It’s About Us: Employee Experience Survey

Gender

umanitoba.ca

Outstanding Workplace Initiative

U of M Strategic Planning Framework

Goal: The University of Manitoba will be an employer of first choice, offering and expecting respect for all staff and faculty, providing opportunities for leadership, growth and development, and recognizing the contributions made at all levels of the organization.

It’s About Us: Employee Experience Survey• First opportunity for academic and support staff to

provide feedback about what it is like to work at the U of M.

• Designed by U of M representatives in consultation with Probe Research Inc.

• Survey questions which emerged from previous qualitative process included:

• Two-pronged opinion statements measuring importance of and agreement on 31 factors across 7 dimensions.

• Eight open-ended questions.• Five statements measuring attitudes toward the

workplace.• One question measuring overall job satisfaction.

It’s About Us: Employee Experience Survey

• Conducted between June 15 – 30, 2011.

• 1440 out of 4725 eligible employees responded to this survey (30.5% response rate).

• Overall survey response rate for many higher education institutions is about 20%.

• 31.5% of respondents provided verbatim comments to the open-ended questions (3634 units of entry).

ResultsResults are a benchmark - will inform our

action plan to strengthen our outstanding workplace

OWI Process

Consult / Spark Conversations

Identify Best Practices

Communicate

Draft Framework and

Plan

Take Action For Continuous

Enhancement

Continuously Assess

OWI Process

It’s About Us: Employee Experience Survey

• Survey Results

• Comparing U of M general data with Gender

• Most data that follow represent 5, 6, 7 scores on a 7-point scale where “1” = Extremely Unimportant/Strong Disagree and “7” = Very Important/ Strongly Agree

Eligibility and Participation Rates U of M compared with Gender

Total Eligible% of Total Eligible

Survey Participation

% Survey Participation

U of M 4725 N/A 1440 30.5%

F M F M

Gender 931 509 65% 35%

Profile of Respondents Survey Participation(% of employees responding to

survey

Gender Survey Participation

n = 1440 F = 931 M = 509

CAMPUSBannatyne 21% 22% 18%Fort Garry 78% 77% 80%

Other 1% 1% 2%

YEARS OF SERVICE2 years or fewer 18% 18% 18%

3-4 years 13% 13% 13%5-9 years 25% 26% 22%

10-14 years 16% 15% 19%15-19 years 6 % 7% 6%20-29 years 14% 14% 14%30+ years 7% 7% 8%

GENDER Male 35% 35%

Female 65% 65%

Eligible and Participation RateU of M compared with Employee

Groups/Gender

EligibleSurvey

Participation% Survey

Participation

U of M 4725 1440F= 931 M = 509

30.5%

F M F M

Academic/Librarians 1370 164 160 9% 10%

PT Academics 331 16 6 5% 2%

Support Staff (Union) 2363 572 260 24% 11%

Support Staff (Excluded) 569 157 61 28% 11%

Senior Admin 95 21 22 22% 23%

Overall Job SatisfactionU of M

(n = 1440)Gender

(Female n = 931

Male n = 509

Manitoba

F M

Very Satisfied 35% 38% 30% 53%

Somewhat Satisfied 51% 51% 51% 38%

Not Very Satisfied 10% 8% 12% 6%

Not at all Satisfied 2% 2% 4% 3%

Unsure 2% 2% 2% 1%

Attitudes toward the Workplace

U of M(n = 1440)

GenderF = 931 M = 509

F M F M F M

Agree Neutral

Disagree

Agree Neutral Disagree

Recommend the U of M as an employer

73% 12% 15% 77% 67% 11% 12%

12% 13%

My workload is appropriate for my position

59% 12% 29% 58% 61% 11% 11%

31% 18%

Confidence in the organization’s commitment to support OWI

52% 20% 28% 56% 45% 19% 19% 25% 36%

U of M is a great place to work 76% 10% 14% 80% 70% 9% 10%

11% 20%

Feeling good about what I achieved at work

75% 11% 14% 78% 70% 9% 14%

13% 16%

ContributionsU of M

(n = 1440)Gender

F = 931 M = 509

Important Agree Important Agree

F M F M

Making a meaningful contribution to society 92% 85% 93% 90% 86% 83%

Work is important to the success of the University

92% 87% 93% 89% 87% 86%

U of M is well regarded externally 85% 59% 85% 78% 65% 48%

Working ConditionsU of M

(n = 1440)Gender(n =36)

Important Agree Important Agree

F M F M

Flexibility in work arrangements 95% 82% 95% 93% 80% 84%

Able to do job with minimal bureaucracy/ red tape

94% 55% 94% 96% 58% 48%

Having adequate space to do job well 96% 76% 96% 97% 77% 74%

Having adequate equipment and tools to do job well

97% 77% 97% 98% 80% 73%

People and CommunityU of M

(n = 1440)Gender

F = 931 M = 509

Important Agree Important Agree

F M F M

Feel respected in the workplace 97% 71% 97% 96% 73% 65%

Effective cooperation between departments 96% 44% 96% 95% 47% 38%

Having friendly and supportive co-workers 97% 82% 97% 97% 84% 81%

Having formal recognition programs 70% 57% 72% 67% 62% 51%

People and Community (cont’d)U of M

(n = 1440)Gender

F = 931 M = 509

Important Agree Important Agree

F M F M

Receive informal recognition (e.g. ‘thank you) 91% 69% 92% 88% 73% 61%

Have community space that enables social interaction

82% 55% 85% 77% 57% 51%

Employees treated equitably regardless of rank or position

95% 41% 96% 94% 39% 43%

Workplace that celebrates diversity 80% 68% 87% 69% 72% 59%

Confidence in Senior Leadership U of M(n = 1440)

GenderF = 931 M = 509

Important Agree Important Agree

F M F M

Senior leadership provides a clear direction for the future

93% 53% 94% 93% 58% 43%

Senior leadership ‘walks the talk’ 94% 43% 94% 92% 47% 37%

Satisfied with decisions made by senior leadership

91% 45% 91% 90% 49% 38%

Management PracticesU of M

(n = 1440)Gender

F = 931 M = 509

Important Agree Important Agree

F M F M

Mutual trust between managers and employees 96% 74% 97% 96% 76% 72%

Ability to speak freely 97% 75% 97% 96% 76% 75%

Receiving support97% 74% 97% 96% 74% 72%

Implementation of RWLEP91% 60% 93% 86% 63% 55%

Receiving useful feedback96% 68% 96% 95% 70% 65%

Professional and Career DevelopmentU of M

(n = 1440)Gender

F = 931 M = 509

Important Agree Important Agree

F M F M

Access to good learning and development resources

93% 66% 94% 88% 69% 62%

Opportunities for career/professional advancement

93% 57% 93% 91% 59% 51%

Receiving support for career/professional development

89% 55% 91% 85% 58% 51%

Compensation and BenefitsU of M

(n = 1440)Gender

F = 931 M = 509

Important Agree Important Agree

F M F M

Receiving fair pay98% 67% 98% 97% 71% 58%

Comprehensive benefits package98% 82% 98% 96% 85% 78%

Good pension plan98% 80% 98% 96% 81% 75%

Access to health and dental benefits after retirement 95% 86% 97% 93% 88% 82%

Access to scholarships for dependents and spouse 65% 52% 64% 65% 52% 51%