jaelyn's resume
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Jaelyn Swardenski29621 E. Phillips Rd., Glasford IL 61533 | (309) 635-2429 | [email protected]
Summary Organized and detail-oriented Sales Representative with three years of cash handling and customer service. Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment.
Accomplishments Named “Employee of the Month” for exceeding all customer service goals. Named one of the “Top Five” employees. Received the title as a “Sales Associate Coach”. Received ten “exceed expectations” ratings on customer reviews.
Skills Exceptional Customer Service Excellent Cash Handler Sales Expertise MS Office Proficient
Excellent Communication Skills Reliable and Organized Friendly and Approachable Strong Work Ethic
Work History Old Navy January 2013 – Present
Sales Associate
Peoria, IL Educated customers on product and service offerings. Operated a cash register to process cash, check, and credit card transactions. Balanced the needs of multiple customers simultaneously in a fast-paced
environment. Opened new customer accounts, such as lines of credit. Built and maintained effective relationships with peers and upper management. Answered customers’ questions and addressed problems and complaints in person
and via phone. Trained employees on cash drawer operation and other areas of work.
Kohl’s August 2012 – December 2012
Sales Associate
Peoria, IL Described merchandise and explained operation of merchandise to customers. Recommended merchandise based on customer needs. Operated a cash register to process cash, check, and credit card transactions. Replenished floor stock and processed shipments to ensure product availability for
customers.
Justice for Girls May 2012 – July 2012
Sales Associate
Peoria, IL Described merchandise and explained operation of merchandise to customers. Operated a cash register to process cash, check, and credit card transactions.
Education Illini Bluffs High School 2009 – 2013
High School Diploma
Glasford, IL
Spoon River College 2013
Working on Associate of Arts Degree: General Education
Canton, IL