James Pavey

Senior Operations Manager

Think you know SECAmb?

Current scope & portfolio of the Trust’s activity

We are one of the 10 English Ambulance Trusts. Our service area is over 3,500 sq miles. Covering Kent,

Surrey, Sussex and NE Hants. We provide 999 and 111 services across this area. We provide PTS services to Surrey and Sussex. Our HQ is in Banstead and we have two regional offices

in Lewes and Coxheath. We employ 3,135 staff, including 2,005 clinicians 85%

patient care. We have a fleet of 552 vehicles.

Current Scope & Portfolio of the Trust’s activity cont’d

We receive a 999 call every 30 seconds on average Our 999 demand is raising by circa 5% per annum compound. We have to deliver 75% within 8 minutes for Red 1 & 2 on an annual basis. We have two Hazardous Area Response Teams (HART) and are a

category 1 responder under the Civil Contingencies Act.

Performance Standards

Red 1 = 8min 75% (cardiac arrests)

Red 2 = 8min 75% (immediately life threatening)  Green 2 = 30minGreen 4 = 60min (or patients assessed by an HCP that

require transport to hospital between 1 and 4 hours)

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What’s happening in Sussex? Introduction of new Ambulance Operations

Centres Expansion of Community First Responder

Network (CFRs) Public Access Defibrillators Hospital (Acute Trusts) reconfiguration of

services

Ambulance Operations Centres Polegate, Brighton, Chichester, Worthing and

Hastings (strategically located) Replacing old ambulance stations that are no

longer fit for purpose Make Ready process integral to the operations

centres Ambulance community response posts (ACRPs)

instead of stations

The Make Ready Process

ACRPs

Community First Responder Network (CFRs)

Local teams of volunteers that provide a local response to life threatening 999 incidents

Primarily aimed at cardiac arrest Equipped with an Automated External Defibrillator

(AED), trained in basic life support Mobilised by ambulance control to local 999 calls Trained by SECAmb Dedicated SECAmb CFR management team led by

Steve Rose

Public Access Defibrillators

Hospitals reconfiguration of services

Centralising of specialties for better patient outcomes Stroke, Cardiac, Surgical, Maternity and Paediatrics Clinical skills of ambulance staff, CCPs, PPs,

paramedics and HEMs SECAmb working with commissioners to ensure

appropriate resources Longer travel times outweighed by going to the right

place first time and being treated by an expert for the condition with all the facilities at hand

Questions?