendor summaries, spreadsheets and graphs. Coordinated savings accounts for consumers and their future needs after graduating from the

program. Implemented new organization systems.

TECHNICAL SKILLS

Microsoft including: Word, Excel, PowerPoint, and Outlook OfficeMate

EDUCATION

BS, Business Management and Marketing

New Jersey City University, Jersey City, NJ, 2013

AS, Accounting Hudson County Community College, Jersey City, NJ, 2010

AAS, Accessories Design

Fashion Institute of Technology, New York, NY, 1999