itradenetwork multiple operator portals
DESCRIPTION
www.multipleoperatorportals.co.uk The Multiple Operator Portal is leading the industry through innovative functionality that offers significant improvements to online purchasing for hospitality operator groups. The latest version of the Multiple Operator Portal offers even greater control, visibility and cost-efficiencies for head offices and more intuitive purchasing for their outlets. The Multiple Operator Portal is an Internet-based IT solution that caters for the specific online purchasing requirements of the hospitality sector. Through a company-branded website, it simply connects head office buyers to their outlets and suppliers, all on one ordering system. It manages the complexities of food and beverage ordering across supplier networks, whether organisations have five or 5,000+ outlets. The IT solution gives head offices increased visibility of what their outlets are buying online and ensures compliance with supplier contracts. The new and enhanced functionality includes: - New Catalogue Management functionality that gives immediate visibility of changes to the catalogue.It allows head offices to approve/reject products and prices submitted electronically by suppliers, and upload them to their own Multiple Operator Portal for outlets to view and order from. - Enhanced Ordering functionality offers easy to use, intuitive order guides and templates that allow simple, controlled order placement. Head offices can now set minimum and maximum purchasing thresholds at product code and outlet level, either by supplier catalogue, order pad or EPOS feed. - Enhanced Invoicing and Goods Received Notes functionality offering complete online ’purchase-to-pay’ technology that includes invoicing, goods received notes and stock monitoring. - Enhanced Account Administration functionality that enables head office to manage the secure role-based logins, allowing them to assign and change authorised access levels and permissions quickly. - Enhanced branding, content and messaging that allows head offices to communicate important company, supplier and product information to outlets through a much slicker and user-friendly interface, vastly improving the experience for both outlets and head offices.TRANSCRIPT
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Welcome to
Multiple Operator Portals
from iTradeNetwork
www.multipleoperatorportals.co.uk
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www.multipleoperatorportals.co.uk
• Many suppliers to manage• Rebates missed when outlets
buy off-contract • Frequent invoice queries• Lack of timely and accurate data
At Head Office Level
Hospitality purchasing is complex…
At Outlet Level
• Many orders to manage• Inefficient processes waste managers’ time• Issue resolution distracts from managing the business
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www.multipleoperatorportals.co.uk
CONTROL• 100% of spend is on contract• Optimum prices negotiated• Discounts and rebates maximized• Brand standards maintained
Online purchasing systems can overcome these
complexities
VISIBILITY• Total visibility of purchasing and supplier
performance• Reduce queries, cut out order and invoice
disputes
EFFICIENCY• Do business more efficiently• Reduce admin time• Focus on driving sales• Convenient 24/7 ordering for outlet managers
PROFITABILITY• Improve purchasing control, efficiency and
visibility of performance• Identify opportunities to improve the bottom
line
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www.multipleoperatorportals.co.uk
What is an online purchasing system?
Your suppliers
Head Office
ITN Multiple Operator Portal
Your outlets
ReportingOrdering
Invoices
GRN’s
Catalogue
Messaging
Content
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UK Operators and Suppliers UK Brand Owners
www.multipleoperatorportals.co.uk
Our Clients
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www.multipleoperatorportals.co.uk
Rileys
The ChallengeStock wastage, mis-ordering, spiraling costs, unit accountability,
The SolutionMoved from traditional ordering methods to online
ResultsTotal control and visibility for head office
Saved £100k in 3 months
Outlets like convenience and simplicity of 24/7 ordering
“The online purchasing system is simple and easy to use. The solution saves time and I can make sure I don’t miss any orders.”
Peter Jurkiewicz, General Manager, Rileys Victoria, London
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www.multipleoperatorportals.co.uk
The ChallengePrevious online ordering system did not meet reporting requirements
The SolutionNew system up and running in five weeks
Results3,600 orders per month across 13 suppliers
Comprehensive reporting at the touch of a button
Quicker and more effective HO decision making
“As a company, we sought a more holistic view of the group’s purchasing and a solution that enabled us to manage supplier orders and contracts, as well as drive down costs. ITN's Multiple Operator Portal offers all of this and more."
Enzo Bertolone, purchasing manager for Macdonald Hotels & Resorts
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www.multipleoperatorportals.co.uk
Thistle HotelsThe ChallengeERP Purchasing system not flexible enough to cope with fast moving food and beverage ordering
The SolutionIntegrated online ordering into their existing finance systems
Results350-400 orders per day across 30 suppliersSaved over £150k per annum
“We have more control and it is fifty times better in terms of reporting than anything we have had before.”
Quentin Neville, purchasing director for Thistle Hotels.
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www.multipleoperatorportals.co.uk
SubwayThe ChallengeIntroduce new ordering system with no impact on day to day operations
The Solution1000+ units ordering from day 1 with new system
ResultsNot a single issue
- Roll out support and unit training program
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www.multipleoperatorportals.co.uk
Pizza Express
Video
The Challenge
Inconvenient ordering processes taking restaurant managers off the shop floor at key trading times
“Now restaurant managers can order at their convenience, whenever it suits them. And from a supplier point of view, there are no returns or recovery orders to be made as the order is processed correctly in the first place. It’s a win-win for everybody.”
Guy Croot, head of group distribution, Gondola
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www.multipleoperatorportals.co.uk
Summary
Online ordering bite-sized benefits
• Saves time and money• Proven to boost profitability• Gives head office instant visibility of suppliers’ performance• Ensures compliance to contracts• Helps maintain brand standards• Simple and convenient 24/7 ordering for outlets
ITN’s Multiple Operator Portal
• Fully hosted, pay-as-you-go subscription• Up and running in a matter of weeks
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www.multipleoperatorportals.co.uk
Contact us
Find out how a Multiple Operator Portal could
benefit your business
Visit: www.multipleoperatorportals.co.uk
Call: Alex Walters, European Sales Director, on 07808 097313
Email: [email protected]