itrg maturity model
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Info-TechResearchGroupMaturity Guide
Follow our standardized path to drive IT maturity & effectivenessfor your clients.
90-100%Satisfaction Innovator - Transforms the Business
Reliable Technology Innovation
80-90%Satisfaction Business Partner - Expands the Business
Effective Executive on Business Projects,Strategic Use of Analytics andCustomer Technology
70-80%Satisfaction Trusted Operator - Optimizes the Business
Effective Fullfillment of Work Orders, Functional Business Applications and ReliableData Quality
60-70%Satisfaction Firefighter - Supports the Business
Reliable Infrastructure and IT Service Desk
60-70%Satisfaction Unstable - Struggles to Support
Inability to Provide Reliable BusinessServices