ITS Tools for CoordinationMobility Services for All Americans

Yehuda GrossUSDOT ITS Joint Program Office

CalACT 2007 Spring Conference & ExpoApril 2007

Outline

• MSAA Challenges• ITS Promotes Coordination• UWR/MSAA Joint Demonstration• Stakeholders Outreach and Knowledge Transfer

Mobility Services for All Americans (MSAA) Background

• 60+ independent Federal programs fund transportation, across 8 Federal departments

• $ billions are spent on human service transportation

Education

HealthTransportation

Employment

• Transit industry experiences challenges in meeting mobility needs of the transportation disadvantaged

Challenges

State Governors&

Cabinet Secretaries

FederalAgencies

&Grant

$

Education

Labor

EmploymentTrainingAgency

Office of DisabilityEmployment Policy

Centers forIndependent Living

DisabilityRehab andResearchRehabilitation

ServicesAdministration

Office of SpecialEducation Programs

Substance AbuseMental Health

TemporaryAssistance for

Needy Families

FamilyAssistance

HHSMedicare &

Medicaid Svcs

Aging

HealthResources& Services

CommunityServices

Child Care

Bureau

DevelopmentDisabilities

MedicaidProgram

HeadStart

Soc. ServicesBlock Grant

Children& Families

Transportation

Office of theSecretary

National HighwayTraffic SafetyAdministration

Federal TransitAdministration

Assistant Secretaryfor Transportation

Policy

DepartmentalOffice of

Civil Rights

Faith BasedTransit

Area Agencyon Aging

MedicalTransit Provider

Head Start

Office of theSecretary

AssistantSecretaryPlanning

Evaluation

Special EdTransportation

Rural TransitOperators

PrivateParatransit

Private Taxi

ADAParatransit

TransitPass

Elderly&

DisabilityProgram

Job AccessReverse Commute

Program

Rural GrantProgram

UrbanizedGrant Program

LocalTransportation

Authority

DisabilityService

Provider

Family

Employment

Shopping

Independence

Recreation

Education

LocalGovernment

HealthCare

? ?

?

State Governors&

Cabinet Secretaries

FederalAgencies

&Grant

$

Education

Labor

EmploymentTrainingAgency

Office of DisabilityEmployment Policy

Labor

EmploymentTrainingAgency

Office of DisabilityEmployment Policy

Centers forIndependent Living

DisabilityRehab andResearchRehabilitation

ServicesAdministration

Office of SpecialEducation Programs

Substance AbuseMental Health

TemporaryAssistance for

Needy Families

FamilyAssistance

HHSMedicare &

Medicaid Svcs

Aging

HealthResources& Services

CommunityServices

Child Care

Bureau

DevelopmentDisabilities

MedicaidProgram

HeadStart

Soc. ServicesBlock Grant

Children& Families

Transportation

Office of theSecretary

National HighwayTraffic SafetyAdministration

Federal TransitAdministration

Assistant Secretaryfor Transportation

Policy

DepartmentalOffice of

Civil Rights

Faith BasedTransit

Area Agencyon Aging

MedicalTransit Provider

Head Start

Office of theSecretary

AssistantSecretaryPlanning

Evaluation

Special EdTransportation

Rural TransitOperators

PrivateParatransit

Private Taxi

ADAParatransit

TransitPass

Elderly&

DisabilityProgram

Job AccessReverse Commute

Program

Rural GrantProgram

UrbanizedGrant Program

LocalTransportation

Authority

DisabilityService

Provider

Family

Employment

Shopping

Independence

Recreation

Education

LocalGovernment

HealthCare

? ?

?

? ?

?

ITS Role

• ITS is an enabler to facilitate coordination and enhance accessibility

Human Service

Transportation

Service Providers

All UsersHuman Service

Administration/Funding

Agencies

ITS Role (cont.)

• ITS supports1. Integrated point of access for traveler support

2. Improved fleet scheduling, dispatching, routing

3. Streamlined reporting, billing and financial transaction

4. Simplified fare payment, collection and processing

5. Enhanced traveler information and travel management flexibility with accessibility features

6. Service integration with existing fixed (flex) route public transportation services

MSAA Initiative

• Goals:– Increase mobility and accessibility for the

transportation disadvantaged and general public– Achieve more efficient use of federal transportation

funding resources• Key Approaches:

– Facilitate stakeholder participation– Conduct foundation research (completed)– Plan and design model systems– Conduct model deployment – Transfer knowledge, outreach and education

MSAA Targeted Outcomes

• Scalable and Replicable models of Travel Management Coordination Centers (TMCC) – Local community driven (including system design

and deployment)– Urban, small urban and rural models– Provide simplified point of access for traveler

support– Support coordinated and comprehensive service

operations and management– Streamline program management requirements and

procedures

MSAA and UWR Partnership

UWR/MSAA Partnership–Allows thorough overhaul of issues, both in breadth

and depth–Provides comprehensive suites of solutions–Broadens participation from other federal partners–Enables leverage of UWR/MSAA program progress

and resources

UWR/MSAA Joint Demonstration

UWR/MSAA Joint Demonstration

• Two-phased Approach– Phase 1: system planning and design– Phase 2: system deployment

• Two independent evaluations– Process evaluation– Systems impact evaluation

• Phase 1 RFP release: April 2006

• Phase 1 sites selection announcement: Jan. 2007

• Phase 2 sites selection announcement: Dec. 2008 (expected)

• Demonstration completion: June 2010 (expected)

One Integrated Vision

IndependenceIndependence

EmploymentEmployment

Health Care

RecreationRecreation

FamilyFamily EducationEducation

Consumer with Mobility NeedsConsumer with Mobility Needs

One CallOne Call

PublicTransit

Authority

PublicTransit

Authority

MedicalTransit

Provider

MedicalTransit

Provider

PrivateTaxi

PrivateTaxi

ADAPara-transit

ADAPara-transit

FaithBasedTransit

FaithBasedTransitHead

StartHeadStart

Agencyon

Aging

Agencyon

Aging

TransitPass

TransitPass

DisabilityServiceProvider

DisabilityServiceProvider

Transportation Service

Providers

Transportation Service

Providers

EducationEducation

LaborLabor

HHSHHS

AgricultureVeterans Affairs

Housing

Social Security

Interior

TransportationTransportation

Funding AgenciesFunding Agencies

U.S. State & Local Government

Funds, Policies, and Regulations

U.S. State & Local Government

Funds, Policies, and Regulations

Stakeholders Outreach

• UWR/MSAA stakeholders steering group– User groups– Human service program administrations (state and local)– Private industry (system suppliers, consultants, etc.)– Transportation service providers

• Public listening sessions– Conferences and workshops

• UWR quarterly newsletters and news release

• Web-based online community– http://blue.isoph.com/apta/mobilityServicesAllAmericans.aspx

From USDOT perspectives……

• Identify and prioritize knowledge and technical needs with stakeholders’ input

• Determine effective ways to deliver and address knowledge and TA needs– Workshops, publications, training courses, online communities– Coordination with other federal interagency resources and

professional communities

How to Participate and Stay Informed

• Participate in public listening sessions

• Subscribe to UWR newsletters/news releases

• Sign up for UWR/MSAA online communities

• Periodically check UWR/MSAA websites

• Communicate directly with UWR/MSAA staff

Start Coordination

• There are plenty of easy excuses NOT to coordinate.• Successful coordination often starts small – the scale of

coordination will grow “naturally” if it works.• Coordination can be “low-tech” or “no-tech.”• Look for “low-hanging fruits.”

Thank You

Questions and Discussions

www.its.dot.gov/msaawww.unitedweride.gov

Yehuda GrossITS Transit Program Manager

USDOT202-366-1988

Yehuda.gross@dot.gov