Part 1: Introduction

1.0 Introduction:

From very first emergence and inception of modern civilization, Bank plays a pivotal role in case of overall financial and socioeconomic development of any modern country. The economic development of our country mainly depend upon the efficiency of the banking results is so far as, whether the bankers have been able to read the economic situation properly and are successful in selecting the promising industrial sectors seeking import and export assistance to grow. With the rapid changes of time mans are readily depend on banking services in case of handling cash, transferring cash, and also financing in various industrial and business projects. So it is very much needed to develop the general banking practices in order to provide better day-to-day banking services to the valued customers. Because a service oriented industry a bank should believe that customers is all and the king. The government of our country and the central bank i.e., the Bangladesh Bank has decided to extend considerable help in every respect of general banking to concerned people. Like other nationalized and non-nationalized commercial banks the Jamuna Bank limited serves the nation by providing various modern banking services and products. So as an Internee I thought of having special knowledge on this field of increased importance

1.2 Background of the study:Internship is a prerequisite for completing the practical side to fulfill the BBA program. Theoretical sessions alone cannot make a business student efficient and perfect in handling the real life business situation. Only a lot of knowledge will be little important unless it is applicable in practical life. So we need proper application of our knowledge to get some benefit from our theoretical knowledge to make it more fruitful. When we engage ourselves in such fields to make proper use of our theoretical knowledge in our practical life situation, only then we come to know about the benefit of the theoretical knowledge. Such an application is made possible through internship. The internship program has the following three phases:1) Orientation of the organization: to introduce the internee with the structure, function and performance of the organization.2) The analysis part: pertaining to a particular problem or searching topic matching with the internees capacity, interest on the organization.3) The report writing: to summarize the internees analysis finding and achievements in the preceding two phases.1.3 Scope of the study:The field of my study is the operation UTTARA Branch of Jamuna Bank Ltd. For conducting this study an overall knowledge of the total banking system will necessary because the departments banking are linked with each other due to some partial proceeding. The scope of the organization part covers the organization structure, background, objective, function, departmentalization and business performance of JBL as a whole.1.4 OriginoftheReport:Internship program is the most important period for a BBA student. This program as a nine credit compulsory course for the business student graduating from IUBAT-International University of Business Agriculture and Technology. As a student of Business Administration, I had to complete a three months attachment with any organization. My attachment was with JamunaBank Limited Uttara Branch and I worked as an intern from June 01, 2014 to August 31, 2014. And that period, I collected information regarding preparing a report on Deposit Analysis of Jamuna Bank Limited Uttara Branch.1.5 Methodology of the study:At the time of my internship period, I tried to use both primary and secondary data that I have gathered from different sources which are given below:These sources are as follows:Primary source: Primary data are collected through two ways. These are:a)Face to Face Conversations: some primary data are collected by taking interview and by discussion with the executives and officer of JBL.b)Observation: Here primary data are collected through spending three month in the JBL during the working hour. Here I observed the total banking process of JBL.Secondary source:Secondary data are collected from the following sources:.a) annual reports of JBLb) Published documentsc) Official filesd) Data available with the website of JBL.e) Different publication of Bangladesh bank and Bangladesh economic reviews.

1.6 Limitation of the study:Every matter has got some limitation. So this is also not an exception. The limitations of this internship report are been sated below:Due to time and cost restriction, the study is concentrated in selected areas. To continue study in such a vast are requires a big deal of time. As an internee I had only three month which is not enough.As a financial organization a bank has some restriction to serve all the real data of the bank to the general people as a result the study is mostly depends on official files and annual reports.Available data also could not be verified. In most cases I simply did not have any option but to furnish with data without verification.JBL as a commercial bank they are very busy and they could not able to give me enough time for discussion about various topics.

Part 2: The Organization Overview

2.0 About Jamuna Bank:The Bank undertakes all types of banking transactions to support the development of trade and commerce of the country. JBL's services are also available for the entrepreneurs to set up new ventures and BMRE of industrial units.Jamuna Bank Ltd., the only Bengali named new generation private commercial bank was established by a group of winning local entrepreneurs conceiving an idea of creating a model banking institution with different outlook to offer the valued customers, a comprehensive range of financial services and innovative products for sustainable mutual growth and prosperity. The sponsors are reputed personalities in the field of trade, commerce and industries. The Bank is being managed and operated by a group of highly educated and professional team with diversified experience in finance and banking. The Management of the bank constantly focuses on understanding and anticipating customers' needs. The scenario of banking business is changing day by day, so the bank's responsibility is to device strategy and new products to cope with the changing environment. Jamuna Bank Ltd. has already achieved tremendous progress within only eight years. The bank has already ranked as one of top quality service providers & is known for its reputation. At present the Bank has real-time centralized Online banking branches (Urban & Rural) throughout the Country having smart IT-Backbone. Besides this traditional delivery point, the bank has ATM of its own, sharing with other partner banks & Consortium throughout the Country. 2.1 History of Jamuna Bank:Jamuna Bank Limited is a private commercial bank in Bangladesh. It was established on June 3, 2001. Jamuna Bank has now in total of 91 branches as on April, 2014.Jamuna Bank Limited (JBL) is a Banking Company registered under the Companies Act, 1994 of Bangladesh with its Head Office currently at Chini Shilpa Bhaban, 3, Dilkusha C/A, Dhaka-1000, Bangladesh. The Bank started its operation from 3 June 2001.The Bank provides all types of support to trade, commerce, industry and overall business of the country. JBL's finances are also available for the entrepreneurs to set up new ventures and BMRE of existing industrial units. Jamuna Bank Ltd., the only Bengali named 3rd generation private commercial bank, was established by a group of local entrepreneurs who are in the field of trade, commerce, industry and business of the country. The Bank offers both conventional and Islamic banking through designated branches. 2.2 Mission:

The Bank is committed to satisfying diverse needs of its customers through an array of products at a competitive price by using appropriate technology and providing timely service so that a sustainable growth, reasonable return, and contribution to the development of the country can be ensured with a motivated and professional work-force.

2.3 Vision:

To become a leading banking institution and to play a significant role in the development of the country through best application of modern information technology in business activities, offering high standard clientele services and proper coordination of high quality assets is the core of the vision.

2.4 Objectives of JBL:

To establish relationship banking and improve service through development of strategies marketing plan. To remain one of the best banks in Bangladesh in terms of profitability and assets quality. To ensure an adequate rate of return on investment. To keep risk position at an acceptable range. To maintain adequate liquidity to meet maturing obligation and commitments. To maintain adequate control systems and transparency in procedure. To develop and retain a quality work force through an effective Human Resources Management Systems. To ensure optimum utilization of all available resources. To pursue an effective system of management by ensuring compliance to clinical norms, transparency and accountability. To earn and maintain CAMEL rating Strong To introduced fully automated systems through integration of information technology.

2.5 Profile of the Bank:

Name of the OrganizationJamuna Bank Limited

Years of Establishment3rd June 2001

Head OfficeChiniShilpaBhaban, 3, Dilkusha C/A, Dhaka-1000.Dhaka Bangladesh.

Nature of the OrganizationPublic Limited Company

Product and ServicesDeposit Product, Loan products, Corporate and Institutional services and Foreign Exchange Op6erations

Number of Branches91

Number of ATM Booth147

Number of Employees2000(Approx.)

CustomerCorporate and Individual Customers

Corporate sloganYour Partner for growth

Deposits Taka 83545 (million)

Earnings per share Taka 2.53

Net profit of JBLBDT 1,110.32 million

Cash Dividend14%

Table 1: Profile of the bank 2.6 Board of Directors:

The board of directors is the supreme body of the bank. the board of directors consists of 19(Nineteen) members, out of which 18(Eighteen) members are elected from the shareholders and the remaining member is the Managing Director who is appointed as the chief Executive Officer of the bank.

Sl. NoNameStatus

1Md. Shaheen Mahmud Chairman

2GolamDastagirGazi, Bir PratikDirector

3Al-Haj M. A. KhayerDirector

4Engr. A.K.M. MosharrafHossainDirector

5Engr. Md. AtiqurRahmanDirector

6FazlurRahmanDirector

7GaziGolamMurtozaDirector

8Ai-Haj Nur MohammadDirector jbl chairman

9KanutoshMojumderDirector

10Md. Tajul IslamDirector

11Sakhawat Abu Khair MohammadDirector

12Mohammad BelalHussainDirector

13Md. Sirajul Islam VaroshaDirector

14Md. MahmudulHoqueDirector

15Mrs. TasminMhamudDirector

16Shaheen MahmudDirector& chairman

17Md. Ismail HossainSirajiDirector

18Mr. MD.Rafiqul IslamIndependent director

19Md. ShafiqulAlamManaging Director

Table 2: Broad of directors

2.7 Strategic Objective: To manage and operate the Bank in the most efficient manner to enhance financial performance and to control cost of fund. To strive for customer satisfaction through quality control and delivery of timely services. To identify customers' credit and other banking needs and monitor their perception towards our performance in meeting those requirements. To review and update policies, procedures and practices to enhance the ability to extend better service to customers. To train and develop all employees and provide them adequate resources so that customers' needs can be reasonably addressed. To promote organizational effectiveness by openly communicating JBL plans, policies, practices and procedures to employees in a timely fashion. To cultivate a working environment that fosters positive motivation for improved performance To diversify portfolio both in the retail and wholesale market To increase direct contact with customers in order to cultivate a closer relationship between the bank and its customers.

2.8 Management Hierarchy:

JBLismanagedbyhighlyprofessionalpeople. Heissupportedby an educatedandskilled professionalteamwithdiversifiedexperience infinance.

ChairmanManaging Director (MD)Additional Managing Director (AMD)Deputy Managing Director (DMD)Senior Executive Vice President (SEVP)Executive Vice President (EVP)Executive Vice President (EVP)Senior Vice President (SVP)Vice President (VP)Senior Assistant Vice President (SAVP)Junior Assistant Vice President (JAVP)First Assistant Vice President (FAVPAssistant Vice President (AVP)Senior Executive Officer (SEO)Executive Officer (EO)First Executive Officer (FEO)Officer (General)Officer (Cash)2.9 Form of Organization: Board of Directors Executive Committee Audit Committee Management Committee

2.9.1 Executive Committee:All routine matters beyond the delegated powers of the Management are decided upon by or routed through the Executive Committee, subject to ratification by the Board of Directors.

2.9.2 Audit Committee: In line with the guidelines of Bangladesh Bank, a 03(Three) members Audit Committee of the Board of Directors has been formed to assist the Board in matters related to Audit and Internal Control system of the Bank.

2.9.3 Shariah Council: 02(Two) of the branches of JBL i.e Nayabazar Islami Branch in Dhaka and Jubilee Road Islami Banking branch in Chittagong performs Shariah based banking transactions. A Shariah Council has been formed to steer the bank in matters related to Shariah based Banking.

Shariah Council of the Bank is playing a vital role in guiding and supervising the implementation and compliance of Islamic Shariah principles in all activities of the Bank since its very inception. The Council, which enjoys a high status in the structure of the Bank, consists of prominent Ulema, reputed banker, renowned lawyer and eminent economist. Members of the Shariah Council meet frequently and deliberate on different issues confronting the Bank on Shariahmatters. They also conduct Shariah inspection of branches regularly so as to-ensure that the Shariah principles are implemented and complied with meticulously by the branches of the Bank.

2.10 Functions of Jamuna Bank Limited: The JBL is quite different from other privately owned and managed commercial bank operating in Bangladesh; it grows as a leader in the industry rather than a follower. The leadership will be in the area of service, constant effort being made to add new dimensions so that clients can get Additional in the matter of services commensurate with the needs and requirements of the country growing society and developing economy.The special feature of the investment policy of the Bank is to invest on the basis of profit-loss sharing system in accordance with the tenets and principles of IslamiShariah Earning of profit is not the only motive and objective of the Banks investment policy rather emphasis is given in attaining social good and in creating employment opportunities.The functions of Jamuna Bank Limited are as under: To maintain all types of deposit accounts. To make investment. To conduct foreign exchange business. To extend other banking services. To Conduct Social welfare activities through Jamuna bank foundation. Jamuna Bank Limited does the above mentioned function by three departments namely General Banking, Foreign Exchange and Investment.2.11 Jamuna Bank Chronicles:

April 02, 2001Incorporation of the JBL

June 03, 2001Commencement of banking business

June 03, 2001First branch opened at Mohakhali

October 25, 2003First Islamic banking branch opened at Nayabazar

December 11, 2003Obtained the license as a primary dealer

March 28, 2004First dividend declared for income year 2003 @ 10%

December 12, 2005Capital raised through initial public offering

April 12, 2006Listed with Dhaka Stock Exchange

April 17, 2006Listed with Chittagong Stock Exchange

September 09, 2007Increased authorized share capital to BDT 400.00 crore

October 16, 2008Space purchased for establishing corporate head office at Gulshan

June 15, 2009Launched SME Division

June 29, 2009Launched first SME/Agri branch

December 22, 2009Obtained off shore banking license

December 23, 2009Established Jamuna bank capital management (Merchant Bank)

June 13, 2010Increased authorized share capital to BDT 1000.00 Crore

December 25, 2010Established Jamuna bank model village (Singpara, Thakurgaon)

February 07, 2011Established Jamuna Bank securities limited (Brokerage House)

May 21, 2012Established Jamuna bank Mobile Banking services

Table 3: JBL Chronicles2.12 Achievements:The year 2012marked the addition of yet another golden stair in the chronicle of JBLs success story. Meanwhile the bank has achieved some noteworthy feats within a time span of 11 years since its inception. On the other hand, the bank has achieved some noteworthy feats within a time span of 11 years since its inception. Jamuna bank ltd. has been awarded as the Best primary dealer bank of Bangladesh by Bangladesh bank

As of 31st December, 2011 the paid-up capital has been raised to Tk. 3997.66 million. Total asset has stood at Tk. 52730.95 and total equity stood at Tk. 5980.00 million. The bank has been able to introduce real time On-Line any branch banking throughout the country. The bank has formulated a comprehensive credit risk management policy document in line with the guidelines issued by Bangladesh Bank. The bank marks different types of banking services involving all segments of the society backed by latest technology. The bank has registered and obtained the certificate of incorporation of a foundation under the banner of Jamuna Bank foundation which is solely dedicated to the welfare of the society.The bank has established a library to enrich the knowledge and upgrade the professionalism of its human resources.2.13 Corporate Social Responsibility of Jamuna Bank: Jamuna Bank is committed to discharge its duties for the service of downtrodden people of the society. The banks CSR activities are about addressing the needs of all the stakeholders in an appositive and meaningful manner. The bank authority established Jamuna Bank Foundation for performing CSR activities.

Financial Inclusion The board sanctioned a fund of Tk. 10.00 Crore for disbursement of agro loan to the marginal peasants through well reputed NGOs.Education Providing monthly scholarship to 60 social-advantage deprived students having GPA 5.0 at SSC & HSC exam. Scholarships to Underprivileged Student. Scholarship to the children of JBL Employee.Disaster relief Donated a mentionable amount to the government during various natural disasters. Provided financial assistance to the famous artists for the treatment of incurable diseases. Donated to Prime Ministers Relief Fund.Health Free Eye Camp.

Part 3: Policies and Procedures of JBL

3.0 General Banking Department:General Banking is the starting point of all the banking operating. General Banking department aids in taking deposits and simultaneously provides some ancillaries services. It is the department, which provides day-to-day services to the customers. It opens new accounts, demit funds, issue bank drafts and pay orders etc. There is a general banking department in every branches of Jamuna Bank Ltd. Functions of General Banking Department: Customer Service Account Opening/Closing Payment Order Issue OBC Collection Accounts Department. Clearing Transfer Cash3.1 Cash Department:Functions of cash are one of the most important functions of the JBL as like as other bank. It is of extreme necessity that the Cash officers as well as other staffs of the bank understand this very well. Cash Department is responsible for Branch Cash balance, Safe custody of cash, Custody of keys/Duplicate keys, Maintenance of Vault book, Sorting of Notes and Coins, Security measures, Irregularities in the functions of the Cash Department and its' remedial.

Receipt & Payment of Cash Branch Cash Balance Register Maintenance of Vault Book Safe custody of cash Preparation of Cash Position Memo Custody of Keys and Duplicate Keys Sorting of Notes and Coins Security Measures Double lock system Restricted entry Alarm bell Insurance of branch cash limits

3.2 Credit Department:It can be said that one department is more important in a commercial bank than another, its surely the credit departments. It is obvious that every bank must have an independent department that deals with the credit function. There is, however, no organizational model which is right for every bank. Different market conditions or cost structures may require different organizational solutions. There is a credit department in every branch of JBL. Functions performed by the credit department:

Establish a general credit policy Credit portfolio planning and control Set overall and specific credit limits Perform credit reviews Manage problematic exposures Delegate credit authorization Analyze new loan requests (dependent on amount of loan) Credit documentation and administration Administration of collateral

3.3 Term Loan:Term loans are allowed for a specific purpose but for a definite period. Term loan is generally repayable by installments on monthly/quarterly/half-yearly basis. As per the length of the loan repayment period term loans are divided in three categories i.e. Short-term, Medium-term and long-term. JBL provides term loans in different forms based on the purpose of the loan such as loan (General), House Building loan (Commercial), House building loan (General), House building loan (Staff) etc.

3. 4 Agriculture Credit:JBL provides credits for Agro Industries at a concession rate of interest.

3.5 Industrial Credit:JBL offers a complete range of advisory, financing and operational services to its corporate client groups combining trade, treasury, investment and transactional banking activities in one package. Corporate banking envelops a broad range of business.

3.6 Lease finance:Lease means a contractual relationship between the owner of the asset and its user for a specified period against mutually agreed upon rent. The owner i.e. the bank is called the lessor and the user i.e. the customer is called the lessee. Lease finance is one of the most convenient sources of financing of assets viz machinery, equipment, vehicle etc.JBL the highly capitalize private commercial bank in Bangladesh has introduced lease finance to facilitate funding requirement of valued customers and growth of their business houses.JBL lease facility is extended to the items like industrial Machinery, Luxury bus, Mini bus, Taxi bus etc.

Leased Items Vehicles like Luxury Bus, Mini Bus, Taxi Bus, Cars, Pick-Up, CNG three wheeler etc Industrial machinery & Equipment. Medical Equipment. Machinery for Agro-based Industry. Construction Equipment. Office Equipment. Generators, Lifts & Elevators for commercial place. Sea or River Transport3.7 Accounts Department: Accounts division is the nerve center of a bank. As all transactions carried by a bank is being legalized as far as accounting is concerned. If transactions were not recorded properly there would be disequilibrium in state of the bank. There may imbalance the cashbook thus the whole mechanism will collapse.

The regular tasks of this department are:

To record all transactions in the cashbook. To prepare daily fund position, weekly position, periodic statement of affairs. Prepare necessary statements for reporting purpose. To pay all expenditures on behalf of the branch. Make salary statements and pay salary. Branch to branch fund remittance and supporting accounting treatment. Prepare statements for customer. Publishing basic data of the branch etc.

3.8 Products and Services of JBL:

Deposits products and servicesLending /investment products and services

Corporate BankingHire purchase

Personal BankingLease Finance

Mobile BankingCommercial Financing

Monthly Saving SchemeProject Finance

Monthly Benefit SchemeConsumer Credit Scheme

Double/Triple Benefit SchemeExport & Import Financing

Marriage SchemeSME Financing

Education SchemeTrade Financing

Lakhpati Deposit SchemeAgriculture Loan

Kotipati Deposit SchemeHouse Building Loan

Student Saving SchemeEducation Loan

Housewife Saving SchemeCar Loan

Q-Cash, ATM etc.JBL employee loan, FDR against loan etc.

Personal Loan for Woman

Table 4: Products of JBL3.8.1 Electronic Products Of JBL:

Real Time On-Line any branch banking Debit Card Telephone Banking 24 hours ATM Credit Card SMS Banking Internet Banking Online Banking

The motto of Jamuna Bank Limited (JBL) is to provide personalized solutions to their customers. The bank distinguishes and identifies corporate customers need and designed tailored solutions accordingly. Jamuna Bank Ltd. has a complete range of advisory, financing and operational combining trade, treasury, investment and services to its corporate client groups coin transactional banking activities in one package.3.8.2 Personal Banking:Personal Banking of Jamuna Bank offers wide-ranging products and services matching the requirement of every customer. Transactional accounts, saving scheme or loan facilities from Jamuna Bank Ltd. make available to all a unique mixture of service quality. Jamuna bank also provides: VISA Debit Cards- Customer can now avail the convenience of VISA Debit Card. It is the easiest and the most secured way of utilizing their money for 24/7 retail purchases as well as withdrawal. VISA Credit Cards- The JBL Credit Card gives customers a fast, Convenient and eliable way to pay, 24 hours a day, wherever you are in the world. VISA Classic. VISA Gold. International Credit Cards. VISA Dual (Gold). Instant Cash. Spot Cash- To offer JBL customers a greater banking convenience, The bank has introduced many modern banking facilities and some are under developments that include: With large ATM network including non-branch ATM across the country customer have the privilege of round the clock withdrawal and other services.

3.8.3 Online Banking:Jamuna Bank Limited has introduced real time any branch banking on April 05, 2005. Now, customers can withdraw and deposit money from any of its 30 branches located at Dhaka, Chittagong, Sylhet, Gazipur, Bogra, Naogaon, Narayanganj and Munshigonj. Their valued customers can also enjoy 24 hours banking services through ATM card from any of Q-Cash ATMs.

3.8.4 Internet Banking:JBL Internet banking enables customer to access his/her personal or business accounts anytime anywhere from home, office or abroad. It can save time, money and effort. Its fast, easy, secure and best of all. Customer can enjoy following services through internet banking: Account Balance Account Statement Fund Transfer Standing Instruction Open Term Deposit (FDR) Utility Bill Payment Cheque status Enquiry

Part 4: Work Performed By Me

4.0 Internship Experience: This report has been done as per the requirement for successful completion of the Internship program. Exposure to the business world and acquiring practical work experience was the primary objective of this report. I was attached with Jamuna Bank Ltd at its Uttara Branch for my internship. Through internship I got the basic idea about the corporate culture and practices. It was a great experience. May15, 2014 to August 15, 2014 these three month journey of my internship with Jamuna Bank Limited was very delightful. I enjoyed a lot. All the stuffs of the bank were very friendly and helpful. I was very lucky to get experience of working in different departments within these three months. Those are described below: 4.1 Accounts Department:The first department I worked was accounts. It is under General banking. From 15th of May to 7th of June I worked in accounts. Within that period of time my in charge was changed once because of transfer. So I got the chance to work with two in charges. In accounts first I got Ms. Shahin Parvin, she was also my onsite supervisor. My main job in accounts is sorting the voucher. After voucher sorting I had to attach them with related supplementary. Voucher is actually a proof of the transaction. There are various types of voucher and they are categorized by different number. Which I had to separate and sort group wise. Supplementary is the automated list of all transactions. Each of the transaction has related voucher. My job was to attach them according the number and check the amount of transaction. In voucher and supplementary the amount will be the same. Otherwise there must be some problem which needs to be identified and revised. After attaching them next job was to balance. Balancing means doing sum and ensuring that debit and credit is equal. Next step is to make a cover page which is a brown color hard paper. Then prepare it for binding in an organized format. It is prepared for binding and I did another job which was to make entry of the amount in a register.

4.2 Cash Department:I was in cash department from 7th of June to 21st of June. My duty in cash was to make entry of cheques and deposit slip amounts and number in registers and then give the serial number to the cheque and deposit slip according the register entry number. There were two registers. One was to enter the cheque number and amount. Another register was for entering deposit slip numbers. Cheques were entered in debit register because with cheques bank gives money to customer which is debit and deposit slips are entered in credit register because with using deposit slip customer deposit money to bank which is earning for bank and that is why it is credited. At the end of the day I had to sum up register individually and check them with automated amount got through the computer. The amount must be same other wise it had to be revised thoroughly and the mistake had to be corrected. Another job I did there a was sorting the cheques according to the prefix of the account number. I had to also sort out the Demand Payable Slip (DPS) according to their types. There are three types of DPS; 3yrs, 5yrs and 8 yrs. 1 to 10 of every month are considered as DPS hour. Everyone becomes so busy. I got two days of DPS hour and understood what actually happens. Those days I had to enter lots of cheques, Deposit slips and sort a huge amount of DPS.4.3 Front Desk: I was there from 21th of June to 22th July. I found Front Desk a little difficult. My job was to attain and help the clients directly. I had to help clients by providing information, helping to fill up account opening, DPS opening, FDR opening forms etc. 4.4 Clearing:From 23th July to 2th August .I was appointed in clearing department. In clearing department transactions of cheques from other banks happens. My job was to entry those transactions in a register and at the end of the day. Then I had to sum up the amount and check with the automated amount from computer. The amount had to be the same.

4.5 Foreign Exchange: Foreign Exchange is a vast department where I worked from 3rd August to 14th.August . My job was to prepare the L/C files for the client with corresponding papers. Attaching stamp in some of the papers than I had to give some seals like signature verifying seal. My job was also to sort out the vouchers of Foreign Exchange Department.

Part 5: Deposit Schemes Analysis of JBL

5.0 Overview of Deposit Analysis of Jamuna Bank Ltd:There are different types of deposit in JBL. But every deposit is different with other and the amount of deposit is also different with other deposit. In below the deposits are shown by the chart.

Name of the deposits

Daily/HousewifeCurrentSchemeFDRSNDSavings

5.1 Deposit Schemes offered by JBL: MonthlyBenefitScheme MonthlySavingScheme EducationSavingScheme Pension Deposit Scheme MarriageDepositScheme DoubleGrowthDepositScheme TripleGrowthSavingScheme LakhpotiDepositScheme kotipatiDepositScheme MillionaireDepositScheme Earn First Deposit Scheme

5.2 Deposit Products & Services are:Types of Deposit Accounts- CurrentDeposits SavingsBankDeposits FixedDeposits(TermDeposit) ShortTermDeposits MonthlyTermDeposits

Anyotherdepositsasmaybeapproved/advisedbyHeadOffice are: Student Saving Account. Senior Citizen Saving Account. House Wife Saving Account.

5.2.1 Monthly Savings Scheme:JBL has introduced Monthly Savings Scheme (MSS) that allows saving on a monthly basis and getting a handsome return upon maturity. If anyone wants to build up a significant savings to carry out their cherished dream, JBL MSS is the right solution.TenorInstallmentMonthly Compounded Intt. RatePayable Amount

03 Years500.0012.00%21,375.00

1,000.0042,750.00

1,500.0064,125.00

2,000.0085,500.00

3,000.001,28,250.00

5,000.002,13,750.00

10,000.004,27,500.00

05 Years500.0012.00%40,750.00

1,000.0081,500.00

1,500.001,22,500.00

2,000.001,63,250.00

3,000.002,45,000.00

5,000.004,08,250.00

10,000.008,16,500.00

08 Years500.0012.00%79,950.00

1,000.001,59,900.00

1,500.002,39,850.00

2,000.003,19,800.00

3,000.004,79,700.00

5,000.007,99,500.00

10,000.0015,99,000.00

10 Years500.0012.00%1,15,000.00

1,000.002,30,000.00

1,500.003,45,000.00

2,000.004,60,000.00

3,000.006,90,000.00

5,000.0011,50,000.00

10,000.0023,00,000.00

5.2.2 Lakhpati Deposit Scheme:Jamuna Bank Ltd. has introduced Lakhpati Deposit Scheme (LDS) for the prudent persons having ready cash and desiring to have fixed income on monthly basis out of it without taking risk of loss and without enchasing the principal amount. This scheme offers highest return with zero risk.

TenorDeposit AmountMonthly Payable AmountAnnual Interest Rate

06 Months.Tk. 1,00,000.00 or its multiple.Tk. 825.009.90%

01 Year.Tk. 875.0010.50%

02 Years.Tk. 900.0010.80%

03 Years.Tk. 915.0010.98%

04 YearsTk. 930.0011.16%

05 YearsTk. 950.0011.40%

5.2.3 Millionaire Deposit Scheme:Jamuna Bank Ltd. has introduced Millionaire Deposit Scheme (MDS) for the prudent persons having ready cash and desiring to have fixed income on monthly basis out of it without taking risk of loss and without enchasing the principal amount. This scheme offers highest return with zero risk.

TenorMonthly InstallmentExpected Payable AmountProvisional Rate for Computer Setting (Monthly)Annual Expected Profit RateWeightage

03 Years23,500.0010 Lac11.20%11.79%1.120

04 Years16,550.0010 Lac11.37%11.98%1.137

05 Years12,400.0010 Lac11.53%12.16%1.153

06 Years9,650.0010 Lac11.68%12.32%1.168

07 Years7,735.0010 Lac11.73%12.38%1.173

08 Years6,300.0010 Lac11.83%12.49%1.183

10 Years4,375.0010 Lac11.90%12.57%1.190

12 Years3,135.0010 Lac12.00%12.68%1.200

15 Years1,985.0010 Lac12.10%12.80%1.210

18 Years1,290.0010 Lac12.20%12.91%1.220

5.2.4 Kotipati Deposit Scheme:Jamuna Bank Ltd. has introduced Kotipati Deposit Scheme (KDS) for the prudent persons having ready cash and desiring to have fixed income on monthly basis out of it without taking risk of loss and without enchasing the principal amount. This scheme offers highest return with zero risk.TenorMonthly InstallmentExpected Payable AmountProvisional Rate for Computer Setting (Monthly)Annual Expected Profit RateWeightage

03 Years2,35,005.001 Crore11.20%11.79%1.120

04 Years1,65,510.001 Crore11.37%11.98%1.137

05 Years1,24,000.001 Crore11.53%12.16%1.153

06 Years96,510.001 Crore11.68%12.32%1.168

07 Years77,340.001 Crore11.73%12.38%1.173

08 Years63,020.001 Crore11.83%12.49%1.183

10 Years43,730.001 Crore11.90%12.57%1.190

12 Years31,345.001 Crore12.00%12.68%1.200

15 Years19,830.001 Crore12.10%12.80%1.210

18 Years12,890.001 Crore12.20%12.91%1.220

20 Years9,710.001 Crore12.30%13.02%1.230

5.2.5 Marriage Deposit Scheme:Jamuna Bank Ltd. has introduced Marriage Deposit Scheme, which offers customer an opportunity to build-up their cherished fund by monthly deposit of serial, amount at their affordable capacity. Thinking for a splendid wedding function of your offspring (s)? Are you worried for the expenditure of the most desired ceremonial function? Remove your worries! Take a marriage deposit scheme in the name of your offspring. Save a small deposit monthly and have a handsome amount at the end of tenor.

TenorMonthly InstallmentExpected Payable AmountProvisional Rate for Computer Setting (Monthly)Annual Expected Profit RateWeightage

03 Years1000.0042,550.0011.20%11.79%1.120

1500.0063,825.00

2000.0085,100.00

2500.001,06,375.00

05 Years1000.0080,600.0011.53%12.16%1.153

1500.001,20,900.00

2000.001,61,200.00

2500.002,01,600.00

07 Years1000.001,29,300.0011.73%12.38%1.173

1500.001,93,900.00

2000.002,58,600.00

2500.003,23,200.00

8 Years1000.001,58,600.0011.83%12.49%1.183

1500.002,38,000.00

2000.003,17,300.00

2500.003,96,700.00

10 Years1000.002,28,600.0011.90%12.57%1.190

1500.003,43,000.00

2000.004,57,200.00

2500.005,71,700.00

12 Years1000.003,19,000.0012.00%12.68%1.200

1500.004,78,500.00

2000.006,38,000.00

2500.007,97,600.00

15 Years1000.005,04,300.0012.10%12.80%1.210

1500.007,56,500.00

2000.0010,08,600.00

2500.0012,60,800.00

18 Years1000.007,76,000.0012.20%12.91%1.220

1500.0011,64,000.00

2000.0015,52,000.00

2500.0019,40,000.00

Eligibility Account can be opened in the name of children below the age of 18 years along with legal guardian. For opening a marriage deposit account maintenance a SB account.5.2.6 Monthly Benefit Scheme (MBS):Jamuna Bank Ltd. has introduced Monthly Benefit Scheme (MBS) for the prudent persons having ready cash and desiring to have fixed income on monthly basis out of it without taking risk of loss and without enchasing the principal amount. this scheme offers highest return with zero risk.TenorDeposit AmountMonthly Payable AmountProfit Rate (Provisional).

06 Months.Tk. 1,00,000.00 or its multiple.Tk. 825.009.90%

01 Year.Tk. 875.0010.50%

02 Years.Tk. 900.0010.80%

03 Years.Tk. 915.0010.98%

04 YearsTk. 930.0011.16%

05 YearsTk. 950.0011.40%

Eligibility Any person having age of above 18-year can participate in this scheme through any SB or CD account. Customer must be Bangladeshi citizen.

5.2.7 Double Growth Deposit Scheme: For the people who have cash flow at this moment and want to get it doubled quickly. JBL has introduced Double Growth Deposit Scheme that offers you to make double your money within 6 years resulting a high rate of interest. Let your fixed deposit grow Double with us at the end of 6 years under the scheme. You can deposit Tk.1000.00 or its multiple under this Double Growth Deposit Scheme.TenorDeposit AmountProvisional Rate

06 YearsTk.1000.00 or its multiple11.61%

5.2.8 Triple Growth Deposit Scheme:For the people who have cash flow at this moment and want to get it tripled quickly. JBL has introduced triple Growth Deposit Scheme that offers you to make triple your money within 9 years 6 months resulting a high rate of interest. Let your fixed deposit grow Triple with us at the end of 9 years 6 months under the scheme. You can deposit Tk.1000.00 or its multiple under this Triple Growth Deposit Scheme.TenorDeposit AmountProvisional Rate

9 Years 6 MonthsTk. 1000.00 or its multiple13.00 %

5.2.9 Education Savings Scheme:JBL has introduced Education Savings Scheme which offers its customers an opportunity to build up cherished fund by monthly deposit of small amount it at their affordable capacity or initial lump sum deposit to yield handsome on a future date to meet the educational expenses. Thinking of upcoming educational expenses of your children? A small monthly savings can reduce your tension. Select any of the following monthly savings plan suitable for you under the scheme and continue depositing to complete the respective tenor.

TenorMonthly InstallmentExpected Payable AmountProvisional Rate for Computer Setting (Monthly)Annual Expected Profit RateWeightage

03 Years1000.0042,550.0011.20%11.79%1.120

1500.0063,825.00

2000.0085,100.00

2500.001,06,375.00

04 Years1000.0060,400.0011.37%11.98%1.137

1500.0090,600.00

2000.001,20,800.00

2500.001,51,000.00

06 Years1000.001,03,600.0011.68%12.32%1.168

1500.001,55,400.00

2000.002,07,200.00

2500.002,59,000.00

08 Years1000.001,58,600.0011.83%12.49%1.183

1500.002,38,000.00

2000.003,17,300.00

2500.003,96,700.00

10 Years1000.002,28,600.0011.90%12.57%1.190

1500.003,43,000.00

2000.004,57,200.00

2500.005,71,700.00

5.2.10 Other Deposit Scheme: Car Deposit Scheme: Travel Deposit Scheme. Wage Earners Deposit Scheme. Household Durable Deposit Scheme. Tuition Deposit Scheme.

5.2.11 Q-Cash Round The Clock Banking:Jamuna Bank Q-Cash ATM card can help customers: Cash withdrawal round the clock from any Q-Cash logo marked ATM booths. POS transaction (Shopping malls, restaurants, jewellariesetc). Enjoy overdraft facilities on the card (If approved). Utility bill payment facilities. Cash transaction facilities for selective branches nationwide. ATM services available in Dhaka and Chittagong. And more to come in Q-Cash. 5.2.12 Daily/Housewife/Student/Easy Savings:Those savings is the other types of deposit schemes of JBL. JBL introduces some special savings scheme like Daily, housewife, Student or Easy savings scheme.

5.3 Analysis of selected deposit schemes: Jamuna bank has various types of deposit schemes. But analysis all the deposit schemes with the two private banks and two government banks is not so easy. So in this case I selected the two deposit schemes of the Jamuna bank. I compare it with the one government bank: Sonali bank..In the other sides I also selected two private banks : Exim bank & Bank Asia. I select two deposit schemes they are given below: 1. DoubleGrowthDepositScheme.2. Monthly Benefit Scheme (MBS)

5.3.1 Other Banks :Private bank : i) Exim bank: Double Growth DepositScheme: - Objectives of the Scheme

To gather public's idle money in exchange of high return within the shortest possible time.

Terms and Conditions of the Scheme

Any individual, company, educational institution, government organization, NGO, trust, society etc. may invest their savings under this scheme.

The deposit can be made in multiples of Tk. 5,000.00.

Any customer can open more than one account in a branch in his/her name or in joint names. A Deposit Receipt will be issued at the time of opening the account.

The period of deposit is 10 (ten) years.

Monthly Benefit Scheme: Objectives of the Scheme

A monthly savings scheme. Secure your future with ease. A small savings of today will provide you comfort tomorrow.

Savings Period and Monthly Installment Rate

The savings period is for 5, 8, 10 or 12 years.

Monthly installment is Tk. 500/-, 1000/-, 2000/- or 5000/-.

Not less than 65% of investment income shall be distributed among the Murabaha Depositors as per weightage. The deposit will bear weightage 1.16, 1.17, 1.18, 1.19 respectively.

Bank reserves the right to change the weightage of deposit & percentage of distribution of Investment Income.

Achievement from the scheme

The accumulated amount may be more or less of following table

TermMonthly Installment

500/-1,000/- 2,000/- 5,000/-

5 yrs. 39,041/-78,082/-1,56,164/-3,90,411/-

8 yrs. 74,202/-1,48,404/-2,96,809/-7,42,024/-

10 yrs. 1,05,095/- 2,10,190/-4,20,380/-10,50,952/-

12 yrs.1,44,461/- 2,88,923/- 5,77,847/-14,44,618

ii) Bank Asia: Double Growth DepositScheme: Benefits:

Attractive and competitive interest rates

Double the amount in just 6 years 6 months

Up to 90% loan facilities

No hidden charges

Other Issues:

Deposit amount starts with Tk. 50,000 or its multiple

Maximum deposit amount under single name is Tk. 4,000,000

Maximum deposit amount under joint name is Tk. 6,000,000

Terms & Conditions:

Only individuals can open this account

In case of premature encashment, simple interest rate at existing savings deposit will apply provided that the tenure of deposit crossed one year

No interest before one year

Monthly Benefit Scheme: Benefits:

Attractive and competitive interest rates

Monthly return up to 9000 Taka for every One Lac Taka Deposit

Up to 90% loan facilities

No hidden charges

Other Issues:

Deposit tenure: 3 and 5 years

Deposit amount starts with Tk. 50,000 or its multiple

Maximum deposit amount under single name Tk. 4,000,000

Maximum deposit amount under joint name is Tk. 6,000,000

Terms & Conditions:

Only individuals can open this account

Customer must maintain link account with Bank Asia

No interest before one year.

Government Bank: i) Sonali Bank: Double Growth Benefit Scheme: Duration of the deposit- 8 years. Amount of deposits-50000 minimum. Rules for Double Benefit Scheme- This account can be open in all the branches of Sonali Bank Limited. But account holder must be age of 18 or above. An account holder can get up to 80% loan against his deposit in the account. In case of closing account customer can any time apply to the Manager (Where account was opened), but a charge of 250 Tk. will be applicable. Monthly Benefit Scheme: Duration of the deposit- 3 and 5 years. Amount of deposits-50000 or 100000. Rate of interest- For 3 years 9% and for 5 years 10% Loan opportunity against account- When 80% overdraft opportunity on a particular account. MES can be opened in all branches of Sonali bank. Bonus amount can be taken monthly wise.

5.4 Financial Analysis of selected schemes: Double Growth Deposit Schemes: Bank name Time Annual Interest rate Installment Monthly (TK)Annual Expected F.V(TK)

Jamuna Bank 5 years 11.61%10001200074733

Exim Bank5 years12.50%1500 18000114350

Bank Asia 5 years14.50%120014400118981

Sonali Bank 5 years10%550625038156

Calculation:JamunaBank: Future Value ordinary annuity:

FVA5yes = PMT FVIFAi,n =tk.12000 FVIFA11.4%,5yrs = 11400 6.6101 = 74733

Exim Bank: Future Value ordinary annuity:

FVA5yes = PMT FVIFAi,n =tk. 18000 FVIFA12.50%,5yrs =18000 6.3528 = 114350

Bank Asia: Future Value ordinary annuity:

FVA5yes = PMT FVIFAi,n =tk. 14400 FVIFA14.50%,5yrs =18000 6.6101 = 118981

Sonali Bank: Future Value ordinary annuity:

FVA5yes = PMT FVIFAi,n =tk. 6250 FVIFA10%,5yrs= 6250 6.1051 = 38156 tk.

Monthly Benefit Scheme: Bank name Time Annual Interest rate Installment Monthly (TK)Annual Expected F.V(TK)

Jamuna Bank 5 years 11.40%950 1140070996

Exim Bank5 years10.50%500600039,041

Bank Asia 5 years14.50%700840055524

Sonali Bank 5 years10%500600035200

Calculation:JamunaBank: Future Value ordinary annuity:

FVA5yes = PMT FVIFAi,n =tk.11400 FVIFA11.4%,5yrs = 11400 6.2278 = 70996 tk.

Bank Asia: Future Value ordinary annuity:

FVA5yes = PMT FVIFAi,n =tk. 6000 FVIFA14.50%,5yrs = 8400 6.6101 = 55524tk

Sonali Bank: Future Value ordinary annuity:

FVA5yes = PMT FVIFAi,n =tk. 6000 FVIFA8%,5yrs =6000 5.867 = 35202 tk.

Analysis of Selected deposits scheme: Double Growth Deposit Scheme

Jamuna Bank Exim BankBank AsiaSonali Bank

Time 5 years5 years5 years5 years

Interest rate 11.61%12.50%14.50%10%

Expected F.V 7473311435011898138156

Monthly Benefit Scheme

Jamuna BankExim BankBank AsiaSonali Bank

Time 5 years5 years5 years5 years

Interest rate 11.40%10.50%14.50%10%

Expected F.V7099639,0415552435200

In the double growth deposit scheme the Bank Asia offers more interest rate than the Jamuna bank. The Jamuna Bank offers only 11.61% interest rate & the Bank Asia offers 14.50%. In the other side the Exim Bank offers 12.50% & the Sonali bank offers 10%. 5 years later the Bank Asia will give more money than Jamuna Bank in this scheme. The Bank Asia will give 118981 tk. & the Jamuna Bank will give 74733 tk. so it is better to invest the money in the Bank Asia. The Jamuna Bank has to increase their interest rate to increase their deposit customers. Double Growth Deposit Scheme:

In the Monthly benefit scheme again Bank Asia offers more interest rate than Jamuna Bank. The Jamuna Bank offers only 11.40% interest rate & the Bank Asia offers 14.50%. In the other side the Exim Bank offers 10.50% & the Sonali bank offers 10%. But 5 years later the Jamuna Bank will give more money than Bank Asia in this scheme. The Bank Asia will give 55524 tk. & the Jamuna Bank will give 70996 tk. So it is better to invest the money in the Jamuna Bank. Monthly Benefit Scheme:

Part 6: Project part

6.0 Background of the Study:This report is based on the Deposit Analysis Process of Jamuna Bank Limited (JBL). Internship program is the pre-requisite for the graduation in BBA. Classroom discussion alone cannot make a student perfect in handling the real business situation; therefore, it is an opportunity for the students to know about the real life situation through this program. A report has to be built for the university and organization requirement. The topic of the report is Deposit Analysis of Jamuna Bank Limited. The main purpose of the report becomes very clear from the topic of the report. The report discusses about the different credit facilities, approval process, monitoring and performance.6.1 Data Collection:This study is based on a theoretical knowledge and practical orientation. Different econometric analysis is also employed. In order to make the Report more meaningful and presentable, data and information will be collected from different primary and secondary sources.Primary Sources Primary work exposure with Jamuna Bank Ltd. Face to face conversation/interview with the bank officials. Observations

Secondary Sources Annual report of Jamuna Bank Ltd. Web sites. Various brochures on the products and services offered by the JBL

6.2 Sample unit:The bank officials of different departments of Jamuna bank ltd. and their general clients, borrowers, and account holders are considered as the Sample unit for this research paper.6.3 Sample Frame:The sample frame of this study has been consisted of the bank employees, clients, account holders, and debtors of JBL. The sample frame was derived from JBL Uttara branch, Dhaka. To obtain a probability sample, effort was concentrated for Stratified Random Sampling procedure for conducting questionnaire survey to general clients, borrowers, and account holders of JBL also Non-Probability Sampling procedure were applied to conduct the interview and survey of bank officials.6.4 Sample Size:After preparing the sample frame, requests were made to the Manager In-charge of Jamuna Bank Ltd.Uttara branch for seeking interviews to all bank personnel and clients of JBL. A total of 40 respondents have been conducted, where clients, account holders, and debtors of JBL Uttara branch, Dhaka were included.6.5 Analysis of Data:For analysis of data Microsoft Excel has been used. To entry data coding option has been used at the initial stage. The measure of correlation, co-efficient, index numbers and regression analysis were applied. In addition, basic statistical techniques of different measures have been used in analyzing data.Work plan: Conduct the report I took 3 months and my work plan is given below:WeekTasks

1 weekHypothesis and Questionnaire Development

3 weeksSurvey and Personal Interview

2 weeksSecondary Data collection

3 weeks Data analysis and decision making

3 weeksReport preparation and Submission

Table-6: Work plan of my report Result Findings: MS ExcelFor analysis of data Microsoft Word, Microsoft Excel, different tables and graphs were used to make the data meaningful. Hypotheses Test: Z testThe following formula has been followed:

Z test =

= mean valueN = sample size = Standard deviation

= Average

6.6 Hypothesis Scale:

Customer Opinion Weighted Score

Strongly Disagree 1

Disagree 2

Neither Agree Nor Disagree 3

Agree 4

Strongly Agree 5

6.7 Hypothesis Development: 1. HA: JBL offers attractive deposit scheme compare to other banks.2. HA: Customers are satisfied to deposit their money in JBL.3. HA: JBL is providing sufficient deposit scheme to attract their customers. 4. HA: JBL will get more customers in Monthly Benefit schemes by increasing the interest rate.5. HA: By increasing the deposit of installment money in Double Growth deposit schemes JBL will be able to attract more customers.6. HA: Education saving Schemes offers various benefits for the students.6.8 Hypothesis Testing:H1H2H3H4H5H6

1= Strongly disagree022590

2= disagree144880

3= Neither agree nor disagree245888

4= Agree18211812920

5= Strongly agree199 117612

Total175151152128115164

Average4.383.783.83.22.884.1

Standard Deviation0.701.061.11.291.380.70

Z-test value16.997.647.473.431.7414.46

01. Ho: JBL does not offers attractive deposit scheme compare to other banks.HA: JBL offers attractive deposit scheme compare to other banks.Ho: =2.5HA: >2.5n=40Here X = 4.38 = 0.70Z cal=(X- )/ (/N) =16.99At 5% level of significance follows Z distribution Z 0.05 =1.645Since Z cal> Z tab, the null hypothesis is not accepted. So at 5% level of significance, it can be said that - JBL offers attractive deposit scheme compare to other banks.

Fig-1: Hypothesis No-1.Around 93% respondents had identified that JBL offers attractive deposit scheme compare to other banks 2. Ho: Customers are not satisfied to deposit their money in JBL. HA: Customers are satisfied to deposit their money in JBL.Ho: =2.5HA: >2.5N=40Here X = 3.78 = 1.06

Z cal=(X- )/ (/N) = 7.64

At 5% level of significance follows Z distribution Z 0.05 =1.645

Since Z cal> Z tab, the null hypothesis is not accepted. So at 5% level of significance, it can be said that- Customers are satisfied to deposit their money in JBL.

Fig-2: Hypothesis No-2.Around 75% respondents had identified that Customers are satisfied to deposit their money in JBL.

3. Ho: JBL does not providing sufficient deposit scheme to attract their customers. HA: JBL is providing sufficient deposit scheme to attract their customers.

Ho: =2.5HA: >2.5N=40Here X = 3.8 = 1.1

Z cal=(X- )/ (/n) =7.47

At 5% level of significance follows Z distribution Z 0.05 =1.645

Since Z cal> Z tab, the null hypothesis is not accepted. So at 5% level of significance, it can be said that- JBL is providing sufficient deposit scheme to attract their customers

Fig-3: Hypothesis No-3.

Around 73% respondents had identified that JBL is providing sufficient deposit scheme to attract their customers.

4. Ho: JBL will get more customers in Monthly Benefit schemes by increasing the interest rate. HA: JBL will get more customers in Monthly Benefit schemes by increasing the interest rate.Ho: =2.5HA: >2.5n=40Here X = 3.2 = 1.29

Z cal=(X- )/ (/n) =3.43

At 5% level of significance follows Z distribution Z 0.05 =1.645Since Z cal> Z tab, the null hypothesis is not accepted. JBL will get more customers in Monthly Benefit schemes by increasing the interest rate.

Fig-4: Hypothesis No-4.

Around 48% respondents had identified that JBL will get more customers in Monthly Benefit schemes by increasing the interest rate.5. Ho: By increasing the deposit of installment money in Double Growth deposit schemes JBL will not be able to attract more customers. HA: By increasing the deposit of installment money in Double Growth deposit schemes JBL will be able to attract more customers. Ho: =2.5HA: >2.5n=40Here X = 2.88 = 1.38Z cal=(X- )/ (/n) =1.74At 5% level of significance follows Z distribution Z 0.05 =1.645Since Z cal> Z tab, the null hypothesis is not accepted. So at 5% level of significance, it can be said that- By increasing the deposit of installment money in Double Growth deposit schemes JBL will be able to attract more customers.

Fig-5: Hypothesis No-5Around 38% respondents had identified that By increasing the deposit of installment money in Double Growth deposit schemes JBL will be able to attract more customers. 6. Ho: Education saving Schemes does not offer various benefits for the students. HA: Education saving Schemes offers various benefits for the students.Ho: =2.5HA: >2.5n=40Here X = 4.1 = 0.70

Z cal=(X- )/ (/n) =14.46

At 5% level of significance follows Z distribution Z 0.05 =1.645Since Z cal> Z tab, the null hypothesis is not accepted. So at 5% level of significance, it can be said that - Education saving Schemes offers various benefits for the students

Fig-6: Hypothesis No-6.Around 80% respondents had identified that Education saving Schemes offers various benefits for the students

Part 7: Concluding Part

7.0 Findings:1. JBL offers attractive deposit scheme compare to other banks. In this hypothesis 48% of respondents are strongly agreed, 45% are agreed, 5% respondents are neither agreed nor disagreed and 2% respondents are disagreed.2. Customers are satisfied to deposit their money in JBL. 23% of respondents are strongly agreed , 52% are agreed, 10% respondents are neither agreed nor disagreed , 10% respondents are disagreed and 5% respondents are strongly disagree.

3. JBL is providing sufficient deposit scheme to attract their customers. In this hypothesis 28% of respondents are strongly agreed , 45% are agreed, 12% respondents are neither agreed nor disagreed , 10% respondents are disagreed and 5% respondents are strongly disagree.4. JBL will get more customers in Monthly Benefit schemes by increasing the interest rate. In this hypothesis 12% of respondents are strongly agreed , 30% are agreed, 20% respondents are neither agreed nor disagreed , 20% respondents are disagreed and 18% respondents are strongly disagree.5. By increasing the deposit of installment money in Double Growth deposit schemes JBL will be able to attract more customers. In this hypothesis 22% of respondents are strongly agreed , 23% are agreed, 20% respondents are neither agreed nor disagreed , 20% respondents are disagreed and 15% respondents are strongly disagree.6. Education saving Schemes offers various benefits for the students. In this hypothesis 30% of respondents are strongly agreed, 50% are agreed, 20% respondents are neither agreed nor disagreed, 0% respondents are disagreed and 0% respondents are strongly disagree.

7.1 Recommendations: New investment schemes should be introduced to meet customer demands to stay ahead in competition and better satisfy customer requirements. Proper future forecasting is much more needed in case of credit or investment opportunities. JBL should offer various deposit schemes to attract more customers. JBL should increase their interest rate in Monthly Benefit Schemes to get more customers. JBL should increase the deposit installment money in Double growth deposit schemes. Education saving schemes should offers different installments for the helps of the students education. Extend the business to existing clients through more product range and penetrate new markets through expansion of network in rural areas. The credit management of the bank or the investment appraisal committee should be strong enough so that they can reduce the default rate. The bank has to ensure adequate and timely loan loss provisions are made based on actual and expected losses. They have to make the regular review of the worse accounts. JBL should concentrate on Smoothing service and reducing time consumption. Therefore, JBL should recruit more employees at their branches. Ensure the use of latest technology in banking operation to meet up the customers demand. The productive sectors of our country are not so developed. So the bank has to invest on the productive sector of our country to improve this sector for the betterment of our economic condition. Large investment risk must be minimized and should be emphasis to its SME and consumer credit scheme so that recovery rate may increase and risk may decrease. JBL has to introduce their ATM booth across the country to meet up the customers demand

7.2 ConclusionThe popularity of banks is increasing day by day which leads to increase competition as well. All the Commercial Banks are offering almost the same products and services and almost same their operation system. But the ways they provide the services are different from each other. So people choose their bank according to their satisfaction and need. And they will prefer the bank of which service is easily accessible and understandable. One the other hand, bank innovate new products and services to attract their desired customers. In short, JBL is such a Commercial Bank which is rendering all commercial banking services to the customers in addition to make available investment policies & SME finance to the millions of needy people of the country. They believe in developing strong interpersonal relationship with each other. As such, they are morally bound to provide high quality banking services with the latest technology to obtain optimum return on shareholder's equity ensuring safety of depositor's money and making all out efforts to introduce their innovative Islamic Banking products to their existing and prospective customers. Banks always contribute towards the economic development of a country. JBL compared with other banks is contributing more by investing most of their funds in fruitful projects leading to increase in production in the field of Export and Import Business. It is obvious that the right thinking of this bank including establishing a successful network over the country and increasing resources, will be able to play a considerable role in the portfolio of development of financing in a developing country like ours.

7.3 Bibliography: Annual report 2012, Jamuna Bank Limited. Other Internship Reports of IUBAT, Discuss with the senior officers of JBL. General Banking portfolio of JBL Books, Journal related to Jamuna banking, Relevant Statistics and Business Research Books,

Website: www.jamunabankbd.com (Accessed 16th July) www.bangladesh bank.org (Accessed 18th July ) www.google.com (Accessed 26th June)

Appendix 1:

JBL-Jamuna Bank Ltd.BB- Bangladesh BankSME - Small & Medium EnterpriseCRM-Credit Relationship ManagementCIB - Credit Information BureauCD- Current Deposit AccountSTD- Short Term Deposit AccountMSS- Monthly Saving SchemeMBS- Monthly Benefit SchemePBD- Personal Banking DivisionCRG- Credit Rating GradingECC- Export Credit CashPC- Packing Credit

QUESTIONNAIRES Sir,Im Mohammad Shakhawat Hossain, a student of BBA (Major in Finance and Banking) from IUBAT (International University of Business Agriculture and Technology). I am conducting a report on topic, Deposit Schemes Analysis of Jamuna Bank Limited. For my BUS 490: Practicum course. I need your valuable opinion. Let me assure you that all the information provided by you will be used only for academic purpose and kept under strict secrecy.Information of Interviewee:

Name: Occupation

BankerCustomers

Others: ..

Contact Into:

Final Full Scale Questionnaire (on Deposit practices)The following statements deal with Deposit analysis & performance of Jamuna Bank Ltd. Please circle (O) only one number that best reflects your opinion on the following five point scale:(1 = Strongly disagree, 2 = Disagree, 3 = Neutral, 4 = Agree, 5 = Strongly agree)

Deposit Analysis & Performance in JBLStrongly Disagree Neutral Agree disagreeStrongly agree

1. JBL offers attractive deposit scheme compare to other banks.1234 5

2.Customers are satisfied to deposit their money in JBL. 12345

3.JBL is providing sufficient deposit scheme to attract their customers12345

4.JBL will get more customers in Monthly Benefits Schemes by increasing the interest rate.12345

5.

By increasing the deposit of installment money in Double Growth Deposit Schemes JBL will be able to attract more customers.12345

6.Education saving Schemes offers various benefits for the students.12345

Do you have any recommendation?

Thank You

Appendix 2

JAMUNABANKLTD

66